The Ops Authority

As a small business owner, you feel pulled in a thousand directions, right? Well, there are seven reasons for this becau... Read more

Scaling a business means multiplying ourselves, our product, and creating processes that make  things run smoothly. You ... Read more

Hiring is an entire project within itself… it has to have a plan, a goal, and excellent delivery. So once you’ve found t... Read more

It’s a brand new year, and you want growth, both professionally and personally. In this episode, we’re going to identify... Read more

What is a business foundation and how do you create one? How can you have a greater sense of what’s going on in your bus... Read more

How are you measuring success and performance of your new hires? Do you go by a gut feeling, or do you have something mo... Read more

Customer Journey: what is it and how can you ensure a positive one for your customers? Why do you need to define your cu... Read more

This year was a big year for me, and perhaps it was for you too. I experienced audience, technological, messaging, and m... Read more

What’s the difference between your mission statement and vision statement? Where do values fit in? Why is it so importan... Read more

How can you measure the effectiveness of your business? And how do you create these measurements? In this episode, you’l... Read more

One of the biggest challenges of hiring and offering services in the online space is the rates for services. Today I’m s... Read more

It’s the end of the year and you’re inundated with people telling you to plan your 2020 strategy and review your mission... Read more

It’s difficult to thrive when you feel inefficient and overwhelmed. That’s where systems come in. But what does a system... Read more

Visibility is a key aspect of any business, but how can you stand out in a crowded digital space? And what will work for... Read more

Are you running out of steam as you lead your business? As an entrepreneur, do you feel stuck and frustrated? Does life ... Read more

If you’re the CEO of your business, what’s it like to be supported by a Director of Operations (DOO)? Exactly how can a ... Read more

As you lead your business, do you experience mental blocks, time challenges, or the desire to bring in more revenue? Eve... Read more

How can you find the right project management tool for your business? What should you look for? What questions do you ne... Read more

You have a passion and gifts that you want to share with others so you decided to start your own business. Your passion ... Read more

The holiday hustle is coming! How can you balance the holidays with your family while being productive in your business?... Read more