17. 10 Experiences You Can Recommend in Punta Cana, Dominican Republic | Chris Dehner of Modern Travelworks
17. 10 Experiences You Can Recommend in Punta Cana, Dominican Republic | Chris Dehner of Modern Travelworks
This episode of the Modern Travel Agent Podcast covers 10 experiences that you can recommend to your clients visiting Pu... Read more
30 Jun 2022
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9mins
16. How To Set Boundaries With Your Clients | Chris Dehner of Modern Travelworks
16. How To Set Boundaries With Your Clients | Chris Dehner of Modern Travelworks
For those of you who struggle to set boundaries with your clients, I’m going to share some tips that will make this proc... Read more
30 Mar 2022
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12mins
15. Improve Your Communication With Clients (Show & Tell Method) | Chris Dehner of Modern Travelworks
15. Improve Your Communication With Clients (Show & Tell Method) | Chris Dehner of Modern Travelworks
Communication is everything, and using the “Show & Tell” Method of Communication is a great way to insure your clien... Read more
29 Mar 2022
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7mins
14. Why Your Agency Needs A List of Frequently Asked Questions (And Answers) | Chris Dehner of Modern Travelworks
14. Why Your Agency Needs A List of Frequently Asked Questions (And Answers) | Chris Dehner of Modern Travelworks
This episode is all about streamlining the process for how you and your team reply to emails and inquiries. Whether you'... Read more
1 Mar 2022
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12mins
13. A Simple System To Improve Your Process & Save You Time | Chris Dehner of Modern Travelworks
13. A Simple System To Improve Your Process & Save You Time | Chris Dehner of Modern Travelworks
If you’re interested in a simple system that will help you improve your process and save you time, then this is going to... Read more
28 Feb 2022
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6mins
12. How To De-escalate Negative Situations With Unhappy Clients | Chris Dehner of Modern Travelworks
12. How To De-escalate Negative Situations With Unhappy Clients | Chris Dehner of Modern Travelworks
One of the most challenging parts of being a travel agent is de-escalating negative situations with unhappy clients. Aft... Read more
22 Feb 2022
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10mins
11. How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks
11. How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks
If you’re sick of getting ghosted by your clients, then this episode is for you. I’m going to share a six step process I... Read more
17 Feb 2022
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11mins
10. Resort Covid Testing & Quarantine Policies | Chris Dehner of Modern Travelworks
10. Resort Covid Testing & Quarantine Policies | Chris Dehner of Modern Travelworks
On this episode of the Modern Travel Agent Podcast, I cover antigen Covid testing policies for the major resort brands t... Read more
3 Jan 2022
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7mins
9. Leading Teams & Selling Destination Weddings | Erika Almaraz of Palladium Hotel Group
9. Leading Teams & Selling Destination Weddings | Erika Almaraz of Palladium Hotel Group
On this episode of the Modern Travel Agent Podcast, I sit down with Erika Almaraz who is a Regional Senior Weddings Mana... Read more
23 Dec 2021
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47mins
8. ALGV Ascend Conference 2021 Recap | Chris Dehner of Modern Travelworks
8. ALGV Ascend Conference 2021 Recap | Chris Dehner of Modern Travelworks
Originally published November 21, 2021: The ALGV Ascend Conference returned to Cancun, Mexico in a big way this past Oct... Read more
23 Dec 2021
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10mins