Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX will be presenting this informative webinar. Cybersecurity risk management and the potential for enforcement actions is not diminishing. An area of increasing interest by the Federal Trade Commission, the United States Department of Justice, and Congress is third parties taking sensitive data (especially by social media and search engine giants), including protected health information, without obtaining affirmative patient/consumer consent and benefiting financially. The U. S. Department of Health and Human Services, the agency tasked with enforcing HIPAA, also plays a critical role. The purpose of this presentation is to address different federal government initiatives, recent enforcement actions and incidents, and risk mitigation. This webinar will cover the following objectives: 1. Learn about the differences between various laws and the implications for liability in relation to not obtaining the appropriate patient/consumer consent before using sensitive information for sales and marketing purposes. 2. Appreciate the various initiatives, incidents, and enforcement actions taken by private entities in disclosing potential breaches, as well as different federal government enforcement action. 3. Glean risk management tools to incorporate into compliance programs.

Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX will be presenting this informative webinar. Cybersecurity risk management and the potential for enforcement actions is not diminishing. An area of increasing interest by the Federal Trade Commission, the United States Department of Justice, and Congress is third parties taking sensitive data (especially by social media and search engine giants), including protected health information, without obtaining affirmative patient/consumer consent and benefiting financially. The U. S. Department of Health and Human Services, the agency tasked with enforcing HIPAA, also plays a critical role. The purpose of this presentation is to address different federal government initiatives, recent enforcement actions and incidents, and risk mitigation. This webinar will cover the following objectives: 1. Learn about the differences between various laws and the implications for liability in relation to not obtaining the appropriate patient/consumer consent before using sensitive information for sales and marketing purposes. 2. Appreciate the various initiatives, incidents, and enforcement actions taken by private entities in disclosing potential breaches, as well as different federal government enforcement action. 3. Glean risk management tools to incorporate into compliance programs.

The Increasing Role of the FTC in the Poaching of PHI – A Discussion of Better Help, GoodRx & Flo: Audio Version of the Webinar

1st Talk Compliance features guest Govi Goyal, President, Financial Services, at Panacea Healthcare Solutions, on the topic of Evolution of Price Transparency and How to Stay Ahead of CMS Requirements. Govi joins our host Catherine Short to discuss how the new CMS Price Transparency Rule and No Surprises Act are closely related. By providing Good Faith Estimates for healthcare services, hospitals can comply with both regulations. This helps patients understand their expected costs upfront and avoid surprise medical bills. Panacea’s CMS Price Transparency and Hospital Zero-Base Pricing software solutions can assist hospitals in providing accurate Good Faith Estimates to their patients and stay compliant with the latest regulations.

1st Talk Compliance features guest Govi Goyal, President, Financial Services, at Panacea Healthcare Solutions, on the topic of Evolution of Price Transparency and How to Stay Ahead of CMS Requirements. Govi joins our host Catherine Short to discuss how the new CMS Price Transparency Rule and No Surprises Act are closely related. By providing Good Faith Estimates for healthcare services, hospitals can comply with both regulations. This helps patients understand their expected costs upfront and avoid surprise medical bills. Panacea’s CMS Price Transparency and Hospital Zero-Base Pricing software solutions can assist hospitals in providing accurate Good Faith Estimates to their patients and stay compliant with the latest regulations.

Evolution of Price Transparency and How to Stay Ahead of CMS Requirements

1st Talk Compliance features attorneys Sean McKenna, Lauren Nelson, and Vincent Aiello of Spencer Fane LLP, on the topic of Healthcare Assets: How to Preserve and Protect. Sean, Lauren, and Vince join our host Catherine Short to discuss the interplay between enforcement and liability proceedings with asset protection, explore how government and private litigation matters can impact healthcare companies, clinicians, and executives, and provide tips and preventative strategies to preserve income and assets prior to such action to ensure business continuity and succession planning. 

1st Talk Compliance features attorneys Sean McKenna, Lauren Nelson, and Vincent Aiello of Spencer Fane LLP, on the topic of Healthcare Assets: How to Preserve and Protect. Sean, Lauren, and Vince join our host Catherine Short to discuss the interplay between enforcement and liability proceedings with asset protection, explore how government and private litigation matters can impact healthcare companies, clinicians, and executives, and provide tips and preventative strategies to preserve income and assets prior to such action to ensure business continuity and succession planning.

Healthcare Assets – How to Preserve and Protect

A Harassment-Free Workplace vs the Right to Engage in Concerted Activity

Expert presenter, Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX guides us through current trends and tips. With its roots stemming back to 1863, the False Claims Act continues to be the U.S. Department of Justice’s primary enforcement tool for returning money to the Federal Treasury. It is also considered one of five fundamental fraud, waste, and abuse laws, which potentially impact a provider every time a claim is submitted to Medicare, Medicaid, and other government programs because of the attestation language. The purpose of this webinar is to provide a synopsis of the False Claims Act and the current landscape in relation to coverage determinations and the federal Anti-Kickback Statute. This webinar will cover the following objectives:  Learn about current case law and some of the diverging opinions in different federal courts. Appreciate the hot areas of potential liability. Understand how a legitimate and robust compliance program comes into play with the recent changes to the DOJ’s cooperation credit and compensation reforms from both the criminal and civil divisions. 

Expert presenter, Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX guides us through current trends and tips. With its roots stemming back to 1863, the False Claims Act continues to be the U.S. Department of Justice’s primary enforcement tool for returning money to the Federal Treasury. It is also considered one of five fundamental fraud, waste, and abuse laws, which potentially impact a provider every time a claim is submitted to Medicare, Medicaid, and other government programs because of the attestation language. The purpose of this webinar is to provide a synopsis of the False Claims Act and the current landscape in relation to coverage determinations and the federal Anti-Kickback Statute. This webinar will cover the following objectives: <ol> <li>Learn about current case law and some of the diverging opinions in different federal courts.</li> <li>Appreciate the hot areas of potential liability.</li> <li>Understand how a legitimate and robust compliance program comes into play with the recent changes to the DOJ’s cooperation credit and compensation reforms from both the criminal and civil divisions.</li> </ol>

False Claims Act “Hot Areas” – What You Need to Know: Audio Version of the Webinar

A Practical Approach to The Safe Harbor Law

Raymond Ribble is the CEO and Founder at SPHER, Inc. a market-leading compliance analytics, cyber-security solution addressing: HIPAA compliance, State Privacy Laws, and ePHI security threats and our expert presenter for this webinar. HIPAA data breach penalties typically get measured in millions of dollars even following an organization implementing NIST cybersecurity framework measures. With the new HIPAA Safe Harbor Law, signed last January of 2021, HHS and OCR may consider increased penalty mitigation when an organization can demonstrate it has been following established good security practices for a period greater than 12 months. It is important to understand that the Safe Harbor Law, while offering substantial protection, does not provide a true safe harbor. Safe harbor laws normally shield an entity from liability when the criteria are met, however the new HIPAA Safe Harbor Law only offers some protection. The Office for Civil Rights (OCR) may consider whether a covered entity had implemented certain technical safeguards for 12 months. where appropriate, it allows OCR leniency in assessing the breach. Our presentation will examine what are the established security practices for healthcare, and how to pivot your organization’s security profile in order to mitigate breach penalties in the event of an event. This webinar will cover the following objectives: 1. What is the HIPAA Safe Harbor Law (Previously HR-7898) 2. Where can I find support 3. Demonstrating Compliance

Raymond Ribble is the CEO and Founder at SPHER, Inc. a market-leading compliance analytics, cyber-security solution addressing: HIPAA compliance, State Privacy Laws, and ePHI security threats and our expert presenter for this webinar. HIPAA data breach penalties typically get measured in millions of dollars even following an organization implementing NIST cybersecurity framework measures. With the new HIPAA Safe Harbor Law, signed last January of 2021, HHS and OCR may consider increased penalty mitigation when an organization can demonstrate it has been following established good security practices for a period greater than 12 months. It is important to understand that the Safe Harbor Law, while offering substantial protection, does not provide a true safe harbor. Safe harbor laws normally shield an entity from liability when the criteria are met, however the new HIPAA Safe Harbor Law only offers some protection. The Office for Civil Rights (OCR) may consider whether a covered entity had implemented certain technical safeguards for 12 months. where appropriate, it allows OCR leniency in assessing the breach. Our presentation will examine what are the established security practices for healthcare, and how to pivot your organization’s security profile in order to mitigate breach penalties in the event of an event. This webinar will cover the following objectives: 1. What is the HIPAA Safe Harbor Law (Previously HR-7898) 2. Where can I find support 3. Demonstrating Compliance

The Safe Harbor Law: A Practical Approach – Audio Version of the Webinar

The Risk of Data Sharing

DMEPOS – In Compliance with CMS

An audio version from the live event: It’s important to understand how the application of the 2023 E&amp;M codes impacts reimbursement. Inaccurate coding and inefficient documentation practices can result in a decline in revenue and increase the likelihood of downstream inaccuracies of patient data. Join Panacea Healthcare Solutions’ Director of Coding &amp; Documentation Services, Becky Jacobsen, CCS-P, CPC, CPEDC, CBCS, MBS, CEMC, BSN, and Executive Vice President of Coding &amp; Documentation, Kathy Pride, RHIT, CPC, CCS-P, for a complimentary 90-minute training where they will review the 2023 E&amp;M documentation guidelines and requirements and provide examples on how to improve your internal documentation processes to ensure appropriate reimbursement and avoid compliance issues. A live Q&amp;A at the end of the training will provide the opportunity to ask questions. Those who register will receive the recording along with a post-training FAQ sheet to reference as you put these new guidelines into practice. The learning objectives for this training include: – Explain the revised 2023 E&amp;M guidelines for selecting the correct level of service – Cover prolonged service codes, and updates to critical care and split/shared visits. – Demonstrate efficiencies for documenting E&amp;M levels of service based on the revised guidelines.

An audio version from the live event: It’s important to understand how the application of the 2023 E&amp;M codes impacts reimbursement. Inaccurate coding and inefficient documentation practices can result in a decline in revenue and increase the likelihood of downstream inaccuracies of patient data. Join Panacea Healthcare Solutions’ Director of Coding &amp; Documentation Services, Becky Jacobsen, CCS-P, CPC, CPEDC, CBCS, MBS, CEMC, BSN, and Executive Vice President of Coding &amp; Documentation, Kathy Pride, RHIT, CPC, CCS-P, for a complimentary 90-minute training where they will review the 2023 E&amp;M documentation guidelines and requirements and provide examples on how to improve your internal documentation processes to ensure appropriate reimbursement and avoid compliance issues. A live Q&amp;A at the end of the training will provide the opportunity to ask questions. Those who register will receive the recording along with a post-training FAQ sheet to reference as you put these new guidelines into practice. The learning objectives for this training include: – Explain the revised 2023 E&amp;M guidelines for selecting the correct level of service – Cover prolonged service codes, and updates to critical care and split/shared visits. – Demonstrate efficiencies for documenting E&amp;M levels of service based on the revised guidelines.

Evaluation and Management Updates 2023, Training, Q and A- Audio Version of the Training

Tune in to 1st Talk Compliance with your host, Catherine Short, Partnership Marketing Specialist at First Healthcare Compliance. On this 30-minute, informative program, Catherine, and her guests will discuss the hottest topics, pain points and learning opportunities related to healthcare compliance management in America. Whether you’re wondering about federal fraud and abuse laws, OSHA, or human resources compliance, tune in to gain insight. Here you can also enjoy our archived library of audio webinars and partner interviews!  We help healthcare compliance officers achieve peace of mind and we’re excited to bring some of the brightest minds together to 1st Talk Compliance!

Whether you’re well established as a healthcare compliance innovator, or just getting started carving out your role as a change agent within your organization - this is a must-listen podcast for you! Catherine and the entire 1st HC team do an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of navigating an ever changing data security and compliance environment - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

Empowering, education and actionable! 🙌

1st Talk Compliance

First Healthcare Compliance hosts Pam Joslin, MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/M of Innovative Healthcare Consulting, for an interactive discussion on “Compliance Program Effectiveness: Auditing and Monitoring.”The OIG (Office of Inspector General) states, “One of the seven critical elements of a compliance program is ongoing auditing and monitoring.” The OIG has noted that organizations should incorporate independent reviews and compliance program effectiveness evaluations to identify compliance gaps and evince that the compliance program is effective.This webinar will look at the distinct differences and also the relationship with the roles and responsibilities between the two functions to ensure that your organization is fully compliant.Educational Objectives:1. Define unique differences between “auditing” and “monitoring”2. Review live case studies, risks, penalties for top 2018 violations.3. Discover how “best practices” are implementing auditing and monitoring. (Who does what?)

First Healthcare Compliance hosts Pam Joslin, MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/M of Innovative Healthcare Consulting, for an interactive discussion on “Compliance Program Effectiveness: Auditing and Monitoring.” The OIG (Office of Inspector General) states, “One of the seven critical elements of a compliance program is ongoing auditing and monitoring.” The OIG has noted that organizations should incorporate independent reviews and compliance program effectiveness evaluations to identify compliance gaps and evince that the compliance program is effective. This webinar will look at the distinct differences and also the relationship with the roles and responsibilities between the two functions to ensure that your organization is fully compliant. Educational Objectives: 1. Define unique differences between “auditing” and “monitoring” 2. Review live case studies, risks, penalties for top 2018 violations. 3. Discover how “best practices” are implementing auditing and monitoring. (Who does what?)

Compliance Program Effectiveness: Auditing and Monitoring

First Healthcare Compliance hosts Steven S. Wilder, BA, CHSP, STS, Senior Consultant &amp; COO of Sorensen, Wilder &amp; Associates for an interactive discussion on “Recognizing &amp; Defusing Aggressive Behavior Before Violence Erupts.” As acts of violence against healthcare workers continues to increase at epidemic rates, every healthcare worker must be trained to recognize and defuse aggression before they become a victim of violence.Educational Objectives:1. Identify six common changes in behavior a person commonly goes through from "Calm" to "Physically Violent"2. For each of these behaviors, identify proven deescalants that can be used to restore a state of calm3. Explain the techniques used in the triangle approach to verbal de-escalation

First Healthcare Compliance hosts Steven S. Wilder, BA, CHSP, STS, Senior Consultant &amp; COO of Sorensen, Wilder &amp; Associates for an interactive discussion on “Recognizing &amp; Defusing Aggressive Behavior Before Violence Erupts.” As acts of violence against healthcare workers continues to increase at epidemic rates, every healthcare worker must be trained to recognize and defuse aggression before they become a victim of violence. Educational Objectives: 1. Identify six common changes in behavior a person commonly goes through from "Calm" to "Physically Violent" 2. For each of these behaviors, identify proven deescalants that can be used to restore a state of calm 3. Explain the techniques used in the triangle approach to verbal de-escalation

Recognizing & Defusing Aggressive Behavior Before Violence Erupts

First Healthcare Compliance hosts Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, for an interactive discussion on “HIPAA and Health Apps.” As technology evolves and features are adopted by healthcare consumers, so the need arises for either new laws and/or guidance on existing laws. This webinar highlights the Privacy Rule and Security Rule in the context of the marketing and sale of PHI and addresses the new HHS FAQs on Health Apps. Finally, risk mitigation techniques for executives and board members alike round out the presentation.Educational Objectives:1. Identify privacy and security concerns related to the marketing and/or sale of PHI.2. Provide an overview of the recent HHS FAQs on Healthcare Apps.3. Learn risk-mitigation techniques to avoid legal liability.

First Healthcare Compliance hosts Rachel V. Rose, JD, MBA, principal with Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, for an interactive discussion on “HIPAA and Health Apps.” As technology evolves and features are adopted by healthcare consumers, so the need arises for either new laws and/or guidance on existing laws. This webinar highlights the Privacy Rule and Security Rule in the context of the marketing and sale of PHI and addresses the new HHS FAQs on Health Apps. Finally, risk mitigation techniques for executives and board members alike round out the presentation. Educational Objectives: 1. Identify privacy and security concerns related to the marketing and/or sale of PHI. 2. Provide an overview of the recent HHS FAQs on Healthcare Apps. 3. Learn risk-mitigation techniques to avoid legal liability.

HIPAA and Health Apps

First Healthcare Compliance hosts Reid Kiser, MS, is the founder and chief consultant of Kiser Healthcare Solutions, LLC, (KHS), for an interactive discussion on “Understanding the Healthcare Quality Measurement Data Landscape: "Data is the New Oil."” This presentation provides a deeper understanding of the healthcare quality measurement landscape and is specifically focused on the various data sources available and frequently used. An overview of the different measure types will be tied to the different data sources that may be used as well as understanding the strengths and weaknesses of each data type. In closing, a glimpse into the future of what quality measurement may look like will be provided by the presenter based on current trends and insights.Educational Objectives:1. Understand the general healthcare quality and performance measurement landscape2. Define the various measurement types and categories3. Explore the various data source types for quality measure reporting including the strengths and weaknesses of each

First Healthcare Compliance hosts Reid Kiser, MS, is the founder and chief consultant of Kiser Healthcare Solutions, LLC, (KHS), for an interactive discussion on “Understanding the Healthcare Quality Measurement Data Landscape: "Data is the New Oil."” This presentation provides a deeper understanding of the healthcare quality measurement landscape and is specifically focused on the various data sources available and frequently used. An overview of the different measure types will be tied to the different data sources that may be used as well as understanding the strengths and weaknesses of each data type. In closing, a glimpse into the future of what quality measurement may look like will be provided by the presenter based on current trends and insights. Educational Objectives: 1. Understand the general healthcare quality and performance measurement landscape 2. Define the various measurement types and categories 3. Explore the various data source types for quality measure reporting including the strengths and weaknesses of each

Understanding the Healthcare Quality Measurement Data Landscape: “Data is the New Oil”

Catherine Short chats with Rachel V. Rose, JD, MBA, principal of Rachel V. Rose – Attorney at Law, P.L.L.C., Houston, TX, about the topic of “HIPAA and Health Apps.” As technology evolves and features are adopted by healthcare consumers, so does the need for either new regulations and/or guidance on existing regulations. This radio show highlights the Privacy Rule and the Security Rule in the context of PHI sales and marketing, as well as addressing the recent HHS FAQs on Health Apps. We will learn to appreciate privacy and security concerns related to the marketing and/or sale of PHI, address the recent HHS FAQs on Healthcare Apps, and learn risk-mitigation tips to reduce legally liability.

First Healthcare Compliance hosts Robert Hopton, Chief Executive Officer and Sarah Reiter, Vice President Strategic Partnerships of Health eFilings, for an interactive discussion on “How to Manage the Challenges of MIPS Reporting.” The presenters will provide insight into the MIPS program, what it means, and what you can do to maximize Medicare reimbursements. Health eFilings, a CEHRT (Certified EHR Technology), is a national leader in MIPS compliance and data management.MIPS requires providers to transition from a volume to value-based care model or else face significant financial penalties and even reputational harm. The stakes have been raised every year and it is even more complex than it has been in the past, further increasing the stress, burden and financial risk to providers. It is critical to understand what reporting methods will optimize your MIPS score. And, since the focus is always on the bottom line, it's imperative to know what tangible steps can be taken to increase the financial payouts from the program without requiring any additional resources or time.Objectives: 	The elements, and complexities, of each of the four MIPS categories and how to navigate them. 	The fundamental, but critical, differences between reporting methodologies. 	The advantages of using a technology-based compliance solution vs. a manual one to earn points and optimize your MIPS score.

First Healthcare Compliance hosts Robert Hopton, Chief Executive Officer and Sarah Reiter, Vice President Strategic Partnerships of Health eFilings, for an interactive discussion on “How to Manage the Challenges of MIPS Reporting.” The presenters will provide insight into the MIPS program, what it means, and what you can do to maximize Medicare reimbursements. Health eFilings, a CEHRT (Certified EHR Technology), is a national leader in MIPS compliance and data management. MIPS requires providers to transition from a volume to value-based care model or else face significant financial penalties and even reputational harm. The stakes have been raised every year and it is even more complex than it has been in the past, further increasing the stress, burden and financial risk to providers. It is critical to understand what reporting methods will optimize your MIPS score. And, since the focus is always on the bottom line, it's imperative to know what tangible steps can be taken to increase the financial payouts from the program without requiring any additional resources or time. Objectives: 	The elements, and complexities, of each of the four MIPS categories and how to navigate them. 	The fundamental, but critical, differences between reporting methodologies. 	The advantages of using a technology-based compliance solution vs. a manual one to earn points and optimize your MIPS score.

How to Manage the Challenges of MIPS Reporting

First Healthcare Compliance hosts Stephen Bittinger, Esq. of Nexsen Pruet, for an interactive discussion on “The New, Personal Audit Threat: Targeted Probe and Educate (TPE) Audits.” Attendees will learn about the new Medicare Administrative Contractor (MAC) Targeted Probe and Educate (TPE) audits and significant risks to not only reimbursement by provider's Medicare credentialing and licensing.Objectives:1. Learn the TPE process.2. Learn how to pass a TPE audit.3. Learn the significant risks of failing a TPE audit.

First Healthcare Compliance hosts Stephen Bittinger, Esq. of Nexsen Pruet, for an interactive discussion on “The New, Personal Audit Threat: Targeted Probe and Educate (TPE) Audits.” Attendees will learn about the new Medicare Administrative Contractor (MAC) Targeted Probe and Educate (TPE) audits and significant risks to not only reimbursement by provider's Medicare credentialing and licensing. Objectives: 1. Learn the TPE process. 2. Learn how to pass a TPE audit. 3. Learn the significant risks of failing a TPE audit.

The New Personal Audit Threat Targeted Probe and Educate (TPE) Audits

First Healthcare Compliance hosts Courtney Tito, Esq., Member, of McDonald Hopkins LLC, for an interactive discussion on “Payor Disputes and Audits: Observations &amp; Strategies.” This presentation will help participants better understand the payor audit process and prepare the organization to respond. From recognizing the significance of initial correspondence, to responding effectively to initial and subsequent rounds of review, the presentation will take participants through the payor audit process from a government perspective and compare and contrast typical government audits with typical commercial audits. Finally, the presentation will identify some best practices that labs can implement now to prepare for payor audits.Objectives:1. Describe the government audit process - from initial correspondence through the various stages of appeal and share speakers’ experience with respect to commercial payor audits – what is similar and what is different from government audits.2. Discuss the provider's responsibilities with respect to the medical necessity of testing for which it is submitting claims.3. Identify steps providers can take to prepare for audits prior to an audit being initiated.

First Healthcare Compliance hosts Courtney Tito, Esq., Member, of McDonald Hopkins LLC, for an interactive discussion on “Payor Disputes and Audits: Observations &amp; Strategies.” This presentation will help participants better understand the payor audit process and prepare the organization to respond. From recognizing the significance of initial correspondence, to responding effectively to initial and subsequent rounds of review, the presentation will take participants through the payor audit process from a government perspective and compare and contrast typical government audits with typical commercial audits. Finally, the presentation will identify some best practices that labs can implement now to prepare for payor audits. Objectives: 1. Describe the government audit process - from initial correspondence through the various stages of appeal and share speakers’ experience with respect to commercial payor audits – what is similar and what is different from government audits. 2. Discuss the provider's responsibilities with respect to the medical necessity of testing for which it is submitting claims. 3. Identify steps providers can take to prepare for audits prior to an audit being initiated.

Payor Disputes and Audits: Observations & Strategies

Catherine Short speaks with Cristin Gardner, Director of Consumer Products &amp; Markets at Life Image a healthcare network for exchanging clinical and operational information including medical images, about “Upholding HIPAA OCR Compliance &amp; Streamlining Patient Access to Medical Data.” Digital innovation is transforming healthcare. The federal government has recently made significant pushes to make healthcare more consumer-friendly by creating easier access to health information and ePHI through technology. Healthcare providers have an obligation to conform to HIPAA regulations and guidance from the HHS, Office of the National Coordinator for Health IT around sharing data with patients that evolve alongside changes in the healthcare and technology landscape. The vast majority of providers have moved to electronic records but still rely on outdated technology like CD’s, and faxes to deliver this data. This is often due to a misunderstanding of HIPAA, coupled with outdated institutional policies and practices. We will identify common practices that can result in significant HHS OCR violation penalties and we will discuss ways in which healthcare and compliance have changed with the rise of consumerism.

Upholding HIPAA OCR Compliance & Streamlining Patient Access to Medical Data

Front

First Healthcare Compliance hosts Shivhon Adkins, MPA, Founder of Medical Receptionist Network for an interactive discussion on “Front Desk Success with Medical Receptionist Engagement.” Improve your front desk with a primary focus on the actions, independence, and abilities of your Medical Receptionists. Begin using feedback to enhance teamwork and shared goals while maintaining a successful environment by eliminating issues at the source and supporting your front desk team.Educational Objectives:1. Improve workflows and processes to improve front desk efficiency2. Demonstrating great customer service and organization to improve the overall patient experience3. Keeping Medical Receptionists focused on top priorities with consistency, redirection, and clear expectations

First Healthcare Compliance hosts Shivhon Adkins, MPA, Founder of Medical Receptionist Network for an interactive discussion on “Front Desk Success with Medical Receptionist Engagement.” Improve your front desk with a primary focus on the actions, independence, and abilities of your Medical Receptionists. Begin using feedback to enhance teamwork and shared goals while maintaining a successful environment by eliminating issues at the source and supporting your front desk team. Educational Objectives: 1. Improve workflows and processes to improve front desk efficiency 2. Demonstrating great customer service and organization to improve the overall patient experience 3. Keeping Medical Receptionists focused on top priorities with consistency, redirection, and clear expectations

Front Desk Success with Medical Receptionist Engagement

First Healthcare Compliance hosts Cristin Gardner, Director of Consumer Products &amp; Markets, at Life Image, Inc., and David Schoolcraft, Partner and Chair of Digital Health Law Group, at Ogden Murphy Wallace, for an interactive discussion on “Upholding HIPAA Compliance and Streamlining Patient Access to Medical Data in Today’s Digital, Consumer-Driven Environment.” Patients expect their medical records to be available through digital formats, including mobile applications and have a growing number of digital tools available to them. In addition to pressure from patients, the federal government has recently made significant movement to make healthcare more consumer-friendly by creating easier access to ePHI through technology and giving patients more control of their health information. These changes represent the modernization of healthcare, and have a significant impact on compliance regulations and practices.If you rely on outdated technology like CD’s, and faxes to deliver this data to patients, or if you do not know how your organization shares PHI, this session will strengthen your knowledge regarding government mandates and practice changes to meet increased patient demand to share information in digital formats using secure, HIPAA-compliant channels that will catalyze change while maintaining compliance.Objectives:1. Consumer trends are forcing healthcare to modernize. Consider compliance practice changes to conform to changing demands from patients.2. Understand OCRs updated guidance on sharing ePHI with third-party mobile applications. Identify common practices to avoid that can result in significant penalties for violation.3. With impending regulatory changes, recognize implications on current practices and identify necessary adjustments.

First Healthcare Compliance hosts Cristin Gardner, Director of Consumer Products &amp; Markets, at Life Image, Inc., and David Schoolcraft, Partner and Chair of Digital Health Law Group, at Ogden Murphy Wallace, for an interactive discussion on “Upholding HIPAA Compliance and Streamlining Patient Access to Medical Data in Today’s Digital, Consumer-Driven Environment.” Patients expect their medical records to be available through digital formats, including mobile applications and have a growing number of digital tools available to them. In addition to pressure from patients, the federal government has recently made significant movement to make healthcare more consumer-friendly by creating easier access to ePHI through technology and giving patients more control of their health information. These changes represent the modernization of healthcare, and have a significant impact on compliance regulations and practices. If you rely on outdated technology like CD’s, and faxes to deliver this data to patients, or if you do not know how your organization shares PHI, this session will strengthen your knowledge regarding government mandates and practice changes to meet increased patient demand to share information in digital formats using secure, HIPAA-compliant channels that will catalyze change while maintaining compliance. Objectives: 1. Consumer trends are forcing healthcare to modernize. Consider compliance practice changes to conform to changing demands from patients. 2. Understand OCRs updated guidance on sharing ePHI with third-party mobile applications. Identify common practices to avoid that can result in significant penalties for violation. 3. With impending regulatory changes, recognize implications on current practices and identify necessary adjustments.

Upholding HIPAA Compliance and Streamlining Patient Access to Medical Data in Today’s Digital, Consumer-Driven Environment

First Healthcare Compliance hosts William McBorrough, Co-Founder and Chief Security Advisor at MCGlobalTech for an interactive discussion on “Best Practices for Implementing PHI Security.” This presentation will review security trends in the healthcare industry over the last year and present current top cybersecurity threats to healthcare organizations and patients. The audience will also learn strategies and best practices for combating those threats and protecting patients.Educational Objectives:1. Provide audience with insight into healthcare industry security trends.2. Educate audience on top security threats to healthcare providers and patients.3. Educate audience on best practices for managing security threats and protecting patients.

First Healthcare Compliance hosts William McBorrough, Co-Founder and Chief Security Advisor at MCGlobalTech for an interactive discussion on “Best Practices for Implementing PHI Security.” This presentation will review security trends in the healthcare industry over the last year and present current top cybersecurity threats to healthcare organizations and patients. The audience will also learn strategies and best practices for combating those threats and protecting patients. Educational Objectives: 1. Provide audience with insight into healthcare industry security trends. 2. Educate audience on top security threats to healthcare providers and patients. 3. Educate audience on best practices for managing security threats and protecting patients.

Best Practices for Implementing PHI Security

First Healthcare Compliance hosts Andrew B. Wilson attorney and legislative specialist in Morris James LLP’s Health Care Industry and Government Relations Groups for an interactive discussion on “Telemedicine Compliance Primer - Using Delaware as a Model.”Telemedicine is booming nationwide. Practices of all sizes - from the solo practice to the hospital system - are grappling with the new tools and reading tea leaves as the payment landscape evolves to value based payment. This presentation will highlight areas for compliance staff and counsel to be aware of and unresolved areas and challenges for telemedicine. While we will be using Delaware as an example, the issues will be applicable to any jurisdiction.Educational Objectives:1. Legal questions telemedicine programs should raise in developing their processes2.Moving parts and gaps in insurance laws3. Where telemedicine may play into healthcare delivery 2.0

First Healthcare Compliance hosts Andrew B. Wilson attorney and legislative specialist in Morris James LLP’s Health Care Industry and Government Relations Groups for an interactive discussion on “Telemedicine Compliance Primer - Using Delaware as a Model.” Telemedicine is booming nationwide. Practices of all sizes - from the solo practice to the hospital system - are grappling with the new tools and reading tea leaves as the payment landscape evolves to value based payment. This presentation will highlight areas for compliance staff and counsel to be aware of and unresolved areas and challenges for telemedicine. While we will be using Delaware as an example, the issues will be applicable to any jurisdiction. Educational Objectives: 1. Legal questions telemedicine programs should raise in developing their processes 2.Moving parts and gaps in insurance laws 3. Where telemedicine may play into healthcare delivery 2.0

Telemedicine Compliance Primer – Using Delaware as a Model

First Healthcare Compliance hosts Jennifer Gimler Brady, Partner and General Counsel at Potter Anderson &amp; Corroon LLP for an interactive discussion on “The Role of Boards in Healthcare Compliance.” Jennifer will discuss the compliance function of boards of healthcare entities during this presentation.Educational Objectives:1. The presentation will review the primary functions, responsibilities and duties of boards of healthcare entities.2. The presentation will highlight the compliance and oversight role of healthcare boards.3. The presentation will discuss institutional and individual liability issues pertinent to boards of healthcare entities

First Healthcare Compliance hosts Jennifer Gimler Brady, Partner and General Counsel at Potter Anderson &amp; Corroon LLP for an interactive discussion on “The Role of Boards in Healthcare Compliance.” Jennifer will discuss the compliance function of boards of healthcare entities during this presentation. Educational Objectives: 1. The presentation will review the primary functions, responsibilities and duties of boards of healthcare entities. 2. The presentation will highlight the compliance and oversight role of healthcare boards. 3. The presentation will discuss institutional and individual liability issues pertinent to boards of healthcare entities

The Role of Boards in Healthcare Compliance

First Healthcare Compliance hosts Patricia M. Clendening, President of HR Strategies, LLC for an interactive discussion on “How to Navigate the Ever-Changing Anti-Harassment Regulations.” New regulations are impacting employers regarding discrimination in employment and more specifically harassment prevention. How can employers learn about these changes and what do they need to do to ensure they provide a workplace that is harassment-free? What are the training requirements, if any. What are the reporting requirements, if any? What additional resources are available for alleged victims and what can employers do to be proactive, address offensive behaviors and conduct impartial investigations? Join us for this informative webinar and have these and other questions answered.Educational Objectives:1. Gain an understanding of new regulations.2. Gain an understanding of an employer's responsibilities regarding the prevention and correction of harassment.3. Understanding the legal prohibition against retaliation and ensure that companies are in compliance with new regulations

First Healthcare Compliance hosts Patricia M. Clendening, President of HR Strategies, LLC for an interactive discussion on “How to Navigate the Ever-Changing Anti-Harassment Regulations.” New regulations are impacting employers regarding discrimination in employment and more specifically harassment prevention. How can employers learn about these changes and what do they need to do to ensure they provide a workplace that is harassment-free? What are the training requirements, if any. What are the reporting requirements, if any? What additional resources are available for alleged victims and what can employers do to be proactive, address offensive behaviors and conduct impartial investigations? Join us for this informative webinar and have these and other questions answered. Educational Objectives: 1. Gain an understanding of new regulations. 2. Gain an understanding of an employer's responsibilities regarding the prevention and correction of harassment. 3. Understanding the legal prohibition against retaliation and ensure that companies are in compliance with new regulations

How to Navigate the Ever-Changing Anti-Harassment Regulations

First Healthcare Compliance hosts Catherine Walters, Esq., partner at Bybel Rutledge LLP and Chair of the firm's Employment/Labor Law Group, for an interactive discussion on “Navigating the Background Check &amp; FCRA Compliance Minefield.”Many employers perform pre-employment background checks, whether required by law, business needs or both. As employer needs expand, compliance requirements escalate, becoming more and more complex as new statutes are passed. Now, even a minor error can result in major liability for an employer. This program will provide employers with information, tools and tips on compliance with background check laws, including criminal background checks, the Fair Credit Reporting Act, state credit check laws, "Ban-the-Box" laws and similar prohibitions.Educational Objectives:1. To familiarize attendees with relevant background check laws, including examples of federal, state and local laws impacting on background check compliance.2. To provide tools and tips for compliance3. To suggest/provide resources for further self-study

First Healthcare Compliance hosts Catherine Walters, Esq., partner at Bybel Rutledge LLP and Chair of the firm's Employment/Labor Law Group, for an interactive discussion on “Navigating the Background Check &amp; FCRA Compliance Minefield.” Many employers perform pre-employment background checks, whether required by law, business needs or both. As employer needs expand, compliance requirements escalate, becoming more and more complex as new statutes are passed. Now, even a minor error can result in major liability for an employer. This program will provide employers with information, tools and tips on compliance with background check laws, including criminal background checks, the Fair Credit Reporting Act, state credit check laws, "Ban-the-Box" laws and similar prohibitions. Educational Objectives: 1. To familiarize attendees with relevant background check laws, including examples of federal, state and local laws impacting on background check compliance. 2. To provide tools and tips for compliance 3. To suggest/provide resources for further self-study

Navigating the Background Check & FCRA Compliance Minefield

First Healthcare Compliance hosts George W. Bodenger of the Law Offices of George W. Bodenger, LLC, for an interactive discussion on “Telemedicine - Key Legal and Business Issues.” The presentation will highlight key legal and business issues in telemedicine. It will focus on (1) why telemedicine is so important to our healthcare delivery system; (2) how telemedicine has developed from a federal and state legislative perspective; (3) the different technologies used in telemedicine and their application in healthcare services delivery; and (4) the manner in which certain primary bodies of law in healthcare apply to telemedicine services.Objectives: 	Enhance understanding of attendees regarding the evolution of telemedicine in health services delivery. 	Assist attendees to develop a fundamental understanding of the types of technologies used and services provided in telemedicine. 	Educate attendees on the primary bodies of law affecting telemedicine.

First Healthcare Compliance hosts George W. Bodenger of the Law Offices of George W. Bodenger, LLC, for an interactive discussion on “Telemedicine - Key Legal and Business Issues.” The presentation will highlight key legal and business issues in telemedicine. It will focus on (1) why telemedicine is so important to our healthcare delivery system; (2) how telemedicine has developed from a federal and state legislative perspective; (3) the different technologies used in telemedicine and their application in healthcare services delivery; and (4) the manner in which certain primary bodies of law in healthcare apply to telemedicine services. Objectives: 	Enhance understanding of attendees regarding the evolution of telemedicine in health services delivery. 	Assist attendees to develop a fundamental understanding of the types of technologies used and services provided in telemedicine. 	Educate attendees on the primary bodies of law affecting telemedicine.

Telemedicine – Key Legal and Business Issues

Catherine Short speaks with Elizabeth Sullivan, Esq. and Emily A. Johnson, Esq., Members, of McDonald Hopkins LLC , about the topic of “Eliminating Kickbacks in Recovery Act (EKRA).” In October 2018, the Eliminating Kickbacks in Recovery Act (EKRA) was signed into law as part of the larger SUPPORT Act. It is an important piece of legislation impacting the healthcare industry, as a violation is punishable by a fine of up to $200,000 and/or imprisonment of up to 10 years for each occurrence. We will discuss a wide range of topics related to EKRA including an overview and understanding of the Eliminating Kickbacks in Recovery Act, talk about the similarities and differences between EKRA and the federal Anti-Kickback Statute, and obtain an understanding regarding prohibited compensation structures.

Eliminating Kickbacks in Recovery Act (EKRA)

First Healthcare Compliance hosts Gavin Baker, President of Baker Labs, a digital healthcare marketing firm, for an interactive discussion on “How to Handle Negative Patient Reviews.”This webinar will cover the importance of reviews to today's modern doctor and patient, and what to do about a negative review.Educational Objectives:1. What you should do (and not do) on review sites2. The best review sites your practice need to be present on.3. How to respond to a negative review.

First Healthcare Compliance hosts Gavin Baker, President of Baker Labs, a digital healthcare marketing firm, for an interactive discussion on “How to Handle Negative Patient Reviews.” This webinar will cover the importance of reviews to today's modern doctor and patient, and what to do about a negative review. Educational Objectives: 1. What you should do (and not do) on review sites 2. The best review sites your practice need to be present on. 3. How to respond to a negative review.

How to Handle Negative Patient Reviews

Host Catherine Short live from the MGMA Annual Conference 2019 in New Orleans with guests Melody Mulaik and Rene' Comire.Catherine speaks with Melody Mulaik, MSHS, President of Revenue Cycle Coding Strategies, a First Healthcare Compliance partner, about “Appropriate Use Criteria Consultations Requirements – 2021 and Beyond.” Melody discusses the Appropriate Use Criteria and its regulatory requirements, reviews expectations for ordering providers, and evaluates what is necessary for performing providers.Next, Catherine interviews a long time First Healthcare Compliance client, Rene’ Comire, CMPE, Practice Manager at Manchester Ob/Gyn Associates in New Hampshire. Rene' discusses the challenges and opportunities at Manchester Ob/Gyn Associates, a typical day in the life of a Practice Manager, and how she manages to keep it all organized while ensuring compliance!

Host Catherine Short live from the MGMA Annual Conference 2019 in New Orleans with guests Melody Mulaik and Rene' Comire. Catherine speaks with Melody Mulaik, MSHS, President of Revenue Cycle Coding Strategies, a First Healthcare Compliance partner, about “Appropriate Use Criteria Consultations Requirements – 2021 and Beyond.” Melody discusses the Appropriate Use Criteria and its regulatory requirements, reviews expectations for ordering providers, and evaluates what is necessary for performing providers. Next, Catherine interviews a long time First Healthcare Compliance client, Rene’ Comire, CMPE, Practice Manager at Manchester Ob/Gyn Associates in New Hampshire. Rene' discusses the challenges and opportunities at Manchester Ob/Gyn Associates, a typical day in the life of a Practice Manager, and how she manages to keep it all organized while ensuring compliance!

1st Talk Compliance: From MGMA19 in New Orleans – Guests Melody Mulaik and Rene’ Comire

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