Cover image of The Omnichallenge Podcast

The Omnichallenge Podcast

Nearly 11 years after the term "omnichannel" was coined, retailers and consumer-facing businesses of all stripes still face the omnichallenge, digitally connecting with customers wherever they are. Th... Read more

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#8: Has marketing's "Now Moment" finally arrived?

#8: Has marketing's "Now Moment" finally arrived?

Over the past 24 months, accelerated technology adoption has forced grocers, retailers, and other brand marketers to ret... Read more

12 May 2022

53mins

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#7: Transforming marketing through customer data and personalization. Are we there yet?

#7: Transforming marketing through customer data and personalization. Are we there yet?

A conversation with Matt Atkinson, former Chief Customer Officer of The Co-operative Group and former Tesco CMO Technolo... Read more

1 Apr 2022

46mins

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#6: Shopper shifts and evolving loyalty programs, what's next for retailers and brands?

#6: Shopper shifts and evolving loyalty programs, what's next for retailers and brands?

Consumer behaviors have changed over the past 20 months; that reality is impossible to ignore for anyone in the retail s... Read more

13 Jan 2022

36mins

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#5: What makes good marketing? with Sir Terry Leahy

#5: What makes good marketing? with Sir Terry Leahy

What constitutes a strong marketing strategy? And how do you leverage customer data to define that strategy in the first... Read more

23 Sep 2021

44mins

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#4: Transforming digital marketing: what's ahead for retailers?

#4: Transforming digital marketing: what's ahead for retailers?

Digital has completely transformed the business of media, music and maps – and it’s transforming retailers’ operations a... Read more

13 Aug 2021

42mins

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#3: Is Loyalty Dead?

#3: Is Loyalty Dead?

The latest episode of The Omnichallenge explores the relevancy of traditional loyalty programs — are they still effectiv... Read more

10 Jun 2021

40mins

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#2: The Analogue Years

#2: The Analogue Years

Do you remember the analog years when mobile phones were still novelties, people used VHS tapes to watch videos and CDs ... Read more

27 Apr 2021

46mins

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#1: What is the Omnichallenge?

#1: What is the Omnichallenge?

Nearly 11 years after the term "omnichannel" was coined, retailers and consumer-facing businesses of all stripes still f... Read more

31 Mar 2021

32mins

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Welcome to the Omnichallenge Podcast

Welcome to the Omnichallenge Podcast

Nearly 11 years after the term "omnichannel" was coined, retailers and consumer-facing businesses of all stripes still f... Read more

22 Mar 2021

1min

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