Dave Gerhardt

It's a special crossover episode of Build! And the first episode in our brand new dedicated feed. Today's guest? Dave Gerhardt, Drift's VP of Marketing. Dave discusses his one week spent as a product manager at Drift plus, the real meat of this episode – how to write good copy and tell a story with your product. Copywriting and storytelling are key to product management. If you can't tell the story and motivate your team, they won't know where to go next. On this episode of Build, how to build that excitement and get everyone on the same page.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @davegerhardt, @jayacunzo and @seekingwisdomio.WHAT WAS COVERED00:38 - DG’s one week as a product manager 2:17 - The most underrated skill at a company: internal marketing5:15 - Read it out loud, say what you mean 6:40 - Simplify8:00 - Would you say that out loud? 8:28 - Use their words10:45 - Let your customers write the copy 12:20 - The swipe file 13:44 - Storytelling14:10 - Five parts of a story 15:34 - The best books on copywriting18:13 - The best books on storytelling19:00 - DG’s storytelling secret:  The Steve Jobs’ keynote19:46 - The hardest part of storytelling in product 21:34 - Two ways to sell a shovel

It's a special crossover episode of Build! And the first episode in our brand new dedicated feed. Today's guest? Dave Gerhardt, Drift's VP of Marketing. Dave discusses his one week spent as a product manager at Drift plus, the real meat of this episode – how to write good copy and tell a story with your product. Copywriting and storytelling are key to product management. If you can't tell the story and motivate your team, they won't know where to go next. On this episode of Build, how to build that excitement and get everyone on the same page. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @davegerhardt, @jayacunzo and @seekingwisdomio. WHAT WAS COVERED 00:38 - DG’s one week as a product manager 2:17 - The most underrated skill at a company: internal marketing 5:15 - Read it out loud, say what you mean 6:40 - Simplify 8:00 - Would you say that out loud? 8:28 - Use their words 10:45 - Let your customers write the copy 12:20 - The swipe file 13:44 - Storytelling 14:10 - Five parts of a story 15:34 - The best books on copywriting 18:13 - The best books on storytelling 19:00 - DG’s storytelling secret: The Steve Jobs’ keynote 19:46 - The hardest part of storytelling in product 21:34 - Two ways to sell a shovel

Why Copywriting & Storytelling Are Key To Product Management (With Drift's Dave Gerhardt)

Rob Stevenson

In product, you always want to do more discovery, be more customer-centric, and talk to the people who are on the front lines using your product every day. But it’s easier said than done. And it’s also pretty tough to find real-life examples of what the relationship between a PM and the customer should look like. So on this episode of Build, Maggie talks to a customer she’s been working closely with for nearly a year. Rob Stevenson (Product Growth Leader at Keap) joins Maggie live at HYPERGROWTH Boston to talk about what it takes to build a partnership with a customer, how not to ask for feedback, and what it really means to build with your customers in mind.

What It Means To Build With Your Customers In Mind (With Keap's Rob Stevenson)

Aurelia Solomon

Contrary to popular belief, product marketing is not just about making decks. In this episode, Maggie sits down with Drift's Director of Product Marketing, Aurelia Solomon. Together, they talk through the ins and outs of a product marketing role, why storytelling is crucial to success, and how to build, and manage, a strong PM to PMM relationship. Like this episode? Leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review, hit the subscribe button, and share the pod with your friends. You can also connect with Maggie and Aurelia on Twitter @maggiecrowley and @Aurelia90716528

Contrary to popular belief, product marketing is not just about making decks. In this episode, Maggie sits down with Drift's Director of Product Marketing, Aurelia Solomon. Together, they talk through the ins and outs of a product marketing role, why storytelling is crucial to success, and how to build, and manage, a strong PM to PMM relationship. Like this episode? Leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review, hit the subscribe button, and share the pod with your friends. You can also connect with Maggie and Aurelia on Twitter @maggiecrowley and @Aurelia90716528

The Ins and Outs of Product Marketing with Drift's Aurelia Solomon

Richard Banfield

On today's episode of Build, host Maggie Crowley sits down with Richard Banfield, CEO and co-founder of Fresh Tilled Soil, a leading user interface design and experience agency, and co-author of Product Leadership, the manual Maggie lives her life by.On this episode, Richard dives deep into how to build high performing product teams. Be sure to tune in for actionable insights you can apply to your own team today.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @RMBanfield.

On today's episode of Build, host Maggie Crowley sits down with Richard Banfield, CEO and co-founder of Fresh Tilled Soil, a leading user interface design and experience agency, and co-author of Product Leadership, the manual Maggie lives her life by. On this episode, Richard dives deep into how to build high performing product teams. Be sure to tune in for actionable insights you can apply to your own team today. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @RMBanfield.

How to Build High Performing Product Teams (with Fresh Tilled Soil's Richard Banfield)

Alexa Nguyen

On this episode of Build, Maggie and special guest Alexa Nguyen from the Drift product team talk about what happens after you write a one pager. At Drift, 'story time' is the next step in the product development cycle. It's where product managers, engineers, and designers get together in one room to outline the problem they're solving and identify any open questions. So the goal of the meeting isn't about coming up with a solution to the problem – it's about empathizing with the user and then creating a list of questions you want to answer afterwards. Want to know Maggie and Alexa's three steps to a successful story time? Listen to the full episode.

Getting Product, Engineering & Design In The Same Room: What Happens After You Write A One Pager (With Drift's Alexa Nguyen)

On today’s episode of Build, Maggie sits down with Drift’s VP of Product, Craig Daniel, to discuss how to ship product – what it takes to hit your dates (and the importance of committing to them publicly), using tracer bullets to de-risk features, “good / better / best” tiering to scope features and the importance of naming conventions.Also in this episode, how Product Managers can progress in their careers and how to get features built by your team if you’re not on product. Hint: Talk to customers!Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @craigdaniel.

On today’s episode of Build, Maggie sits down with Drift’s VP of Product, Craig Daniel, to discuss how to ship product – what it takes to hit your dates (and the importance of committing to them publicly), using tracer bullets to de-risk features, “good / better / best” tiering to scope features and the importance of naming conventions. Also in this episode, how Product Managers can progress in their careers and how to get features built by your team if you’re not on product. Hint: Talk to customers! Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @craigdaniel.

How to Ship Effectively with Drift's VP of Product

On this episode of Build, Maggie and special guest Daphne Funston from the Drift product team tackle the number one question from listeners: what's a one pager and how can I use it to build better products? Maggie and Daphne talk about how one pagers are deceptively simple, yet when done well, they can be a powerful tool for PMs to frame, scope, and communicate a customer problem to engineering and leadership teams. Tune into learn about the six sections that make up a one pager and how Maggie and Daphne use the one pager in their roles at Drift.

Answering Your #1 Question: What's A One Pager?

David Cancel

You could have a field day researching the tactics, frameworks, mental models, and processes and then apply them to building better products. But David Cancel says most of us are doing this wrong. When you're picking a role model for your product, you can't cherry-pick the best parts – because then you end up with a Frankenstein product. So on this episode of Build, Maggie and DC talk about the importance of stepping back and using first principles. Want to know how DC says product managers should approach systems thinking? Listen to the full episode.

You Can’t Cherry Pick the Best Parts (and Other Product Lessons from David Cancel)

Maggie's already given her best advice on how to deliver a great presentation. But what about enabling your teams to deliver their best presentations? That's what Maggie explores in this episode. Today, Maggie shares the five core elements she looks for in a great presentation, and how she provides feedback to her team based on those five points. This episode is a must-listen for managers new and old. Like this episode? Leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review, hit the subscribe button, and share the pod with your friends. You can also connect with Maggie on Twitter at @maggiecrowley

Maggie's already given her best advice on how to deliver a great presentation. But what about enabling your teams to deliver their best presentations? That's what Maggie explores in this episode. Today, Maggie shares the five core elements she looks for in a great presentation, and how she provides feedback to her team based on those five points. This episode is a must-listen for managers new and old. Like this episode? Leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review, hit the subscribe button, and share the pod with your friends. You can also connect with Maggie on Twitter at @maggiecrowley

Giving Presentation Feedback as a Manager

Matt Kaplan

Today on Build, host Maggie Crowley chats live in the Seeking Wisdom studio with Acquia’s SVP Products, Matt Kaplan. Matt was previously CPO and GM, Emerging Products at LogMeIn. Now at Acquia, he heads up product strategy, management and design across their digital experience platform. And, fun fact, he was on MIT’s gymnastic team back in the day.Together Maggie and Matt chat through how great products are like great stories. Specifically, what makes a great story, untangling the relationship between stories and products and how to help your team get better at storytelling.

Today on Build, host Maggie Crowley chats live in the Seeking Wisdom studio with Acquia’s SVP Products, Matt Kaplan. Matt was previously CPO and GM, Emerging Products at LogMeIn. Now at Acquia, he heads up product strategy, management and design across their digital experience platform. And, fun fact, he was on MIT’s gymnastic team back in the day. Together Maggie and Matt chat through how great products are like great stories. Specifically, what makes a great story, untangling the relationship between stories and products and how to help your team get better at storytelling.

How Great Products are Like Great Stories with Acquia's Matt Kaplan

Build gives you the inside track on all things product and product management. Host Maggie Crowley, former Olympian turned Harvard MBA turned Director of Product Management at Drift, sits down with the best of the best across product management, design, and engineering to bring you lessons from product greats at Atlassian, Pluralsight, VMware, and more.

⭐️⭐️⭐️⭐️⭐️⭐️

Insightful conversations on meaningful work

Build with Maggie Crowley

Martin Eriksson

Every employee wants to feel like they’re a part of a truly autonomous team. A team where they’re a part of the decision making process. A team where their voice matters. Where their opinions can make a difference.Maybe you’ve never been a part of a team like this. Or maybe you’ve only been a part of teams like this.Regardless, autonomy is something that everybody wants. But what does it look like in the real world?

Every employee wants to feel like they’re a part of a truly autonomous team. A team where they’re a part of the decision making process. A team where their voice matters. Where their opinions can make a difference. Maybe you’ve never been a part of a team like this. Or maybe you’ve only been a part of teams like this. Regardless, autonomy is something that everybody wants. But what does it look like in the real world?

Maintaining Autonomy with  Mind the Product's Martin Eriksson

Marty Cagan

Marty Cagan is often referred to as the most influential person in the product space. He got his start building products for eBay, AOL and Netscape Communications, and Hewlett-Packard. Now he's a partner at Silicon Valley Product Group where he helps companies create winning product strategies and grow their product organization. Oh, and it just so happens that Marty has been a longtime role model for Build’s host, Maggie Crowley.So in this episode, Maggie and Marty sit down for an epic discussion of all things product management. Some of the topics they cover are: how to really build cross-functional teams, why companies don’t actually operate like their role models, and the real difference between discovery and delivery. And that barely scratches the surface. Want to hear the one piece of advice Marty gives to product managers? Listen to the full episode.

Marty Cagan is often referred to as the most influential person in the product space. He got his start building products for eBay, AOL and Netscape Communications, and Hewlett-Packard. Now he's a partner at Silicon Valley Product Group where he helps companies create winning product strategies and grow their product organization. Oh, and it just so happens that Marty has been a longtime role model for Build’s host, Maggie Crowley. So in this episode, Maggie and Marty sit down for an epic discussion of all things product management. Some of the topics they cover are: how to really build cross-functional teams, why companies don’t actually operate like their role models, and the real difference between discovery and delivery. And that barely scratches the surface. Want to hear the one piece of advice Marty gives to product managers? Listen to the full episode.

We Talked To Product Management Legend Marty Cagan. Here’s What We Learned

John Cutler

Together they discuss what Product Evangelist actually means. Plus the importance of value creation over output, how to implement the pull system, why limiting your product backlog is a good idea and much more.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @johncutlefish.

Together they discuss what Product Evangelist actually means. Plus the importance of value creation over output, how to implement the pull system, why limiting your product backlog is a good idea and much more. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @johncutlefish.

Amplitude's John Cutler on Why PMs Should Measure Themselves on Value Creation Not Output

Maggie is not a fan of backlogs. So in this episode, she talks about what's wrong with working off backlog and feature-based roadmaps. Not convinced? Don’t worry. Maggie walks you through the top five most common objections to this approach – and tells you what it’s really like to work without a traditional backlog.

How To Get Rid Of Your Backlog & Still Get Things Done

Rahul Vohra

On this episode of Build, host Maggie Crowley chats with Rahul Vohra, founder &amp; CEO of Superhuman. Rahul is also the founder of beloved Gmail plugin Rapportive. Shortly after its founding, the company was acquired by LinkedIn where Rahul ran email integrations. During those years, he developed an intimate perspective of the email space – and its many problems.Enter Superhuman, Rahul's current company, built to be the fastest email experience ever made.Together they discuss how to measure product market fit, the problem with email today and much more. Be sure to tune in to hear from Maggie and Rahul.

On this episode of Build, host Maggie Crowley chats with Rahul Vohra, founder &amp; CEO of Superhuman. Rahul is also the founder of beloved Gmail plugin Rapportive. Shortly after its founding, the company was acquired by LinkedIn where Rahul ran email integrations. During those years, he developed an intimate perspective of the email space – and its many problems. Enter Superhuman, Rahul's current company, built to be the fastest email experience ever made. Together they discuss how to measure product market fit, the problem with email today and much more. Be sure to tune in to hear from Maggie and Rahul.

How to Measure Product Market Fit with Superhuman Founder Rahul Vohra

Rachel Neasham

There’s 10,000 different ways to do it. But when it comes to setting goals (and prioritizing and measuring them) which way is best? Find out in this episode of Build, where Maggie talks to Rachel Neasham, VP of Product at Lola.com. Before joining the startup world, Rachel was an officer in the U.S. Army. But after four years at West Point, two deployments, and five years in the Army, Rachel was ready for a new challenge and eventually found her way into product management. Maggie and Rachel talk about the things they say are really top of mind for product leaders – like how to go from strategy to individual team goals, how to navigate the balance between being super quantitative with just shipping what makes sense, and how to develop roadmaps. Want to know what Maggie and Rachel say is the the real job of product leaders? Listen to the full episode.

There’s 10,000 different ways to do it. But when it comes to setting goals (and prioritizing and measuring them) which way is best? Find out in this episode of Build, where Maggie talks to Rachel Neasham, VP of Product at <a href="http://Lola.com" rel="nofollow" target="_blank">Lola.com</a>. Before joining the startup world, Rachel was an officer in the U.S. Army. But after four years at West Point, two deployments, and five years in the Army, Rachel was ready for a new challenge and eventually found her way into product management. Maggie and Rachel talk about the things they say are really top of mind for product leaders – like how to go from strategy to individual team goals, how to navigate the balance between being super quantitative with just shipping what makes sense, and how to develop roadmaps. Want to know what Maggie and Rachel say is the the real job of product leaders? Listen to the full episode.

How Product Leaders Really Think About Goal Setting, Prioritization, and Coaching (With Lola.com's Rachel Neasham)

Craig Daniel

Interviewing for your first product job can seem impossible (and so can interviewing for your 5th PM job, to be honest). In a role where EQ and being able to influence stakeholders is just as or even more critical than data fluency and understanding business models, interviews can be challenging and unpredictable. So in this episode, Maggie sat down with Craig Daniel, VP of Product at Drift, to talk through what matters when hiring PMs, their favorite interview questions, and the best product interview they've ever seen. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends. You can connect with Maggie on Twitter @maggiecrowley @HYPERGROWTH_Pod

What Really Matters When Hiring A PM (With Drift's Craig Daniel)

Christina Wodtke

Today on Build, host Maggie Crowley sits down with Christina Wodtke, author of the legendary book Radical Focus: Achieving Your Most Important Goals with Objectives and Key Results, which Maggie describes as the best book on goal setting – ever.In the episode, Maggie and Christina, dive deep into Christina’s experience in product roles at MySpace, Zynga and Linkedin, her transition out of industry and into academia as a lecturer at Standford, and of course using Objectives and Key Results (OKRs) as a framework for achieving your team and company-wide goals.So if you’re looking to start 2019 off on the right foot, this episode is for you.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cwodtke.

Today on Build, host Maggie Crowley sits down with Christina Wodtke, author of the legendary book Radical Focus: Achieving Your Most Important Goals with Objectives and Key Results, which Maggie describes as the best book on goal setting – ever. In the episode, Maggie and Christina, dive deep into Christina’s experience in product roles at MySpace, Zynga and Linkedin, her transition out of industry and into academia as a lecturer at Standford, and of course using Objectives and Key Results (OKRs) as a framework for achieving your team and company-wide goals. So if you’re looking to start 2019 off on the right foot, this episode is for you. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cwodtke.

Christina Wodtke on Radical Focus and Living Your Goals with OKRs

Fareed Mosavat

A lot of companies treat onboarding as something that they set and forget (or they treat as a project instead of a team). Slack? Not so much. From the day the company launched, Slack put a big investment into onboarding to help their customers get into the product and understand it quickly. So in this episode of Build, Maggie talks to Fareed Mosavat (Director of Product at Slack) to learn about Slack's approach to onboarding and how it's evolved over time.

How Slack Thinks About Product Onboarding With Fareed Mosavat

Lesley Mottla

What does good look like for a product veteran? In this episode, Maggie taps Lesley Mottla (former product leader at Microsoft, Zipcar, M.Gemi, and others) to find out. Lesley talks about how to get the mix right between qualitative and quantitative data, the importance of building relationships, the path that's now opened up to product pros, and what she's learned along the way in her product career.

How To Build A Legit Career In Product With Lesley Mottla

Daphne Funston

Answering Your #1 Question: What's A One Pager? (With Drift's Daphne Funston)

How to Ship Effectively with Drift’s VP of Product Craig Daniel

Julia Austin

On this episode of #Build, board advisor and Senior Lecturer at Harvard Business School, Julia Austin, shares her point of view on what makes a truly great product manager. How does she know? Well years of experience spent as CTO at Digital Ocean and VP of Engineering at VMWare and Akamai.Julia also opens up about her time as a lecturer at Harvard Business School and experience serving as a board advisor to startups including Drift, Wistia, Help Scout, ZappRx and others.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @austinfish.In This Episode:0:09 – Maggie introduces Julia Austin0:40 – Introduction of the two big topics of today’s show: 1. What is a great product manager, 2. How one builds a carrier in production management0:57 – Julia shares how she went from production itself to teaching about it4:23 – Product manager is not a cool CEO position, but it turns ideas into made products and can be very gratifying5:48 – The process of idea to realization in project management that she teaches in Julia’s class8:32 – By taking a product management class one can walk through and gain knowledge about the whole process9:05 – Kinds of people customarily being most successful in product management16:29 – Julia explains what a ‘typical’ product manager looks like20:24 – You don’t have to build the most fancy things all the time21:57 – Sometimes you have to take scary risks23:20 – What makes a great PM is someone who says ‘I know this is the right thing to do,’ and can make the call23:28 – Julia shares advice on how one can get their first PM job26:46 – Advice on how to evaluate the next carrier steps as a PM, and whether to go / remain in a big or a start-up company35:32 – Julia shares some final pieces of advice37:21 – Be willing to take risks38:03 – Don’t be focused on titles, but on what you will actually do

On this episode of #Build, board advisor and Senior Lecturer at Harvard Business School, Julia Austin, shares her point of view on what makes a truly great product manager. How does she know? Well years of experience spent as CTO at Digital Ocean and VP of Engineering at VMWare and Akamai. Julia also opens up about her time as a lecturer at Harvard Business School and experience serving as a board advisor to startups including Drift, Wistia, Help Scout, ZappRx and others. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @austinfish. In This Episode: 0:09 – Maggie introduces Julia Austin 0:40 – Introduction of the two big topics of today’s show: 1. What is a great product manager, 2. How one builds a carrier in production management 0:57 – Julia shares how she went from production itself to teaching about it 4:23 – Product manager is not a cool CEO position, but it turns ideas into made products and can be very gratifying 5:48 – The process of idea to realization in project management that she teaches in Julia’s class 8:32 – By taking a product management class one can walk through and gain knowledge about the whole process 9:05 – Kinds of people customarily being most successful in product management 16:29 – Julia explains what a ‘typical’ product manager looks like 20:24 – You don’t have to build the most fancy things all the time 21:57 – Sometimes you have to take scary risks 23:20 – What makes a great PM is someone who says ‘I know this is the right thing to do,’ and can make the call 23:28 – Julia shares advice on how one can get their first PM job 26:46 – Advice on how to evaluate the next carrier steps as a PM, and whether to go / remain in a big or a start-up company 35:32 – Julia shares some final pieces of advice 37:21 – Be willing to take risks 38:03 – Don’t be focused on titles, but on what you will actually do

Julia Austin on the Making of a Great PM – Lessons from Harvard Business School, Digital Ocean, VMWare & Akamai

Melissa Perri

On this episode of Build, Maggie sits down with Melissa Perri, product management and UX expert and author of Escaping the Build Trap: How Effective Product Management Creates Real Value. Maggie and Melissa dive deep and explore what the build trap is and what it means for product managers, plus how product management teams can get out of the build trap and drive real business value – not feature factories. Want to hear Melissa's two best pieces of advice for PMs? Listen to the full episode.

What's The Build Trap & What Does It Mean For Product Managers? With Melissa Perri

Cathy Pearl

On this episode of Build, host Maggie Crowley dives deep into conversation design with Google's Head of Conversation Design Outreach, Cathy Pearl.So what is conversation design exactly? Think teaching computers to communicate like humans (not robots) across voice interfaces and via typing, swiping and tapping. Cathy shares why now is the time to invest in conversation design and where and how to get started. Tune in for more from Maggie and Cathy.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cpearl42. You can get more details on this episode at drift.com/blog/conversation-design/

On this episode of Build, host Maggie Crowley dives deep into conversation design with Google's Head of Conversation Design Outreach, Cathy Pearl. So what is conversation design exactly? Think teaching computers to communicate like humans (not robots) across voice interfaces and via typing, swiping and tapping. Cathy shares why now is the time to invest in conversation design and where and how to get started. Tune in for more from Maggie and Cathy. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cpearl42. You can get more details on this episode at <a href="http://drift.com/blog/conversation-design/" rel="nofollow" target="_blank">drift.com/blog/conversation-design/</a>

Google's Cathy Pearl on Why Conversation Design is the Next Frontier

Ryan Singer

Struggling with prioritization? Want to know how the experts pick projects and scope work? Find out in this episode of Build, where Maggie talks to Ryan Singer, the Head of Strategy at Basecamp. Ryan has been shaping and building at Basecamp for over 16 years, and recently wrote a book on how they work called Shape Up. Maggie and Ryan dig into what it means to shape work, prioritization theater, how product decisions are really bets, and what happens when your product scope gets out of control.

This Is How Ryan Singer from Basecamp Builds Products

Yes, this whole episode is about slides. Here’s why you should care (and listen). Being able to communicate ideas, information, plans, product decisions effectively is absolutely critical to being a good PM. That communication often happens in the form of a presentation, so this is Maggie’s method for how to put together a fail-proof presentation every single time. Need to present a choice to your executive team? Have a conference talk coming up? Want to get people on board with your ideas? This system will help you do that faster and better. But making slides doesn't have to be such a pain if you follow this five-step process.

5 Steps For Better, More Effective Presentations (For PMs & Everyone Else Too)

Tim O'Brien

You get product, engineering, and design into a room to go through your one pager. Then you develop a list of open questions as a team. But as a PM, what comes next? In this episode, Maggie is joined by Tim O'Brien, Director of Product Design at Drift, to talk about what happens after story time and what each team owns in the build process. Because let's get one thing straight. It's not the kind of thing where the design team goes off into a dark corner to come up with a prototype all on their own. It's a whole team effort. Want to know what Tim says is the number one reason why most design projects fail? Listen to the full episode.

What Happens After Story Time? (With Drift's Tim O'Brien)

Joff Redfern

On today’s episode of #Build, host Maggie Crowley sits down with Joff Redfern, VP of Product at Atlassian. Together they talk through Joff’s time as VP of Product at LinkedIn, building a product org from 12 people to 650, the concept of a shipyard, why talent is priority 0, why he chose to join Atlassian and much more. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends!Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift , @seekingwisdomio, and @mejoff. In this episode:  0:33 – Maggie introduces Joff2:19 – Falling in love with the Atlassian vision, needing a calling3:30 – How LinkedIn shaped Joff’s career6:45 – Riding the double paradigm shift to mobile and social networks7:48 – How to scale an organization...Building Your Shipyard8:52 – Three pieces to a shipyard: values (8:59), people/talent (10:15), practices (10:43)12:11 – What does it mean to be an Atlassian Product Manager?15:40 – Having just one set of expectations for hiring, evaluating, and growing talent19:15 – Keep it simple, because movements are built on slogans21:52 – Creating autotomy and best practices across the organization25:15 – Maggie shares about independent work with accountability at Drift26:00 – Scaling really fast and incrementally improving28:01 – Joff’s book list: Drive, Zero to One, Thinking Fast and Slow30:18 – Don’t wait, don’t be afraid to look bad, and embrace creative confrontation

On today’s episode of #Build, host Maggie Crowley sits down with Joff Redfern, VP of Product at Atlassian. Together they talk through Joff’s time as VP of Product at LinkedIn, building a product org from 12 people to 650, the concept of a shipyard, why talent is priority 0, why he chose to join Atlassian and much more. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at <a href="http://drift.com/blog" rel="nofollow" target="_blank">drift.com/blog</a> and find us on Twitter @maggiecrowley, @drift , @seekingwisdomio, and @mejoff. In this episode: 0:33 – Maggie introduces Joff 2:19 – Falling in love with the Atlassian vision, needing a calling 3:30 – How LinkedIn shaped Joff’s career 6:45 – Riding the double paradigm shift to mobile and social networks 7:48 – How to scale an organization...Building Your Shipyard 8:52 – Three pieces to a shipyard: values (8:59), people/talent (10:15), practices (10:43) 12:11 – What does it mean to be an Atlassian Product Manager? 15:40 – Having just one set of expectations for hiring, evaluating, and growing talent 19:15 – Keep it simple, because movements are built on slogans 21:52 – Creating autotomy and best practices across the organization 25:15 – Maggie shares about independent work with accountability at Drift 26:00 – Scaling really fast and incrementally improving 28:01 – Joff’s book list: Drive, Zero to One, Thinking Fast and Slow 30:18 – Don’t wait, don’t be afraid to look bad, and embrace creative confrontation

Atlassian's Joff Redfern on Scaling Product Teams through Hypergrowth

The best self improvement podcast episodes. From improving productivity, to finding purpose in your life to what constitutes freedom, this topic is on anything and everything that can help people to improve their lives. Add episodes you're interested into your queue below!

Best Episodes on Self Improvement, Growth & Development

The best episodes for anyone looking to learn more about topics such as happiness, fulfillment, depression and psychology/mental health in general. With interviews with industry experts, personal stories of individuals, this topic has lessons applicable to everyone. Add episodes you're interested into your queue below!