Cover image of Nobody Told Me That! with Teresa Duncan

Nobody Told Me That! with Teresa Duncan

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/

Ranked #1

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Ep. 41 "Antitrust Suits Against Delta Dental: Let's Break It Down"

Ep. 41 "Antitrust Suits Against Delta Dental: Let's Break It Down"

Let me tell you about 11 separate antitrust lawsuits filed against Delta Dental Plans Association and all of the state D... Read more

21 Nov 2019

1hr 20mins

Ranked #2

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Ep. 19. Check-in, Painful Office Stories and PANDA awareness (not the fluffy kind)

Ep. 19. Check-in, Painful Office Stories and PANDA awareness (not the fluffy kind)

Kevin joins Teresa to see where we are with our 2018 goals. The conversation branches out to how you can improve your of... Read more

2 May 2018

1hr

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Ranked #3

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Ep. 31 "Rockstar Team Management" with Laura Hatch

Ep. 31 "Rockstar Team Management" with Laura Hatch

5:00  Employee Ingredients List - What makes the ideal candidate? 8:00 Let’s focus on team building. How can they best w... Read more

4 Mar 2019

1hr 2mins

Ranked #4

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Ep. 13 Feeling Financial Pressure? You’re Not Alone.

Ep. 13 Feeling Financial Pressure? You’re Not Alone.

What kind of pressures do dentists and practice owners face? Teresa talks about the factors that can weigh heavy on the ... Read more

6 Nov 2017

45mins

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Ranked #5

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Ep. 21 Spotting bullies in the workplace: dental edition

Ep. 21 Spotting bullies in the workplace: dental edition

We dig in to this very emotional topic that impacts dentistry. If you haven't had an issue - awesome. But more than like... Read more

12 Jul 2018

46mins

Ranked #6

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Ep. 18. Conversations: Andrea Greer talks systems, outsourcing, CAD/CAM and cancer

Ep. 18. Conversations: Andrea Greer talks systems, outsourcing, CAD/CAM and cancer

Teresa is joined by speaker and consultant Andrea Greer for a candid talk on a range of topics. They cover family relati... Read more

14 Feb 2018

1hr 12mins

Ranked #7

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Ep. 40 "Potpourri Episode: Insurance FAQs"

Ep. 40 "Potpourri Episode: Insurance FAQs"

Thanks for letting me tell you about the most common inquiries I receive. Today’s episode is a virtual amalgam (see what... Read more

7 Nov 2019

37mins

Ranked #8

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Ep. 28 "Nobody told me that dentists retire 6 years later than the average American" with Reese Harper, CFP

Ep. 28 "Nobody told me that dentists retire 6 years later than the average American" with Reese Harper, CFP

Today’s podcast explores why retirement amongst dentists is growing more elusive. The average American retires at age 63... Read more

17 Dec 2018

57mins

Ranked #9

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Ep. 22. Medical Pricing Conversations: What Can We Learn?

Ep. 22. Medical Pricing Conversations: What Can We Learn?

Kevin & Teresa talk about how Kevin's hangnail turned into a medical plan exploration. Can the dental industry learn... Read more

25 Jul 2018

37mins

Ranked #10

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Ep. 45 "Graceful but Firm Communications with Lois Banta"

Ep. 45 "Graceful but Firm Communications with Lois Banta"

Lois knows A/R, management and mentoring. And that’s just a tiny bit of her talent. A couple of highlights: How have pa... Read more

22 Jan 2020

49mins

Ranked #11

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Ep. 39 "What is Smile Direct Club's business model? It may not be what you think." with Kevin Henry

Ep. 39 "What is Smile Direct Club's business model? It may not be what you think." with Kevin Henry

I attended a recent course presented by Dr. Jeff Sulitzer who is the Chief Clinical Officer at SmileDirectClub (SDC). Yo... Read more

17 Oct 2019

49mins

Ranked #12

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Ep. 37: "Hero Talk" with Dr. Paul Etchison

Ep. 37: "Hero Talk" with Dr. Paul Etchison

Dr. Etchison is a former client but I can’t take the credit. The man is motivated and super-smart about the dental busin... Read more

21 Aug 2019

48mins

Ranked #13

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Ep12: AADOM Conference wrap-up, Kevin's book & Siroworld

Ep12: AADOM Conference wrap-up, Kevin's book & Siroworld

AADOM's Annual Conference is over. Kevin and Teresa discuss exhibits, speakers & crowd demographics. Susan Gunn, Lau... Read more

21 Oct 2017

57mins

Ranked #14

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Ep. 43 "Dishing with Friends: Talking Payment Arrangements and Patient Trust"

Ep. 43 "Dishing with Friends: Talking Payment Arrangements and Patient Trust"

Sometimes having dinner with friends brings out hidden talents. My companions were Lisa Spradley of Front Desk Lady for ... Read more

17 Dec 2019

47mins

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