
PTB 329: Protecting your microclimate of culture
PTB 329: Protecting your microclimate of culture
While your company sets your overall culture, values, and climate, you are in full control of the climate and culture of... Read more
13 Jul 2022
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15mins

PTB 328: How to handle excuses
PTB 328: How to handle excuses
Excuses are everywhere! How do you handle them in your personal and professional life? Today we cover three areas aroun... Read more
6 Jul 2022
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22mins

PTB 327: Overcoming the shift in a new leadership role - Moving from doing to leading
PTB 327: Overcoming the shift in a new leadership role - Moving from doing to leading
The shift into a first-time leadership role can be a challenge. Today we cover tips and actionable steps to ensure you h... Read more
29 Jun 2022
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21mins

PTB 326: Rapid Fire Listener Questions
PTB 326: Rapid Fire Listener Questions
This week Mike opens up the PTB mailbox to ask Zack several of your listener questions! Have a question that you would l... Read more
22 Jun 2022
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24mins

PTB 325: Tips to avoid undermanaging
PTB 325: Tips to avoid undermanaging
Today Zack helps leaders that may have become a little (or a lot) disconnected from their team. Tips include Digging d... Read more
15 Jun 2022
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16mins

PTB 324: 2021 Book Recommendations
PTB 324: 2021 Book Recommendations
It's our 2022 book recommendation show! Hang out with Zack and Mike as they share some great books that have impacted th... Read more
8 Jun 2022
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33mins

PTB 323: Building trust with a new team
PTB 323: Building trust with a new team
Building trust is critical in order to have long-term success in your role. Today we give you some areas to think about... Read more
1 Jun 2022
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18mins

PTB 322: How to establish continual feedback
PTB 322: How to establish continual feedback
This week we talk about ways that you can introduce continual feedback into your organization, company, or team. Jo... Read more
25 May 2022
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25mins

PTB 321: Apologies show strength & care
PTB 321: Apologies show strength & care
Today we talk about the three types of service failures that occur and perhaps why an apology is needed to begin with. W... Read more
18 May 2022
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30mins

PTB 319: Be a Jedi
PTB 319: Be a Jedi
Our Be Series wraps up for the year with Be the Jedi. Today we talk about: Be mindful of the present Let go of fear and... Read more
4 May 2022
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21mins