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Client Horror Stories

Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what ... Read more

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That time when your client was upset about why she was in a small podcast, that only got 10,000 downloads for her episode (with Tom Schwab)

That time when your client was upset about why she was in a small podcast, that only got 10,000 downloads for her episode (with Tom Schwab)

In this episode, Tom Schwab of Interview Valet shares how trust and communication flow in the same river towards success... Read more

7 Jul 2022

58mins

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That time when a customer frequently visits your workplace and uses the “quality control” card to eat free cupcake samples (with Braden Cadenelli)

That time when a customer frequently visits your workplace and uses the “quality control” card to eat free cupcake samples (with Braden Cadenelli)

customer approached him asking for a large order of cupcakes from them. The company accepted the offer and this customer... Read more

27 May 2022

1hr 17mins

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That time when the web guy suddenly went MIA because he’s going through an existential crisis (with Timi Orosz)

That time when the web guy suddenly went MIA because he’s going through an existential crisis (with Timi Orosz)

In this whiskey and wine-powered episode, Timi Orosz, founder of Connect One Marketing, shared a story where she learned... Read more

10 May 2022

1hr 1min

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That time when you were too nice to a client so a 15-page website snowballed into a 150 + page one

That time when you were too nice to a client so a 15-page website snowballed into a 150 + page one

In this episode, Ari Krzyzek, the co-founder of Chykalophia, shared an exciting-turned-heartbreaking project that led he... Read more

12 Apr 2022

56mins

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That time when you worked for a client in the funeral business and ended up being ghosted yourself (with Liz Wilcox)

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That time you were hired to remotely create a Shopify store, yet ended up setting up your client’s store, in a mall, at midnight (with Nick Janetakis)

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Always be careful when working with friends, close ones, or family members. You might wind up becoming their packager! ... Read more

28 Jan 2022

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That time your client who was too good to be true was, in fact, too good to be true (with Dimitri Constantine)

That time your client who was too good to be true was, in fact, too good to be true (with Dimitri Constantine)

Dimitri Constantine is the CEO & Founder of Brandcoders, and the protagonist of today’s tale. His story brings us ba... Read more

31 Dec 2021

58mins

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That time getting “comfortable with uncomfortable conversations” was the key to managing your startup (with Kison Patel)

That time getting “comfortable with uncomfortable conversations” was the key to managing your startup (with Kison Patel)

Today’s story might as well fall under the “Managing Horror Stories” category because that’s exactly what it is. Kison P... Read more

21 Dec 2021

1hr 20mins

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That time your client threatened to fire you if you didn’t deliver a surprise demo, months before the due date (with Andrew Kemendo)

That time your client threatened to fire you if you didn’t deliver a surprise demo, months before the due date (with Andrew Kemendo)

Andrew Kemendo is the Principal Architect, AI at Unity Technologies, and also the star of Client Horror Stories #24. Tod... Read more

14 Dec 2021

50mins

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