On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of Rosslyn Coffee - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues.With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Australia and now London, James opened the doors to Rosslyn with business partner Mat Russell in 2018. They now have three sites across London’s Square Mile with more in the pipeline.In this conversation James shares the importance of taking care of staff and how success lies in developing a clear understanding of your true value proposition and delivering it well to your customers. Credits music: "She Lives Alone" by Jnay in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of <a href="https://www.rosslyncoffee.com/" rel="nofollow" target="_blank">Rosslyn Coffee</a> - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues. With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Australia and now London, James opened the doors to Rosslyn with business partner Mat Russell in 2018. They now have three sites across London’s Square Mile with more in the pipeline. In this conversation James shares the importance of taking care of staff and how success lies in developing a clear understanding of your true value proposition and delivering it well to your customers. Credits music: "She Lives Alone" by <a href="https://open.spotify.com/artist/4tWBLGusJHOxc7P3XvM05t" rel="nofollow" target="_blank">Jnay</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Understanding your purpose - a conversation with Rosslyn’s James Hennebry

Peter Giuliano

In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary.With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster Counter Culture Coffee where he helped build their pioneering direct sourcing and transparency model. Peter now serves as Executive Director at The Coffee Science Foundation and is Chief Research Officer at the Specialty Coffee Association, overseeing the organisation's research and scientific investigation divisions.In this conversation Peter discusses the importance of building a global coffee community and how the industry can use science and knowledge sharing to adapt to change and prepare for the unexpected.Credits music: "Redlight" by Naytive in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary.With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster <a href="https://counterculturecoffee.com/" rel="nofollow" target="_blank">Counter Culture Coffee </a>where he helped build their pioneering direct sourcing and transparency model. Peter now serves as Executive Director at <a href="https://coffeescience.foundation/" rel="nofollow" target="_blank">The Coffee Science Foundation</a> and is Chief Research Officer at the <a href="https://sca.coffee/" rel="nofollow" target="_blank">Specialty Coffee Association</a>, overseeing the organisation's research and scientific investigation divisions. In this conversation Peter discusses the importance of building a global coffee community and how the industry can use science and knowledge sharing to adapt to change and prepare for the unexpected.Credits music: "Redlight" by <a href="https://open.spotify.com/artist/7wpheVsoehvLDfmhRZvm6f" rel="nofollow" target="_blank">Naytive</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The pursuit of knowledge – a conversation with Peter Giuliano

On the podcast today we’re kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - people.In part one we focus on people strategy and find out how leading hospitality businesses foster a positive work culture.In conversations with Jonathan Crookall, Chief People Officer, Costa Coffee, Brooke Gray, Director of People, Equator Coffees and Henry Ayers, Co-founder, The Gentlemen Baristas, we discuss the staffing challenges they are currently facing, what they look for in potential employees and how they keep teams motivated to deliver exceptional customer service.Credits music: "3 Lies" by Alessia Piermarini in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we’re kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - people. In part one we focus on people strategy and find out how leading hospitality businesses foster a positive work culture. In conversations with Jonathan Crookall, Chief People Officer, <a href="https://www.costa.co.uk/" rel="nofollow" target="_blank">Costa Coffee</a>, Brooke Gray, Director of People, <a href="https://www.equatorcoffees.com/" rel="nofollow" target="_blank">Equator Coffees</a> and Henry Ayers, Co-founder, The Gentlemen Baristas, we discuss the staffing challenges they are currently facing, what they look for in potential employees and how they keep teams motivated to deliver exceptional customer service.Credits music: "3 Lies" by <a href="https://open.spotify.com/artist/00UVfaC68wVl1OgHTSHo8f" rel="nofollow" target="_blank">Alessia Piermarini</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Nurturing hospitality's greatest asset

On the podcast today we're catching up with newly-crowned World Barista Champion Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffee and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals.Credits music: "Waves With You" by Natalie Oliveri and Funk LeBlanc in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're catching up with newly-crowned <a href="https://worldbaristachampionship.org/" rel="nofollow" target="_blank">World Barista Champion</a> Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business <a href="https://www.umcoffeeco.com.br/" rel="nofollow" target="_blank">Um Coffee Co.</a> and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffee and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals. Credits music: "Waves With You" by <a href="https://www.instagram.com/natalieoliveriofficial/" rel="nofollow" target="_blank">Natalie Oliveri</a> and <a href="https://www.instagram.com/funkleblanc/?igshid=MmJiY2I4NDBkZg%3D%3D" rel="nofollow" target="_blank">Funk LeBlanc </a>in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

A conversation with Boram Um, World Barista Champion 2023

On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shop, Kaffeine, and one of the early pioneers of the London specialty coffee movement.In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering genuine hospitality within his local community is the driving force behind his business.Credits music: "Fortunately" by Scott Krokoff in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shop, <a href="https://kaffeine.co.uk/" rel="nofollow" target="_blank">Kaffeine</a>, and one of the early pioneers of the London specialty coffee movement.In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering genuine hospitality within his local community is the driving force behind his business.Credits music: "Fortunately" by <a href="https://open.spotify.com/artist/2X3tDmzxgzdjvJwGdAMOma" rel="nofollow" target="_blank">Scott Krokoff </a>in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

A conversation with Peter Dore-Smith, The Coffee King of Fitzrovia

In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts one and two here.Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at <a href="https://www.balanoor.com/" rel="nofollow" target="_blank">Balanoor Plantations</a> - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts <a href="https://www.worldcoffeeportal.com/5THWAVE/Podcast/2023/A-conversation-with-tata-starbucks" rel="nofollow" target="_blank">one</a> and <a href="https://www.worldcoffeeportal.com/5THWAVE/Podcast/2023/The-rapid-rise-of-specialty-coffee-in-India" rel="nofollow" target="_blank">two</a> here.Credits music: "Head in the Clouds" by <a href="https://open.spotify.com/artist/3tp2PruET9DsrEfnovsJXn?si=5RdIcpsTRtO7GRF4onQRBQ" rel="nofollow" target="_blank">Carly Pearl </a>in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Indian coffee at origin: Meeting the rapid pace of demand

In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, <a href="https://bluetokaicoffee.com/" rel="nofollow" target="_blank">Blue Tokai,</a> Mike Khan, Area Export Manager, <a href="https://international.lamarzocco.com/en/" rel="nofollow" target="_blank">La Marzocco</a>, and Rahul Reddy, Founder, <a href="https://www.subko.coffee/" rel="nofollow" target="_blank">Subko Specialty Coffee Roasters</a>, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by <a href="https://open.spotify.com/artist/6701ZYSmtT74Jy9wCVb4vR" rel="nofollow" target="_blank">Shrink the Giant</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The rapid rise of specialty coffee in India

In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse Tata Starbucks - a joint venture between Starbucks and India's Tata Consumer Products.In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market. Credits music: "My Love" by Baron Goodlove in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse <a href="https://www.tataconsumer.com/brands/out-of-home-retail/tata-starbucks" rel="nofollow" target="_blank">Tata Starbucks</a> - a joint venture between Starbucks and India's Tata Consumer Products.In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market. Credits music: "My Love" by <a href="https://open.spotify.com/artist/5iqHjo23NjSwYJKVexKP44" rel="nofollow" target="_blank">Baron Goodlove</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Unlocking India's massive growth potential - A conversation with Tata Starbucks

In today's episode we're continuing our exploration of the fast-developing coffee at-home market and how businesses can harness growth opportunities in this lucrative segment.In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at Pact Coffee, Jon Allen,  Creative Director, Onyx Coffee Lab and Jonny England, Director of Coffee, Löfbergs UK&amp;I to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.Catch up on part one here.Credits music: "Do You" by Amira B in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the fast-developing coffee at-home market and how businesses can harness growth opportunities in this lucrative segment. In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at <a href="https://www.pactcoffee.com/" rel="nofollow" target="_blank">Pact Coffee</a>, Jon Allen,  Creative Director, <a href="https://onyxcoffeelab.com/" rel="nofollow" target="_blank">Onyx Coffee Lab</a> and Jonny England, Director of Coffee, <a href="https://lofbergs.co.uk/" rel="nofollow" target="_blank">Löfbergs UK&amp;I</a> to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.Catch up on part one <a href="https://www.worldcoffeeportal.com/5THWAVE/Podcast/2023/The-coffee-at-home-revolution" rel="nofollow" target="_blank">here</a>.Credits music: "Do You" by <a href="https://open.spotify.com/artist/2QhGtlF8VTG1nrjce7rMT0" rel="nofollow" target="_blank">Amira B</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The coffee at-home revolution – Part 2

On the podcast today we're kicking off a two-part series exploring the remarkable growth of the at-home specialty coffee market and the rise of the home barista. In part one, we focus on at-home coffee equipment and speak with Dave Gubbin, President, Sage Appliances EMEA and John Holmquist, Commercial and Residential Sales Manager, Seattle Coffee Gear to uncover the growing demand for high-end home coffee machines across the UK, Europe and the US.We also speak with Andrew Pautler, Founder of Instagram community and blog Pull &amp; Pour Coffee to explore the latest coffee equipment trends among home consumers and find out how making quality espresso at home is becoming more and more accessible.Credits music: "Life in a Box" by Kelsey Edwards in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're kicking off a two-part series exploring the remarkable growth of the at-home specialty coffee market and the rise of the home barista. In part one, we focus on at-home coffee equipment and speak with Dave Gubbin, President, <a href="https://www.sageappliances.com/uk/en/home/index.html" rel="nofollow" target="_blank">Sage Appliances EMEA</a> and John Holmquist, Commercial and Residential Sales Manager, <a href="https://www.seattlecoffeegear.com/" rel="nofollow" target="_blank">Seattle Coffee Gear</a> to uncover the growing demand for high-end home coffee machines across the UK, Europe and the US.We also speak with Andrew Pautler, Founder of Instagram community and blog <a href="https://pullandpourcoffee.com/" rel="nofollow" target="_blank">Pull &amp; Pour Coffee </a>to explore the latest coffee equipment trends among home consumers and find out how making quality espresso at home is becoming more and more accessible.Credits music: "Life in a Box" by <a href="https://open.spotify.com/album/1zDLJKEXqBgEkrbt2REsBM" rel="nofollow" target="_blank">Kelsey Edwards</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The coffee at-home revolution – Part 1

A forward-thinking interview series examining the business of progressive coffee culture.The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee. The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast

On the podcast today, we're speaking with three successful independent London operators to uncover the secrets to a thriving neighbourhood cafe and the role coffee shops play within the local community.In conversations with Peter Dore-Smith, Founder Kaffeine, Kim Hargreaves, Founder and Managing Director, Boki Coffee, and Dani Reid and Agnes Potter, Co-founders, Potter &amp; Reid, we discuss how to build a loyal local following, foster meaningful interactions between customers and staff, and find out why these entrepreneurs have chosen not to rapidly scale their business.Credits music: "Goddess" by MJ Ultra in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we're speaking with three successful independent London operators to uncover the secrets to a thriving neighbourhood cafe and the role coffee shops play within the local community.In conversations with Peter Dore-Smith, Founder <a href="https://kaffeine.co.uk/" rel="nofollow" target="_blank">Kaffeine</a>, Kim Hargreaves, Founder and Managing Director, <a href="https://www.bokicoffee.com/" rel="nofollow" target="_blank">Boki Coffee</a>, and Dani Reid and Agnes Potter, Co-founders, <a href="https://www.potterandreid.com/" rel="nofollow" target="_blank">Potter &amp; Reid</a>, we discuss how to build a loyal local following, foster meaningful interactions between customers and staff, and find out why these entrepreneurs have chosen not to rapidly scale their business.Credits music: "Goddess" by <a href="https://open.spotify.com/artist/3i0lATvjEEgMQrSfJpbmMC" rel="nofollow" target="_blank">MJ Ultra </a>in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The Little Local

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of <a href="https://rwrdapp.com/" rel="nofollow" target="_blank">RWRD</a> and Ali Al Ebrahim, Founder and CEO, <a href="https://www.cofeapp.com/" rel="nofollow" target="_blank">COFE App</a>, to understand the vast benefits these technologies can generate for operators.We then speak with James Flett, Head of Marketing, <a href="https://caffenero.com/uk/" rel="nofollow" target="_blank">Caffè Nero</a> to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.Credits music: "Prey" by <a href="https://open.spotify.com/artist/5tCcmjBH0eBpHxhcShAQ1g?si=Y6ydl1fvQoWrb7eyaHKNRg&amp;nd=1" rel="nofollow" target="_blank">Kavalla</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Digital loyalty apps: Game-changing benefits

The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee industry continue to thrive.Now entering its 12th year, The London Coffee Festival has grown to a formidable event, featuring 200+ exhibitors and welcoming over 30,000 trade and consumer visitors through its doors each year.So to celebrate the legacy and the future of this iconic coffee event, we’re speaking with regular exhibitors and visitors from over the years to hear their favourite memories of the Festival, the business benefits of exhibiting and share advice on how to get the most from attending trade shows.We'll hear from Edwin Harrison, Founder, Artisan and Curious Roo Coffee Roasters, Abigail Forsyth, CEO, KeepCup, Agostino Luggeri and Enzo Frangiamore, Founders, Mulmar, Daniel Clarke, Commercial Director UK &amp; Ireland and Louise Felton, Group Regional Director, UK &amp; Ireland, Gruppo Cimbali, Freda Yuan, Director of Coffee, Origin Coffee Roasters, Kirby Sinclair, Co-founder, The Roasting Party, and accessibility consultant Tim Blanchard. Not got your ticket yet? Your can apply for a free Industry Day ticket here: londoncoffeefestival.com/Accreditation/MenuCredits music: London's on Fire by Daisy Chute in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee industry continue to thrive.Now entering its 12th year, <a href="https://www.londoncoffeefestival.com/" rel="nofollow" target="_blank">The London Coffee Festival</a> has grown to a formidable event, featuring 200+ exhibitors and welcoming over 30,000 trade and consumer visitors through its doors each year.So to celebrate the legacy and the future of this iconic coffee event, we’re speaking with regular exhibitors and visitors from over the years to hear their favourite memories of the Festival, the business benefits of exhibiting and share advice on how to get the most from attending trade shows.We'll hear from Edwin Harrison, Founder, <a href="https://artisancoffee.co.uk/" rel="nofollow" target="_blank">Artisan</a> and <a href="https://www.curiousroo.com/" rel="nofollow" target="_blank">Curious Roo Coffee Roasters</a>, Abigail Forsyth, CEO, <a href="https://uk.keepcup.com/" rel="nofollow" target="_blank">KeepCup</a>, Agostino Luggeri and Enzo Frangiamore, Founders, <a href="https://www.mulmar.com/" rel="nofollow" target="_blank">Mulmar</a>, Daniel Clarke, Commercial Director UK &amp; Ireland and Louise Felton, Group Regional Director, UK &amp; Ireland, <a href="https://www.gruppocimbali.com/en/" rel="nofollow" target="_blank">Gruppo Cimbali,</a> Freda Yuan, Director of Coffee, <a href="https://www.origincoffee.co.uk/" rel="nofollow" target="_blank">Origin Coffee Roasters</a>, Kirby Sinclair, Co-founder, <a href="https://theroastingparty.co.uk/" rel="nofollow" target="_blank">The Roasting Party</a>, and accessibility consultant Tim Blanchard. Not got your ticket yet? Your can apply for a free Industry Day ticket here: <a href="https://www.londoncoffeefestival.com/Accreditation/Menu" rel="nofollow" target="_blank">londoncoffeefestival.com/Accreditation/Menu</a>Credits music: London's on Fire by <a href="https://www.daisychute.com/" rel="nofollow" target="_blank">Daisy Chute</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Celebrating The London Coffee Festival

On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-quality customer service experiences for their guests. We first speak with Alex Susskind, Professor of Food and Beverage Management at Cornell University’s Nolan School to understand the conceptual framework behind creating exceptional customer service. We also speak with two standout restaurant operators, Laura Harper-Hinton, CEO and Co-Founder, Caravan, and Cameron Maher, Group Front of House Manager, Trader House Group, to see how these strategies work in practice and explore the policies and processes that blend technology with people management systems.Credits music: 'Bad Girl' by Satin Beige in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-quality customer service experiences for their guests. We first speak with Alex Susskind, Professor of Food and Beverage Management at Cornell University’s <a href="https://sha.cornell.edu/" rel="nofollow" target="_blank">Nolan School</a> to understand the conceptual framework behind creating exceptional customer service. We also speak with two standout restaurant operators, Laura Harper-Hinton, CEO and Co-Founder, <a href="https://www.caravanrestaurants.co.uk/" rel="nofollow" target="_blank">Caravan</a>, and Cameron Maher, Group Front of House Manager, <a href="https://www.traderhouse.com.au/" rel="nofollow" target="_blank">Trader House Group</a>, to see how these strategies work in practice and explore the policies and processes that blend technology with people management systems.Credits music: 'Bad Girl' by <a href="https://www.misssatinbeige.com/" rel="nofollow" target="_blank">Satin Beige</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a> and <a href="https://www.instagram.com/sebcollective/?hl=en" rel="nofollow" target="_blank">SEB Collective</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

How restaurants deliver exceptional customer experience

On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations with Ryan Garrick, Head of Coffee, WatchHouse, Christopher Jordan, Group Head of Coffee Caffè Nero, Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at Tatte Bakery, we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading the sourcing and roasting to barista training and managing external partners. We also discuss the career progression to become Head of Coffee, share advice for baristas looking to take the next step up and find out what it takes to succeed.Credits music: "Don't" by Marley collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations with Ryan Garrick, Head of Coffee, <a href="https://watchhouse.com/" rel="nofollow" target="_blank">WatchHouse</a>, Christopher Jordan, Group Head of Coffee <a href="https://caffenero.com/uk/" rel="nofollow" target="_blank">Caffè Nero</a>, Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at <a href="https://tattebakery.com/" rel="nofollow" target="_blank">Tatte Bakery,</a> we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading the sourcing and roasting to barista training and managing external partners. We also discuss the career progression to become Head of Coffee, share advice for baristas looking to take the next step up and find out what it takes to succeed.Credits music: "Don't" by <a href="https://open.spotify.com/artist/0rKEkUQjrdpsLebwtJJ5GL" rel="nofollow" target="_blank">Marley</a> collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The critical Head of Coffee role

On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry.In conversations with Nick Brown, Founding Editor, Daily Coffee News, Michal Molcan, Founder, Standart, and Nicole Ou, Manager Coffee T&amp;I, we discuss the challenges and global opportunities for coffee media businesses, the future of print publishing, and how these titles are diversifying and adapting to a changing landscape. Find out more about Roast Summit 2023 here: https://www.roastmagazine.com/roastsummitCredits music: "Wolf Cry" by Katie Ferrara in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry.In conversations with Nick Brown, Founding Editor, <a href="https://dailycoffeenews.com/" rel="nofollow" target="_blank">Daily Coffee News</a>, Michal Molcan, Founder, <a href="https://standartmag.com/" rel="nofollow" target="_blank">Standart</a>, and Nicole Ou, Manager <a href="http://www.coffeeteaimagazine.com/home-en/" rel="nofollow" target="_blank">Coffee T&amp;I</a>, we discuss the challenges and global opportunities for coffee media businesses, the future of print publishing, and how these titles are diversifying and adapting to a changing landscape. Find out more about Roast Summit 2023 here: <a href="https://www.roastmagazine.com/roastsummit" rel="nofollow" target="_blank">https://www.roastmagazine.com/roastsummit</a>Credits music: "Wolf Cry" by <a href="https://open.spotify.com/artist/04NagpVwMXSSbMqOOQoaNx" rel="nofollow" target="_blank">Katie Ferrara</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

The business of coffee media

Søren Ledet

Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining.Søren is Co-Founder and General Manager of the world-renowned restaurant Geranium - a three-Michelin-starred dining experience in Copengagen, which last year was named the best restaurant in the world by the 50 best awards.In this conversation, Søren offered so many fascinating insights and learnings from his vast experience running a standout hospitality business that we felt we had to release the entire conversation in full.Credits music: Replay by Natalie Shay in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining. Søren is Co-Founder and General Manager of the world-renowned restaurant <a href="https://www.geranium.dk/en/" rel="nofollow" target="_blank">Geranium</a> - a three-Michelin-starred dining experience in Copengagen, which last year was named the best restaurant in the world by the 50 best awards. In this conversation, Søren offered so many fascinating insights and learnings from his vast experience running a standout hospitality business that we felt we had to release the entire conversation in full.Credits music: Replay by <a href="https://open.spotify.com/artist/6pDapjUwN36LXMdYk0WKuQ" rel="nofollow" target="_blank">Natalie Shay</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Journey to become the world's best: A conversation with Geranium's Søren Ledet

On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards. We speak with Søren Ledet, Co-founder and General Manager of Copenhagen's Geranium, to find out how one of the world's finest dining establishments runs its coffee programme and uses storytelling and theatre to deliver a captivating coffee experience.We also speak with Olivier Fellous, General Manager, La Manufacture - a joint venture between Lavazza and chef Alain Ducasse - to discuss the synergies between the coffee and fine dining worlds, and Myles Shapcott, Commercial Director, Origin Coffee Roasters, to explore the growing opportunities for specialty roasting brands to expand into this lucrative market. Credits music: Another Lonely Night by TREVAN in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards.  We speak with Søren Ledet, Co-founder and General Manager of Copenhagen's <a href="https://www.geranium.dk/en/" rel="nofollow" target="_blank">Geranium</a>, to find out how one of the world's finest dining establishments runs its coffee programme and uses storytelling and theatre to deliver a captivating coffee experience.We also speak with Olivier Fellous, General Manager, <a href="https://www.lecafe-alainducasse.com/" rel="nofollow" target="_blank">La Manufacture</a> - a joint venture between Lavazza and chef Alain Ducasse - to discuss the synergies between the coffee and fine dining worlds, and Myles Shapcott, Commercial Director, <a href="https://www.origincoffee.co.uk/" rel="nofollow" target="_blank">Origin Coffee Roasters</a>, to explore the growing opportunities for specialty roasting brands to expand into this lucrative market. Credits music: Another Lonely Night by <a href="https://open.spotify.com/artist/0Gn3ikNUoChVZTb2rpcj7R" rel="nofollow" target="_blank">TREVAN </a>in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Coffee in fine dining

On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities .In conversations with Will Frith, coffee coach and Co-founder, Building Coffee, academic Sarah Grant, and Sahra Nguyen, CEO and Founder, Nguyen Coffee Supply, we discuss the complex history of Vietnamese coffee exports, the burgeoning specialty coffee scene in Ho Chi Minh City, and the growing international appreciation of high-grade Vietnamese Robusta coffee.Credits music: Hurry Slow by Olivia Junholm in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities .In conversations with <a href="https://www.willfrith.com/" rel="nofollow" target="_blank">Will Frith</a>, coffee coach and Co-founder, Building Coffee, academic <a href="https://sarahggrant.com/" rel="nofollow" target="_blank">Sarah Grant</a>, and Sahra Nguyen, CEO and Founder, <a href="https://nguyencoffeesupply.com/" rel="nofollow" target="_blank">Nguyen Coffee Supply</a>, we discuss the complex history of Vietnamese coffee exports, the burgeoning specialty coffee scene in Ho Chi Minh City, and the growing international appreciation of high-grade Vietnamese Robusta coffee.Credits music: Hurry Slow by <a href="https://open.spotify.com/artist/4i4ZRPD25sKZAj3FlHQSPq" rel="nofollow" target="_blank">Olivia Junholm</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

Unlocking Vietnam's true potential

In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entrepreneur, with a global career spanning Michelin-starred restaurants, a boutique bakery, specialty coffee and most recently, developing an olive farm in Southern Italy.In this conversation, Tony discusses his early background in hospitality before joining New Zealand-based specialty roaster Allpress Espresso and launching the business in London and Europe.Tony also shares his business instinct of knowing when to jump in and when to step away and the importance of good communication and fostering a cohesive team culture by bringing every member of the team along on the adventure.Credits music: "Don't Delete Me" by Lisa Crawley in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entrepreneur, with a global career spanning Michelin-starred restaurants, a boutique bakery, specialty coffee and most recently, developing an olive farm in Southern Italy.In this conversation, Tony discusses his early background in hospitality before joining New Zealand-based specialty roaster Allpress Espresso and launching the business in London and Europe.Tony also shares his business instinct of knowing when to jump in and when to step away and the importance of good communication and fostering a cohesive team culture by bringing every member of the team along on the adventure.Credits music: "Don't Delete Me" by <a href="https://open.spotify.com/artist/4rRqgPaVu276Un4kOki1Ym" rel="nofollow" target="_blank">Lisa Crawley</a> in collaboration with <a href="https://www.coffeemusicproject.com/" rel="nofollow" target="_blank">The Coffee Music Project</a>Sign up for our newsletter to receive the latest coffee news at <a href="https://www.worldcoffeeportal.com/" rel="nofollow" target="_blank">worldcoffeeportal.com</a>Subscribe to 5THWAVE on Instagram <a href="https://www.instagram.com/5thwavecoffee/" rel="nofollow" target="_blank">@5thWaveCoffee</a> and tell us what topics you'd like to hear

A life of adventure – In conversation with Tony Papas

A forward-thinking interview series examining the business of progressive coffee culture. The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group. Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee. The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more. Get in touch and tell us what topics you'd like to hear by visiting <a href="http://www.worldcoffeeportal.com/5THWAVEPodcast" rel="nofollow" target="_blank">www.worldcoffeeportal.com/5THWAVEPodcast</a>

5THWAVE - The Business of Coffee and Hospitality

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