Cover image of Process and Quality Excellence Pointers

Process and Quality Excellence Pointers

Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, in... Read more

Ranked #1

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episode 009-Six Sigma in Small Business

episode 009-Six Sigma in Small Business

Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments shoul... Read more

19 May 2007

36mins

Ranked #2

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Episode 008-What Control Charts Tell You

Episode 008-What Control Charts Tell You

Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determi... Read more

13 May 2007

11mins

Ranked #3

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Episode 007-Keeping your project moving

Episode 007-Keeping your project moving

There's no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a coupl... Read more

8 Apr 2007

10mins

Ranked #4

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Episode 005-VOC Part I

Episode 005-VOC Part I

If you don't know for sure what your customers are looking for from your organization, chances are you're not giving it ... Read more

7 Feb 2007

12mins

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Ranked #5

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Episode 004-what does the mean mean?

Episode 004-what does the mean mean?

The mean is an attempt to summarize a lot of data with asingle number that represents a "typical" value. Tom discusses t... Read more

21 Jan 2007

9mins

Ranked #6

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Episode 010-Six Sigma and Global Warming

Episode 010-Six Sigma and Global Warming

Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analy... Read more

12 Sep 2007

16mins

Ranked #7

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Episode 012 - Black Belt How To Guide Part II

Episode 012 - Black Belt How To Guide Part II

What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom d... Read more

29 Oct 2007

20mins

Ranked #8

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Episode 003-Black Belt Project Selection Pointers

Episode 003-Black Belt Project Selection Pointers

Here are 9 critical criteria for the Black Belt to consider when deciding if a project is worth pursuing.

9 Jan 2007

9mins

Ranked #9

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Episode 011 - Black Belt How To Guide Part I

Episode 011 - Black Belt How To Guide Part I

What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom di... Read more

22 Oct 2007

10mins

Ranked #10

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Episode 006-VOC Part II: Net Promoter

Episode 006-VOC Part II: Net Promoter

Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP... Read more

3 Mar 2007

10mins

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