Karen Eley

When your clients strive to reach their goals, there are generally three pieces to the puzzle: The head, the heart, and the hands; The numbers, the motivations, and the actions; As the adviser plays the part of the planner, the coach and the implementer. In this episode number 158 of The Goals-based advice Podcast, we speak to Financial Planner turned Money Coach, Financial Educator &amp; Keynote Speaker; Karen Eley, CEO of Women Talking Finance. Karen chats about how clients have different money archetypes, from their past, that play a big part in how they feel about their money. We cover how clients filter what you say, hearing something more related to their past, beliefs, and how they focus more on the things that are happening right now. We also cover how she gets results for females, bridging the confidence gap, and financial relationship dynamics with couples. So if you are open to seeing how financial coaching could work in your business or with your clients, then this episode number 158 of the Goals-based advice Podcast is a must. Resources: To reach out to Karen Eley, please contact her via her LinkedIn profile or her website womentalkingfinance.com.au For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

When your clients strive to reach their goals, there are generally three pieces to the puzzle: The head, the heart, and the hands; The numbers, the motivations, and the actions; As the adviser plays the part of the planner, the coach and the implementer. In this episode number 158 of The Goals-based advice Podcast, we speak to Financial Planner turned Money Coach, Financial Educator &amp; Keynote Speaker; Karen Eley, CEO of Women Talking Finance. Karen chats about how clients have different money archetypes, from their past, that play a big part in how they feel about their money. We cover how clients filter what you say, hearing something more related to their past, beliefs, and how they focus more on the things that are happening right now. We also cover how she gets results for females, bridging the confidence gap, and financial relationship dynamics with couples. So if you are open to seeing how financial coaching could work in your business or with your clients, then this episode number 158 of the Goals-based advice Podcast is a must. Resources: To reach out to Karen Eley, please contact her via her <a href="https://www.linkedin.com/in/karen-eley/" rel="nofollow" target="_blank">LinkedIn profile</a> or her website <a href="http://www.womentalkingfinance.com.au" rel="nofollow" target="_blank">womentalkingfinance.com.au</a> For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Can money coaching be part of your offering, with Karen Eley

Phil Thompson

We spend a lot of time talking about Goals-based Advice, what it is, and what it is not. It is not product-based advice, it is not specialist advice, it is not transactional advice, it is not a collection of funds under management or investment-based advice. But all these things exist and can work alongside goals-based advice. In this episode number 157 of the Goals-based Advice Podcast, we speak to Phil Thompson, who has niched his business to specialise in risk insurance advice,and work alongside goals-based advisers to help them service their clients in what is now an unprofitable, and possible unsustainable piece of the advice process. Phil took his holistic advice business and realised he had to double down on creating efficient systems and processes to sustain the growth long term, and to serve the clients he enjoys servicing, young families.  It was interesting chatting about how the two areas can and should work together, to keep advice affordable to the average Australian. So if you’re interested in understanding how you may partner with other advice businesses, then Phil’s story in this episode number 157 of the Goals-based Advice Podcast will give you plenty to think about. Resources: To reach out to Phil Thompson, please contact him via his LinkedIn profile.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

We spend a lot of time talking about Goals-based Advice, what it is, and what it is not. It is not product-based advice, it is not specialist advice, it is not transactional advice, it is not a collection of funds under management or investment-based advice. But all these things exist and can work alongside goals-based advice. In this episode number 157 of the Goals-based Advice Podcast, we speak to Phil Thompson, who has niched his business to specialise in risk insurance advice,and work alongside goals-based advisers to help them service their clients in what is now an unprofitable, and possible unsustainable piece of the advice process. Phil took his holistic advice business and realised he had to double down on creating efficient systems and processes to sustain the growth long term, and to serve the clients he enjoys servicing, young families.  It was interesting chatting about how the two areas can and should work together, to keep advice affordable to the average Australian. So if you’re interested in understanding how you may partner with other advice businesses, then Phil’s story in this episode number 157 of the Goals-based Advice Podcast will give you plenty to think about. Resources: To reach out to Phil Thompson, please contact him via his <a href="https://www.linkedin.com/in/philjthommo/" rel="noopener nofollow" target="_blank">LinkedIn profile</a>.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

What goals-based advice is and is not with Phil Thompson

Noni Crawford

How can you think a little differently when it comes to bringing new clients to your business in a Goals-based advice world? How can you run workshops, where clients work on their financial goals, with the use of smart thehnology? In this episode number 156 of the Goals-based Advice Podcast, I chat with Noni Crawford from Hello Wealth in Sydney. Noni has worked in many areas of advice, for many institutions before settling her business up the way she wanted to provide advice, embracing smart technology and Goals-based advice. Noni has also build networks of referrers through her volunteer work with local professional business groups, that fuels the business she runs today.  And runs group workshops to help clients think about their financial goals before working with them. If you are thinking about how you can implement a clever goals-based advice process in your business, embracing technology, then this episode number 156 of the Goals-based advice podcast is for you. Resources: To reach out to Noni Crowford, please contact her via his LinkedIn profile. Alternatively, contact Hello Wealth on 02 8319 1903 For more conversations with the thinkers and movers in the world of financial advice, go to Goals-based advice podcast. You can also access more episodes on Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com.   Thanks for tuning in!

How can you think a little differently when it comes to bringing new clients to your business in a Goals-based advice world? How can you run workshops, where clients work on their financial goals, with the use of smart thehnology? In this episode number 156 of the Goals-based Advice Podcast, I chat with Noni Crawford from Hello Wealth in Sydney. Noni has worked in many areas of advice, for many institutions before settling her business up the way she wanted to provide advice, embracing smart technology and Goals-based advice. Noni has also build networks of referrers through her volunteer work with local professional business groups, that fuels the business she runs today.  And runs group workshops to help clients think about their financial goals before working with them. If you are thinking about how you can implement a clever goals-based advice process in your business, embracing technology, then this episode number 156 of the Goals-based advice podcast is for you. Resources: To reach out to Noni Crowford, please contact her via his <a href="https://www.linkedin.com/in/hellowealth/" rel="nofollow" target="_blank">LinkedIn profile</a>. Alternatively, contact Hello Wealth on 02 8319 1903 For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/podcasts2020" rel="nofollow" target="_blank">Goals-based advice podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank">Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com.   Thanks for tuning in!

Introducing Goals-based advice to new clients through group workshops, with Noni Crawford

David Harvie

In challenging times for the advice industry, it is important that those with influence step up to the plate and encourage Australians to seek financial advice. Financial wellbeing empowerment is a growing topic of discussion in Australia, especially in the midst of a recession. The great news is, there are companies out there spreading this message.  In this episode, we speak to David Harvie, the National Financial Wellbeing Manager at IOOF to find out what the team are working on to promote financial advice in Australia. We discuss the importance of language when addressing financial knowledge with clients, understanding client bias and tendencies, and get some fascinating insight into new industry statistics.  This episode is all about looking at how we can start a conversation around promoting good financial advice for Australians, starting with the support of large corporations like IOOF.  We even talk about one of the lesser recognised ‘taxes in Australia - the lazy tax! Resources: To reach out to Dave Harvie, please contact him via his LinkedIn profile. Alternatively, contact the team on 1800 325 171.  What You'll Learn From This Episode:  What does financial wellbeing mean? Why ‘financial literacy’ may not be the right term to use with clients Why the feeling of agency is so crucial to clients How to handle clients who ‘self prescribe’ How prevalent is financial stress in Australia?  How to discuss cashflow in a way that is easy for clients to understand  Online tools that you can use in the advice process What is the ‘lazy tax’ and why you should talk to your clients about it The importance of being clear on your value proposition  Are financial wellbeing programs valued in workplaces?  About Our Guest: David Harvie is the National Financial Wellbeing Manager at IOOF, with over 20 years of experience in the industry. David came from a country upbringing and has carried those community values throughout his career, working areas such as sales, distribution and providing advice to clients at Shadforth. David is known for his passion for making quality advice accessible to more Australians.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

In challenging times for the advice industry, it is important that those with influence step up to the plate and encourage Australians to seek financial advice. Financial wellbeing empowerment is a growing topic of discussion in Australia, especially in the midst of a recession. The great news is, there are companies out there spreading this message.  In this episode, we speak to David Harvie, the National Financial Wellbeing Manager at IOOF to find out what the team are working on to promote financial advice in Australia. We discuss the importance of language when addressing financial knowledge with clients, understanding client bias and tendencies, and get some fascinating insight into new industry statistics.  This episode is all about looking at how we can start a conversation around promoting good financial advice for Australians, starting with the support of large corporations like IOOF.  We even talk about one of the lesser recognised ‘taxes in Australia - the lazy tax! Resources: To reach out to Dave Harvie, please contact him via his <a href="https://www.linkedin.com/in/david-harvie/" rel="nofollow" target="_blank">LinkedIn profile</a>. Alternatively, contact the team on 1800 325 171.  What You'll Learn From This Episode: <ul> <li>What does financial wellbeing mean?</li> <li>Why ‘financial literacy’ may not be the right term to use with clients</li> <li>Why the feeling of agency is so crucial to clients</li> <li>How to handle clients who ‘self prescribe’</li> <li>How prevalent is financial stress in Australia? </li> <li>How to discuss cashflow in a way that is easy for clients to understand </li> <li>Online tools that you can use in the advice process</li> <li>What is the ‘lazy tax’ and why you should talk to your clients about it</li> <li>The importance of being clear on your value proposition </li> <li>Are financial wellbeing programs valued in workplaces?</li> </ul> About Our Guest: David Harvie is the National Financial Wellbeing Manager at IOOF, with over 20 years of experience in the industry. David came from a country upbringing and has carried those community values throughout his career, working areas such as sales, distribution and providing advice to clients at Shadforth. David is known for his passion for making quality advice accessible to more Australians.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Increasing Financial Wellbeing and Mindfulness, with David Harvie

Catherine Morgan

Financial coaching is a small, but growing community in Australia. From what we understand, it involves a lot of behavioural coaching, discussing cashflow, and not a whole lot of real financial advice. With a growing interest, and a move towards developing strong client relationships, how can you go about incorporating coaching into your business? In this episode, we speak to Catherine Morgan, a UK based qualified financial planner and coach to find out how she is helping advisers across the world to add coaching to their services.  We discuss ways to approach coaching, when the client needs it and what the client is looking for. Catherine also provides valuable information on where to learn more about the psychology of money, touching on financial therapy, money trauma, value systems and more. This episode is all about looking at coaching with an open mind and considering how such an offering could fit into your business. Catherine provides valuable insight from her experience and studies, and even gives you a few tips on how to dig deeper in client conversions. Resources: To reach out to Catherine Morgan, head to her website at https://themoneypanel.co.uk/  What You'll Learn From This Episode:  How to incorporate coaching into your business When to introduce coaching into the advice process What are the key indicators that a client may need coaching How to use motivational interviewing to encourage goal completion Why the difference between advice and coaching is the least important point How Catherine aims to financially empower one million women What is financial therapy and money trauma? What resources you need to understand the psychology of money How to uncover your clients true, uninfluenced values The importance of removing jargon from the advice conversation  About Our Guest: Catherine Morgan is a UK based qualified financial planner and coach, on a mission to change the financial services industry from one of complicated financial products to one that helps educate in simple language with no financial jargon. Starting in the industry at 18, Catherine was frustrated by the product centric approach prevalent in advice, and yearned to connect with clients on a deeper level. Today, Catherine is a powerhouse, on a million to financially empower over one million women worldwide through her coaching, podcast, masterminds, and training of the next wave of financial coaches.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Financial coaching is a small, but growing community in Australia. From what we understand, it involves a lot of behavioural coaching, discussing cashflow, and not a whole lot of real financial advice. With a growing interest, and a move towards developing strong client relationships, how can you go about incorporating coaching into your business? In this episode, we speak to Catherine Morgan, a UK based qualified financial planner and coach to find out how she is helping advisers across the world to add coaching to their services.  We discuss ways to approach coaching, when the client needs it and what the client is looking for. Catherine also provides valuable information on where to learn more about the psychology of money, touching on financial therapy, money trauma, value systems and more. This episode is all about looking at coaching with an open mind and considering how such an offering could fit into your business. Catherine provides valuable insight from her experience and studies, and even gives you a few tips on how to dig deeper in client conversions. Resources: To reach out to Catherine Morgan, head to her website at <a href="https://themoneypanel.co.uk/" rel="nofollow" target="_blank">https://themoneypanel.co.uk/</a>  What You'll Learn From This Episode: <ul> <li>How to incorporate coaching into your business</li> <li>When to introduce coaching into the advice process</li> <li>What are the key indicators that a client may need coaching</li> <li>How to use motivational interviewing to encourage goal completion</li> <li>Why the difference between advice and coaching is the least important point</li> <li>How Catherine aims to financially empower one million women</li> <li>What is financial therapy and money trauma?</li> <li>What resources you need to understand the psychology of money</li> <li>How to uncover your clients true, uninfluenced values</li> <li>The importance of removing jargon from the advice conversation</li> </ul> About Our Guest: Catherine Morgan is a UK based qualified financial planner and coach, on a mission to change the financial services industry from one of complicated financial products to one that helps educate in simple language with no financial jargon. Starting in the industry at 18, Catherine was frustrated by the product centric approach prevalent in advice, and yearned to connect with clients on a deeper level. Today, Catherine is a powerhouse, on a million to financially empower over one million women worldwide through her coaching, podcast, masterminds, and training of the next wave of financial coaches.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Connecting on a Deeper Level Through Financial Coaching, with Catherine Morgan

Jackie Kirkwood

Many financial advisers have been working in this industry for many years, amassing a wealth of experience and knowledge that can only be attained with time. In that same vein, many advisers have experienced great success, and have reached a level in their career where growth of a client base is no longer the priority. So how can you start to give back? In this episode, we speak to Jackie Kirkwood, a Hobart based Private Client Adviser at Shadforth, to find out how she is doing just this. We hear about Jackie’s experience working at a university in both lecturing and tutoring, we find out how she is tackling the professional year while mentoring an associate adviser, and we also gain access into the minds of potential young advisers coming into the industry.  This episode is all about thinking about how we can give back, not only to our clients but to the community at large. In this episode we also discuss the goals based advice process that Jackie follows, touching on meeting frequency, cashflow and goals tracking. We even get an insight around what went into Jackie’s 2020 Women in Finance Financial Planner of the Year award. Resources: To reach out to Jackie Kirkwood, please contact her via her LinkedIn profile or email her directly at jackie.kirkwood@sfg.com.au What You'll Learn From This Episode:  How to educate the next generation of advisers The soft skills that cant be taught in university How to introduce an associate adviser to the client meeting process How to tackle the professional year as a mentor How to incorporate digital fact finds into the meeting process How to draw goals out of clients they may not have realised were there How to track client goals on an ongoing basis When to incorporate cashflow into the advice process How to build a solid referral circle from scratch How to write an honest and reflective award submission  How to get referrals from your clients  About Our Guest: Jackie Kirkwood is a Private Client Adviser at Shadforth, based in Hobart. Starting in the finance world as a teller in the late 80s, Jackie found herself moving from South Africa to Australia, landing a career in financial planning. Jackie’s hard work was recognized this year when she won the 2020 Women in Finance Financial Planner of the Year award. Today, Jodie cares for a group of valued clients, mentors, and also balances working at a university, teaching financial planning.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com.   Thanks for tuning in!

Many financial advisers have been working in this industry for many years, amassing a wealth of experience and knowledge that can only be attained with time. In that same vein, many advisers have experienced great success, and have reached a level in their career where growth of a client base is no longer the priority. So how can you start to give back? In this episode, we speak to Jackie Kirkwood, a Hobart based Private Client Adviser at Shadforth, to find out how she is doing just this. We hear about Jackie’s experience working at a university in both lecturing and tutoring, we find out how she is tackling the professional year while mentoring an associate adviser, and we also gain access into the minds of potential young advisers coming into the industry.  This episode is all about thinking about how we can give back, not only to our clients but to the community at large. In this episode we also discuss the goals based advice process that Jackie follows, touching on meeting frequency, cashflow and goals tracking. We even get an insight around what went into Jackie’s 2020 Women in Finance Financial Planner of the Year award. Resources: To reach out to Jackie Kirkwood, please contact her via her <a href="https://www.linkedin.com/in/jackiekirkwoodcfp/" rel="nofollow" target="_blank">LinkedIn profile</a> or email her directly at jackie.kirkwood@sfg.com.au What You'll Learn From This Episode: <ul> <li>How to educate the next generation of advisers</li> <li>The soft skills that cant be taught in university</li> <li>How to introduce an associate adviser to the client meeting process</li> <li>How to tackle the professional year as a mentor</li> <li>How to incorporate digital fact finds into the meeting process</li> <li>How to draw goals out of clients they may not have realised were there</li> <li>How to track client goals on an ongoing basis</li> <li>When to incorporate cashflow into the advice process</li> <li>How to build a solid referral circle from scratch</li> <li>How to write an honest and reflective award submission </li> <li>How to get referrals from your clients</li> </ul> About Our Guest: Jackie Kirkwood is a Private Client Adviser at Shadforth, based in Hobart. Starting in the finance world as a teller in the late 80s, Jackie found herself moving from South Africa to Australia, landing a career in financial planning. Jackie’s hard work was recognized this year when she won the 2020 Women in Finance Financial Planner of the Year award. Today, Jodie cares for a group of valued clients, mentors, and also balances working at a university, teaching financial planning.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com.   Thanks for tuning in!

How to mentor and be mentored through a lifetime professional career with Jackie Kirkwood

Dean Lombardo

Applying goals based advice to your business without a framework to follow can prove difficult. Knowing where to start, and how to build your goals based advice values is incredibly important. Like many things in life, often the best way to learn is to take lessons from those who have mastered it themselves.  In this episode, we speak to Dean Lombardo, who has recently written a book on just this. Dean is a financial advice business coach who is passionate about transforming traditional advice businesses to that of a future focused goals-based advice business. We discuss his new book, Benchmarking: A Blueprint for Success, and touch on topics such as coaching, cashflow, contingency plans, and measuring the value of your advice.  This episode is all about setting in place actionable steps towards building an advice offering that directly benefits the clients, by understanding their needs on a deeper level. Dean gives us a plethora of useful information to consider when redesigning your advice model, and even provides some fascinating insights into what goes into publishing a book! Resources: To reach out to Dean Lombardo, please contact him via his LinkedIn profile. To purchase a copy of Dean’s new book, Benchmarking: A Blueprint for Success, head to  Amazon. What You'll Learn From This Episode:  How to combine coaching and advising How to encourage short term changes for long term benefit  What constitutes true piece of mind for a client? How to incorporate cashflow planning into your business How to use cashflow in a behavioural context without focusing on the minute detail How to build contingency plans with clients that are reviewed regularly  How to provide clients with an executive summary of the advice provided How to measure the value of your advice to clients  What different options are available for self-publishing? How to break down your message into chapters when writing a book How to define your message when writing a book  About Our Guest: Dean Lombardo is an author and the owner and financial planning business coach at Effortless Engagement with 20+ years of experience in the industry. Dean works with advice businesses and institutions to help realise their purpose and build meaningful connections with their clients. Starting out as a paraplanner in Melbourne, Dean has a wealth of experience managing and leading financial planning businesses. He is known for his ability to visualise the long term goals of business planning while also focussing on the small, everyday value-adds that make for a strong adviser-client relationship. For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Applying goals based advice to your business without a framework to follow can prove difficult. Knowing where to start, and how to build your goals based advice values is incredibly important. Like many things in life, often the best way to learn is to take lessons from those who have mastered it themselves.  In this episode, we speak to Dean Lombardo, who has recently written a book on just this. Dean is a financial advice business coach who is passionate about transforming traditional advice businesses to that of a future focused goals-based advice business. We discuss his new book, Benchmarking: A Blueprint for Success, and touch on topics such as coaching, cashflow, contingency plans, and measuring the value of your advice.  This episode is all about setting in place actionable steps towards building an advice offering that directly benefits the clients, by understanding their needs on a deeper level. Dean gives us a plethora of useful information to consider when redesigning your advice model, and even provides some fascinating insights into what goes into publishing a book! Resources: To reach out to Dean Lombardo, please contact him via his <a href="https://www.linkedin.com/in/dean-lombardo-02082b5b/" rel="nofollow" target="_blank">LinkedIn profile.</a> To purchase a copy of Dean’s new book, Benchmarking: A Blueprint for Success, head to <a href="https://www.amazon.com/Benchmarking-Blueprint-Success-Dean-Lombardo/dp/B08JHP9R5T" rel="nofollow" target="_blank"> Amazon</a>. What You'll Learn From This Episode: <ul> <li>How to combine coaching and advising</li> <li>How to encourage short term changes for long term benefit </li> <li>What constitutes true piece of mind for a client?</li> <li>How to incorporate cashflow planning into your business</li> <li>How to use cashflow in a behavioural context without focusing on the minute detail</li> <li>How to build contingency plans with clients that are reviewed regularly </li> <li>How to provide clients with an executive summary of the advice provided</li> <li>How to measure the value of your advice to clients </li> <li>What different options are available for self-publishing?</li> <li>How to break down your message into chapters when writing a book</li> <li>How to define your message when writing a book</li> </ul> About Our Guest: Dean Lombardo is an author and the owner and financial planning business coach at Effortless Engagement with 20+ years of experience in the industry. Dean works with advice businesses and institutions to help realise their purpose and build meaningful connections with their clients. Starting out as a paraplanner in Melbourne, Dean has a wealth of experience managing and leading financial planning businesses. He is known for his ability to visualise the long term goals of business planning while also focussing on the small, everyday value-adds that make for a strong adviser-client relationship. For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

How to design your advice model with Dean Lombardo

Adam Fraser

With financial advisers under more pressure than ever, it is not unusual to have experienced some negative changes to your mental health over the last couple of years. It is easy to feel separated from the pack, and often it can be hard to gauge how others are feeling. In this episode, we get Dr Adam Fraser back on the show to discuss a new study soon to be launched, investigating the mental health of financial advisers. The Adviser Voice Health and Wellbeing Study, conducted by Deakin University with the support of AIA, aims to get a detailed understanding of how advisers are coping in their roles, and in turn produce research that can be used to shape the future of the profession. This episode is all about how you can and should be involved in this important research, while also emphasizing the importance of processing emotions in a productive manner, being open and honest with your colleagues, and working towards maintaining and building a supportive network of financial advisers. Resources: To get involved with the Adviser Voice Health and Wellbeing Study, please contact your local AIA BDM, reach out to Fraser Jack at fraser.jack123@gmail.com, or contact Dr. Aam Fraser via https://www.dradamfraser.com/.  What You'll Learn From This Episode:  What is the Adviser Voice Health and Wellbeing Study? What levels of involvement can you partake in? How many advisers are needed for the study? What will the research be used for? How to get involved in the study  How to accept negative thoughts and process them constructively  About Our Guest: Dr Adam Fraser is a peak performance researcher who helps organisations and individuals push beyond their potential. Dr. Adam started out with a bachelor of biomedical science, then moving on to a PhD focusing on the impact of lifestyle on wellbeing and happiness. Adam now spends his time in research, presenting keynotes, and running intervention programs with professionals, focusing on issues such as professional burnout and mental health. In more recent times, Dr. Adam has been working alongside AIA conducting research into the mental health of financial advisers.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

With financial advisers under more pressure than ever, it is not unusual to have experienced some negative changes to your mental health over the last couple of years. It is easy to feel separated from the pack, and often it can be hard to gauge how others are feeling. In this episode, we get Dr Adam Fraser back on the show to discuss a new study soon to be launched, investigating the mental health of financial advisers. The Adviser Voice Health and Wellbeing Study, conducted by Deakin University with the support of AIA, aims to get a detailed understanding of how advisers are coping in their roles, and in turn produce research that can be used to shape the future of the profession. This episode is all about how you can and should be involved in this important research, while also emphasizing the importance of processing emotions in a productive manner, being open and honest with your colleagues, and working towards maintaining and building a supportive network of financial advisers. Resources: To get involved with the Adviser Voice Health and Wellbeing Study, please contact your local AIA BDM, reach out to Fraser Jack at fraser.jack123@gmail.com, or contact Dr. Aam Fraser via <a href="https://www.dradamfraser.com/" rel="nofollow" target="_blank">https://www.dradamfraser.com/</a>.  What You'll Learn From This Episode: <ul> <li>What is the Adviser Voice Health and Wellbeing Study?</li> <li>What levels of involvement can you partake in?</li> <li>How many advisers are needed for the study?</li> <li>What will the research be used for?</li> <li>How to get involved in the study </li> <li>How to accept negative thoughts and process them constructively</li> </ul> About Our Guest: Dr Adam Fraser is a peak performance researcher who helps organisations and individuals push beyond their potential. Dr. Adam started out with a bachelor of biomedical science, then moving on to a PhD focusing on the impact of lifestyle on wellbeing and happiness. Adam now spends his time in research, presenting keynotes, and running intervention programs with professionals, focusing on issues such as professional burnout and mental health. In more recent times, Dr. Adam has been working alongside AIA conducting research into the mental health of financial advisers.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

A Deep Dive into the Mental Health of Financial Advisers, with Dr Adam Fraser

Jemimah McMurray

Amongst the flurry of regulatory changes introduced by FASEA in the last couple of years, one major change has been pushed to the back of the minds of many: The professional year. With the number of registered advisers reducing rapidly, it is time we start getting serious about the pathways for new entrants, but where do we start?  In this episode, we speak to Jemimah McMurray, Student Engagement Manager at the Financial Planning Association of Australia (FPA). Jemimah walks us through exactly what a professional year entails, what is involved for the practices supporting a new entrant, and where to find all the resources required to start. Jemimah also shares some of the great ways in which advisers are engaging with the next generation of advisers, and how you can help.  This episode is all about demystifying the professional year and breaking it down into simple, easy to understand steps. Jemimah provides clarity in a time of great confusion and provides great tips and insights for financial planning businesses and new entrants alike! Resources: To reach out to Jemimah McMurray, please contact her via students@fpa.com.au What You'll Learn From This Episode:  What is the professional year? What is involved in each of the PY quarters? What duties are required of practice, licensee and new entrant? What are acceptable job titles for new entrants? How long should a professional year go for? When can you start a professional year? Where to find resources including professional year logbook templates What does the professional year application look like for practices? Gender statistics of current financial planning students How advisers can attract the next generation through storytelling What are the motivators driving new entrants into the industry?  About Our Guest: Jemimah McMurray is the Student Engagement Manager at the Financial Planning Association of Australia (FPA). Jemimah has become a subject matter expert on all things professional year, helping engaged students learn more about what a career in financial planning looks like, and how to get there in a new regulatory environment. Jemimah is passionate about supporting the next generation of advisers, and is consistently creating opportunities for industry progression through events, collaboration and innovation. For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Amongst the flurry of regulatory changes introduced by FASEA in the last couple of years, one major change has been pushed to the back of the minds of many: The professional year. With the number of registered advisers reducing rapidly, it is time we start getting serious about the pathways for new entrants, but where do we start?  In this episode, we speak to Jemimah McMurray, Student Engagement Manager at the Financial Planning Association of Australia (FPA). Jemimah walks us through exactly what a professional year entails, what is involved for the practices supporting a new entrant, and where to find all the resources required to start. Jemimah also shares some of the great ways in which advisers are engaging with the next generation of advisers, and how you can help.  This episode is all about demystifying the professional year and breaking it down into simple, easy to understand steps. Jemimah provides clarity in a time of great confusion and provides great tips and insights for financial planning businesses and new entrants alike! Resources: To reach out to Jemimah McMurray, please contact her via <a href="mailto:students@fpa.com.au">students@fpa.com.au</a> What You'll Learn From This Episode: <ul> <li>What is the professional year?</li> <li>What is involved in each of the PY quarters?</li> <li>What duties are required of practice, licensee and new entrant?</li> <li>What are acceptable job titles for new entrants?</li> <li>How long should a professional year go for?</li> <li>When can you start a professional year?</li> <li>Where to find resources including professional year logbook templates</li> <li>What does the professional year application look like for practices?</li> <li>Gender statistics of current financial planning students</li> <li>How advisers can attract the next generation through storytelling</li> <li>What are the motivators driving new entrants into the industry?</li> </ul> About Our Guest: Jemimah McMurray is the Student Engagement Manager at the Financial Planning Association of Australia (FPA). Jemimah has become a subject matter expert on all things professional year, helping engaged students learn more about what a career in financial planning looks like, and how to get there in a new regulatory environment. Jemimah is passionate about supporting the next generation of advisers, and is consistently creating opportunities for industry progression through events, collaboration and innovation. For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

The Professional Year Explained, with Jemimah McMurray

Brian Foster

Amongst all the pressures advisers face in 2020, it is not unusual for many businesses to feel their work is losing meaning, they are undervalued, or their businesses are simply losing profitability. When the news outlets promote media that further this thought, we can find ourselves in a dangerous spiral of negativity and self-doubt.  In this episode, we speak to Brian Foster, who hopes to change this mindset. Brian founded The Financial Caddie, a community that supports the development of forward-thinking financial planners so that they feel confident about the difference they make, are inspired and energised by their work and are able to build a sustainable business. The Financial Caddie brings together planners who share the goal of wanting to master the art of coaching conversations. This episode is all about looking past the traditional challenges of advice and instead, looking for areas of innovation and improvement, becoming inspired to reach out to your community and create change. We tapped into Brian’s mind and even picked up some great resources to connect better with your clients! Resources: To reach out to Brian Foster, please contact him via his  LinkedIn profile, email (brian@financialcaddie.com) or via his website. To complete the future financial planner scorecard, click here.  What You'll Learn From This Episode:  How to master coaching conversations How to begin to articulate value to clients How to transition existing clients into a new service offering Managing relationships when selling or buying a book of clients What is involved in the ‘future financial planner scorecard’ Why many advisers are having the wrong conversations with clients Why the public needs to be educated on the role of an adviser The 4 stages of the evolution of financial planning How to tailor your conversations to the client  About Our Guest: Brian Foster is the creator of the Financial Caddie, a community designed to support the development of forward-thinking financial planners in their careers. Based in South Africa, Brain actually started his expansive career as an adviser in the UK in 1988. Brian believes that the public perception of advice can be changed with the right financial planners, the right mindset, and the right skills and the commitment to do what needs to be done. For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Amongst all the pressures advisers face in 2020, it is not unusual for many businesses to feel their work is losing meaning, they are undervalued, or their businesses are simply losing profitability. When the news outlets promote media that further this thought, we can find ourselves in a dangerous spiral of negativity and self-doubt.  In this episode, we speak to Brian Foster, who hopes to change this mindset. Brian founded The Financial Caddie, a community that supports the development of forward-thinking financial planners so that they feel confident about the difference they make, are inspired and energised by their work and are able to build a sustainable business. The Financial Caddie brings together planners who share the goal of wanting to master the art of coaching conversations. This episode is all about looking past the traditional challenges of advice and instead, looking for areas of innovation and improvement, becoming inspired to reach out to your community and create change. We tapped into Brian’s mind and even picked up some great resources to connect better with your clients! Resources: To reach out to Brian Foster, please contact him via his <a href="https://www.linkedin.com/in/brianfosterfinancialplanner/" rel="nofollow" target="_blank"> LinkedIn profile</a>, email (brian@financialcaddie.com) or via his <a href="https://the-financial-caddie.mn.co/" rel="nofollow" target="_blank">website</a>. To complete the future financial planner scorecard, click <a href="https://app.assessmentgenerator.com/assessment/7375" rel="nofollow" target="_blank">here</a>.  What You'll Learn From This Episode: <ul> <li>How to master coaching conversations</li> <li>How to begin to articulate value to clients</li> <li>How to transition existing clients into a new service offering</li> <li>Managing relationships when selling or buying a book of clients</li> <li>What is involved in the ‘future financial planner scorecard’</li> <li>Why many advisers are having the wrong conversations with clients</li> <li>Why the public needs to be educated on the role of an adviser</li> <li>The 4 stages of the evolution of financial planning</li> <li>How to tailor your conversations to the client</li> </ul> About Our Guest: Brian Foster is the creator of the Financial Caddie, a community designed to support the development of forward-thinking financial planners in their careers. Based in South Africa, Brain actually started his expansive career as an adviser in the UK in 1988. Brian believes that the public perception of advice can be changed with the right financial planners, the right mindset, and the right skills and the commitment to do what needs to be done. For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com. Thanks for tuning in!

Transforming the Public Perception of Advice, with Brian Foster

Economic wellbeing for a wellbeing economy.The Goals Based Advice Podcast brings you conversations with pioneers of the new world of Financial Advice.In each episode, I interview the most forward thinking people from inside and around the Financial Advice industry about how they perceive the future and are bringing it into the present. These industry thought leaders are putting goals at the centre of their client relationships and teams, building great businesses and making a huge difference to people’s lives along the way. Throughout this series, we’ll explore how they are doing this and give practical steps for you to do the same in your business.

Economic wellbeing for a wellbeing economy. The Goals Based Advice Podcast brings you conversations with pioneers of the new world of Financial Advice. In each episode, I interview the most forward thinking people from inside and around the Financial Advice industry about how they perceive the future and are bringing it into the present. These industry thought leaders are putting goals at the centre of their client relationships and teams, building great businesses and making a huge difference to people’s lives along the way. Throughout this series, we’ll explore how they are doing this and give practical steps for you to do the same in your business.

Goals Based Advice Podcast

Jason Andriessen

Ben Marshan

The Statement of Advice or SOA is a document that outlines recommendations of a financial planner or adviser to a client. Consumers need to understand the processes involved in their finances to make informed decisions. Thus, financial service providers should aim to make this part of the advice process more efficient. In today's episode, we talk about the future of SOA’s with CoreData Group's CEO Jason Andriessen and Financial Planning Association of Australia's Head of Policy and Standards Ben Marshan.  Together we discuss the digitalisation of the Statement of Advice (SOA) and the mindset shifts needed to understand the concept. We cover all aspects of this process and how it will evolve in 2020 and beyond. If you want to keep up with all these changes coming, then this episode is definitely for you. Tune in to this episode now! About Our Guests: Jason Andriessen is the Managing Director of CoreData Group. His experience in the finance industry spans over 20 years, including advising, marketing, and product management. Through CoreData, a market research and data analytics consulting company, he helps clients turn evidence-based insights into strategies for business growth. Ben Marshan is the Head of Policy and Standards of the Financial Planning Association of Australia. The association, in collaboration with all key stakeholders, strives to advance the financial planning industry to the benefit of Australians. Ben is passionate about turning the complex into something simple and efficient. What is the Future of the Statement of Advice? The Interactive Future of the SOA  It focuses on how to help members create advice processes that are more efficient, more engaging, and cheaper. For FPA’s report last year, Ben wanted a solution for his frustration regarding the dated practice of using hundreds of pages of SOA to give to clients. Ben's challenge is to deliver advice better and engage consumers through technology without using paper.  Putting It Together  The pushback they've been receiving from members is concerned with licensing around producing advice digitally. The regulator says it's alright to use pictures, audio, video, and infographics to produce advice digitally. They gathered lawyers, compliance experts, members, fin-tech experts, representatives of consumers, and researchers that concluded nothing is stopping the digital production of advice.  The Purpose of the SOA  The purpose of the SOA is for financial service providers to communicate important information so that consumers or clients can make informed decisions. It should be focused on the problem the client is seeking to solve.  Mindset Shifts  There are two camps in the focus group: Some who read the SOA and some who wouldn't read it. The information asymmetry when it comes to advice has never been felt more acutely than it is right now. Through the SOA, financial advisors should be able to empower clients. However, can you do that if your clients are not involved in the advice process? The value a client sees is in conversations with their planner, the relationship, and the outcome—not in the SOA document. Financial planners taught consumers to expect the advice to be a document.  Going Digital  We're not respecting the clients when we assume they don't want digital. You can get feedback loops and see all the proof points of understanding in the digital world.  Industry Standard Practice Compliance  The status quo bias: where I am right now is safer than where I'm going to be. It requires a full organisational decision to innovate and do things differently. The code of ethics allows us to challenge assumptions from the compliance team.  Different Communication Ways  A small percentage of the population enjoys engaging with paper-based documents. Visual cues (images, infographics, videos) tend to be the number one learning predicate. It becomes a barrier to implementation and the right access if your clients don't understand the information.  Consumer Testing  They tested it with eight typical Australians who had advice in the past, and they loved the digital SOA because it was less daunting and less overwhelming. What the consumers loved the most about it is the ability to comment and highlight particular sentences.  Check out the Interactive Guide to the Future of the SOA on the FPA of Australia's website. Listen to more conversations with pioneers of the new world of financial advice on the  Goals Based Advice Podcast. You can also listen to the podcast on  Apple Podcasts and Spotify. Follow our Facebook page for updates.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

The Statement of Advice or SOA is a document that outlines recommendations of a financial planner or adviser to a client. Consumers need to understand the processes involved in their finances to make informed decisions. Thus, financial service providers should aim to make this part of the advice process more efficient. In today's episode, we talk about the future of SOA’s with CoreData Group's CEO Jason Andriessen and Financial Planning Association of Australia's Head of Policy and Standards Ben Marshan.  Together we discuss the digitalisation of the Statement of Advice (SOA) and the mindset shifts needed to understand the concept. We cover all aspects of this process and how it will evolve in 2020 and beyond. If you want to keep up with all these changes coming, then this episode is definitely for you. Tune in to this episode now! About Our Guests: Jason Andriessen is the Managing Director of CoreData Group. His experience in the finance industry spans over 20 years, including advising, marketing, and product management. Through CoreData, a market research and data analytics consulting company, he helps clients turn evidence-based insights into strategies for business growth. Ben Marshan is the Head of Policy and Standards of the Financial Planning Association of Australia. The association, in collaboration with all key stakeholders, strives to advance the financial planning industry to the benefit of Australians. Ben is passionate about turning the complex into something simple and efficient. What is the Future of the Statement of Advice? The Interactive Future of the SOA <ul> <li>It focuses on how to help members create advice processes that are more efficient, more engaging, and cheaper.</li> <li>For FPA’s report last year, Ben wanted a solution for his frustration regarding the dated practice of using hundreds of pages of SOA to give to clients.</li> <li>Ben's challenge is to deliver advice better and engage consumers through technology without using paper.</li> </ul> Putting It Together <ul> <li>The pushback they've been receiving from members is concerned with licensing around producing advice digitally.</li> <li>The regulator says it's alright to use pictures, audio, video, and infographics to produce advice digitally.</li> <li>They gathered lawyers, compliance experts, members, fin-tech experts, representatives of consumers, and researchers that concluded nothing is stopping the digital production of advice.</li> </ul> The Purpose of the SOA <ul> <li>The purpose of the SOA is for financial service providers to communicate important information so that consumers or clients can make informed decisions.</li> <li>It should be focused on the problem the client is seeking to solve.</li> </ul> Mindset Shifts <ul> <li>There are two camps in the focus group: Some who read the SOA and some who wouldn't read it.</li> <li>The information asymmetry when it comes to advice has never been felt more acutely than it is right now.</li> <li>Through the SOA, financial advisors should be able to empower clients. However, can you do that if your clients are not involved in the advice process?</li> <li>The value a client sees is in conversations with their planner, the relationship, and the outcome—not in the SOA document.</li> <li>Financial planners taught consumers to expect the advice to be a document.</li> </ul> Going Digital <ul> <li>We're not respecting the clients when we assume they don't want digital.</li> <li>You can get feedback loops and see all the proof points of understanding in the digital world.</li> </ul> Industry Standard Practice Compliance <ul> <li>The status quo bias: where I am right now is safer than where I'm going to be.</li> <li>It requires a full organisational decision to innovate and do things differently.</li> <li>The code of ethics allows us to challenge assumptions from the compliance team.</li> </ul> Different Communication Ways <ul> <li>A small percentage of the population enjoys engaging with paper-based documents.</li> <li>Visual cues (images, infographics, videos) tend to be the number one learning predicate.</li> <li>It becomes a barrier to implementation and the right access if your clients don't understand the information.</li> </ul> Consumer Testing <ul> <li>They tested it with eight typical Australians who had advice in the past, and they loved the digital SOA because it was less daunting and less overwhelming.</li> <li>What the consumers loved the most about it is the ability to comment and highlight particular sentences.</li> </ul> Check out the <a href="https://fpa.com.au/the-future-of-the-soa/" rel="nofollow" target="_blank">Interactive Guide to the Future of the SOA</a> on the FPA of Australia's website. Listen to more conversations with pioneers of the new world of financial advice on the <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals Based Advice Podcast</a>. You can also listen to the podcast on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. Follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a> for updates.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

Discover the Future of SOA's with Jason Andriessen & Ben Marshan

Glenn Malkiewicz

Planning a goals based retirement well is essential to ensure that, after your clients work hard for most of their lives, they are able to achieve their post retirement goals. The role of a retirement coach is to provide clients with the most effective approach in retirement planning. In today’s episode, Glenn Malkiewicz of Endorphin Wealth Management joins us to talk about a different approach to planning a fulfilling and prosperous retirement. We’ll discuss Glenn’s four cornerstone frameworks that he works through with each of his clients. By the end of this episode, you’ll learn how you can also apply the framework in your coaching so you can make the best goals based retirement plan. Make sure to subscribe and tune in to this episode to get the golden nuggets on effective retirement planning. About Our Guest: Glenn Malkiewicz is a senior &amp; trusted financial adviser and a retirement coach at Endorphin Wealth. Glenn prides himself on establishing financial plans that help his clients retire successfully by achieving their goals as well as living fulfilling, energising and satisfying lives.  How to Do Goals Based Retirement Planning Glenn’s Journey In The Industry  Glenn has been advising for ten years and he has been in the industry for 13 years.  He has a Bachelor’s degree in business with a financial planning specialisation. As a client services officer, he learned the administration side of financial planning. He then learned about the strategic side of financial planning when he took on a paraplanning role. The client exposure and the client meetings with adviser colleagues honed him to become a financial adviser.  Reaching Ideal Clients  To turn his career into something that he enjoys doing, he thought he has to know which clients he likes working with the most. He made a decision to focus on retiree clients who he can provide the most value to.  Being A Retirement Coach  Focus on the lifestyle aspects of retirement first before getting into financial or economic issues. A lot of people live a very well-funded but empty existence in retirement. The Australian version of retirement: A life of consumption in retirement is all you need. ‘However, it’s a life of contribution that satisfies retirees’, Glenn says. It’s all about finding the right balance between work and leisure in retirement.  Four Cornerstones To A Successful Retirement  Retire to something, not from something. Explore the meaning of work in retirement. Solve the couple’s conundrum. The need to get a greater return on life, not just on investments.  Four Categories Of What Individuals Hope To Experience In Retirement  Leisure Connecting Renewing Engagement  Three Important Categories Of Life For Retirees  Well-being Progress Freedom  Return On Life Index   Financial question: Do I feel well-compensated (financially or non-financially) for the value that I bring? Lifestyle question: Do I get great satisfaction and meaning from the work that I do? Return on the residence, leisure, health, relationships, purpose, financials  Life Transitions Retirees Need To Plan For Financially  Getting married Starting a family Travelling Buying a house Paying down debt Work and career change Health Retirement  Tips For Planners  Move from the heart to the head. Understand the client’s motivations, physically and philosophically, as to why he/she is seeking advice. Discuss possible strategies. Provide a defined finish line that’s aligned to their unique circumstances.  Resources   Your Clients For Life by Mitch Anthony  Texas Tech Life Centered Financial Planning Online Course  You can reach Glenn via his  LinkedIn profile or by sending him an email at glenn@endorphinwealth.com.au. Visit Endorphin Wealth Management’s website to know more about their services. Listen to more conversations with pioneers of the new world of Financial Advice at  Goals-Based Advice Podcast. You can also listen on  Apple Podcasts and Spotify.  Follow our Facebook page for updates.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for listening!

Planning a goals based retirement well is essential to ensure that, after your clients work hard for most of their lives, they are able to achieve their post retirement goals. The role of a retirement coach is to provide clients with the most effective approach in retirement planning. In today’s episode, Glenn Malkiewicz of Endorphin Wealth Management joins us to talk about a different approach to planning a fulfilling and prosperous retirement. We’ll discuss Glenn’s four cornerstone frameworks that he works through with each of his clients. By the end of this episode, you’ll learn how you can also apply the framework in your coaching so you can make the best goals based retirement plan. Make sure to subscribe and tune in to this episode to get the golden nuggets on effective retirement planning. About Our Guest: Glenn Malkiewicz is a senior &amp; trusted financial adviser and a retirement coach at Endorphin Wealth. Glenn prides himself on establishing financial plans that help his clients retire successfully by achieving their goals as well as living fulfilling, energising and satisfying lives.  How to Do Goals Based Retirement Planning Glenn’s Journey In The Industry <ul> <li>Glenn has been advising for ten years and he has been in the industry for 13 years. </li> <li>He has a Bachelor’s degree in business with a financial planning specialisation.</li> <li>As a client services officer, he learned the administration side of financial planning.</li> <li>He then learned about the strategic side of financial planning when he took on a paraplanning role.</li> <li>The client exposure and the client meetings with adviser colleagues honed him to become a financial adviser.</li> </ul> Reaching Ideal Clients <ul> <li>To turn his career into something that he enjoys doing, he thought he has to know which clients he likes working with the most.</li> <li>He made a decision to focus on retiree clients who he can provide the most value to.</li> </ul> Being A Retirement Coach <ul> <li>Focus on the lifestyle aspects of retirement first before getting into financial or economic issues.</li> <li>A lot of people live a very well-funded but empty existence in retirement.</li> <li>The Australian version of retirement: A life of consumption in retirement is all you need. ‘However, it’s a life of contribution that satisfies retirees’, Glenn says.</li> <li>It’s all about finding the right balance between work and leisure in retirement.</li> </ul> Four Cornerstones To A Successful Retirement <ul> <li>Retire to something, not from something.</li> <li>Explore the meaning of work in retirement.</li> <li>Solve the couple’s conundrum.</li> <li>The need to get a greater return on life, not just on investments.</li> </ul> Four Categories Of What Individuals Hope To Experience In Retirement <ul> <li>Leisure</li> <li>Connecting</li> <li>Renewing</li> <li>Engagement</li> </ul> Three Important Categories Of Life For Retirees <ul> <li>Well-being</li> <li>Progress</li> <li>Freedom</li> </ul> Return On Life Index  <ul> <li>Financial question: Do I feel well-compensated (financially or non-financially) for the value that I bring?</li> <li>Lifestyle question: Do I get great satisfaction and meaning from the work that I do?</li> <li>Return on the residence, leisure, health, relationships, purpose, financials</li> </ul> Life Transitions Retirees Need To Plan For Financially <ul> <li>Getting married</li> <li>Starting a family</li> <li>Travelling</li> <li>Buying a house</li> <li>Paying down debt</li> <li>Work and career change</li> <li>Health</li> <li>Retirement</li> </ul> Tips For Planners <ul> <li>Move from the heart to the head.</li> <li>Understand the client’s motivations, physically and philosophically, as to why he/she is seeking advice.</li> <li>Discuss possible strategies.</li> <li>Provide a defined finish line that’s aligned to their unique circumstances.</li> </ul> Resources <ul> <li><a href="https://www.amazon.com/Your-Clients-Life-Definitive-Successful/dp/0793149541" rel="nofollow" target="_blank"> Your Clients For Life</a> by Mitch Anthony</li> <li><a href="https://www.depts.ttu.edu/hs/pfp/LifeCenteredFinancialPlanning.php" rel="nofollow" target="_blank"> Texas Tech Life Centered Financial Planning Online Course</a></li> </ul> You can reach Glenn via his <a href="https://www.linkedin.com/in/glennmalkiewicz/?originalSubdomain=au" rel="nofollow" target="_blank"> LinkedIn profile</a> or by sending him an email at glenn@endorphinwealth.com.au. Visit Endorphin Wealth Management’s <a href="https://endorphinwealth.com.au/" rel="nofollow" target="_blank">website</a> to know more about their services. Listen to more conversations with pioneers of the new world of Financial Advice at <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also listen on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>.  Follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a> for updates.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for listening!

How to do Goals Based Retirement Planning with Glenn Malkiewicz

As the industry moves from a sales and distribution market to a more client-centric environment, goals based advice is increasingly central to the values of advice businesses across Australia. It is one thing to follow the philosophy, but putting the values into practice through a specialised client offering can come with challenges. Especially when it comes to the issue of portfolio management and asset allocation.  In this episode, we speak to Jacqui from Advice Intelligence and Matthew and Jerome from Dynamic Asset Consulting. We discuss the portfolio management system you can use to demonstrate your dynamic investment approach to clients, how to integrate advice into the goals-based advice process, and how to 4ensure you meet your client’s measure of success. This episode is all about questioning the traditional investment methodologies and looking towards a more dynamic, hands on approach to investing in line with client’s goals. With over 50+ years of cumulative experience in one room, you are sure to find some valuable insights into everything goals-based investing. Resources: To get in contact with Jacqui and the Advice Intelligence team, head to  https://www.adviceintelligence.com/contact. To get in contact with Matthew and Jerome from Dynamic Asset, head to https://www.dynamicasset.com.au/contact-us-adviser. What You'll Learn From This Episode:  How clients measure success Why the ‘set and forget’ investment approach is prone to failure How we can do better than ‘time in the market’ How to align different portfolios to different goals Why linking revenue to FUM is on the way out How to demonstrate your value during a downturn How to use technology in the goals based advice process How to build a forward-looking approach to investments How to turn the goals based philosophy into a practical methodology Why the portfolio theories of the 20th century are no longer enough  About Our Guest: Matthew Walker is a goals-based Financial Planner and CEO at Dynamic Asset Consulting. Having worked as a specialist financial planner since 1991, Matthew has extensive experience operating as a financial adviser using Goals Based Advice and Investing solutions. Jerome Lander is a Goals-Based Portfolio Manager at Dynamic Asset Consulting. With a consistently strong track record of achievement in multi-asset outcomes orientated portfolio management and investment consulting, Jerome is highly experienced in portfolio construction and asset allocation. Jacqui Henderson is the CEO of goals-based advice technology platform, Advice Intelligence. Jacqui is passionate about goals based advice, human behavioural science and artificial intelligence. Jacqui has 10+ years’ experience in private wealth, with previous experience in telco and technology industries. For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

As the industry moves from a sales and distribution market to a more client-centric environment, goals based advice is increasingly central to the values of advice businesses across Australia. It is one thing to follow the philosophy, but putting the values into practice through a specialised client offering can come with challenges. Especially when it comes to the issue of portfolio management and asset allocation.  In this episode, we speak to Jacqui from Advice Intelligence and Matthew and Jerome from Dynamic Asset Consulting. We discuss the portfolio management system you can use to demonstrate your dynamic investment approach to clients, how to integrate advice into the goals-based advice process, and how to 4ensure you meet your client’s measure of success. This episode is all about questioning the traditional investment methodologies and looking towards a more dynamic, hands on approach to investing in line with client’s goals. With over 50+ years of cumulative experience in one room, you are sure to find some valuable insights into everything goals-based investing. Resources: To get in contact with Jacqui and the Advice Intelligence team, head to  <a href="https://www.adviceintelligence.com/contact" rel="nofollow" target="_blank">https://www.adviceintelligence.com/contact</a>. To get in contact with Matthew and Jerome from Dynamic Asset, head to <a href="https://www.dynamicasset.com.au/contact-us-adviser" rel="nofollow" target="_blank">https://www.dynamicasset.com.au/contact-us-adviser</a>. What You'll Learn From This Episode: <ul> <li>How clients measure success</li> <li>Why the ‘set and forget’ investment approach is prone to failure</li> <li>How we can do better than ‘time in the market’</li> <li>How to align different portfolios to different goals</li> <li>Why linking revenue to FUM is on the way out</li> <li>How to demonstrate your value during a downturn</li> <li>How to use technology in the goals based advice process</li> <li>How to build a forward-looking approach to investments</li> <li>How to turn the goals based philosophy into a practical methodology</li> <li>Why the portfolio theories of the 20th century are no longer enough</li> </ul> About Our Guest: Matthew Walker is a goals-based Financial Planner and CEO at Dynamic Asset Consulting. Having worked as a specialist financial planner since 1991, Matthew has extensive experience operating as a financial adviser using Goals Based Advice and Investing solutions. Jerome Lander is a Goals-Based Portfolio Manager at Dynamic Asset Consulting. With a consistently strong track record of achievement in multi-asset outcomes orientated portfolio management and investment consulting, Jerome is highly experienced in portfolio construction and asset allocation. Jacqui Henderson is the CEO of goals-based advice technology platform, Advice Intelligence. Jacqui is passionate about goals based advice, human behavioural science and artificial intelligence. Jacqui has 10+ years’ experience in private wealth, with previous experience in telco and technology industries. For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

How do we connect investment portfolios to Goals-based financial advice?

Alisdair Barr

Strict education requirements, an industry-wide test and a reducing number of financial advisers to some, may look like a recipe for disaster. To others, this is seen as an opportunity. Each year, hundreds of students across the country are graduating with relevant financial planning degrees, and open minds. They are all looking to be inspired. In this episode, we speak to Alisdair Barr, the founder of Striver, which you may have known previously as Grad Mentor. After years of working in the financial planning industry, Alisdair saw a prime opportunity to create a link between financial planning graduates and the businesses that wanted to hire them. Through speed networking events, and a brand-spanking new online platform of candidates, Striver has helped countless candidates and businesses connect and build rewarding careers. This episode provides great insight into what new financial planning graduates are looking for in a workplace, how the professional year is affecting industry numbers, and how you can use the new education requirements to attract and retain the best new financial planning talent.  Resources: To learn more about Striver, please visit the Striver website or contact Alisdair via his Linkedn Profile. What You'll Learn From This Episode:  What is Striver and how can you get involved How to attract and retain young talent Why you should hire candidates who are different to you How to articulate your value to young job candidates Why the professional year is adding credibility to the industry Why you should hire based on personality first, qualifications second Why you should be clear on your business needs when hiring Why a diverse workforce is so powerful How to access a database of pre-assessed job candidates How students and return-to-work financial professionals can directly access employers  About Our Guest: Alisdair Barr is the founder of Striver, a HR-Tech platform designed to help financial planning firms attract and recruit financial planning students and graduates for their businesses. With over 15 years of experience in the industry, Alisdair knows exactly what it is firms look for in candidates, and works to connect hundreds of emerging financial planning professionals with growing businesses across Australia each year.   For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

Strict education requirements, an industry-wide test and a reducing number of financial advisers to some, may look like a recipe for disaster. To others, this is seen as an opportunity. Each year, hundreds of students across the country are graduating with relevant financial planning degrees, and open minds. They are all looking to be inspired. In this episode, we speak to Alisdair Barr, the founder of Striver, which you may have known previously as Grad Mentor. After years of working in the financial planning industry, Alisdair saw a prime opportunity to create a link between financial planning graduates and the businesses that wanted to hire them. Through speed networking events, and a brand-spanking new online platform of candidates, Striver has helped countless candidates and businesses connect and build rewarding careers. This episode provides great insight into what new financial planning graduates are looking for in a workplace, how the professional year is affecting industry numbers, and how you can use the new education requirements to attract and retain the best new financial planning talent.  Resources: To learn more about Striver, please visit the <a href="https://www.striver.careers/" rel="nofollow" target="_blank">Striver website</a> or contact Alisdair via his <a href="https://www.linkedin.com/in/alisdairbarr/" rel="nofollow" target="_blank">Linkedn Profile</a>. What You'll Learn From This Episode: <ul> <li>What is Striver and how can you get involved</li> <li>How to attract and retain young talent</li> <li>Why you should hire candidates who are different to you</li> <li>How to articulate your value to young job candidates</li> <li>Why the professional year is adding credibility to the industry</li> <li>Why you should hire based on personality first, qualifications second</li> <li>Why you should be clear on your business needs when hiring</li> <li>Why a diverse workforce is so powerful</li> <li>How to access a database of pre-assessed job candidates</li> <li>How students and return-to-work financial professionals can directly access employers</li> </ul> About Our Guest: Alisdair Barr is the founder of Striver, a HR-Tech platform designed to help financial planning firms attract and recruit financial planning students and graduates for their businesses. With over 15 years of experience in the industry, Alisdair knows exactly what it is firms look for in candidates, and works to connect hundreds of emerging financial planning professionals with growing businesses across Australia each year.   For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

How to Find the Next Generation of Financial Advisers, with Alisdair Barr

Angus Woods

In this episode, we speak to Angus Woods, founder of Adviser Ratings, to talk about the most interesting outcomes of the extensive and insightful report. We go into detail on what today's average adviser looks like, including age and income, what the average financial planning client looks like, how many advisers are entering vs exiting the industry, and what the adviser of the future should be doing. If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com

In this episode, we speak to Angus Woods, founder of Adviser Ratings, to talk about the most interesting outcomes of the extensive and insightful report. We go into detail on what today's average adviser looks like, including age and income, what the average financial planning client looks like, how many advisers are entering vs exiting the industry, and what the adviser of the future should be doing. If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com

What does the Financial Advice Landscape look like with Angus Woods

We’ve all heard the phrase ‘it’s not about the destination, it's the journey’. What you might not know is that this claim has some real scientific backing! Often we spend so much time focusing on the end goal, that once we finally get there, we realise that true fulfilment lies in the pursuit. We see it all the time in our businesses with retirees, who spend years waiting for retirement, only to realise the challenge of getting there was the most important part. In this episode, we speak to Dr Adam Fraser, who has spent his career studying this very phenomenon. A peak performance researcher, Dr Fraser spends his time researching the psychology of success, using that research to help businesses transform their mindsets and create a growth-centric team environment. We discuss the importance of constant reflection, being present in your work day, how to mentally ‘reset’ in challenging situations, and why the ‘happiness movement’ may be doing us more harm than good. This episode is all about learning to ‘love the struggle’ that comes with pursuing goals, while developing our minds and the minds of our teams. Dr Adam encourages us to be more courageous, introspective and always be pushing ourselves to evolve both personally and within our business.  Resources: To reach out to Dr Adam Fraser, please head to his website. What You'll Learn From This Episode:  How to transition through different responsibilities in your day with a clear mind How to calm your mind by being present in the moment How to mentally ‘reset’ after a challenging situation Why the pursuit of a goal is more fulfilling than achieving the goal How striving for a goal allows us to be courageous and evolve How to set goals with your team and identify milestones Why regularly reflecting on progress makes us more resilient How to build a more resilient and and cohesive team How the ‘happiness movement’ could actually be holding us back Why we should learn to ‘love the struggle’  About Our Guest: Dr Adam Fraser is a peak performance researcher who helps organisations and individuals push beyond their potential. Adam started out with a bachelor of biomedical science, then moving on to a PhD focusing on the impact of lifestyle on wellbeing and happiness. Adam now spends his time in research, presenting keynotes, and running intervention programs with professionals, focusing on issues such as professional burnout and mental health. Adam has presented at many financial planning conferences and provides great insight into how advice businesses can improve culture and performance.  For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

We’ve all heard the phrase ‘it’s not about the destination, it's the journey’. What you might not know is that this claim has some real scientific backing! Often we spend so much time focusing on the end goal, that once we finally get there, we realise that true fulfilment lies in the pursuit. We see it all the time in our businesses with retirees, who spend years waiting for retirement, only to realise the challenge of getting there was the most important part. In this episode, we speak to Dr Adam Fraser, who has spent his career studying this very phenomenon. A peak performance researcher, Dr Fraser spends his time researching the psychology of success, using that research to help businesses transform their mindsets and create a growth-centric team environment. We discuss the importance of constant reflection, being present in your work day, how to mentally ‘reset’ in challenging situations, and why the ‘happiness movement’ may be doing us more harm than good. This episode is all about learning to ‘love the struggle’ that comes with pursuing goals, while developing our minds and the minds of our teams. Dr Adam encourages us to be more courageous, introspective and always be pushing ourselves to evolve both personally and within our business.  Resources: To reach out to Dr Adam Fraser, please head to his <a href="https://www.dradamfraser.com/" rel="nofollow" target="_blank">website</a>. What You'll Learn From This Episode: <ul> <li>How to transition through different responsibilities in your day with a clear mind</li> <li>How to calm your mind by being present in the moment</li> <li>How to mentally ‘reset’ after a challenging situation</li> <li>Why the pursuit of a goal is more fulfilling than achieving the goal</li> <li>How striving for a goal allows us to be courageous and evolve</li> <li>How to set goals with your team and identify milestones</li> <li>Why regularly reflecting on progress makes us more resilient</li> <li>How to build a more resilient and and cohesive team</li> <li>How the ‘happiness movement’ could actually be holding us back</li> <li>Why we should learn to ‘love the struggle’</li> </ul> About Our Guest: Dr Adam Fraser is a peak performance researcher who helps organisations and individuals push beyond their potential. Adam started out with a bachelor of biomedical science, then moving on to a PhD focusing on the impact of lifestyle on wellbeing and happiness. Adam now spends his time in research, presenting keynotes, and running intervention programs with professionals, focusing on issues such as professional burnout and mental health. Adam has presented at many financial planning conferences and provides great insight into how advice businesses can improve culture and performance.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com   Thanks for tuning in!

Why the pursuit of a goal means so much with Dr Adam Fraser

Steve Salvia

Financial advisers tend to focus a lot on getting compliance and their back-office operation right while neglecting the one thing that will make their business grow; Attracting new clients! The concept of magnetism is very relevant for financial advisers as attracting the right clients is key while also repelling tyre-kickers.  In this episode, we speak to Steve Salvia, a business growth coach based in Perth to talk about the 6 pillars to create a profitable and successful advice practice.  We discuss how to significantly improve a practice’s business model, client attraction, conversion rate, advice delivery, quality of referrals and marketing. Steve also provides valuable information on how to ‘get hired’ by your prospective clients and then develop mutual commitment with them. This episode is all about overcoming limiting beliefs and position yourselves as financial advisers with confidence, trust and likeability and grow your practice around specific well-designed frameworks. We tap into Steve’s ‘emotional piggy bank’ and did pick up a few gold coins!  Resources: To reach out to Steve Salvia, please contact him via his LinkedIn profile. What You'll Learn From This Episode:   The 6 pillars of a successful practice   How to Differentiate between conversion &amp; attraction   How to structure your client conversation   When building the right process; ‘If it’s worth repeating, it’s worth templating’   How to find your ideal niche   How to create a corporate profile tool   Why overcoming limiting beliefs, is so important   Why it's essential to have a mutual commitment between the client and adviser   How to talk about fees with confidence with your clients   Teaching your clients how to refer effectively   How to get ‘endorsed’ not just referred by your referral partner   About Our Guest: Steve Salvia is the owner and business growth coach at Blackwing Profit Consulting with 23 years of experience in the industry. He had a very unconventional entry into financial advising, being a qualified plumber, but has grown from strength to strength to establish an award-winning accounting and financial planning practice in Perth. Steve is known for his ability to take complex business strategies and turn them into easily understood models ready for application.  For more conversations with the thinkers and movers in the world of financial advice, go to Goals-Based Advice Podcast. You can also access more episodes on Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for tuning in

Financial advisers tend to focus a lot on getting compliance and their back-office operation right while neglecting the one thing that will make their business grow; Attracting new clients! The concept of magnetism is very relevant for financial advisers as attracting the right clients is key while also repelling tyre-kickers.  In this episode, we speak to Steve Salvia, a business growth coach based in Perth to talk about the 6 pillars to create a profitable and successful advice practice.  We discuss how to significantly improve a practice’s business model, client attraction, conversion rate, advice delivery, quality of referrals and marketing. Steve also provides valuable information on how to ‘get hired’ by your prospective clients and then develop mutual commitment with them. This episode is all about overcoming limiting beliefs and position yourselves as financial advisers with confidence, trust and likeability and grow your practice around specific well-designed frameworks. We tap into Steve’s ‘emotional piggy bank’ and did pick up a few gold coins!  Resources: To reach out to Steve Salvia, please contact him via his <a href="https://www.linkedin.com/in/stevesalvia/" rel="noopener nofollow" target="_blank">LinkedIn profile</a>. What You'll Learn From This Episode: <ul> <li> The 6 pillars of a successful practice </li> <li> How to Differentiate between conversion &amp; attraction </li> <li> How to structure your client conversation </li> <li> When building the right process; ‘If it’s worth repeating, it’s worth templating’ </li> <li> How to find your ideal niche </li> <li> How to create a corporate profile tool </li> <li> Why overcoming limiting beliefs, is so important </li> <li> Why it's essential to have a mutual commitment between the client and adviser </li> <li> How to talk about fees with confidence with your clients </li> <li> Teaching your clients how to refer effectively </li> <li> How to get ‘endorsed’ not just referred by your referral partner </li> </ul> About Our Guest: Steve Salvia is the owner and business growth coach at Blackwing Profit Consulting with 23 years of experience in the industry. He had a very unconventional entry into financial advising, being a qualified plumber, but has grown from strength to strength to establish an award-winning accounting and financial planning practice in Perth. Steve is known for his ability to take complex business strategies and turn them into easily understood models ready for application.  For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="noopener nofollow" target="_blank">Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="noopener nofollow" target="_blank">Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="noopener nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="noopener nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for tuning in

How to profit by systemising the process and humanising the exceptions, with Steve Salvia

Justine Hendry

Clients often have complex problems that demand solutions. Unfortunately, many financial advisers fail to understand the needs of their customers. Typically, they dish out generic solutions that don't account for the complexities of the scenario at hand. To survive in this increasingly competitive industry, financial professionals will have to step up their game. In this episode, we brought Justine Hendry, an adviser with Quill Group  Gold Coast, to talk about goals-based advice for people catering to specific niches. We discuss the importance of a multi-disciplinary approach to problem-solving. She also gives information on cultivating professional relationships as well as goal setting for women professionals.  If you want to help your clients in untangling financial complexity, then this episode is for you. Listen to this episode now to know how to foster better working relationships with your clients. Resources: To reach out to Justine Hendry and try out her personally tailored services, reach out to her through her  LinkedIn profile. What You'll Learn From This Episode:  How Justine’s early experiences in finance led her to transition across many business fields How to sell insurance while minimizing your stress Bundling insurance with other financial products Leveraging experiences as a working mother into the ability to understand different perspectives Balancing your interests The importance of mediators in managing relationships Attracting "unapproachable" clients Why it's essential to understand the perspectives of your clients Empowering your clients through trust Why future trends dictate that developing your mindsets is as important as having technical skills And so much more!  About Our Guest: Justine Hendry is an advisor based in Gold Coast who specializes in niche markets. With her fellow planners, she wrote plans for one of Australia's first paraplanning businesses. Nowadays, she helps her clients navigate complex legal, structural, and financial situations for the benefit of all stakeholders. For more conversations with the thinkers and movers in the world of financial advice, go to  Goals-Based Advice Podcast. You can also access more episodes on  Apple Podcasts and Spotify. For updates, follow our Facebook page.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

Clients often have complex problems that demand solutions. Unfortunately, many financial advisers fail to understand the needs of their customers. Typically, they dish out generic solutions that don't account for the complexities of the scenario at hand. To survive in this increasingly competitive industry, financial professionals will have to step up their game. In this episode, we brought Justine Hendry, an adviser with Quill Group  Gold Coast, to talk about goals-based advice for people catering to specific niches. We discuss the importance of a multi-disciplinary approach to problem-solving. She also gives information on cultivating professional relationships as well as goal setting for women professionals.  If you want to help your clients in untangling financial complexity, then this episode is for you. Listen to this episode now to know how to foster better working relationships with your clients. Resources: To reach out to Justine Hendry and try out her personally tailored services, reach out to her through her <a href="https://www.linkedin.com/in/justine-hendry-cfp%C2%AE/" rel="nofollow" target="_blank"> LinkedIn profile</a>. What You'll Learn From This Episode: <ul> <li>How Justine’s early experiences in finance led her to transition across many business fields</li> <li>How to sell insurance while minimizing your stress</li> <li>Bundling insurance with other financial products</li> <li>Leveraging experiences as a working mother into the ability to understand different perspectives</li> <li>Balancing your interests</li> <li>The importance of mediators in managing relationships</li> <li>Attracting "unapproachable" clients</li> <li>Why it's essential to understand the perspectives of your clients</li> <li>Empowering your clients through trust</li> <li>Why future trends dictate that developing your mindsets is as important as having technical skills</li> <li>And so much more!</li> </ul> About Our Guest: Justine Hendry is an advisor based in Gold Coast who specializes in niche markets. With her fellow planners, she wrote plans for one of Australia's first paraplanning businesses. Nowadays, she helps her clients navigate complex legal, structural, and financial situations for the benefit of all stakeholders. For more conversations with the thinkers and movers in the world of financial advice, go to <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also access more episodes on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. For updates, follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a>.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

How to Deliver Simple Solutions to Complex Problems with Justine Hendry

Devan King

Getting to know your customers is of utmost importance in financial planning. It goes beyond offering policies with reasonable premiums. It is essential to be cutting edge with your competitors and, at the same time, addressing the real needs and desires of your clients.  In today’s episode, we talk about life planning and how it is different from the traditional way of offering financial plans. We are joined by Devan King, who gives his valuable insights on life planning and its advantages.  If you want to know more about financial planning and position your offer such that clients will significantly benefit from it, tune in to this podcast!  About Our Guest Devan King is a senior financial planner for Sentinel Wealth. He has been a financial adviser for over ten years. Also a cash flow strategist and financial coach, he helps people define their life vision, understand their beliefs and motivations and facilitate a better relationship with money.  How To Do Goals-Based Life Planning  A Life Planner’s Role   Financial advisers should be offering more value than what clients typically receive.  They should know their clients well, and it should go beyond offering an insurance policy.  Financial planning should always start with your client’s goals.  Life planning should be incorporated to get deeper into what customers want.   What Is Life Planning  Life planning is connecting the dots between your financial means and the life that you want to live.  Instead of planning things in your life, it’s more about designing your life, and then working out how you can achieve that with your current financial situation.  The Process of Life Planning   First, start with a visioning meeting. Take people to a detailed exercise of determining their money beliefs. Their money beliefs significantly affect their actions, their financial means and how they plan things. After you have identified their money beliefs and biases, use the ones that are potentially helpful and address the ones that are limiting or sabotaging. Second, ensure that a deep motivator anchors their goals. Identify the things that motivate your clients, things which they need to achieve to feel fulfilled and happy. Third, write a life vision. Write a life vision for your clients based on the data that you have gathered from your initial sessions.   Scenario Planning  It targets clients who work long hours and earn a lot but do not feel fulfilled in their life. In this process, Daven’s team creates different scenarios and lets the clients choose what is ideal for them. After this, they base their financial planning on that scenario.   Conducting a Visioning Meeting   It lasts for 2 hours.  Most of the clients already have goals.  The purpose of the vision is to link their goals to the vision.  It is a collaboration between Daven’s team and the client to determine the specific goals and milestones they need.  The process is personalized.  It is essential to record the meeting (sound file) in order not to miss certain things.   Conducting Strategic Pathways  It is generally an hour and a half.  It is followed by a plan presentation, which also lasts for an hour and a half.  Typically, there are three to five meetings for complicated clients. The process is personalized.  Having Fee Conversation   They conduct a feasibility meeting. They do it before the visioning meeting.  During the canvas conversation, they write down all the problems that their clients need to solve and discuss how they can potentially help them in solving their problems.  Afterwards, they get the buy-in of the fees and discuss everything.  Importance of a Feasibility Meeting  It is critical that you feel you can work with your client well.  You must be able to add value to them. If Daven’s team feels that the client is not a good fit, they most likely won’t work with the potential client. In that case, they will advise and refer them to planners who are better suited to that person’s profile.   Determining the Appropriate Fee   They have a pricing tool and employ a fee-based commission.  They do not have a flat fee. Instead, they have a calculator that helps them compute based on the person’s portfolio and profile.   Finding New Clients   Since they have a good reputation, they have a secure flow of clients contacting them. Also, existing members bring in a new client.  They also get many referrals.   Giving Financial Advice  For customers, financial planning is personal.  It would be best if you had a good rapport with the person you are dealing with  The qualification and reputation of your financial adviser should be stellar.   Tips for Advisers This 2020  Have fee-based advice.  Focus on value. It is difficult to charge a fee if you cannot prove the value that you can offer.   To know more about life planning, check out Sentinel Wealth’s website. You may also connect with Devan on  LinkedIn. Listen to more conversations with pioneers of the new world of financial advice at  Goals-Based Advice Podcast. You can also listen to the show on  Apple Podcasts and Spotify. Follow our Facebook page for updates.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

Getting to know your customers is of utmost importance in financial planning. It goes beyond offering policies with reasonable premiums. It is essential to be cutting edge with your competitors and, at the same time, addressing the real needs and desires of your clients.  In today’s episode, we talk about life planning and how it is different from the traditional way of offering financial plans. We are joined by Devan King, who gives his valuable insights on life planning and its advantages.  If you want to know more about financial planning and position your offer such that clients will significantly benefit from it, tune in to this podcast!  About Our Guest Devan King is a senior financial planner for Sentinel Wealth. He has been a financial adviser for over ten years. Also a cash flow strategist and financial coach, he helps people define their life vision, understand their beliefs and motivations and facilitate a better relationship with money.  How To Do Goals-Based Life Planning  A Life Planner’s Role  <ul> <li>Financial advisers should be offering more value than what clients typically receive. </li> <li>They should know their clients well, and it should go beyond offering an insurance policy. </li> <li>Financial planning should always start with your client’s goals. </li> <li>Life planning should be incorporated to get deeper into what customers want. </li> </ul> What Is Life Planning <ul> <li>Life planning is connecting the dots between your financial means and the life that you want to live. </li> <li>Instead of planning things in your life, it’s more about designing your life, and then working out how you can achieve that with your current financial situation.</li> </ul> The Process of Life Planning  <ul> <li>First, start with a visioning meeting. Take people to a detailed exercise of determining their money beliefs. Their money beliefs significantly affect their actions, their financial means and how they plan things. After you have identified their money beliefs and biases, use the ones that are potentially helpful and address the ones that are limiting or sabotaging.</li> <li>Second, ensure that a deep motivator anchors their goals. Identify the things that motivate your clients, things which they need to achieve to feel fulfilled and happy.</li> <li>Third, write a life vision. Write a life vision for your clients based on the data that you have gathered from your initial sessions. </li> </ul> Scenario Planning <ul> <li>It targets clients who work long hours and earn a lot but do not feel fulfilled in their life.</li> <li>In this process, Daven’s team creates different scenarios and lets the clients choose what is ideal for them.</li> <li>After this, they base their financial planning on that scenario. </li> </ul> Conducting a Visioning Meeting  <ul> <li>It lasts for 2 hours. </li> <li>Most of the clients already have goals. </li> <li>The purpose of the vision is to link their goals to the vision. </li> <li>It is a collaboration between Daven’s team and the client to determine the specific goals and milestones they need. </li> <li>The process is personalized. </li> <li>It is essential to record the meeting (sound file) in order not to miss certain things. </li> </ul> Conducting Strategic Pathways <ul> <li>It is generally an hour and a half. </li> <li>It is followed by a plan presentation, which also lasts for an hour and a half. </li> <li>Typically, there are three to five meetings for complicated clients.</li> <li>The process is personalized.</li> </ul> Having Fee Conversation  <ul> <li>They conduct a feasibility meeting.</li> <li>They do it before the visioning meeting. </li> <li>During the canvas conversation, they write down all the problems that their clients need to solve and discuss how they can potentially help them in solving their problems. </li> <li>Afterwards, they get the buy-in of the fees and discuss everything.</li> </ul> Importance of a Feasibility Meeting <ul> <li>It is critical that you feel you can work with your client well. </li> <li>You must be able to add value to them. If Daven’s team feels that the client is not a good fit, they most likely won’t work with the potential client. In that case, they will advise and refer them to planners who are better suited to that person’s profile. </li> </ul> Determining the Appropriate Fee  <ul> <li>They have a pricing tool and employ a fee-based commission. </li> <li>They do not have a flat fee. Instead, they have a calculator that helps them compute based on the person’s portfolio and profile. </li> </ul> Finding New Clients  <ul> <li>Since they have a good reputation, they have a secure flow of clients contacting them.</li> <li>Also, existing members bring in a new client. </li> <li>They also get many referrals. </li> </ul> Giving Financial Advice <ul> <li>For customers, financial planning is personal. </li> <li>It would be best if you had a good rapport with the person you are dealing with </li> <li>The qualification and reputation of your financial adviser should be stellar. </li> </ul> Tips for Advisers This 2020 <ul> <li>Have fee-based advice. </li> <li>Focus on value. It is difficult to charge a fee if you cannot prove the value that you can offer. </li> </ul> To know more about life planning, check out Sentinel Wealth’s <a href="https://sentinelwealth.com.au/devanking/" rel="nofollow" target="_blank">website</a>. You may also connect with Devan on <a href="https://www.linkedin.com/in/financial-coaching-cash-flow-specialist/" rel="nofollow" target="_blank"> LinkedIn</a>. Listen to more conversations with pioneers of the new world of financial advice at <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also listen to the show on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. Follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a> for updates.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

The Essentials of Life Planning with Devan King

Jay Fergusson

As financial planners and advisers, we face stress and challenges in the industry every day. So what can we do as a community to step up and encourage each other? In today's episode, we're joined by Jay Fergusson, a Brisbane-based financial adviser who has decided to put her values front and centre of her work environment. She shares her past experiences and how these drive her to help her clients. We will also discuss the LinkedIn community that she's recently started and the hashtag challenge that she has come up with. Check out the highlights of this episode, and without further ado, sit back and tune in to the show! About Our Guest: Jay Fergusson is a financial adviser at Wealth Connexion in Kangaroo Point, Brisbane. It is a predominantly pre-retiree and retiree-based advice firm. For over 11 years, she has provided service to a diverse range of Australians by assisting them in navigating the complexities of finance. Spreading Positivity in the Advising Community Falling Into Advising  Jay started as a retention consultant during the global financial crisis. Being an adviser, for her, all started with the feeling of powerlessness as a retention consultant to advise people who fall victim to bad investment advice. Being an adviser enabled her to help people achieve their goals directly.  Helping Clients Achieve Their Goals  First, discover their goals and what they want to achieve. The role of an adviser is to make complicated financial matters simple for clients. The client's fear and worry about opportunities play a big part in achieving their goals.  Moving Forward to a New Position  When you've been an adviser for a while, you come to understand what you do and do not want from the role. Make a decision based on your values. If your values are not aligned with your practice, you're not going to stay there. Make a list of your values and goals. For Jay, she went and found the right position rather than waiting for it to come to her. It would be best if you found somewhere where you feel you can stay and not somewhere you think is going to be audited the next day.  LinkedIn as a Platform  When you read different newsletters or news on LinkedIn, there are a lot of negative commentaries between planners and advisers. Seeing the brighter side of things amidst the negativity will enable advisers to view the opportunities at the moment. As a community, we need to come together and help support each other. Before you respond to a post, be mindful and try to put yourself in their shoes.  #52WeeksOfGreatFinancialAdviceChallenge  Jay created a LinkedIn group called Financial Advisers Australia and created the hashtag to encourage people to share positive messages and experiences. All you need to do is post a piece of good news or a story about how you have positively affected a client's life. It can be through a blurb, a video, graphic design—in whatever medium you'd like. The story can also be about a friend or colleague of yours.  What Makes A Good Adviser  Someone with whom you can talk and feel comfortable. Because at the end of the day, an advice relationship is something that you would like to have long-term.  Advice and Future Plans  Make sure that you have everything organised. Listen to your instincts.  Check out the Financial Advisers Australia LinkedIn group. You may also connect with Jay on LinkedIn. Listen to more conversations with pioneers of the new world of Financial Advice at  Goals-Based Advice Podcast. You can also listen to the show on  Apple Podcasts and Spotify. Follow our Facebook page for updates.  If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

As financial planners and advisers, we face stress and challenges in the industry every day. So what can we do as a community to step up and encourage each other? In today's episode, we're joined by Jay Fergusson, a Brisbane-based financial adviser who has decided to put her values front and centre of her work environment. She shares her past experiences and how these drive her to help her clients. We will also discuss the LinkedIn community that she's recently started and the hashtag challenge that she has come up with. Check out the highlights of this episode, and without further ado, sit back and tune in to the show! About Our Guest: Jay Fergusson is a financial adviser at <a href="https://wealthconnexion.com.au/" rel="nofollow" target="_blank">Wealth Connexion</a> in Kangaroo Point, Brisbane. It is a predominantly pre-retiree and retiree-based advice firm. For over 11 years, she has provided service to a diverse range of Australians by assisting them in navigating the complexities of finance. Spreading Positivity in the Advising Community Falling Into Advising <ul> <li>Jay started as a retention consultant during the global financial crisis.</li> <li>Being an adviser, for her, all started with the feeling of powerlessness as a retention consultant to advise people who fall victim to bad investment advice.</li> <li>Being an adviser enabled her to help people achieve their goals directly.</li> </ul> Helping Clients Achieve Their Goals <ul> <li>First, discover their goals and what they want to achieve.</li> <li>The role of an adviser is to make complicated financial matters simple for clients.</li> <li>The client's fear and worry about opportunities play a big part in achieving their goals.</li> </ul> Moving Forward to a New Position <ul> <li>When you've been an adviser for a while, you come to understand what you do and do not want from the role.</li> <li>Make a decision based on your values.</li> <li>If your values are not aligned with your practice, you're not going to stay there.</li> <li>Make a list of your values and goals. For Jay, she went and found the right position rather than waiting for it to come to her.</li> <li>It would be best if you found somewhere where you feel you can stay and not somewhere you think is going to be audited the next day.</li> </ul> LinkedIn as a Platform <ul> <li>When you read different newsletters or news on LinkedIn, there are a lot of negative commentaries between planners and advisers.</li> <li>Seeing the brighter side of things amidst the negativity will enable advisers to view the opportunities at the moment.</li> <li>As a community, we need to come together and help support each other.</li> <li>Before you respond to a post, be mindful and try to put yourself in their shoes.</li> </ul> #52WeeksOfGreatFinancialAdviceChallenge <ul> <li>Jay created a LinkedIn group called Financial Advisers Australia and created the hashtag to encourage people to share positive messages and experiences.</li> <li>All you need to do is post a piece of good news or a story about how you have positively affected a client's life.</li> <li>It can be through a blurb, a video, graphic design—in whatever medium you'd like.</li> <li>The story can also be about a friend or colleague of yours.</li> </ul> What Makes A Good Adviser <ul> <li>Someone with whom you can talk and feel comfortable. Because at the end of the day, an advice relationship is something that you would like to have long-term.</li> </ul> Advice and Future Plans <ul> <li>Make sure that you have everything organised.</li> <li>Listen to your instincts.</li> </ul> Check out the <a href="https://www.linkedin.com/groups/13798698/" rel="nofollow" target="_blank">Financial Advisers Australia LinkedIn group</a>. You may also connect with Jay on <a href="https://au.linkedin.com/in/jay-fergusson" rel="nofollow" target="_blank">LinkedIn</a>. Listen to more conversations with pioneers of the new world of Financial Advice at <a href="https://www.adviceintelligence.com/gbapodcast" rel="nofollow" target="_blank"> Goals-Based Advice Podcast</a>. You can also listen to the show on <a href="https://podcasts.apple.com/au/podcast/the-goals-based-advice-podcast/id1436931275" rel="nofollow" target="_blank"> Apple Podcasts</a> and <a href="https://open.spotify.com/show/0InGUboYuJZCumBnw4pMr2" rel="nofollow" target="_blank">Spotify</a>. Follow our <a href="https://www.facebook.com/goalsbasedadvice/" rel="nofollow" target="_blank">Facebook page</a> for updates.  If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com Thanks for tuning in!

How to match your job with your values with Jay Fergusson

Luna Jaffe

In this episode, we chat with US Adviser Luna Jaffe.  Luna is not your normal financial planner, she combines her background in art and physiotherapy to uncover her client's emotional side of money. You can hear our conversation with Luna (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Connect with Luna: linkedin.com/in/lunariafinancial If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com

In this episode, we chat with US Adviser Luna Jaffe. Luna is not your normal financial planner, she combines her background in art and physiotherapy to uncover her client's emotional side of money. You can hear our conversation with Luna (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Connect with Luna: <a href="https://www.linkedin.com/in/lunariafinancial" rel="nofollow" target="_blank">linkedin.com/in/lunariafinancial</a> If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com

Finding your client's deep relationship with money, with Luna Jaffe

Duncan McPherson

In this episode, we chat with Duncan McPhearson and discuss the need for both ongoing relationship advice and transactional advice, for different clients at different stages in their lives. We also chat about how the FASEA Code of conduct affects their business, and ideas around "General Advice" and "Behavioural Finance" You can hear our conversation with Duncan and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at jacqui@adviceintelligence.com

In this episode, we chat with Duncan McPhearson and discuss the need for both ongoing relationship advice and transactional advice, for different clients at different stages in their lives. We also chat about how the FASEA Code of conduct affects their business, and ideas around "General Advice" and "Behavioural Finance" You can hear our conversation with Duncan and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. If you have more questions, don't forget to reach out to me on <a href="https://www.linkedin.com/in/adviceintelligence/" rel="nofollow" target="_blank">LinkedIn</a> and to send an email at jacqui@adviceintelligence.com

How they provide scaled Intrafund advice to super members with Duncan McPherson

Jacqui Henderson

In our 100th episode of the goals-based advice podcast, we chat to Jacqui Henderson, founder &amp; CEO of advice intelligence. She provides us with an extensive analysis on goals-based advice by going through each chapter of her GBA whitepaper. Jacqui gives us a theoretical and practical application of goals-based advice demonstrating how advice intelligence can shift advisers to a new world. You can hear our conversation with Jacqui (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc

In our 100th episode of the goals-based advice podcast, we chat to Jacqui Henderson, founder &amp; CEO of advice intelligence. She provides us with an extensive analysis on goals-based advice by going through each chapter of her GBA whitepaper. Jacqui gives us a theoretical and practical application of goals-based advice demonstrating how advice intelligence can shift advisers to a new world. You can hear our conversation with Jacqui (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fbit.ly%2FGBAPodApple%3Ffbclid%3DIwAR01iR_U54vlGjo1xScEK_D_oTEQ7qfr3nwSoH7ChXi6Y-aTIpEtWJpX6gI&amp;h=AT0uf5B6uCJn77ag87qR6EO67Ao0im4BdzHi5BaO-Cox5hmE_-vpGYnpBL1xNBg-m4ptrHL31Y0R2mN7rv8DexZmdVNFR0quYfgXlnkjyD4gynPIHR6_h4M1wml3MtRD1Krx" rel="nofollow noopener" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Flnkd.in%2Fenn9kAP%3Ffbclid%3DIwAR2VnqpHZfpLl2NCEsFATxZeAJ3kY2SOqbnR6YhJ0Yfbd_Fz0I4XyScIHjk&amp;h=AT3eAlzdKxAY1UwlmkwozDjQVpH8j5KKIO4nqPOoGWKd_-F6J8-4TMx5C4lN6iopBJjWCBUVi8j5FR46qY8W9MT7qMdMVaNLjVis7GNrN2SQ-wvQF3Xz9oqLsCtqBkQafUox" rel="nofollow noopener" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Flnkd.in%2FeHKv-xc%3Ffbclid%3DIwAR1MIArI9cv2xpdxAX89lYfSfV7Dvul3ZbJuvHIBSKZO6wdOYF4d6HsgqDs&amp;h=AT3MIw5Hl39ccF5jvJaKGXFWLLr0cRC-8MWf5V5sf2dd1nsNsMaevSETg-JkBT7Z1xd3HQA3m8wfbDAXLJ2S8asNLDr1BPdRlPTOcE-_Luqvue6OFhdVqVA9Txb8ennhT3bS" rel="nofollow noopener" target="_blank">https://lnkd.in/eHKv-xc</a>

A deep dive into Goals-Based Advice with Jacqui Henderson

Mitch Anthony

What does the abbreviation GUM and DUM stand for? And how will it shape the new world of advice? I highly recommend you tune into this episode, where we chat with US-based Mitch Anthony. Mitch is recognised around the globe for his pioneering work in life-centred planning and we were lucky enough to catch up with him whilst on tour. Mitch explains why money-centred advice is self-limiting and guides you on how to develop a dialogue path that creates deeper connections and long-lasting client relationships.

What does the abbreviation GUM and DUM stand for? And how will it shape the new world of advice? I highly recommend you tune into this episode, where we chat with US-based Mitch Anthony. Mitch is recognised around the globe for his pioneering work in life-centred planning and we were lucky enough to catch up with him whilst on tour. Mitch explains why money-centred advice is self-limiting and guides you on how to develop a dialogue path that creates deeper connections and long-lasting client relationships.

GBA on tour at the FPA Congress 2019 with Mitch Anthony

Jess Gallagher

Recently profiled as one of the ‘200 Women Who Will Change The Way You See The World’. Jessica was just 17 when she was diagnosed with a rare, degenerative and incurable eye disease. Despite this, she has since become the first Australian dual summer and winter Paralympic medallist.   In this must-listen episode, Jess shares her unique life experiences and challenges our thinking to see your world from a new perspective.   You can hear our conversation with Jess (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released.   Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc

Recently profiled as one of the ‘200 Women Who Will Change The Way You See The World’. Jessica was just 17 when she was diagnosed with a rare, degenerative and incurable eye disease. Despite this, she has since become the first Australian dual summer and winter Paralympic medallist.   In this must-listen episode, Jess shares her unique life experiences and challenges our thinking to see your world from a new perspective. You can hear our conversation with Jess (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="http://bit.ly/GBAPodApple" rel="nofollow" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://lnkd.in/enn9kAP" rel="nofollow" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://lnkd.in/eHKv-xc" rel="nofollow" target="_blank">https://lnkd.in/eHKv-xc</a>

GBA on tour at the FPA Congress 2019 with Jess Gallagher

Kim Payne

In this episode, we chat with business coach, Kim Payne from 9 Rok Consulting about understanding advisers’ value, advice relationships and highlighting the problems advisers are solving.   You can hear our conversation with Kim (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc   You can connect with Kim Payne : linkedin.com/in/kimpayne9rok

In this episode, we chat with business coach, Kim Payne from 9 Rok Consulting about understanding advisers’ value, advice relationships and highlighting the problems advisers are solving. You can hear our conversation with Kim (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="http://bit.ly/GBAPodApple" rel="nofollow" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://lnkd.in/enn9kAP" rel="nofollow" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://lnkd.in/eHKv-xc" rel="nofollow" target="_blank">https://lnkd.in/eHKv-xc</a> You can connect with Kim Payne : <a href="https://www.linkedin.com/in/kimpayne9rok" rel="nofollow" target="_blank">linkedin.com/in/kimpayne9rok</a>

 How to understand your value, with Kim Payne

Andrew Fisher

In this episode we chat with the Head of Asset Allocation at SunSuper, Andrew Fisher.  We cover topics like:  The use of "Alternative Assets" as used by many funds Investing n global markets v Australian markets How to invest managers classify growth or defensive assets    You can hear our conversation with Andrew (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc   You can connect with Andrew Fisher : linkedin.com/in/andrew-fisher-6164a918

In this episode we chat with the Head of Asset Allocation at SunSuper, Andrew Fisher.  We cover topics like: <ul> <li>The use of "Alternative Assets" as used by many funds</li> <li>Investing n global markets v Australian markets</li> <li>How to invest managers classify growth or defensive assets</li> </ul> You can hear our conversation with Andrew (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="http://bit.ly/GBAPodApple" rel="nofollow" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://lnkd.in/enn9kAP" rel="nofollow" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://lnkd.in/eHKv-xc" rel="nofollow" target="_blank">https://lnkd.in/eHKv-xc</a> You can connect with Andrew Fisher : <a href="https://www.linkedin.com/in/andrew-fisher-6164a918" rel="nofollow" target="_blank">linkedin.com/in/andrew-fisher-6164a918</a>

How to invest $70Billion in an overpriced market, with Andrew Fisher 

Trish Gregory

In this episode, we chat with money nerd, Trish Gregory about her story and one that shaped the type of advice she wants to provide to the people she wants to help most. You can hear our conversation with Trish Gregory (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc  You can connect with Trish Gregory : linkedin.com/in/trish-gregory-finance

In this episode, we chat with money nerd, Trish Gregory about her story and one that shaped the type of advice she wants to provide to the people she wants to help most. You can hear our conversation with Trish Gregory (see links in the comments below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="http://bit.ly/GBAPodApple" rel="nofollow" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://lnkd.in/enn9kAP" rel="nofollow" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://lnkd.in/eHKv-xc" rel="nofollow" target="_blank">https://lnkd.in/eHKv-xc</a> You can connect with Trish Gregory : <a href="http://linkedin.com/in/trish-gregory-finance" rel="nofollow" target="_blank">linkedin.com/in/trish-gregory-finance</a>

Juggling work and life as an adviser and parent, with Trish Gregory

In this episode, we chat with the advice innovator, Patrick Flynn. Pat has spent many years solving advisers problems by installing processes int heir business to make everything run smoothly.   You can connect with Pat:  linkedin.com/in/patrickjamesflynn   You can hear our conversation with  Patrick Flynn (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - http://bit.ly/GBAPodApple Spotify - https://lnkd.in/enn9kAP Android - https://lnkd.in/eHKv-xc   http://bit.ly/GBAFacebookPage http://bit.ly/GBALinkedInPage

In this episode, we chat with the advice innovator, Patrick Flynn. Pat has spent many years solving advisers problems by installing processes int heir business to make everything run smoothly. You can connect with Pat: <a href="https://www.linkedin.com/in/patrickjamesflynn?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B13uCujYRRhOXi0D126IWbw%3D%3D" rel="nofollow" target="_blank"> linkedin.com/in/patrickjamesflynn</a> You can hear our conversation with  Patrick Flynn (see links below) and while you’re at it, why not subscribe to hear our future conversations as soon as they’re released. Apple - <a href="http://bit.ly/GBAPodApple" rel="nofollow" target="_blank">http://bit.ly/GBAPodApple</a> Spotify - <a href="https://lnkd.in/enn9kAP" rel="nofollow" target="_blank">https://lnkd.in/enn9kAP</a> Android - <a href="https://lnkd.in/eHKv-xc" rel="nofollow" target="_blank">https://lnkd.in/eHKv-xc</a> <a href="http://bit.ly/GBAFacebookPage" rel="nofollow" target="_blank">http://bit.ly/GBAFacebookPage</a> <a href="http://bit.ly/GBALinkedInPage" rel="nofollow" target="_blank">http://bit.ly/GBALinkedInPage</a>

How to start goal conversations with Patrick Flynn

In this special episode, we celebrate our first birthday!  We would like to thank you, our listeners, for tuning in our episodes, our guests and to all the people behind Goals Based Advice Podcast for this milestone and for taking part of this big journey. 

In this special episode, we celebrate our first birthday!  We would like to thank you, our listeners, for tuning in our episodes, our guests and to all the people behind Goals Based Advice Podcast for this milestone and for taking part of this big journey.

Happy 1st Birthday GBA!

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