GuestsDenise Foley, VP of eCommerce and DTC - Bollman Hats CompanyIan Leslie, CMO - Industry West

<h3><br/>Guests</h3><ul><li>Denise Foley, VP of eCommerce and DTC - Bollman Hats Company</li><li>Ian Leslie, CMO - Industry West</li></ul>

Commerce in Crisis: Is there a Post-COVID Playbook for D2C?

In a sentence: what makes your customer your customer? Why do they love your brand? How do you get customers to share with each other?How are you building community? These are the most important questions a modern retailer can ask themselves in the 2020s.Listen to the brilliant minds from brands like Tracksmith, Seabags, Ministry of Supply, and Smiling Button break down how they're driving engagement and lifetime value in this new podcast.GuestsMatt Taylor, Founder - TracksmithLaura Hnatow, VP of Marketing and Ecommerce - SeabagsAman Advani, Founder - Ministry of SupplyCaroline Leed, Founder - Smiling Button

<p>In a sentence: what makes your customer your customer? Why do they love your brand? How do you get customers to share with each other?</p><p>How are you building community? These are the most important questions a modern retailer can ask themselves in the 2020s.</p><p>Listen to the brilliant minds from brands like Tracksmith, Seabags, Ministry of Supply, and Smiling Button break down how they're driving engagement and lifetime value in this new podcast.</p><h3>Guests</h3><ul><li>Matt Taylor, Founder - Tracksmith</li><li>Laura Hnatow, VP of Marketing and Ecommerce - Seabags</li><li>Aman Advani, Founder - Ministry of Supply</li><li>Caroline Leed, Founder - Smiling Button</li></ul>

"Passion Brands: Creating Experiences that People Fall in Love With" - LIVE at the Tracksmith Track House, Boston

EPISODE SUMMARYCreating a brand is hard enough - holding true to your ideals is harder still. This panel joins us to talk about "doing things the hard way" and creating brand experiences and products that not only define - but align with - the mission of the brand.Join us for a show recorded LIVE at Bollman Hats, Santa Monica, CA.EPISODE NOTESWhat does it mean to have "purity" in your brand? For Christy Dawn it means reusing only deadstock fabric and employing local craftspeople at a fair wage. For Fitz Frames it means solving problems with vertical integration and staying true to a founding mission. For ALO Yoga it means creating community and using yogis and actual practitioners in its in-home and online digital experiences.Join us for a show recorded LIVE at Bollman Hats, Santa Monica, CAGuestsGABRIEL SCHLUMBERGER, CEO @ Fitz FramesVICTORIA AINSWORTH, Growth ConsultantNICK JAQUAY, IT Operations Manager @ ALO Yoga

<h2>EPISODE SUMMARY</h2><p>Creating a brand is hard enough - holding true to your ideals is harder still. This panel joins us to talk about "doing things the hard way" and creating brand experiences and products that not only define - but align with - the mission of the brand.</p><p>Join us for a show recorded LIVE at Bollman Hats, Santa Monica, CA.</p><h2>EPISODE NOTES</h2><p>What does it mean to have "purity" in your brand? For Christy Dawn it means reusing only deadstock fabric and employing local craftspeople at a fair wage. For Fitz Frames it means solving problems with vertical integration and staying true to a founding mission. For ALO Yoga it means creating community and using yogis and actual practitioners in its in-home and online digital experiences.</p><p>Join us for a show recorded LIVE at Bollman Hats, Santa Monica, CA</p><h3>Guests</h3><p><a href="https://www.linkedin.com/in/gschlumb/" rel="nofollow" target="_blank">GABRIEL SCHLUMBERGER, CEO @ Fitz Frames</a></p><p><a href="https://www.linkedin.com/in/victoria-ainsworth-18423038/" rel="nofollow" target="_blank">VICTORIA AINSWORTH, Growth Consultant</a></p><p><a href="https://www.linkedin.com/in/njaquay/" rel="nofollow" target="_blank">NICK JAQUAY, IT Operations Manager @ ALO Yoga</a></p>

"Your Vibe Attracts Your Tribe" - LIVE at Bollman Hats, Santa Monica

Direct-to-Consumer (D2C) brands are abundant today in a digital-first world. B2B is using the D2C playbook to provide digital capabilities to an increasingly tech-savvy marketplace. B2B buyers prize ease of use and nimble brands can persuade their customers into being more frequent shoppers with storytelling, digital enablement and content creation in a way that B2C have done online for nearly 2 decades. Join us for a show recorded LIVE at Industry West in SOHO, NYC. Guests  Ian Leslie - CMO, Industry West Jesse Lazarus - Chief Process and Innovation Officer, Kravet Hayden Kwast - Director of Ecommerce, Olam Specialty Coffee

<p>Direct-to-Consumer (D2C) brands are abundant today in a digital-first world. B2B is using the D2C playbook to provide digital capabilities to an increasingly tech-savvy marketplace.</p> <p>B2B buyers prize ease of use and nimble brands can persuade their customers into being more frequent shoppers with storytelling, digital enablement and content creation in a way that B2C have done online for nearly 2 decades.</p> <p>Join us for a show recorded LIVE at Industry West in SOHO, NYC.</p> <h3>Guests</h3> <ul> <li>Ian Leslie - <a href="https://www.linkedin.com/in/irleslie/" rel="nofollow" target="_blank">CMO, Industry West</a></li> <li>Jesse Lazarus - <a href="https://www.linkedin.com/in/jesse-lazarus-b196123b" rel="nofollow" target="_blank">Chief Process and Innovation Officer, Kravet</a></li> <li>Hayden Kwast - <a href="https://www.linkedin.com/in/haydenkwast/" rel="nofollow" target="_blank">Director of Ecommerce, Olam Specialty Coffee</a></li></ul>

Merchant to Merchant Episode 13 - B2B Innovation in a D2C World (LIVE at Industry West, SOHO NYC)

What happens when you start treating failure like success? Innovators in B2B, B2C, Grocery and CRO join us to talk about what it takes to iterate and innovate at a fast pace, while cultivating a culture of empathy, making storytelling the center of your data strategy, and putting proven processes into place while disrupting entire industries. Listen now! Guests   Farshid Taffazoli - CTO, Sandow Media   Reneida Leon - Technical Product Manager, Kroger Digital   Brian Schmitt - Co-Founder, Surefoot 

<p>What happens when you start treating failure like success? Innovators in B2B, B2C, Grocery and CRO join us to talk about what it takes to iterate and innovate at a fast pace, while cultivating a culture of empathy, making storytelling the center of your data strategy, and putting proven processes into place while disrupting entire industries.</p> <p>Listen now!</p> <h1>Guests</h1> <ul> <li> <p>Farshid Taffazoli - <a href="http://www.sandow.com/brands/beautydna/" rel="nofollow" target="_blank">CTO, Sandow Media</a></p> </li> <li> <p>Reneida Leon - <a href="https://www.linkedin.com/in/reneidaleon/" rel="nofollow" target="_blank">Technical Product Manager, Kroger Digital</a></p> </li> <li> <p>Brian Schmitt - <a href="https://www.linkedin.com/in/brianschmitt/" rel="nofollow" target="_blank">Co-Founder, Surefoot</a></p> </li></ul>

Merchant to Merchant Episode 12 - Innovating with Empathy and Humility (LIVE at Island Company, Palm Beach)

Robert Graham

Our first live show of 2019 kicks off with a bang - we met live at the Robert Graham store on Abbot Kinney in Venice Beach, CA to talk to three amazing brands - Birdwell Beach Britches, Sole Bicycles, and Karmaloop / Shiek Shoes. Each one has a story of transformation, maturation, and how to engage with customers who have endless choice. Listen now! Guests   Geoff Clawson - CEO - Birdwell   Theo Gallo - Director of Commerce - Karmaloop/Shiek Shoes   Brian Ruben, Cofounder -Sole Bicycles 

<p>Our first live show of 2019 kicks off with a bang - we met live at the Robert Graham store on Abbot Kinney in Venice Beach, CA to talk to three amazing brands - Birdwell Beach Britches, Sole Bicycles, and Karmaloop / Shiek Shoes. Each one has a story of transformation, maturation, and how to engage with customers who have endless choice. Listen now!</p> <h1>Guests</h1> <ul> <li> <p>Geoff Clawson - <a href="https://www.linkedin.com/in/geoffclawson/" rel="nofollow" target="_blank">CEO - Birdwell</a></p> </li> <li> <p>Theo Gallo - <a href="https://www.linkedin.com/in/theo-gallo-2ba1a353/" rel="nofollow" target="_blank">Director of Commerce - Karmaloop/Shiek Shoes</a></p> </li> <li> <p>Brian Ruben, <a href="https://www.linkedin.com/in/brian-ruben/" rel="nofollow" target="_blank">Cofounder -Sole Bicycles</a></p> </li></ul>

Merchant to Merchant Episode 11 - LIVE at Robert Graham, Venice Beach

Keely Carney

Keely Carney knows about second chances herself. When she found herself re-entering the workforce after a life-changing experience in rehabilitation she saw first-hand how hard it can be for people to rebuild their lives and launch a career. She took what she learned from her own story and founded a Non Profit retail brand, Second Chance, which provides jobs for the homeless and inspiration to their customers through words of affirmation - through local partnerships - crafting beautiful handmade treasures. In this episode we'll meet Keely and dive into how she made her transformation and how she's helping give a second chance to others. Listen now! Guest Keely Carney, Founder and Executive President - Second Chance Mugs Special discount for subscribers! Head over to scmugs.org and use code SOMETHINGDIGITAL for 10% off your order.

<p>Keely Carney knows about second chances herself. When she found herself re-entering the workforce after a life-changing experience in rehabilitation she saw first-hand how hard it can be for people to rebuild their lives and launch a career. She took what she learned from her own story and founded a Non Profit retail brand, Second Chance, which provides jobs for the homeless and inspiration to their customers through words of affirmation - through local partnerships - crafting beautiful handmade treasures. In this episode we'll meet Keely and dive into how she made her transformation and how she's helping give a second chance to others. Listen now!</p> <h1>Guest</h1> <p><a href="https://www.linkedin.com/in/keelycarney/" rel="nofollow" target="_blank">Keely Carney, Founder and Executive President - Second Chance Mugs</a></p> <p><strong>Special discount for subscribers! <a href="http://scmugs.org" rel="nofollow" target="_blank">Head over to scmugs.org</a> and use code SOMETHINGDIGITAL for 10% off your order.</strong></p>

Merchant to Merchant Episode 10 - Social Enterprise (w/ Keely Carney, Second Chance Mugs)

Jesse Lazarus

Jesse Lazarus is no stranger to pushing the limits. As the Chief Process and Innovation Officer for historic textile manufacturer Kravet he has fought to modernize the way businesses transact with the over 109-year-old company.  In this episode of Merchant to Merchant we discuss the challenges of choosing where to invest, how to promote and cheerlead adoption in an organization, and where technologies can assist and where they can hinder. Listen now! Guest Jesse Lazarus, Chief Process and Innovation Officer - Kravet

<p>Jesse Lazarus is no stranger to pushing the limits. As the Chief Process and Innovation Officer for historic textile manufacturer Kravet he has fought to modernize the way businesses transact with the over 109-year-old company.  In this episode of Merchant to Merchant we discuss the challenges of choosing where to invest, how to promote and cheerlead adoption in an organization, and where technologies can assist and where they can hinder.</p> <p>Listen now!</p> <h1>Guest</h1> <p><a href="https://www.linkedin.com/in/jesse-lazarus-b196123b" rel="nofollow" target="_blank">Jesse Lazarus, Chief Process and Innovation Officer - Kravet</a></p>

Merchant to Merchant Episode 9 - "The Way it's Always Been Done" (w/ Jesse Lazarus, Kravet)

Building community is no easy task. Creating that community and keeping your authenticity and your voice is even harder - and yet, somehow the three merchants from Atlanta on our panel this month have found a way to create opportunities for telling their stories and spreading their message, through commerce, and creating vibrant communities. From popsicles to messages of love and hope this panel doesn't disappoint. A very special thanks to Mailchimp and to Citizen Supply for making this edition of Merchant to Merchant possible! Guests  Eryn Eddy, So Worth Loving Chuck Reece, Bitter Southerner Steven Carse, King of Pops  Host  Phillip Jackson - Ecommerce Evangelist, Something Digital

<p>Building community is no easy task. Creating that community and keeping your authenticity and your voice is even harder - and yet, somehow the three merchants from Atlanta on our panel this month have found a way to create opportunities for telling their stories and spreading their message, through commerce, and creating vibrant communities.</p> <p>From popsicles to messages of love and hope this panel doesn't disappoint. A very special thanks to Mailchimp and to Citizen Supply for making this edition of Merchant to Merchant possible!</p> <h2>Guests</h2> <ul> <li><a href="http://soworthloving.com" rel="nofollow" target="_blank">Eryn Eddy, So Worth Loving</a></li> <li><a href="http://bittersoutherner.com/" rel="nofollow" target="_blank">Chuck Reece, Bitter Southerner</a></li> <li><a href="https://kingofpops.com/" rel="nofollow" target="_blank">Steven Carse, King of Pops</a></li> </ul> <h2>Host</h2> <ul> <li><a href="https://twitter.com/philwinkle" rel="nofollow" target="_blank">Phillip Jackson</a> - Ecommerce Evangelist, Something Digital</li></ul>

Merchant to Merchant Episode 8 - Building Communities, Changing Lives

How do you combat the challenges of extreme seasonality in retail? This month we traveled to Seattle to the Filson Flagship store and invited two incredible retailers to a fireside chat to discuss exactly this. They lent their voice to a conversation we’ve been having here at Something Digital for some time - how do you combat the challenges of extreme seasonality in retail? Beyond just creating new products and scaling your business horizontally - what can a retailer do? Listen as Daniel Nettleton and Trevor Phillips offer advice and give insight to how they’re overcoming these challenges at Merchant to Merchant LIVE in Seattle! Guests  Trevor Phillips, Mervin Manufacturing Daniel Nettleton, Espresso Parts  Interviewer  Phillip Jackson - Ecommerce Evangelist, Something Digital

<p>How do you combat the challenges of extreme seasonality in retail? This month we traveled to Seattle to the Filson Flagship store and invited two incredible retailers to a fireside chat to discuss exactly this.</p> <p>They lent their voice to a conversation we’ve been having here at Something Digital for some time - how do you combat the challenges of extreme seasonality in retail? Beyond just creating new products and scaling your business horizontally - what can a retailer do? Listen as Daniel Nettleton and Trevor Phillips offer advice and give insight to how they’re overcoming these challenges at Merchant to Merchant LIVE in Seattle!</p> <h1>Guests</h1> <ul> <li><a href="https://www.linkedin.com/in/gtrevorphillips/" rel="nofollow" target="_blank">Trevor Phillips, Mervin Manufacturing</a></li> <li><a href="https://www.linkedin.com/in/ddavidn/" rel="nofollow" target="_blank">Daniel Nettleton, Espresso Parts</a></li> </ul> <h1>Interviewer</h1> <ul> <li><a href="https://www.linkedin.com/in/philwinkle" rel="nofollow" target="_blank">Phillip Jackson</a> - Ecommerce Evangelist, Something Digital</li></ul>

Merchant to Merchant Episode 7 - "No Room For Error" Overcoming the Challenges of Extreme Seasonality

Stories about digital commerce: for merchants, by merchants.

There are quite a few podcast out there that cover the topic of e-commerce, but nearly all of them focus exclusively on Developer perspectives or business perspective and not the intersection of the two. This podcast is an amazing job (even in episode number one) bringing those two areas together i&#39;ll keeping the focus of attention squarely on the merchants needs.

Something Digital and Phillip Jackson and then amazing job with this podcast and if you own or operate an e-commerce business you&#39;d be remiss if you weren&#39;t subscribed to this podcast.

Finally - an eCommerce podcast that addresses technical AND business issues!!!

Merchant to Merchant: A Retail Podcast by Something Digital

Melissa Ben-Ishay

Seth Horowitz

13 retail locations and a website are just the beginning for Baked By Melissa. In this podcast we uncover how Baked by Melissa have made their core values part of their product offering, how they gave away over 150,000 cupcakes in a campaign to encourage America to "side with love" -- and how they're making decisions more personal with daily use of personas. Guests  Melissa Ben-Ishay - Chief Product Officer, Baked by Melissa Seth Horowitz, CEO, Baked by Melissa  Interviewer  Phillip Jackson - Ecommerce Evangelist, Something Digital

<p>13 retail locations and a website are just the beginning for Baked By Melissa. In this podcast we uncover how Baked by Melissa have made their core values part of their product offering, how they <strong>gave away</strong> over 150,000 cupcakes in a campaign to encourage America to "side with love" -- and how they're making decisions more personal with daily use of personas.</p> <h1>Guests</h1> <ul> <li><a href="https://www.linkedin.com/in/melissa-ben-ishay-65a0a75" rel="nofollow" target="_blank">Melissa Ben-Ishay</a> - Chief Product Officer, Baked by Melissa</li> <li><a href="https://www.linkedin.com/in/seth-horowitz-a5198721" rel="nofollow" target="_blank">Seth Horowitz</a>, CEO, Baked by Melissa</li> </ul> <h1>Interviewer</h1> <ul> <li><a href="https://www.linkedin.com/in/philwinkle" rel="nofollow" target="_blank">Phillip Jackson</a> - Ecommerce Evangelist, Something Digital</li></ul>

Merchant to Merchant Episode 6 - "Side With Love" (w/ Melissa Ben-Ishay and Seth Horowitz, Baked by Melissa)

Brick and Mortar retail is in crisis, digital is thriving. We discuss the ins-and-outs of what makes a successful digital commerce strategy in businesses that depend on wholesale, and how to find success in a vertically-integrated direct-to-consumer brand. A panel of veteran ecommerce managers discuss how to navigate the months ahead and map out their own plans for success. Sponsors A very special thanks to Magento for sponsoring this event, and to Rothman's New York for providing the venue. Guests  Lee Bissonnette - VP of Ecommerce, Mark Fisher Footwear Julie Lefkowitz, Ecommerce Director, Ramy Brook Heather Kaminetsky, President, DreamLabs  Moderator  Phillip Jackson - Ecommerce Evangelist, Something Digital

<p>Brick and Mortar retail is in crisis, digital is thriving. We discuss the ins-and-outs of what makes a successful digital commerce strategy in businesses that depend on wholesale, and how to find success in a vertically-integrated direct-to-consumer brand. A panel of veteran ecommerce managers discuss how to navigate the months ahead and map out their own plans for success.</p> <h1>Sponsors</h1> <p>A very special thanks to <a href="https://magento.com" rel="nofollow" target="_blank">Magento</a> for sponsoring this event, and to <a href="https://www.rothmansny.com/" rel="nofollow" target="_blank">Rothman's New York</a> for providing the venue.</p> <h1>Guests</h1> <ul> <li><a href="https://www.linkedin.com/in/leebissonnette" rel="nofollow" target="_blank">Lee Bissonnette</a> - VP of Ecommerce, Mark Fisher Footwear</li> <li><a href="https://www.linkedin.com/in/julie-lefkowitz-314a6484" rel="nofollow" target="_blank">Julie Lefkowitz</a>, Ecommerce Director, Ramy Brook</li> <li><a href="https://www.linkedin.com/in/heather-kaminetsky-099540" rel="nofollow" target="_blank">Heather Kaminetsky</a>, President, DreamLabs</li> </ul> <h1>Moderator</h1> <ul> <li><a href="https://www.linkedin.com/in/philwinkle" rel="nofollow" target="_blank">Phillip Jackson</a> - Ecommerce Evangelist, Something Digital</li></ul>

Merchant to Merchant Episode 5: "Frenemies" - LIVE at Rothman's

Sean Phaler

Pentair took some risks when creating its new education and commerce site for their B2B audience. The Pentair Aquatic Eco-Systems – World Aquaculture Technology Engineering &amp; Research (PAES W.A.T.E.R.) site combined an innovative customer experience utilizing Google Maps to tour a state-of-the-art fishery, built and managed by Pentair. Guests  Sean Phaler, Manager of Digital Innovation at Pentair Aquatic Eco-Systems Paul Briscoe, Development Team Leader at Human-Element

<p>Pentair took some risks when creating its new education and commerce site for their B2B audience. The Pentair Aquatic Eco-Systems – World Aquaculture Technology Engineering &amp; Research (PAES W.A.T.E.R.) site combined an innovative customer experience utilizing Google Maps to tour a state-of-the-art fishery, built and managed by Pentair.</p> <h1>Guests</h1> <ul> <li><a href="https://www.linkedin.com/in/seanphaler/" rel="nofollow" target="_blank">Sean Phaler</a>, Manager of Digital Innovation at Pentair Aquatic Eco-Systems</li> <li><a href="https://www.linkedin.com/in/paulbriscoe/" rel="nofollow" target="_blank">Paul Briscoe</a>, Development Team Leader at Human-Element</li></ul>

Merchant to Merchant Episode 4: "Taking Risks" (w/ Sean Phaler of Pentair)

Jon Azrielant

Phillip has an intimate conversation with Jon Azrielant - Director of Marketing of Richline, a Berkshire Hathaway Company - about going global and how jewelry.com has thrived through various changes in the marketplace and consumer demands. Guest  Jon Azrielant - Director of Marketing, Richline / jewelry.com

<p>Phillip has an intimate conversation with Jon Azrielant - Director of Marketing of Richline, a Berkshire Hathaway Company - about going global and how <a href="http://jewelry.com" rel="nofollow" target="_blank">jewelry.com</a> has thrived through various changes in the marketplace and consumer demands.</p> <h1>Guest</h1> <ul> <li><a href="https://twitter.com/azrielant" rel="nofollow" target="_blank">Jon Azrielant</a> - Director of Marketing, Richline / <a href="http://jewelry.com" rel="nofollow" target="_blank">jewelry.com</a></li></ul>

Merchant to Merchant Episode 3: Going Global isn't Easy (w/ Jon Azrielant, Richline)

The best podcast episodes on global issues affecting everyone. Covering topics such as the #metoo movement, climate change, the impact of technology and some of the biggest global issues facing us right now. For anyone interested in learning more about the world, and some of the issues we're facing, pick an episode below and start listening! Add episodes you're interested into your queue below!

Best Episodes on Global Issues

The best podcast episodes on non-current politics. Covering topics such as universal basic income, democracy, poverty & justice and more. For anyone interested in learning more about politics that affect that world, not just now, but in the longer term. Add episodes you're interested into your queue below!