Finding the right candidates is always difficult. And if they’re family it can be even harder.  But, it doesn’t mean it can’t work. The important thing for any manager or owner to consider as they try to step back, get the right people in the right spots, and begin to focus on the growth of the company is developing the right team.  That’s why what Tony Zambito, Owner at Groupe Zamco, has to say is more important than ever. For Tony, he’s worked with families who have and haven’t always been the best fit. He’s also worked with brand new help that he didn’t think would be around more than a day, but years later are some of his most trusted. His advice? Never judge a book by its cover. On this episode of Hardscape Growth, growing your team thoughtfully and successfully.  Join us as we discuss:  What to look for in a candidate  How to navigate working with family  Developing your team for the long haul   Check out the full episode for Tony’s perspective on how to build the best team possible for the future of your company. Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Finding the right candidates is always difficult. And if they’re family it can be even harder.  But, it doesn’t mean it can’t work. The important thing for any manager or owner to consider as they try to step back, get the right people in the right spots, and begin to focus on the growth of the company is developing the right team.  That’s why what <a href="https://www.linkedin.com/in/tony-zambito-559348235/" rel="nofollow" target="_blank">Tony Zambito</a>, Owner at <a href="https://www.groupezamco.com/landscape-zamco" rel="nofollow" target="_blank">Groupe Zamco</a>, has to say is more important than ever. For Tony, he’s worked with families who have and haven’t always been the best fit. He’s also worked with brand new help that he didn’t think would be around more than a day, but years later are some of his most trusted. His advice? Never judge a book by its cover. On this episode of Hardscape Growth, growing your team thoughtfully and successfully.  Join us as we discuss: <ul><li> What to look for in a candidate</li> <li> How to navigate working with family</li> <li> Developing your team for the long haul </li> </ul> Check out the full episode for Tony’s perspective on how to build the best team possible for the future of your company. Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=a0299d0e6134441f" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How to Build the Best Team Ever

And the costs, they are a-changin’. How in the world are you supposed to give reliable bids to customers when the costs of materials are always changing? Do the math and be a good friend. That’s the advice Kevin Moore, Vice President and Chief Operating Officer at Carroll Landscaping and CLI Home Services Inc., gives. Being competitive doesn’t mean underselling the value of your products or services. It means finding creative ways to be transparent and honest without compromising the livelihood of your business. Join us as we discuss: The difference between a bid and an estimate How to (and why it’s important to) make friends with your clients  Selling from a point of strength  To hear more of Kevin and Alex talking about running a successful business, check out their earlier conversation Project Management: Staying Ahead of Material Shortages. Check out the Techo-Bloc Estimation Tool. Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

And the costs, they are a-changin’. How in the world are you supposed to give reliable bids to customers when the costs of materials are always changing? Do the math and be a good friend. That’s the advice <a href="https://www.linkedin.com/in/kevin-moore-40a70b67/" rel="nofollow" target="_blank">Kevin Moore</a>, Vice President and Chief Operating Officer at <a href="https://www.linkedin.com/company/carroll-landscaping-inc/" rel="nofollow" target="_blank">Carroll Landscaping</a> and CLI Home Services Inc., gives. Being competitive doesn’t mean underselling the value of your products or services. It means finding creative ways to be transparent and honest without compromising the livelihood of your business. Join us as we discuss: <ul><li>The difference between a bid and an estimate</li> <li>How to (and why it’s important to) make friends with your clients </li> <li>Selling from a point of strength</li> </ul> To hear more of Kevin and Alex talking about running a successful business, check out their earlier conversation <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430?i=1000535261068" rel="nofollow" target="_blank">Project Management: Staying Ahead of Material Shortages</a>. Check out the <a href="https://www.techo-bloc.com/landscaping-project-estimation-tool/" rel="nofollow" target="_blank">Techo-Bloc Estimation Tool</a>. Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=a0299d0e6134441f" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Costs Change, So Should Your Estimates

What do your customers say about you when you’re not around? What do your employees say? Building and maintaining your company brand is more than chance. It’s about creating an honest, caring, and direct line of communication and expectations. Your customers should know what to expect like what they’re going to pay. And the people who work for you should know that you’ve got their back. In landscaping, an aging employee needs to know there is a career path forward as much as a young person on day one needs to feel treated like more than just a spare shovel. Anyway, that’s what Adrian Bartels, President of Cedar Springs Landscape Group, says. That all comes down to training. Training a customer’s expectations and training your team to keep the grandiose portrait in your vantage. Join us as we discuss: Training and keeping your people Career benefits and perks Building a farm system for leadership  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.    

What do your customers say about you when you’re not around? What do your employees say? Building and maintaining your company brand is more than chance. It’s about creating an honest, caring, and direct line of communication and expectations. Your customers should know what to expect like what they’re going to pay. And the people who work for you should know that you’ve got their back. In landscaping, an aging employee needs to know there is a career path forward as much as a young person on day one needs to feel treated like more than just a spare shovel. Anyway, that’s what <a href="https://www.linkedin.com/in/adrian-bartels-77178022/" rel="nofollow" target="_blank">Adrian Bartels</a>, President of <a href="https://cedarsprings.net/" rel="nofollow" target="_blank">Cedar Springs Landscape Group</a>, says. That all comes down to training. Training a customer’s expectations and training your team to keep the grandiose portrait in your vantage. Join us as we discuss: <ul><li>Training and keeping your people</li> <li>Career benefits and perks</li> <li>Building a farm system for leadership</li> </ul> Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=a0299d0e6134441f" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Don’t Just Hire People, Keep Them

Having good core values means company growth.  A lot of times companies may think it is nice, helpful, or convenient to have a good company culture. That’s good and all, but do you trust your core values to help actually build the business? Brad Stephenson, Co-Owner, and Phil Neri, Designer, at New Castle Lawn &amp; Landscape both began in entry-level positions and have worked their way up to their current roles.   Their story isn’t all sunshine and roses, however. In 2018, with the H2B restrictions in place, they lost 25 employees and had to scramble to get things back on track. That year, they lost $350,000.  Join us as we discuss:  Core values  Must-reads for company success  Getting the right people in the right seats   Check out the full episode for a firsthand look at a company that grew from $400K to $10M.  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Having good core values means company growth.  A lot of times companies may think it is nice, helpful, or convenient to have a good company culture. That’s good and all, but do you trust your core values to help actually build the business? <a href="https://www.linkedin.com/in/brad-stephenson-7381897b/" rel="nofollow" target="_blank">Brad Stephenson</a>, Co-Owner, and <a href="https://docs.google.com/document/d/1Kxn0VZVxV0qswtV1rlpMCrQOR0Q5uA_kRigykSoGqTs/edit?usp=sharing" rel="nofollow" target="_blank">Phil Neri</a>, Designer, at <a href="https://www.newcastle94.com/our-team/" rel="nofollow" target="_blank">New Castle Lawn &amp; Landscape</a> both began in entry-level positions and have worked their way up to their current roles. Their story isn’t all sunshine and roses, however. In 2018, with the H2B restrictions in place, they lost 25 employees and had to scramble to get things back on track. That year, they lost $350,000.  Join us as we discuss: <ul><li> Core values</li> <li> Must-reads for company success</li> <li> Getting the right people in the right seats </li> </ul> Check out the full episode for a firsthand look at a company that grew from $400K to $10M.  Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=a0299d0e6134441f" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Growing With Core Values

A contract is signed, but then the cost of the job supplies, materials, or even fuel has gone up 5, 10, even 15%! Then what happens? A contractor begs the supplier for a better rate, or they can surprise the customer with a higher price tag and lowered trust. What if there was a better way: write contracts that accommodate a changing economy.  Join us as we discuss: Change orders and how to use them Resources for cost fluctuation Navigating tough conversations with customers Cutting labor by staying up to date with the latest tech  Check out this episode with Russ Springer, Owner &amp; President at Legends Landscape Supply, to understand price in creases and supply demands, plus tips and tricks for contractors to be better prepared and more proactive when submitting quotes and getting materials from dealers. Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.  

A contract is signed, but then the cost of the job supplies, materials, or even fuel has gone up 5, 10, even 15%! Then what happens? A contractor begs the supplier for a better rate, or they can surprise the customer with a higher price tag and lowered trust. What if there was a better way: write contracts that accommodate a changing economy.  Join us as we discuss: <ul><li>Change orders and how to use them</li> <li>Resources for cost fluctuation</li> <li>Navigating tough conversations with customers</li> <li>Cutting labor by staying up to date with the latest tech</li> </ul> Check out this episode with <a href="https://www.linkedin.com/in/russ-springer-39546b5a/" rel="nofollow" target="_blank">Russ Springer</a>, Owner &amp; President at <a href="https://www.landscapestore.ca/?utm_source=google&amp;utm_medium=organic&amp;utm_campaign=gmb" rel="nofollow" target="_blank">Legends Landscape Supply</a>, to understand price in creases and supply demands, plus tips and tricks for contractors to be better prepared and more proactive when submitting quotes and getting materials from dealers. Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=a0299d0e6134441f" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Navigating your business through a changing economy

It’s easy to do things the way you’ve always done them. But that’s not always a recipe for growth. Especially when you’re not taking into account the newest, most effective (and most comfortable!) equipment. And let’s not forget about using state of the art software like Trimble Earthworks, designed to make sure the job only gets done as many times as is necessary: once.  Listen in as Jeremy Swihart, Owner at J Squared Outdoor Living and Lighting shares his best tips for not only cutting labor costs, but growing his business at the same time.  Join us as we discuss: Using equipment to lower labor costs Hiring the right employees to grow your business Using tilt rotators to maximize equipment’s output Using Grade Control software to reduce labor on site Building and making equipment to be more efficient Having a good relationship with your equipment dealer to reduce downtime Using project management software to communicate project information with employees   Check out the full episode for Jeremy’s first-hand experience using these pieces of equipment and software to learn about how they’ve transformed his business. Tune in on Apple Podcasts, Spotify, or wh erever you listen to podcasts.  

It’s easy to do things the way you’ve always done them. But that’s not always a recipe for growth. Especially when you’re not taking into account the newest, most effective (and most comfortable!) equipment. And let’s not forget about using state of the art software like Trimble Earthworks, designed to make sure the job only gets done as many times as is necessary: once.  Listen in as <a href="https://www.linkedin.com/in/jeremy-swihart-a1a23786/" rel="nofollow" target="_blank">Jeremy Swihart</a>, Owner at <a href="http://www.jsquaredoutdoor.com/" rel="nofollow" target="_blank">J Squared Outdoor Living and Lighting</a> shares his best tips for not only cutting labor costs, but growing his business at the same time.  Join us as we discuss: <ul><li>Using equipment to lower labor costs</li> <li>Hiring the right employees to grow your business</li> <li>Using tilt rotators to maximize equipment’s output</li> <li>Using Grade Control software to reduce labor on site</li> <li>Building and making equipment to be more efficient</li> <li>Having a good relationship with your equipment dealer to reduce downtime</li> <li>Using project management software to communicate project information with employees </li> </ul> Check out the full episode for Jeremy’s first-hand experience using these pieces of equipment and software to learn about how they’ve transformed his business. Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=fdb70b76c1204213" rel="nofollow" target="_blank">Spotify</a>, or wh erever you listen to podcasts.

Tilt Rotators, Excavators and Grade Control Software Will Change Your Business

On this episode of Hardscape Growth, we’re honored to welcome Jake Baxter, the owner of Lawn Vets Outdoors, and a U.S. Navy veteran and former Reservist. Jake has poured his blood, sweat, and tears into his highly-regarded and successful company, so there’s no way he’s letting thieves get their dirty hands on his expensive tools and equipment. He’ll share his military-grade expertise on how you can protect your property and job site, including:  Making the switch to combo locks  Implementing anti-terrorism RAM methodology  Leveraging your clients’ existing security systems  Air Tags, GPS, and the importance of visual branding  24-hour video surveillance connected to your smartphone  Investing in the right insurance coverage   Check out the full episode for Jake’s harrowing true story of how these tactical measures just proved how valuable they really are. Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

On this episode of Hardscape Growth, we’re honored to welcome Jake Baxter, the owner of <a href="https://lawnvetsllc.com/" rel="nofollow" target="_blank">Lawn Vets Outdoors</a>, and a U.S. Navy veteran and former Reservist. Jake has poured his blood, sweat, and tears into his highly-regarded and successful company, so there’s no way he’s letting thieves get their dirty hands on his expensive tools and equipment. He’ll share his military-grade expertise on how you can protect your property and job site, including: <ul><li> Making the switch to combo locks</li> <li> Implementing anti-terrorism RAM methodology</li> <li> Leveraging your clients’ existing security systems</li> <li> Air Tags, GPS, and the importance of visual branding</li> <li> 24-hour video surveillance connected to your smartphone</li> <li> Investing in the right insurance coverage </li> </ul> Check out the full episode for Jake’s harrowing true story of how these tactical measures just proved how valuable they really are. Tune in on <a href="https://podcasts.apple.com/us/podcast/hardscape-growth/id1552512430" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/4zjjE53h7x7LCfh7AYp3VZ?si=c23ddef50dbc4271" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Don’t Be a Victim, Be Prepared: Theft Prevention

Zach Kitzmiller is the founder of Kitzmiller Design Solutions, based in Ohio. The firm supports design/build professionals across the United States and Canada and is a great outsource option for all outdoor living designs.  His goal? To help design/build professionals win with design. In this episode, Zach outlines his 3-step process to design: Set design objectives Apply common sense Use designer discretion  We also explore the techniques he uses to differentiate his company, how to educate the homeowner and how to focus on bringing value through every step of the project. Tune in onApple Podcasts,Spotify, or wherever you listen to podcasts.

<a href="https://www.linkedin.com/in/zachkitzmiller" rel="nofollow" target="_blank">Zach Kitzmiller</a> is the founder of <a href="https://www.kitzmillerdesignsolutions.com/" rel="nofollow" target="_blank">Kitzmiller Design Solutions</a>, based in Ohio. The firm supports design/build professionals across the United States and Canada and is a great outsource option for all outdoor living designs.  His goal? To help design/build professionals win with design. In this episode, Zach outlines his 3-step process to design: <ul><li>Set design objectives</li> <li>Apply common sense</li> <li>Use designer discretion</li> </ul> We also explore the techniques he uses to differentiate his company, how to educate the homeowner and how to focus on bringing value through every step of the project. Tune in on<a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple</a> Podcasts,<a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How to Win With Design w/ Zach Kitzmiller

In his return to the Hardscape Growth show, Matt Hiner, Owner at Hiner Outdoor Living, takes us deeper into how he’s continuing to build a strong culture by sharing his vision of what a company that people want to join looks like.  We explore the roles of culture, leadership, environment, training, and brand in building a company that people love to work for. Matt also shares his game-changing approach to HR and what impact it has had on Hiner Outdoors. More information about Matt and today’s topics: LinkedIn Profile: https://www.linkedin.com/in/matthiner/ Company Website: https://hinerlandscapes.com/ Matt is on Instagram at @the_yardist and @hineroutdoorliving   Matt also mentions the idea of a "Destination Company." That concept is based on Jeffrey Scott's book  of the same name.  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

In his return to the Hardscape Growth show, Matt Hiner, Owner at Hiner Outdoor Living, takes us deeper into how he’s continuing to build a strong culture by sharing his vision of what a company that people want to join looks like.  We explore the roles of culture, leadership, environment, training, and brand in building a company that people love to work for. Matt also shares his game-changing approach to HR and what impact it has had on Hiner Outdoors. More information about Matt and today’s topics: <ul><li>LinkedIn Profile: <a href="https://www.linkedin.com/in/matthiner/" rel="nofollow" target="_blank">https://www.linkedin.com/in/matthiner/</a></li> <li>Company Website: <a href="https://hinerlandscapes.com/" rel="nofollow" target="_blank">https://hinerlandscapes.com/</a></li> <li>Matt is on Instagram at <a href="https://www.instagram.com/the_yardist/" rel="nofollow" target="_blank">@the_yardist</a> and <a href="https://www.instagram.com/hineroutdoorliving/" rel="nofollow" target="_blank">@hineroutdoorliving</a> </li> </ul> Matt also mentions the idea of a "Destination Company." That concept is based on <a href="https://jeffreyscott.biz/books/destination-company-book/" rel="nofollow" target="_blank">Jeffrey Scott's book</a> of the same name.  Tune in on <a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple</a> Podcasts, <a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How to Build a Company That People WANT to Join

Etienne “ET” Leger is the Founder of Paysagiste Leger Landscaptes one of the largest hardscape restoration businesses in Canada and has quadrupled the number of teams he employs and maintains a 40% net profit annually! How does he do it, by placing a tremendous amount of focus and energy on his people.  Hiring is one of the biggest pain points in scaling a company and it can be difficult to know whether or not the person you hire will add value to your organization; but ET has found a way to introduce aspects to his culture that has earned him the trust and respect from all of his hires. Etienne “ET” Leger, Founder and Business Owner of Paysagiste Leger Landscapes Join us as we discuss: Why hiring someone with little to no experience can be a good thing. Employee Referral programs. How to easily identify if someone is a good cultural fit  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Etienne “ET” Leger is the Founder of <a href="https://legerlandscapes.com/" rel="nofollow" target="_blank">Paysagiste Leger Landscaptes</a> one of the largest hardscape restoration businesses in Canada and has quadrupled the number of teams he employs and maintains a 40% net profit annually! How does he do it, by placing a tremendous amount of focus and energy on his people.  Hiring is one of the biggest pain points in scaling a company and it can be difficult to know whether or not the person you hire will add value to your organization; but ET has found a way to introduce aspects to his culture that has earned him the trust and respect from all of his hires. Etienne “ET” Leger, Founder and Business Owner of Paysagiste Leger Landscapes <ul><li>Join us as we discuss:</li> <li>Why hiring someone with little to no experience can be a good thing.</li> <li>Employee Referral programs.</li> <li>How to easily identify if someone is a good cultural fit</li> </ul> Tune in on <a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How to get better at hiring the right people for your company w/ Etienne “ET” Leger

Hardscape Growth: A podcast for business leaders in the trenches, is a show focused on helping hardscape professionals find success in growing their businesses.We’re talking with business leaders, designers and experts who are shaking things up in the hardscape world. Each episode will dive into real, honest conversations with the people who are making a difference.From pavers to profits and everything in between, if it can help you succeed, we’re going to cover it. Tune in and stay up to date with the latest trends, strategies, tools and techniques. We’re here to help you grow!

Bob Phillips

In business since 1999, Bob Phillips, President of Phillips Contracting, is a long-time Techo-Pro and has attended our Showcase and Summit events for the past decade. He does so because he believes in the importance of learning and experiencing new ideas. It’s why he founded the Hardscape Contractors of America Facebook Group a few years ago.  He started the group looking for advice, ideas and inspiration specific to different paver borders and edges. Over time, it has become the place where over 14,000 professionals share their experiences with each other.  In this episode we talk about some of the things he’s learned from the group, as well as some of his most valuable lessons in running his own company for over 2 decades. Specifically, we spend time talking about equipment: renting vs buying and how to make that decision.  Join us as we discuss: Why Facebook has been huge for Phillips Contracting Renting vs. buying equipment  Charging for estimates  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

In business since 1999, <a href="https://www.linkedin.com/in/bob-phillips-62677112/" rel="nofollow" target="_blank">Bob Phillips</a>, President of <a href="https://phillipsci.com" rel="nofollow" target="_blank">Phillips Contracting</a>, is a long-time Techo-Pro and has attended our Showcase and Summit events for the past decade. He does so because he believes in the importance of learning and experiencing new ideas. It’s why he founded the <a href="https://www.facebook.com/groups/619426804913080" rel="nofollow" target="_blank">Hardscape Contractors of America Facebook Group</a> a few years ago.  He started the group looking for advice, ideas and inspiration specific to different paver borders and edges. Over time, it has become the place where over 14,000 professionals share their experiences with each other.  In this episode we talk about some of the things he’s learned from the group, as well as some of his most valuable lessons in running his own company for over 2 decades. Specifically, we spend time talking about equipment: renting vs buying and how to make that decision.  <ul><li>Join us as we discuss:</li> <li>Why Facebook has been huge for Phillips Contracting</li> <li>Renting vs. buying equipment </li> <li>Charging for estimates</li> </ul> Tune in on <a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How to Connect with Your Peers to Get Stronger w/ Bob Phillips

Social media can be crucial for lead gathering—if you use it right. From time-lapse videos to before and after pictures, it all comes down to what brand you’re trying to build. I invited Sean Collinsgru and Catherine Lippincott from Premier Outdoor Living, to give their take on social media strategies, narrowing down ideal clientele, and using content to grow their reach.  In this episode, we discuss: the type of content that works best how to create it how much time they invest on content vs how much someone just getting started should invest how their strategy impacts their ability to hire  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Social media can be crucial for lead gathering—if you use it right. From time-lapse videos to before and after pictures, it all comes down to what brand you’re trying to build. I invited <a href="https://www.linkedin.com/in/sean-collinsgru-57b9b7136/" rel="nofollow" target="_blank">Sean Collinsgru</a> and <a href="https://www.linkedin.com/in/catherinelippincott/" rel="nofollow" target="_blank">Catherine Lippincott</a> from <a href="https://www.premieroutdoorlivingllc.com/" rel="nofollow" target="_blank">Premier Outdoor Living</a>, to give their take on social media strategies, narrowing down ideal clientele, and using content to grow their reach.  In this episode, we discuss: <ul><li>the type of content that works best</li> <li>how to create it</li> <li>how much time they invest on content vs how much someone just getting started should invest</li> <li>how their strategy impacts their ability to hire</li> </ul> Tune in on <a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How To Leverage Content That Serves Your Brand

When it comes to landscaping, you can’t understate the importance of planning. From dumpster availability to material orders, being prepared pays ten-fold. To give their take on planning, working from a van, and staying organized as a small business, I invited Sean Collinsgru and Catherine Lippincott from Premier Outdoor Living, to sketch out their process for success. In this episode, we discuss: What led to the decision to create a fully administrative role and hire an industry outsider Benefits of an outsider on the team Their customer intake and design initiation processes The importance of stopping the action to plan, to communicate, and to start growing the business intentionally   Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

When it comes to landscaping, you can’t understate the importance of planning. From dumpster availability to material orders, being prepared pays ten-fold. To give their take on planning, working from a van, and staying organized as a small business, I invited <a href="https://www.linkedin.com/in/sean-collinsgru-57b9b7136/" rel="nofollow" target="_blank">Sean Collinsgru</a> and <a href="https://www.linkedin.com/in/catherinelippincott/" rel="nofollow" target="_blank">Catherine Lippincott</a> from <a href="https://www.premieroutdoorlivingllc.com/" rel="nofollow" target="_blank">Premier Outdoor Living</a>, to sketch out their process for success. In this episode, we discuss: <ul><li>What led to the decision to create a fully administrative role and hire an industry outsider</li> <li>Benefits of an outsider on the team</li> <li>Their customer intake and design initiation processes</li> <li>The importance of stopping the action to plan, to communicate, and to start growing the business intentionally </li> </ul> Tune in on <a href="https://www.hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://www.hardscaper.com/?utm_source=spotify&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

How Premier Outdoor Living plans out their projects

A picture is worth a thousand words… That’s nice — but wouldn’t you prefer if it was a thousand leads? Well, it can be… if you step up your social media game. To help you do that, I invited social media maven Vanessa Angell, Owner at Social Media by Vanessa, to lay out a winning path to social success for hardscapers. In this episode, we discuss: The importance of images on social in this industry How social media fits into — and ultimately shapes — the buyer's journey The importance of engagement (and more than 3 words)  Tune in on Apple Podcasts, Spotify, or wherever you listen to podcasts.

A picture is worth a thousand words… That’s nice — but wouldn’t you prefer if it was a thousand leads? Well, it can be… if you step up your social media game. To help you do that, I invited social media maven <a href="https://www.linkedin.com/in/vanessaangell/?originalSubdomain=ca" rel="nofollow" target="_blank">Vanessa Angell</a>, Owner at <a href="https://www.linkedin.com/company/social-media-by-vanessa/" rel="nofollow" target="_blank">Social Media by Vanessa</a>, to lay out a winning path to social success for hardscapers. In this episode, we discuss: <ul><li>The importance of images on social in this industry</li> <li>How social media fits into — and ultimately shapes — the buyer's journey</li> <li>The importance of engagement (and more than 3 words)</li> </ul> Tune in on<a href="https://hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank"> Apple</a> Podcasts, <a href="https://hardscaper.com/?utm_source=apple_podcast&amp;utm_medium=podcast&amp;utm_campaign=hardscaper&amp;utm_content=link" rel="nofollow" target="_blank">Spotify</a>, or wherever you listen to podcasts.

Social Media Strategy for Hardscapers w/ Vanessa Angell

How often do you speak with your team throughout the course of a project? Sure, at the beginning of the day, everyone is on the same page… But if you’re not checking in, gradually the plans can start to drift apart. Today, I’m joined again by the team behind the Hardscaper Showcase Case Study Project: Tony Zambito, Brandon Taunton, Peter Wesholowski, and Tyler Walsh, who discuss the challenges and lessons that came with designing and building the feature-rich project that will be the focus of the 2022 Hardscaper Showcase and Summit events. We get into why being involved in this project was so important, some of the design considerations and how they impacted the build. We discuss: The difficulties that come with new tools and working in such a small space What the team would do differently if they had to do it again The importance of organization and communication to the success of any project  And be sure to register for these upcoming events here. 

How often do you speak with your team throughout the course of a project? Sure, at the beginning of the day, everyone is on the same page… But if you’re not checking in, gradually the plans can start to drift apart. Today, I’m joined again by the team behind the Hardscaper Showcase Case Study Project: <a href="https://www.instagram.com/zamcogroup/?hl=en" rel="nofollow" target="_blank">Tony Zambito</a>, <a href="https://www.linkedin.com/in/brandon-taunton-52097210a/?originalSubdomain=ca" rel="nofollow" target="_blank">Brandon Taunton</a>, <a href="https://www.linkedin.com/in/peter-wesholowski-a564b782/?originalSubdomain=ca" rel="nofollow" target="_blank">Peter Wesholowski</a>, and <a href="https://www.instagram.com/techotyeger/?hl=en" rel="nofollow" target="_blank">Tyler Walsh</a>, who discuss the challenges and lessons that came with designing and building the feature-rich project that will be the focus of the 2022 Hardscaper Showcase and Summit events. We get into why being involved in this project was so important, some of the design considerations and how they impacted the build. We discuss: <ul><li>The difficulties that come with new tools and working in such a small space</li> <li>What the team would do differently if they had to do it again</li> <li>The importance of organization and communication to the success of any project</li> </ul> And be sure to register for these upcoming events <a href="https://events.hardscaper.com/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=hadscaperevents2022&amp;utm_term=episode_32&amp;utm_content=textlink" rel="nofollow" target="_blank">here</a>.

Hardscaper Showcase Preview Part 3

Why design a six-figure hardscape with all the bells and whistles? It allows you to show what is possible — both for your customers and the industry. And once you see it in all its glory, you can’t unsee it. Today, I’m joined again by the team behind the Hardscaper Showcase Case Study Project: Tony Zambito, Brandon Taunton, Peter Wesholowski, and Tyler Walsh, who discuss what went into designing and building the feature-rich project that will be the focus of the 2022 Hardscaper Showcase and Summit events. We get into why being involved in this project was so important, some of the design considerations and how they impacted the build. We discuss: Why upsells can benefit you and your customer The difference between a Hardscape builder and a creator of experiences The feature-rich possibilities hiding within a tight, urban space  And be sure to register for these upcoming events here. 

Why design a six-figure hardscape with all the bells and whistles? It allows you to show what is possible — both for your customers and the industry. And once you see it in all its glory, you can’t unsee it. Today, I’m joined again by the team behind the Hardscaper Showcase Case Study Project: <a href="https://www.instagram.com/zamcogroup/?hl=en" rel="nofollow" target="_blank">Tony Zambito</a>, <a href="https://www.linkedin.com/in/brandon-taunton-52097210a/?originalSubdomain=ca" rel="nofollow" target="_blank">Brandon Taunton</a>, <a href="https://www.linkedin.com/in/peter-wesholowski-a564b782/?originalSubdomain=ca" rel="nofollow" target="_blank">Peter Wesholowski</a>, and <a href="https://www.instagram.com/techotyeger/?hl=en" rel="nofollow" target="_blank">Tyler Walsh</a>, who discuss what went into designing and building the feature-rich project that will be the focus of the 2022 Hardscaper Showcase and Summit events. We get into why being involved in this project was so important, some of the design considerations and how they impacted the build. We discuss: <ul><li>Why upsells can benefit you and your customer</li> <li>The difference between a Hardscape builder and a creator of experiences</li> <li>The feature-rich possibilities hiding within a tight, urban space</li> </ul> And be sure to register for these upcoming events <a href="https://events.hardscaper.com/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=hadscaperevents2022&amp;utm_term=episode_32&amp;utm_content=textlink" rel="nofollow" target="_blank">here</a>.

Hardscaper Showcase Preview Part 2

No matter how good you are in your field, you don’t know everything. But that’s OK — it means there is always more to learn. And one of the best ways is by getting together with others and teaching each other. Today, I’m joined by the team behind the Hardscaper Showcase Case Study Project: Tony Zambito, Brandon Taunton, Peter Wesholowski, and Tyler Walsh, who are always excited to learn from others at Showcase — and certainly learned from one another taking on this challenging project. In this episode, we discuss: Why everyone can’t wait for the Hardscaper Showcase and Summit events The importance of building relationships with others in your field The design considerations that went into the project  And be sure to register for these upcoming events here.  If you want to be the first to know about educational events coming up in your area, sign up for Hardscaper News. 

No matter how good you are in your field, you don’t know everything. But that’s OK — it means there is always more to learn. And one of the best ways is by getting together with others and teaching each other. Today, I’m joined by the team behind the Hardscaper Showcase Case Study Project: <a href="https://www.instagram.com/zamcogroup/?hl=en" rel="nofollow" target="_blank">Tony Zambito</a>, <a href="https://www.linkedin.com/in/brandon-taunton-52097210a/?originalSubdomain=ca" rel="nofollow" target="_blank">Brandon Taunton</a>, <a href="https://www.linkedin.com/in/peter-wesholowski-a564b782/?originalSubdomain=ca" rel="nofollow" target="_blank">Peter Wesholowski</a>, and <a href="https://www.instagram.com/techotyeger/?hl=en" rel="nofollow" target="_blank">Tyler Walsh</a>, who are always excited to learn from others at Showcase — and certainly learned from one another taking on this challenging project. In this episode, we discuss: <ul><li>Why everyone can’t wait for the Hardscaper Showcase and Summit events</li> <li>The importance of building relationships with others in your field</li> <li>The design considerations that went into the project</li> </ul> And be sure to register for these upcoming events <a href="https://events.hardscaper.com/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=hadscaperevents2022&amp;utm_term=episode_32&amp;utm_content=textlink" rel="nofollow" target="_blank">here</a>.  If you want to be the first to know about educational events coming up in your area, sign up for <a href="https://get.techo-bloc.com/contractor/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=episode_31&amp;utm_content=contractor_landing_page_textlink" rel="nofollow" target="_blank">Hardscaper News</a>.

Hardscaper Showcase Preview Part 1

Kevin Moore

Kevin Moore is the VP and COO at Carroll Landscaping Inc. and is responsible for operations, sales and project management.  His belief is that leaders in all positions, be it owner, manager, project manager, foreman… exist to serve their teams. To facilitate their work.  Therefore, a project manager facilitates the execution of a project.  A big key to this? PROACTIVITY.  He believes this role should aim to never be putting out fires, never be reactive.  Over his 30+ year career in the industry, some basic actions have made his life easier. Relying on his well-worn clipboard, Kevin is an avid note-taker and list-maker. In this episode, we asked this project management master how he stays ahead of the current challenges with material shortages. He answered the bell with some good, actionable tips from his own business.  Things we covered:  - Daily game plan prepared the night before  - Scheduled and consistent communication with teams  - Transparency and empathy when setting expectations  - Proactive approaches to purchasing materials  - Importance of a strong network  If you want to be the first to know about educational events coming up in your area, sign up for Hardscaper News. 

Kevin Moore is the VP and COO at Carroll Landscaping Inc. and is responsible for operations, sales and project management.  His belief is that leaders in all positions, be it owner, manager, project manager, foreman… exist to serve their teams. To facilitate their work.  Therefore, a project manager facilitates the execution of a project.  A big key to this? PROACTIVITY.  He believes this role should aim to never be putting out fires, never be reactive.  Over his 30+ year career in the industry, some basic actions have made his life easier. Relying on his well-worn clipboard, Kevin is an avid note-taker and list-maker. In this episode, we asked this project management master how he stays ahead of the current challenges with material shortages. He answered the bell with some good, actionable tips from his own business.  Things we covered:  - Daily game plan prepared the night before  - Scheduled and consistent communication with teams  - Transparency and empathy when setting expectations  - Proactive approaches to purchasing materials  - Importance of a strong network  If you want to be the first to know about educational events coming up in your area, sign up for <a href="https://get.techo-bloc.com/contractor/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=episode_31&amp;utm_content=contractor_landing_page_textlink" rel="nofollow" target="_blank">Hardscaper News</a>.

Project Management: Staying Ahead of Material Shortages w/ Kevin Moore

Courtney Schild is the president of Dutch Barn Landscaping and Pools in New Lenox, IL. He acquired t he company in 2018 after founding his own landscape company a few years earlier. He joined us on the show to talk about how he’s addressed the two biggest issues plaguing the industry today: material and labor shortages.   For both, his solution has been simple. Be proactive.   We started the conversation with how he goes about stocking inventory to supply his projects. How that has helps his operations run smoothly and what implications inventory and inventory management have on his business. We looked at the steps he took to build a plan and how he executes it.   We ended the conversation talking about his approach to hiring, training and retaining people. He’s not afraid to get the best talent available, even if they don’t have industry experience, because he’s willing to invest time and resources into them. His belief: investing in them now will pay larger dividends later.  Referenced in this episode:  Investing time in training your teams with tools like Hardscaper.com 

Courtney Schild is the president of <a href="https://dutchbarnlandscaping.com/" rel="nofollow" target="_blank">Dutch Barn Landscaping and Pools</a> in New Lenox, IL. He acquired t he company in 2018 after founding his own landscape company a few years earlier. He joined us on the show to talk about how he’s addressed the two biggest issues plaguing the industry today: material and labor shortages. For both, his solution has been simple. Be proactive. We started the conversation with how he goes about stocking inventory to supply his projects. How that has helps his operations run smoothly and what implications inventory and inventory management have on his business. We looked at the steps he took to build a plan and how he executes it. We ended the conversation talking about his approach to hiring, training and retaining people. He’s not afraid to get the best talent available, even if they don’t have industry experience, because he’s willing to invest time and resources into them. His belief: investing in them now will pay larger dividends later. Referenced in this episode:  Investing time in training your teams with tools like <a href="https://hardscaper.com/?utm_source=applepodcasts&amp;utm_medium=podcast&amp;utm_campaign=episode_30&amp;utm_content=hardscaper_homepage_textlink" rel="nofollow" target="_blank">Hardscaper.com</a>

How to Fearlessly Tackle Material & Labor Shortages

Becky Fidler (@beckyfidlerfitness on Instagram) joins me on the show to talk about her journey in the hardscape industry and the role that fitness and nutrition play in the continuation of her career. Becky joined the hardscape industry in 2011 after deciding that desk jobs and low pay were not for her. She was seeking a career that would be more personally fulfilling and improve her ability to provide for her family. It’s no secret that the industry is a male-dominated one. It’s also one where, historically, brute strength and prior experience were absolute pre-requisites for the job. That’s what makes Becky’s story so special. In the beginning, she had never laid a paver and barely weighed more than some of the materials that she needed to handle. To say she wasn’t welcomed with open arms is an understatement.  Her first weeks on the job were physically and mentally demanding as she tried her best but would feel like she was letting the crew down because she wasn’t good enough. Her lowest point may have been when she couldn’t even get a wheelbarrow up the ramp into the dumper and would need to wait for someone to help out. That’s when she doubled down. Committed to succeeding in the trade and being a valuable member of the team, she began to focus on physical fitness and nutrition. While working, she earned an Associate’s Degree as a Physical Fitness Specialist and became a Certified Personal Trainer, all with the intentions of becoming a better laborer on site. Today, Becky still finds herself on the job every day and helps with hiring and training of new team members. We wrap up the interview with helpful tips for improved mobility and health through proper stretching and dietary supplements. 

Becky Fidler (@beckyfidlerfitness on Instagram) joins me on the show to talk about her journey in the hardscape industry and the role that fitness and nutrition play in the continuation of her career. Becky joined the hardscape industry in 2011 after deciding that desk jobs and low pay were not for her. She was seeking a career that would be more personally fulfilling and improve her ability to provide for her family. It’s no secret that the industry is a male-dominated one. It’s also one where, historically, brute strength and prior experience were absolute pre-requisites for the job. That’s what makes Becky’s story so special. In the beginning, she had never laid a paver and barely weighed more than some of the materials that she needed to handle. To say she wasn’t welcomed with open arms is an understatement. Her first weeks on the job were physically and mentally demanding as she tried her best but would feel like she was letting the crew down because she wasn’t good enough. Her lowest point may have been when she couldn’t even get a wheelbarrow up the ramp into the dumper and would need to wait for someone to help out. That’s when she doubled down. Committed to succeeding in the trade and being a valuable member of the team, she began to focus on physical fitness and nutrition. While working, she earned an Associate’s Degree as a Physical Fitness Specialist and became a Certified Personal Trainer, all with the intentions of becoming a better laborer on site. Today, Becky still finds herself on the job every day and helps with hiring and training of new team members. We wrap up the interview with helpful tips for improved mobility and health through proper stretching and dietary supplements.

Fit for the Job: Fitness & Nutrition in Hardscaping

Hardscape Growth: A podcast for business leaders in the trenches, is a show focused on helping hardscape professionals find success in growing their businesses. We’re talking with business leaders, designers and experts who are shaking things up in the hardscape world. Each episode will dive into real, honest conversations with the people who are making a difference. From pavers to profits and everything in between, if it can help you succeed, we’re going to cover it. Tune in and stay up to date with the latest trends, strategies, tools and techniques. We’re here to help you grow!

Hardscape Growth

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