In Episode 105 of Now We're Talking, we discuss the inner voice and how to improve intrapersonal communication.

Episode 105 - More on the inner voice, or why not to watch Fox news

In Episode 104 of Now We're Talking, we discuss the difference between support responses and shift responses in social interactions, and how we all might benefit from practicing support responses as we return to face-to-face social interactions.

Episode 104  - Support Responses and Shift Responses in Social Interactions

In Episode 103 of Now We're Talking, we discuss the "feel, felt, found" technique for persuasion and for overcoming strong objections.

Episode 103 - The feel, felt, found technique for persuasion

In Episode 102 of Now We're Talking, we learn the dangers of the cycle of mindless reciprocation and how to avoid it.

Episode 102 - Avoiding the cylce of mindless reciprocation

In Episode 101, we discuss the conditions that are necessary for engaging in the kind of conflict that will bring is closer together.

Episode 101 - How conflict can bring us closer together

In Episode 100 of Now We're Talking we discuss the neutral inner voice as an important form of intrapersonal communication. Master the neutral inner voice and improve all of your communicative interactions.

Episode 100 - The importance of the neutral inner voice

In Episode 099 of Now We're Talking, we review the 10-20-30 rule for making presentations and why that rule helps us to be more persuasive.

Episode 099 - Use the 10-20-30 rule to make persuasive presentations

In Episode 098 of Now We're Talking, we discuss rapport, and how the HEAR technique can build rapport and lead to cooperation.

Episode 098 - How to foster cooperation through rapport

In Episode 097 of Now We're Talking, we discuss rhetorical vision, and how to have a vision and why a vision is inspiring and persuasive and important.

Episode 097 - In order to persuade you need to have a vision

In Episode 096 of Now We're Talking, we discuss the steel man technique for arguing and why it works better than the straw man technique or the hollow man technique.

Episode 096 - Persuasion through the steel man technique

Professor of Communication at the University of Waterloo.  Host of "Now We're Talking" a podcast about how to improve Communication Skills.

Now We're Talking

In Episode 059 of Now We're Talking, we discuss the opposite of making distinctions - affirming or acknowledging a person's view of the world and how powerful those acts can be.

Episode 059 - The Power of Acknowledging and Affirming

In Episode 073 of Now We're Talking we discuss a four-step process for persuading a difficult audience that is likely to resist your requests.

Episode 073 - A Four-Step Process for Persuading Difficult Audiences

In Episode 063 of Now We're Talking we discuss the importance of balancing warmth and directness in our embodied communicative interactions and why balancing warmth and directness will have profound effects on others.

Episode 063 - Why We Should Balance Warmth and Directness

In Episode 025 of Now We're Talking, I review active listening with one of my students.

Episode 025 - Active listening

In Episode 064 of Now We're Talking we discuss the damage done by forms of emotional invalidation, and how to recognize when invalidation is happening and why we should try validation instead.

Episode 064 - Why and How to Stop Invalidating Others

In Episode 018 of Now We're Talking we discuss what parallel structure is, why it's important for writing, and how to use it in your sentences.

Episode 018 - Parallel structure and writing beautiful sentences

In Episode 0012 of Now We're Talking we discuss the communication patterns that are destructive of interpersonal relationships and what to look out for or avoid in order to be a better partner.

Episode 0012 - How some communication practices can ruin our relationships

In Episode 024 of Now We're Talking, I talk with one of my students about intrapersonal communication and how important it is to our self-concept.

Episode 024 - Intrapersonal communication and self-concept

In Episode 076 of Now We're Talking, we discuss strategic thinking and strategic communication, both essential abilities for anyone in a leadership position.

Episode 076 - Strategic Communication

In this episode of Now We're Talking we discuss what a sentence is and some of the most simple and direct ways for writing better sentences.

Episode 015 - What is a sentence and how do I write better sentences?

In Episode 027 of Now We're Talking, I talk with one of my students about the importance of affective states for relationships and the kinds of communication practices that can engage positive affective states and avoid negative affective states.

Episode 027 - The importance of affective states in relationships

In Episode 026 of Now We're Talking, I talk with one of my students about conflict in interpersonal relationships and the kinds of communication practices that can promote productive conflict.

Episode 026 - Conflict in relationships

In Episode 074 of Now We're Talking, we discuss the importance of absorbing and diffusing emotions, especially in group work, and how we can suspend discussions to allow spaces for emotions to be heard and felt and understood, and the transformative impact of these practices on relationships.

Episode 074 - The Importance of Absorbing, Diffusing, and Suspending

In Episode 053 of Now We're Talking, we discuss the appropriate structure of a persuasive, rational paragraph, and how to improve the effectiveness of our writing.

Episode 053 - How to write a persuasive and rational paragraph

In Episode 071 of Now We're Talking, we discuss the importance of diffusing negative feelings in communicative interactions, particularly through face-saving, repair attempts, and de-escalation.

Episode 071 - Repair Attempts, Face-Saving, and De-escalation

In Episode 052 of Now We're Talking, we discuss how we might make a persuasive assertion and the different effects of hyperbole and careful reasoning.

Episode 052 - Hyperbole vs. Care, or how to make a persuasive rational argument

In Episode 034 of Now We're Talking we discuss the importance of word choice in writing and how to choose words well.

Episode 034 - The importance of word choice when writing

In Episode 075 of Now We're Talking, we discuss the use of a specific question for mitigating people's emotional, anxious responses to change or uncertainty.

Episode 075 - A Magic Question for Mitigating Anxiety

In Episode 070 of Now We're Talking, we discuss the importance of helping others improve their communication skills by asking them one important questions - "What did you get out of that?" - to help them reflect on and improve their strategic ability to produce effects on others.

Episode 070 - Why you should ask others: What did you get out of that?

In Episode 079 of Now We're Talking we discuss switch-tracking and how it leads to conflict.

Episode 079 - Why conflict happens: switch-tracking

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