Lend Me Your Ears

I'm back and I'm coming out swinging! This industry is dangerous, and we need to start acting like it. The same week tha... Read more

The key to taking your technicians to the next level is not just delegating tasks, but giving responsibility, too. In or... Read more

This is my favorite topic and much needed. Lend me your ears as I explain my journey through advertising and what I have... Read more

I love competition. I think too many people are fearful of it when they shouldn't be. In my opinion, competition is not ... Read more

If you want to have a company of any size, you have to have quality control. More importantly, you need to learn how to ... Read more

Seems like a weird time to be burned out, but I am. Mostly of my own doing. But I figured this would be the perfect time... Read more

I think too many of us business owners try to do too much and end up frustrated with the process or the results. I learn... Read more

When you talk to your customers, don't confuse them with code language or chimney jargon. Explain everything to them in ... Read more

I have a ton of stories about toxic employees, but they all share one common theme: they were only toxic because I hired... Read more

The secret to life and business can be found in video games. That's right. Lend me your ears as I explain how.