ACA Cast

In this episode of ACA Cast, Scott Weltman, managing shareholder at Weltman, Weinberg & Reis, recounts his experienc... Read more

Historically, West Virginia has been known for its draconian collection laws. But since 2015, an unsuspecting litigation... Read more

ACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasin... Read more

Social media, the internet and countless complaint portals have made it easy for consumers to quickly voice their disple... Read more

The ACA International v. FCC decision handed down by the D.C. Circuit Court was a major step forward in launching TCPA r... Read more

On this episode of ACA Cast, Cortney Fleming, the chief personnel officer at Wilber and Associates, and Harry Strausser ... Read more

When consumers have a great experience with your company, do you make a note of it? Kenlyn Gretz, president and CEO of A... Read more

ACA International’s Vice President and Senior Counsel of Federal Advocacy Leah Dempsey and Mark Brennan, partner at Hoga... Read more

The Bureau of Consumer Financial Protection has a new leader with a five-year contract! Kathy Kraninger – the recently c... Read more

Top ARM professionals provide analyses and insights into the finer points of the proposed rule.While the Consumer Financ... Read more

Effectively managing and developing staff can be among the most rewarding, yet challenging responsibilities faced by a l... Read more

Call baiting is a tricky technique used by consumers, their attorneys or other nefarious organizations to entrap account... Read more

In this episode of ACA Cast, Leah Dempsey, ACA’s vice president and senior counsel of federal advocacy, leads a discussi... Read more

From one expert to another. This episode of ACA Cast titled “Compliance Education: Knowledge is Power,” features two wel... Read more

Patrick Russell hopes to be a source of outreach and education for legislators and regulators as part of ACA Internation... Read more

So, what exactly are your rights when a debt collector contacts you? Jessica Hearn, CFO/Compliance Director of Universal... Read more

Episode 6 of ACA Cast features a discussion on the U.S. Senate’s TRACED Act (Telephone Robocall Abuse Criminal Enforceme... Read more

While the impact of litigation on the accounts receivable management industry cannot be underestimated or ignored, somet... Read more

In a new episode of ACA Cast, Leslie Bender, IFCCE, CCCO, chief strategy officer and general counsel for BCA Financial S... Read more

While attending ACA events in person provides professionals with the greatest opportunity to network and learn, the asso... Read more