Learn more, get video, and more Panelists: Kym Guiliotti, Director of ProductGreg Jacobson, Co-founder &amp; CEOMaggie Millard, VP of Customer ExperienceLinda Vicaro, Senior Lean StrategistModerated by:Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.”Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations.The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.

<a href="https://info.kainexus.com/continuous-improvement/cultivating-a-culture-of-learning-from-mistakes/webinar/signup" rel="noopener noreferer nofollow" target="_blank">Learn more, get video, and more</a> Panelists:  Kym Guiliotti, Director of Product Greg Jacobson, Co-founder &amp; CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations. The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.

Panel: Cultivating a Culture of Learning from Mistakes

Register for the live event  Greg's podcast episodeMark's book: http://mistakesbook.com/Panelists: Kym Guiliotti, Director of ProductGreg Jacobson, Co-founder &amp; CEOMaggie Millard, VP of Customer ExperienceLinda Vicaro, Senior Lean StrategistModerated by:Mark Graban, Senior AdvisorAs KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.”Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations.The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.

<a href="https://info.kainexus.com/continuous-improvement/cultivating-a-culture-of-learning-from-mistakes/webinar/signup" rel="noopener noreferer nofollow" target="_blank">Register for the live event</a> <a href="https://www.markgraban.com/dr-greg-jacobson-on-juggling-life-and-being-both-an-emergency-physician-and-a-startup-ceo/" rel="noopener noreferer nofollow" target="_blank">Greg's podcast episode</a> Mark's book: <a href="http://mistakesbook.com/" rel="noopener noreferer nofollow" target="_blank">http://mistakesbook.com/</a> Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder &amp; CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations. The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." If you attend the live session, you'll also be able to ask questions about our lessons learned about cultivating a culture at KaiNexus and how this might benefit you, your team, and your organization.

Webinar Panel Preview: Cultivating a Culture of Learning from Mistakes

Learn more and view the video: https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signupPresented by Karyn Ross, Founder of The New School for Kind LeadersPeople often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness.In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership.

Learn more and view the video: <a href="https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup" rel="noopener noreferer nofollow" target="_blank">https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup</a> Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness. In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership.

Why Kindness is the Key to Lean Leadership [Webinar Recording]

Mark Graban

In this episode, Mark and Greg remember Masaaki Imai, who recently passed away at 92.They were both deeply influenced by Mr. Imai and his book "KAIZEN: The Key to Japan's Competitive Success."Without Greg being given this book by his Emergency Department leader, there would be no KaiNexus. Greg discusses the importance of the book to him and others -- and the broad influence it has had.Mark shares stories about meeting Mr. Imai (once in Seattle and twice in Japan) and some of the classic ideas -- that Kaizen means everybody improvement, everywhere improvement, every day improvement.See Mr. Imai talk about this: https://www.youtube.com/watch?v=WqKMlRJUAJk&amp;ab_channel=KaizenInstitute-SouthAsia%26AfricaThey also discuss the connections between Kaizen and Lean books and practice -- and how Kaizen should be a core part of a Lean strategy, as it is at Toyota and other companies.Get the book KAIZEN on Amazon: https://amzn.to/3XAg2mzThis approach should be the key to a hospital's success, or any organization's success -- not just manufacturing and not just in Japan.Mark's blog post about meeting Mr. Imai: https://www.leanblog.org/2012/06/meeting-mr-imai/Greg's journal article about Kaizen: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1553-2712.2009.00580.x

In this episode, Mark and Greg remember Masaaki Imai, who recently passed away at 92. They were both deeply influenced by Mr. Imai and his book "KAIZEN: The Key to Japan's Competitive Success." Without Greg being given this book by his Emergency Department leader, there would be no KaiNexus. Greg discusses the importance of the book to him and others -- and the broad influence it has had. Mark shares stories about meeting Mr. Imai (once in Seattle and twice in Japan) and some of the classic ideas -- that Kaizen means everybody improvement, everywhere improvement, every day improvement. See Mr. Imai talk about this: <a href="https://www.youtube.com/watch?v=WqKMlRJUAJk&amp;ab_channel=KaizenInstitute-SouthAsia%26Africa" rel="noopener noreferer nofollow" target="_blank">https://www.youtube.com/watch?v=WqKMlRJUAJk&amp;ab_channel=KaizenInstitute-SouthAsia%26Africa</a> They also discuss the connections between Kaizen and Lean books and practice -- and how Kaizen should be a core part of a Lean strategy, as it is at Toyota and other companies. Get the book KAIZEN on Amazon: <a href="https://amzn.to/3XAg2mz" rel="noopener noreferer nofollow" target="_blank">https://amzn.to/3XAg2mz</a> This approach should be the key to a hospital's success, or any organization's success -- not just manufacturing and not just in Japan. Mark's blog post about meeting Mr. Imai: <a href="https://www.leanblog.org/2012/06/meeting-mr-imai/" rel="noopener noreferer nofollow" target="_blank">https://www.leanblog.org/2012/06/meeting-mr-imai/ </a> Greg's journal article about Kaizen: <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/j.1553-2712.2009.00580.x" rel="noopener noreferer nofollow" target="_blank">https://onlinelibrary.wiley.com/doi/full/10.1111/j.1553-2712.2009.00580.x</a>

Remembering Masaaki Imai - "Kaizen" - Greg Jacobson & Mark Graban of KaiNexus

Mark Graban, a senior advisor with KaiNexus, is joined by Kathryn Abbott, who joined KaiNexus three months ago as a customer success specialist.In this episode, she shares her thoughts on what stood out to her about the culture and the people, as she was interviewing and how that's been reinforced by her first months at the company. She also shares a little bit about the way she helps customers in her role.

Mark Graban, a senior advisor with KaiNexus, is joined by Kathryn Abbott, who joined KaiNexus three months ago as a customer success specialist. In this episode, she shares her thoughts on what stood out to her about the culture and the people, as she was interviewing and how that's been reinforced by her first months at the company. She also shares a little bit about the way she helps customers in her role.

Kathryn Abbott:Why I Joined KaiNexus as a Customer Success Specialist

Karyn Ross

Learn more and registerMark Graban, from KaiNexus, and Karyn Ross discuss her upcoming webinar.July 11 from 1:00 pm - 2:00 pm ETPresented by Karyn Ross, Founder of The New School for Kind LeadersPeople often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness.In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership.About the Presenter:Karyn RossKaryn is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach and practitioner, Karyn travels the globe teaching people her unique system of combining creativity, continuous improvement and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting) Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of more than seven hundred and fifty women lean practitioners. Karyn is also Founder and President of the Love and Kindness Project Foundation, a registered public charity and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly.Karyn’s sixth book, The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness is available for preorder. Karyn’s five other books are: How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, the Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, I’ll Keep You Posted: 102 of My Reflections to Help You Start – and Deepen – Your Own Active Reflection Process, Think Kindly – Speak Kindly – Act Kindly: 366 Easy and Free Ideas You Can Use to Create a Kinder World…Starting Today, and Big Karma and Little Kosmo Help Each Other. Proceeds from books fund The Love and Kindness Project Foundation.When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness and/or continuous improvement.

<a href="https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup" rel="noopener noreferer nofollow" target="_blank">Learn more and register</a> Mark Graban, from KaiNexus, and Karyn Ross discuss her upcoming webinar. July 11 from 1:00 pm - 2:00 pm ET Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness. In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership. About the Presenter: Karyn Ross Karyn is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach and practitioner, Karyn travels the globe teaching people her unique system of combining creativity, continuous improvement and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting) Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of more than seven hundred and fifty women lean practitioners. Karyn is also Founder and President of the Love and Kindness Project Foundation, a registered public charity and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly. Karyn’s sixth book, The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness is available for preorder. Karyn’s five other books are: How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, the Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, I’ll Keep You Posted: 102 of My Reflections to Help You Start – and Deepen – Your Own Active Reflection Process, Think Kindly – Speak Kindly – Act Kindly: 366 Easy and Free Ideas You Can Use to Create a Kinder World…Starting Today, and Big Karma and Little Kosmo Help Each Other. Proceeds from books fund The Love and Kindness Project Foundation. When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness and/or continuous improvement.

[Preview] Why Kindness is the Key to Lean Leadership, Webinar with Karyn Ross

Additional Q&amp;A from Mark Graban's webinar... 

Additional Q&amp;A from Mark Graban's webinar...

[More Q&A] Psychological Safety as a Foundation for Continuous Improvement

Learn more, get the video version, slides, and more Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas. 

<a href="https://info.kainexus.com/continuous-improvement/psychological-safety-as-a-foundation-for-continuous-improvement/webinar/signup" rel="noopener noreferer nofollow" target="_blank">Learn more, get the video version, slides, and more</a> Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.

[Webinar] Psychological Safety as a Foundation for Continuous Improvement

Register for the webinar Today, Morgan Wright and Mark Graban preview Mark's upcoming webinar... "Psychological Safety as a Foundation for Continuous Improvement" June 8 from 1:00 pm - 2:00 pm ET Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.  Mark's book 

<a href="https://info.kainexus.com/continuous-improvement/psychological-safety-as-a-foundation-for-continuous-improvement/webinar/signup" rel="noopener noreferer nofollow" target="_blank">Register for the webinar</a> Today, Morgan Wright and Mark Graban preview Mark's upcoming webinar... "Psychological Safety as a Foundation for Continuous Improvement" June 8 from 1:00 pm - 2:00 pm ET Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.  <a href="http://mistakesbook.com/" rel="noopener noreferer nofollow" target="_blank">Mark's book </a>

[Preview] Psychological Safety as a Foundation for Continuous Improvement

More information, slides, and video recording As presented May 11 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) andGreg Jacobson, MD (co-founder and CEO), from KaiNexus. Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.

<a href="https://info.kainexus.com/continuous-improvement/sustaining-continuous-improvement-with-habit-science/webinar/signup" rel="noopener noreferer nofollow" target="_blank">More information, slides, and video recording</a> As presented May 11 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.

[Webinar] Sustaining Continuous Improvement with Habit Science

The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time.This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.

Great content.  I enjoy listening to these.  I always learn something.

Lean practitioner

Love being a member of and contributing to the CI community!!

Fun Podcast to be a part of...

The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.

KaiNexus: Continuous Improvement, Leadership, and More

Webinar by Barry O'Reilly March 6 from 1:00 - 2:00 ET Presented by Barry O'Reilly In this session, you will: Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation. Discover how to let go, reframe, and rethink past successes in order to succeed in the future. Identify and address the personal obstacles that you need to unlearn. Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible. Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike. Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward. Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. "Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change. Barry O'Reilly Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results. Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review. Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe. Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae. His mission is to help purposeful, technology-led businesses innovate at scale.

Webinar by Barry O'Reilly March 6 from 1:00 - 2:00 ET Presented by Barry O'Reilly In this session, you will: Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation. Discover how to let go, reframe, and rethink past successes in order to succeed in the future. Identify and address the personal obstacles that you need to unlearn. Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible. Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike. Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward. Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. "Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change. Barry O'Reilly Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results. Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review. Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe. Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae. His mission is to help purposeful, technology-led businesses innovate at scale.

Why Great Leaders Must Unlearn to Succeed in Today’s...

http://blog.kainexus.comFrom September 2015Who’s Responsible for Improvement Management?posted by Greg Jacobson

<a href="http://blog.kainexus.com" rel="nofollow" target="_blank">http://blog.kainexus.com</a> From September 2015 Who’s Responsible for Improvement Management? posted by Greg Jacobson

Who’s Responsible for Improvement Management?

Webinar preview with Craig Vercruysse of Rona Consulting Group, the Lean practice of Moss Adams.Mark Graban, of KaiNexus, interviews Craig, who will be joined by Joanna Omi, to present a webinar on November 14, 2017.To register, visit http://www.kainexus.com/webinarsThe topic is Cascading Strategy Through Hoshin Kanri (Strategy Deployment)In this webinar you will:- Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin- Learn about some common rocks in the hoshin road and what can be done about them

Webinar preview with Craig Vercruysse of Rona Consulting Group, the Lean practice of Moss Adams. Mark Graban, of KaiNexus, interviews Craig, who will be joined by Joanna Omi, to present a webinar on November 14, 2017. To register, visit <a href="http://www.kainexus.com/webinars" rel="nofollow" target="_blank">http://www.kainexus.com/webinars</a> The topic is Cascading Strategy Through Hoshin Kanri (Strategy Deployment) In this webinar you will: - Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin - Learn about some common rocks in the hoshin road and what can be done about them

Cascading Strategy Through Hoshin Kanri

Lisa Hanna

The fifth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Lisa Hanna, Strategic Account Manager.

Lisa Hanna - What would you say you do here?

The beginning of summer must be a good time for Kaizen events because we have been getting a lot of questions about them lately. We thought we would take a few minutes to answer the ones we hear most often.

Some Recent Kaizen Event FAQs, Answered

Presented by Craig Vercruysse and Joanna Omi of Rona Consulting Group, which is now part of Moss Adams. Hosted by Mark Graban of KaiNexus.In this webinar you will:- Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin- Learn about some common rocks in the hoshin road and what can be done about themPresenters:Joanna OmiConsulting Director | Rona Consulting Group, the Lean practice of Moss AdamsCraig VercruyssePrincipal, CEO | Rona Consulting Group, the Lean practice of Moss Adams

Presented by Craig Vercruysse and Joanna Omi of Rona Consulting Group, which is now part of Moss Adams. Hosted by Mark Graban of KaiNexus. In this webinar you will: - Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a foundation for hoshin - Learn about some common rocks in the hoshin road and what can be done about them Presenters: Joanna Omi Consulting Director | Rona Consulting Group, the Lean practice of Moss Adams Craig Vercruysse Principal, CEO | Rona Consulting Group, the Lean practice of Moss Adams

Webinar: Cascading Strategy Through Hoshin Kanri

A webinar presented on July 18 from 1:00 - 2:00 ET by Nick Shonsky In this webinar you will learn:  How to encourage everybody to participate in continuous improvement and how leaders need to support them in this Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost What the "pyramid of success" is and how an organization can build commitment and trust How to align and improve an organization's culture  Nick Shonsky is the Director of Continuous Improvement at The Standard Group. 

A webinar presented on July 18 from 1:00 - 2:00 ET by Nick Shonsky In this webinar you will learn: <ul> <li>How to encourage everybody to participate in continuous improvement and how leaders need to support them in this</li> <li>Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost</li> <li>What the "pyramid of success" is and how an organization can build commitment and trust</li> <li>How to align and improve an organization's culture</li> </ul> Nick Shonsky is the Director of Continuous Improvement at The Standard Group.

Webinar: Capturing and Managing Improvement Opportunities

Webinar - How Leadership Commitment and A Systematic Approach Spread ImprovementA webinar hosted by KaiNexus, presented by Karen Kiel-Rosser, Vice President  / Chief Quality Officer at Mary Greeley Medical Center and Ron Smith, a Process Improvement Coordinator.Does your organization struggle with engaging everybody in daily continuous improvement? Is it difficult to figure out how to combine formal improvement events, projects, and "WorkOuts" while engaging all employees to bring forward their ideas? Are you unsure how to spread improvement methodologies across departments? In this webinar, you will learn:- How MGMC has combined Lean tools and methodologies with a "managing for daily improvement" approach- How leadership and technology enable and support successful improvement methodologies - MGMC's vision for leaders getting everybody engaged in improvement - How MGMC has systematically (and successfully) spread continuous improvement methodologies across the hospital over the past 12 months- Why it's important to engage leaders and to educate them about improvement and the role they need to playMary Greeley Medical Center (MGMC), a 220 bed acute care facility in Ames, Iowa, has received "Gold" level recognition in the Iowa Recognition for Performance Excellence (IRPE) program, the top honor in the IRPE program (the state level Malcolm Baldrige award).

Webinar - How Leadership Commitment and A Systematic Approach Spread Improvement A webinar hosted by KaiNexus, presented by Karen Kiel-Rosser, Vice President / Chief Quality Officer at Mary Greeley Medical Center and Ron Smith, a Process Improvement Coordinator. Does your organization struggle with engaging everybody in daily continuous improvement? Is it difficult to figure out how to combine formal improvement events, projects, and "WorkOuts" while engaging all employees to bring forward their ideas? Are you unsure how to spread improvement methodologies across departments? In this webinar, you will learn: - How MGMC has combined Lean tools and methodologies with a "managing for daily improvement" approach - How leadership and technology enable and support successful improvement methodologies - MGMC's vision for leaders getting everybody engaged in improvement - How MGMC has systematically (and successfully) spread continuous improvement methodologies across the hospital over the past 12 months - Why it's important to engage leaders and to educate them about improvement and the role they need to play Mary Greeley Medical Center (MGMC), a 220 bed acute care facility in Ames, Iowa, has received "Gold" level recognition in the Iowa Recognition for Performance Excellence (IRPE) program, the top honor in the IRPE program (the state level Malcolm Baldrige award).

21 - How Leadership Commitment and A Systematic Approach...

Presented May 16 from 1:00 - 2:00 ET  Presented by Chad Westbrook, AGCO In this webinar, you'll learn a structured approach to problem-solving using the following tools:  5G – A tool used to describe a loss phenomenon  5W1H – An approach to the revised phenomenon  4M1D – Defining the contributing factors to the revised phenomenon  4M1D Confirmation – Validating the contributing factors  5 Why’s – Root cause and effective countermeasures  Chad Westbrook  Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University. 

Presented May 16 from 1:00 - 2:00 ET  Presented by Chad Westbrook, AGCO In this webinar, you'll learn a structured approach to problem-solving using the following tools:  5G – A tool used to describe a loss phenomenon 5W1H – An approach to the revised phenomenon 4M1D – Defining the contributing factors to the revised phenomenon 4M1D Confirmation – Validating the contributing factors 5 Why’s – Root cause and effective countermeasures  Chad Westbrook Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University.

Webinar Audio: A Structured Approach to Problem Solving

Originally Aired:  May 15, 2014Mark Graban, Suz Kaprich, Dr. Greg JacobsonThis webinar covers:The background and goals of the WorkOut methodology, based on the "GE Work-Out" ModelThe method used in KaiNexus WorkOutsThe process and ROI of the WorkOut recently completed at Mary Greeley Medical CenterExcellent opportunities for improvement identified by the Mary Greeley WorkOut teamQ&amp;A

Originally Aired: May 15, 2014 Mark Graban, Suz Kaprich, Dr. Greg Jacobson This webinar covers: The background and goals of the WorkOut methodology, based on the "GE Work-Out" Model The method used in KaiNexus WorkOuts The process and ROI of the WorkOut recently completed at Mary Greeley Medical Center Excellent opportunities for improvement identified by the Mary Greeley WorkOut team Q&amp;A

The ROI of Workouts and KaiNexus

Presented by Chris Burnham  The Q&amp;A session will be recorded later, to be shared as a separate episode in the podcast. In this webinar you will learn:   How to navigate the different roles you will have to play as a Continuous Improvement Leader  About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader  Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs   About the Presenter:  Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis.   Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization.   Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.

Presented by Chris Burnham  The Q&amp;A session will be recorded later, to be shared as a separate episode in the podcast. In this webinar you will learn:  <ul> <li>How to navigate the different roles you will have to play as a Continuous Improvement Leader </li> <li>About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader </li> <li>Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs </li> </ul> About the Presenter: Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis. Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization. Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.

Webinar Recording: Solutions for Sustaining an Improvement Program

In this webinar you will learn:Four aspects of great lean leadershipFour common themes of great lean processesFive problems that CI technology solvesFive focus areas to build a world class lean organization Presenter: Jeff Roussel, KaiNexus VP of SalesHosted By: Mark Graban, KaiNexus VP of Innovation and Improvement Servic

In this webinar you will learn: Four aspects of great lean leadership Four common themes of great lean processes Five problems that CI technology solves Five focus areas to build a world class lean organization Presenter: Jeff Roussel, KaiNexus VP of Sales Hosted By: Mark Graban, KaiNexus VP of Innovation and Improvement Servic

The Why, How and What of Continuous Improvement

Cinnamon Dixon

We saw Cinnamon give a great presentation at this year's Lean Healthcare Transformation Summit, so we asked her to do a podcast with us talking about Daily Tiered Huddles and how that fits into the Lean approach at Cleveland Clinic. Hosted by Mark Graban Here is a link to the Cleveland Clinic Improvement Model that we discuss. ` What role does Visual Management play in the CCIM system? What are the “tiered huddles?” Can you talk first about the front-line huddles? What gets talked about? What are the expected responses or actions coming out of the meeting? Then, how do the huddles follow upward in the leadership chain? What sorts of issues get escalated vs. being handled locally or at a certain level of the organization? How did you roll these out? What have you learned and adjusted during the time you’ve been using these huddles? What advice would you have for others on daily tiered huddles? Biography Cinnamon Dixon, MA, CDP is the Director of Continuous Improvement at the Cleveland Clinic. She has over 15 years of experience in organizational effectiveness and continuous improvement. Cinnamon started her career at the Cleveland Clinic as an organizational effectiveness consultant. In that role she led the development of teams and leaders. Her work included leading system-wide initiatives such as the implementation of the employee engagement survey which focused on how to create and sustain an engaged culture, she was also instrumental in developing and facilitating the Cleveland Clinic Experience which was an interactive exploration for over 50K caregivers on how each person contributes to the mission and values of the organization. During this time her curiosity for continuous improvement peaked. She shifted her focus towards creating and sustaining systems that support the great behaviors that we want to see in our leaders and teams. This led her to join the Continuous Improvement team. In her current role she leads a dedicated group of Continuous Improvement Specialists who execute projects, programs and apply lean methodology as they work to advance the foundation for a continuous improvement culture enterprise-wide. Cinnamon is also an adjunct instructor for Tri-C Corporate College in Cleveland, Ohio. There she teaches a variety of courses centered on organizational effectiveness and continuous improvement. She earned her M.A. in Diversity Management Psychology at Cleveland State University with an emphasis on leadership development, group processes and adult learning.

We saw Cinnamon give a great presentation at this year's Lean Healthcare Transformation Summit, so we asked her to do a podcast with us talking about Daily Tiered Huddles and how that fits into the Lean approach at Cleveland Clinic. Hosted by Mark Graban <a href="https://my.clevelandclinic.org/-/scassets/files/org/clinical-transformation/19-ccc-improvement-model-sheet.ashx?la=en&amp;cvosrc=offline.redirect.improve-url" rel="nofollow" target="_blank">Here is a link to the Cleveland Clinic Improvement Model</a> that we discuss. ` What role does Visual Management play in the CCIM system? What are the “tiered huddles?” Can you talk first about the front-line huddles? What gets talked about? What are the expected responses or actions coming out of the meeting? Then, how do the huddles follow upward in the leadership chain? What sorts of issues get escalated vs. being handled locally or at a certain level of the organization? How did you roll these out? What have you learned and adjusted during the time you’ve been using these huddles? What advice would you have for others on daily tiered huddles? Biography Cinnamon Dixon, MA, CDP is the Director of Continuous Improvement at the Cleveland Clinic. She has over 15 years of experience in organizational effectiveness and continuous improvement. Cinnamon started her career at the Cleveland Clinic as an organizational effectiveness consultant. In that role she led the development of teams and leaders. Her work included leading system-wide initiatives such as the implementation of the employee engagement survey which focused on how to create and sustain an engaged culture, she was also instrumental in developing and facilitating the Cleveland Clinic Experience which was an interactive exploration for over 50K caregivers on how each person contributes to the mission and values of the organization. During this time her curiosity for continuous improvement peaked. She shifted her focus towards creating and sustaining systems that support the great behaviors that we want to see in our leaders and teams. This led her to join the Continuous Improvement team. In her current role she leads a dedicated group of Continuous Improvement Specialists who execute projects, programs and apply lean methodology as they work to advance the foundation for a continuous improvement culture enterprise-wide. Cinnamon is also an adjunct instructor for Tri-C Corporate College in Cleveland, Ohio. There she teaches a variety of courses centered on organizational effectiveness and continuous improvement. She earned her M.A. in Diversity Management Psychology at Cleveland State University with an emphasis on leadership development, group processes and adult learning.

Cinnamon Dixon on Tiered Huddles at Cleveland Clinic

Recorded October 15, 2019 Presented by Paul Wainwright, hosted by Mark Graban and KaiNexus Learning Objectives:  Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it  Paul Wainwright BSc (Hons) MSc MBA CMgr MCMI Managing Director,  Initi8 Business Excellence  Paul is the Managing Director of Initi8 Business Excellence, a consultancy business specializing in enabling organizations to achieve positive an progressive change. The eight core elements supporting the Initi8 Business Excellence framework are focused on Strategy, Design, Leadership, Process, Change, Customer, Learning &amp; Empowerment  Having worked with a range of organizations in various sectors Paul has experience of leading business improvement projects, introducing continuous improvement frameworks and working with senior leaders to train and develop their leadership and management skills. As a Lean Six Sigma Black Belt Paul is very familiar with the challenges that organizations face 'on the ground' and actively works with leaders of organizations to go to Gemba and overcome these challenges.  Paul also works closely with a local university delivering material on their MBA course whilst also offering free consultancy to local charities to help them formulate and deploy operational strategies enabling them to reach their goals and objectives.

Recorded October 15, 2019 Presented by Paul Wainwright, hosted by Mark Graban and KaiNexus Learning Objectives: <ul> <li>Reflect on traditional idealisms of change management and consider how these may be your enemy</li> <li>Identify the need for positive deviance in an organizational setting</li> <li>Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it</li> </ul> Paul Wainwright BSc (Hons) MSc MBA CMgr MCMI Managing Director,  Initi8 Business Excellence Paul is the Managing Director of Initi8 Business Excellence, a consultancy business specializing in enabling organizations to achieve positive an progressive change. The eight core elements supporting the Initi8 Business Excellence framework are focused on Strategy, Design, Leadership, Process, Change, Customer, Learning &amp; Empowerment Having worked with a range of organizations in various sectors Paul has experience of leading business improvement projects, introducing continuous improvement frameworks and working with senior leaders to train and develop their leadership and management skills. As a Lean Six Sigma Black Belt Paul is very familiar with the challenges that organizations face 'on the ground' and actively works with leaders of organizations to go to Gemba and overcome these challenges. Paul also works closely with a local university delivering material on their MBA course whilst also offering free consultancy to local charities to help them formulate and deploy operational strategies enabling them to reach their goals and objectives.

Webinar Recording: Learning to Embrace Positive Deviance

Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban &amp; Greg Jacobson. Topics and Questions Today Are:  Do you dress up for Halloween? How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion? How does KAINEXUS differentiate from a Project management software like Monday.com or Asana? How do we measure engagement (besides a once-every-two-years Gallup survey)? How can we start a successful deployment of an OpEx culture? Any must dos or do nots? What are success criteria of a continuous improvement organization? Leaders, skills, behavior, core team...?  Join us for Episode 26 in January 2020!

Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban &amp; Greg Jacobson. Topics and Questions Today Are: <ul> <li>Do you dress up for Halloween?</li> <li>How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion?</li> <li>How does KAINEXUS differentiate from a Project management software like <a href="http://Monday.com" rel="nofollow" target="_blank">Monday.com</a> or Asana?</li> <li>How do we measure engagement (besides a once-every-two-years Gallup survey)?</li> <li>How can we start a successful deployment of an OpEx culture? Any must dos or do nots?</li> <li>What are success criteria of a continuous improvement organization? Leaders, skills, behavior, core team...?</li> </ul> Join us for Episode 26 in January 2020!

Ask Us Anything! Episode 25

A preview of an upcoming webinar: Applying Strategy Deployment to Your Personal GoalsJanuary 10 from 1:00 - 2:00 ETPresented by Jess OrrWe will cover topics including:Grasp the basic concepts of the Hoshin Kanri strategy deployment processContrast the Hoshin Kanri approach with other other strategy and goal-setting methods Learn how to use the Hoshin process for personal goal development and execution Gain actionable understanding of how you can apply Hoshin Kanri in your own lifeJess OrrJess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.

A preview of an upcoming webinar: Applying Strategy Deployment to Your Personal Goals January 10 from 1:00 - 2:00 ET Presented by Jess Orr We will cover topics including: Grasp the basic concepts of the Hoshin Kanri strategy deployment process Contrast the Hoshin Kanri approach with other other strategy and goal-setting methods Learn how to use the Hoshin process for personal goal development and execution Gain actionable understanding of how you can apply Hoshin Kanri in your own life Jess Orr Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications. In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at <a href="http://www.yokotenlearning.com" rel="nofollow" target="_blank">www.yokotenlearning.com</a>.

Applying Strategy Deployment to Your Personal Goals

A webinar presented by Taryn Davis via KaiNexus.  To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks!  In this webinar, you will learn:  -- What necessary risks look like, and why people are afraid to take them  -- How taking risks allows you to lead people into a cultural shift  -- How to assess your own approach to leading change and encouraging CI mindset  -- How to engage those around you in coming into the change and adopting it themselves  About the Presenter:  Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.  

A webinar presented by Taryn Davis via KaiNexus.  To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks!  In this webinar, you will learn:  -- What necessary risks look like, and why people are afraid to take them -- How taking risks allows you to lead people into a cultural shift -- How to assess your own approach to leading change and encouraging CI mindset -- How to engage those around you in coming into the change and adopting it themselves  About the Presenter: Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.

Webinar: Burn Your Ships! Generating Momentum for Sustained Change

Continuous quality improvement (CQI) is one of those things like a snow cone. It is something that pretty much everyone can agree is awesome. Who would not want it? Yet for some reason, not every organization has a plan for how to achieve CQI. Fewer still, have systems and processes in place to support it, and many that try never successfully reach their goals.

An Unlikely Similarity Between CQI and Snow Cones

In this episode, Maggie Millard and Dr. Greg Jacobson, tell a story about a colleague of Greg's who was excited to hear the word "Kaizen" based on past experience.

Excitement About Kaizen in an ED

Presented by Jess Orr, Hosted by Mark Graban of KaiNexusThis covers topics including:- Grasp the basic concepts of the Hoshin Kanri strategy deployment process- Contrast the Hoshin Kanri approach with other strategy and goal-setting methods - Learn how to use the Hoshin process for personal goal development and execution - Gain actionable understanding of how you can apply Hoshin Kanri in your own lifeAbout Jess OrrJess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.

Presented by Jess Orr, Hosted by Mark Graban of KaiNexus This covers topics including: - Grasp the basic concepts of the Hoshin Kanri strategy deployment process - Contrast the Hoshin Kanri approach with other strategy and goal-setting methods - Learn how to use the Hoshin process for personal goal development and execution - Gain actionable understanding of how you can apply Hoshin Kanri in your own life About Jess Orr Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications. In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at <a href="http://www.yokotenlearning.com" rel="nofollow" target="_blank">www.yokotenlearning.com</a>.

Webinar: Applying Strategy Deployment to Your Personal Goals

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