Ranked #1
15.09 - Getting in gear for 2020
15.09 - Getting in gear for 2020
What challenges and opportunities lie ahead for financial services leaders in 2020? What will keep a customer from leavi... Read more
10 Dec 2019
•
21mins
Ranked #2
6.01: Artificial intelligence is BAI's trend of 2018
6.01: Artificial intelligence is BAI's trend of 2018
Whether it's through the use of chatbots and predictive analytics, or taking compliance and fraud fighting to the next l... Read more
9 Jan 2018
•
19mins
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Ranked #3
5.07: Home equity loans: From frustration to acceleration
5.07: Home equity loans: From frustration to acceleration
While the home equity loan market is picking up, so too is the pipeline backing up for stuck applications waiting to be ... Read more
5 Dec 2017
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13mins
Ranked #4
15.10 - Top 2019 podcasts: Getting a grip on the best data insights
15.10 - Top 2019 podcasts: Getting a grip on the best data insights
Data can yield great value for banks and even more for customers. But so much hinges on defining the pain points account... Read more
17 Dec 2019
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15mins
Ranked #5
8.07: Employee engagement, customer experience and banking excellence
8.07: Employee engagement, customer experience and banking excellence
The drive for stellar customer service has been a constant in banking for generations. But the explosion of new digital ... Read more
17 Jul 2018
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16mins
Ranked #6
15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank
15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank
Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs ... Read more
19 Nov 2019
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15mins
Ranked #7
15.08 - Top 2019 podcasts: Digital transformation that triumphs
15.08 - Top 2019 podcasts: Digital transformation that triumphs
Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is ... Read more
3 Dec 2019
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15mins
Ranked #8
8.03: Retail banking's summer of challenges and changes
8.03: Retail banking's summer of challenges and changes
Deposits and interest rates are rising and that's good news for big banks. But questions remain as to how smaller banks ... Read more
12 Jun 2018
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16mins
Ranked #9
9:06: An exceptional executive's leadership secrets
9:06: An exceptional executive's leadership secrets
Not all corporate leaders and innovators take conventional paths to success. For some, the self-styled journey begins in... Read more
11 Sep 2018
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17mins
Ranked #10
11.06: What's hot in banking innovation, fintech and digital growth
11.06: What's hot in banking innovation, fintech and digital growth
Whatever the months ahead hold for technology in financial services—from open banking to closing the gaps between fintec... Read more
5 Feb 2019
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13mins
Ranked #11
6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech
6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech
For all the talk about interactive technology, it's more than just chatbots. Questions and answers represent just the fi... Read more
20 Feb 2018
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16mins
Ranked #12
14.08: Three pillars to build community banking success
14.08: Three pillars to build community banking success
Today's community banking environment demands an extra layer of hustle and decisive action to grow and compete. Fortunat... Read more
17 Sep 2019
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16mins
Ranked #13
7.08: From going digital to growing digital with power and purpose
7.08: From going digital to growing digital with power and purpose
In 10 years, the banking landscape has accelerated to digital warp speed, bringing with it mobile apps, remote deposit c... Read more
8 May 2018
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15mins
Ranked #14
11.01: The big branch trends for 2019
11.01: The big branch trends for 2019
Are branches here to stay or going away? Is more high tech a good thing or an obstacle to human connection? The question... Read more
1 Jan 2019
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15mins
Ranked #15
7.03: Building the best defense against crooks and hackers
7.03: Building the best defense against crooks and hackers
Cybersecurity at banks, to quote BAI managing director Karl Dahlgren, is a constant game of Whac-A-Mole as institutions ... Read more
3 Apr 2018
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15mins
Ranked #16
15.02 - How to gain points by tackling small business pain points
15.02 - How to gain points by tackling small business pain points
Small businesses are a big deal to the people who own, operate and create them. But that doesn't mean they've had the ea... Read more
22 Oct 2019
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16mins
Ranked #17
7.07: How efficient banks can bolster small businesses
7.07: How efficient banks can bolster small businesses
Small businesses are healthy, and the fundamentals are strong. But bankruptcies are up, and small businesses with good c... Read more
1 May 2018
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15mins
Ranked #18
7.01: How spirit and innovation make one bank so beloved
7.01: How spirit and innovation make one bank so beloved
For all its focus on metrics and earnings reports, the banking world too often overlooks a non-numerical variable: stand... Read more
20 Mar 2018
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15mins
Ranked #19
14.02: BAI's latest findings on bank culture and conduct
14.02: BAI's latest findings on bank culture and conduct
Pinning down the fine points of how banks can conduct themselves ethically--and establish best practices across the orga... Read more
6 Aug 2019
•
18mins
Ranked #20
9.07: From blockchain to a distributed ledger revolution
9.07: From blockchain to a distributed ledger revolution
The era of distributed ledgers in the financial services industry has arrived—and what began as a cryptocurrency exchang... Read more
18 Sep 2018
•
15mins