Navigating Difficult Conversations with Salon Clients
Navigating Difficult Conversations with Salon Clients
In this episode, Nina responds to a question from Evan Joseph about dealing with a salon client who is being unreasonabl... Read more
3 Jul 2023
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23mins
Dear Salon Industry, We Need To Talk About Home Care Solutions for Your Clients
Dear Salon Industry, We Need To Talk About Home Care Solutions for Your Clients
In this episode, Nina talks about the true purpose of providing home care solutions for your clients and some of the fal... Read more
20 Jun 2023
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23mins
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The $100K Email: Building Care, Trust, and Value with Your Existing Clients
The $100K Email: Building Care, Trust, and Value with Your Existing Clients
In this episode, Nina shares some simple, high-impact ways to show clients you care, build trust, and create more value ... Read more
5 Jun 2023
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ENCORE: A Different Look at Team Handbooks and Client Agreements
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Healthy Boundaries: Conversation Framework for Pricing Discussions with Clients
Healthy Boundaries: Conversation Framework for Pricing Discussions with Clients
In this episode, Nina shares the Healthy Boundary Conversation Framework from My AwesomeAF Healthy Boundary Handbook to ... Read more
7 May 2023
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19mins
Not Everyone Goes To A Salon: A Lesson In Marketing & Your Mindset
Not Everyone Goes To A Salon: A Lesson In Marketing & Your Mindset
In this episode, Nina shares some much-needed context to help you understand the difference between salon-going and non-... Read more
24 Apr 2023
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16mins
It's Time To Dismantle The Salon Retail Narrative
It's Time To Dismantle The Salon Retail Narrative
In this episode, Nina invites you to dismantle a decades-old narrative about salon "retailing". The truth is, your clien... Read more
3 Apr 2023
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17mins
Here Comes The Sun: Lessons About Trauma, Determination, Healing & Hope
Here Comes The Sun: Lessons About Trauma, Determination, Healing & Hope
In this episode, I share my process and experience of saying yes to a trip to Los Angeles for a special event and all th... Read more
20 Mar 2023
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My Take On Independence and Interdependence from 2013
My Take On Independence and Interdependence from 2013
In this episode, Nina share's chapter from their book Follow Your Heart, written in 2013. The chapter is called PEOPLE, ... Read more
6 Mar 2023
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10mins
Commission Percentages vs. Compensation Programs
Commission Percentages vs. Compensation Programs
In this episode, Nina invites you to look at the words and language you use as a salon owner and how they align with you... Read more
21 Feb 2023
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14mins
