In the second part of this series, Microsoft MVP Randy Chapman explores various first- and third-party apps for your Teams environment.

In the second part of this series, Microsoft MVP Randy Chapman explores various first- and third-party apps for your Teams environment.

Extending Your Microsoft Teams Environment With Apps, Services

In the first in a two-part series, Microsoft MVP Randy Chapman shares his insight on Teams and its platform capabilities.

In the first in a two-part series, Microsoft MVP Randy Chapman shares his insight on Teams and its platform capabilities.

Exploring the Platform Capabilities of Microsoft Teams

Microsoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.

Microsoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.

Microsoft Teams: Exploring E-911 Services, Rooms Updates

Microsoft MVP Randy Chapman shares how IT admins and users can boost Teams adoption within their organization.

Microsoft MVP Randy Chapman shares how IT admins and users can boost Teams adoption within their organization.

Microsoft Teams Adoption: How to Keep Up With New Features

Microsoft MVP Randy Chapman shares his perspective on the Operator Connect Accelerator program, Teams Connect, and the contact center market.

Microsoft MVP Randy Chapman shares his perspective on the Operator Connect Accelerator program, Teams Connect, and the contact center market.

Catching Up on Microsoft Teams Operator Connect + Recapping EC2022

Microsoft MVP Randy Chapman discusses the growth in cloud-based contact centers and how to integrate them into Microsoft Teams.

Microsoft MVP Randy Chapman discusses the growth in cloud-based contact centers and how to integrate them into Microsoft Teams.

EC22 Preview: Getting CCaaS Into Your Microsoft Teams Environment

What do you need to keep in mind when making sure your network is ready for Microsoft Teams in a hybrid work environment? Microsoft MVP Randy Chapman shares his best practices and insights.

What do you need to keep in mind when making sure your network is ready for Microsoft Teams in a hybrid work environment? Microsoft MVP Randy Chapman shares his best practices and insights.

Preparing Your Network for Hybrid Work and Microsoft Teams

Microsoft MVP Randy Chapman discusses the reporting tools and analytics that you need to ensure employees have the best Teams experience, regardless of where they work.

Microsoft MVP Randy Chapman discusses the reporting tools and analytics that you need to ensure employees have the best Teams experience, regardless of where they work.

Microsoft Teams: Using Analytics to Support Hybrid Work

Microsoft MVP Randy Chapman shares the nuts and bolts on how to provide a robust Microsoft Teams experience throughout the office. 

Microsoft MVP Randy Chapman shares the nuts and bolts on how to provide a robust Microsoft Teams experience throughout the office.

Microsoft Teams: Enabling Hybrid Work in the Open Office

Microsoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.

Microsoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.

Microsoft Teams Rooms: What You Need to Know for Hybrid Work

Exploring enterprise communications and collaboration with industry thought leaders

I always learn something new when I listen, Great tips for modernizing our communication and collaboration technology.

Great insights for communications professionals

No Jitter On Air

UC &amp; Contact Center: Building a Holistic Business Case IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.

UC &amp; Contact Center: Building a Holistic Business Case IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.

UC & Contact Center: Building a Holistic Business Case

Cloud Letting You Down? Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this EC preview.

Cloud Letting You Down? Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this EC preview.

Cloud Letting You Down?

UC&amp;C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.

UC&amp;C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.

On-Prem, Cloud, Hybrid? How to Approach the Skype for Business Decision

Voice bots will one day interact conversationally, provided audio quality is up to snuff, as we discuss with Jon Arnold, an analyst who focuses on disruptive technologies, in this latest episode in our Spearline-sponsored series.

Voice bots will one day interact conversationally, provided audio quality is up to snuff, as we discuss with Jon Arnold, an analyst who focuses on disruptive technologies, in this latest episode in our Spearline-sponsored series.

Future Talk: One Voice Bot to Another

Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.

Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.

Comms APIs: Pushing the Enterprise Edge

Go-to contact center authority Sheila McGee-Smith shares why the benefits of providing CRM access to your agents outweighs the short-term pain, and more, in this EC preview.

Go-to contact center authority Sheila McGee-Smith shares why the benefits of providing CRM access to your agents outweighs the short-term pain, and more, in this EC preview.

Inside the Contact Center-CRM Integration

Honeywell IT exec Darwin Jebha shares best practices learned in outfitting 130,000 global employees with the UC&amp;C tools they need to get their jobs done, in this Poly-sponsored podcast.

Honeywell IT exec Darwin Jebha shares best practices learned in outfitting 130,000 global employees with the UC&amp;C tools they need to get their jobs done, in this Poly-sponsored podcast.

Tips for Navigating Productivity Landmines

UC analyst Zeus Kerravala explains why this piece of modern cloud architecture promises to impact communications profoundly.

UC analyst Zeus Kerravala explains why this piece of modern cloud architecture promises to impact communications profoundly.

What's a Container? And What Does It Have to Do With UC?

Enterprise IT exec Michael Ehrich, with Acquia, shares deployment tips, lessons learned, and benefits of doing voice in the cloud.

Enterprise IT exec Michael Ehrich, with Acquia, shares deployment tips, lessons learned, and benefits of doing voice in the cloud.

Cloud PBX: No Need for Trepidation

Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.

Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.

 UCaaS Scorecard: Rating the Market Leaders

An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.

An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.

Getting Proactive on E-911

Not Your Father's Telecom Expense Management  If you think telecom expense management applies to your regular old business phone lines and nothing more, think again. In this episode, Hyoun Park, founder and principal investigator with technology advisory firm Amalgam Insights, tells us why this solutions paradigm works for so much other IT spend, from mobile licenses to cloud telephony, the Internet of Things, and beyond.

Not Your Father's Telecom Expense Management If you think telecom expense management applies to your regular old business phone lines and nothing more, think again. In this episode, Hyoun Park, founder and principal investigator with technology advisory firm Amalgam Insights, tells us why this solutions paradigm works for so much other IT spend, from mobile licenses to cloud telephony, the Internet of Things, and beyond.

Not Your Father's Telecom Expense Management

Before standardizing on a team collaboration tool for your users, you've got to go deep on differentiation strategies, pricing models, and security, as IHS Markit's Diane Myers explains in this EC19 session preview.

Before standardizing on a team collaboration tool for your users, you've got to go deep on differentiation strategies, pricing models, and security, as IHS Markit's Diane Myers explains in this EC19 session preview.

Getting -- and Staying -- Ahead on Team Collaboration

In this Enterprise Connect session preview, Marty Parker, of UniComm Consulting, talks about the whys and hows of making the money follow your priorities.

In this Enterprise Connect session preview, Marty Parker, of UniComm Consulting, talks about the whys and hows of making the money follow your priorities.

How to Harvest Your PBX Budget

UC analyst Blair Pleasant shares this and other tips in a pre-EC session preview.

UC analyst Blair Pleasant shares this and other tips in a pre-EC session preview.

UC&C Adoption: Focus on the Why

Industry watcher Elka Popova, a Frost &amp; Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.

Industry watcher Elka Popova, a Frost &amp; Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.

UCaaS Consolidation: Mulling Over Mitel's ShoreTel Buy

From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.

From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.

UC Lockdown: Knowing How to Keep Hackers at Bay

UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.

UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.

Cloud Architectures: How They Differ & What That Means for You

In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.

In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.

Talking Speech Tech for the Enterprise

The best episodes for anyone looking to learn more about topics such as happiness, fulfillment, depression and psychology/mental health in general. With interviews with industry experts, personal stories of individuals, this topic has lessons applicable to everyone. Add episodes you're interested into your queue below!

Best Episodes on Mental Health, Emotions & Thoughts

The best podcast episodes on non-current politics. Covering topics such as universal basic income, democracy, poverty & justice and more. For anyone interested in learning more about politics that affect that world, not just now, but in the longer term. Add episodes you're interested into your queue below!