Jeff Gothelf & Josh Seiden’s “Sense & Respond”
Jeff Gothelf & Josh Seiden’s “Sense & Respond”
Transcript available. Traditional marketing and communications often take the form of a one-way conversation. Things are... Read more
4 Oct 2017
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21mins
The Tension of Art and Science When Communicating Complex User Research
The Tension of Art and Science When Communicating Complex User Research
Transcript available. Art versus Science is the quintessential Left Brain/Right Brain cage match. But in reality, math f... Read more
28 Sep 2017
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22mins
More Human than Human?: Designing a Conversational UI
More Human than Human?: Designing a Conversational UI
Transcript available. You can draw a direct line in the UX family tree from User Experience Design back to Human Compute... Read more
20 Sep 2017
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21mins
About Face: How About.com Changed its Design Process and became Dotdash
About Face: How About.com Changed its Design Process and became Dotdash
Transcript available. According to Heraclitus, the only thing that remains constant is change. The internet itself has e... Read more
7 Sep 2017
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25mins
Brett Harned’s “Project Management for Humans”
Brett Harned’s “Project Management for Humans”
Transcript available. Project management encompasses an important set of skills, such as communication, planning, and fo... Read more
23 Aug 2017
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16mins
Systems and Stages: Building a Design System and a Systems Team
Systems and Stages: Building a Design System and a Systems Team
Transcript available. Design systems can organize and clarify a team’s design practice. Made of patterns and component l... Read more
11 Aug 2017
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19mins
Narrative Virality: Changing Course from a Simple Story
Narrative Virality: Changing Course from a Simple Story
Transcript available. Storytelling is an essential form of human communication. You likely have a favorite story, someth... Read more
3 Aug 2017
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23mins
Kevin Hoffman’s “Meeting Design for Managers, Makers, and Everyone”
Kevin Hoffman’s “Meeting Design for Managers, Makers, and Everyone”
Transcript available. There’s a stigma surrounding meetings. They’re often seen as unproductive wastes of time. But in K... Read more
28 Jul 2017
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15mins
Empathy as a Service: Applying Service Design to the Homelessness Issue
Empathy as a Service: Applying Service Design to the Homelessness Issue
Transcript available. Empathy. It’s an unavoidable word in the world of user experience design. Too often it is applied ... Read more
20 Jul 2017
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25mins
Getting a Clue: Journey Mapping and the Rashomon Effect
Getting a Clue: Journey Mapping and the Rashomon Effect
Transcript available. We often talk in terms of silos in organizations, where information isn’t readily shared and commu... Read more
23 Jun 2017
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19mins