Ranked #1
MINI EPISODE - SDGC19 CHRIS FERGUSON
MINI EPISODE - SDGC19 CHRIS FERGUSON
You heard Chris Ferguson (Founder of service design agency Bridgeable) on this podcast before. We spoke to him as a visi... Read more
23 Sep 2019
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31mins
Ranked #2
Mini episode - Anticipation for #SDGC19
Mini episode - Anticipation for #SDGC19
In anticipation of the in Oktober we spoke to , one of the local organisers of the conference. Shannon is Senior Manage... Read more
6 Sep 2019
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20mins
Ranked #3
EPISODE 35: PLAYMOBIL PRO WITH VICTORIA DOBBIE
EPISODE 35: PLAYMOBIL PRO WITH VICTORIA DOBBIE
A couple of months ago, we noticed an interesting video on Linkedin. In this video Playmobil announced their new toolkit... Read more
30 Jul 2019
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30mins
Ranked #4
EPISODE 34: ARENA LIVE - THE FUTURE OF WORK
EPISODE 34: ARENA LIVE - THE FUTURE OF WORK
Increasing automation in our workplaces, demographic shifts and a customer-based economy are drastically changing the wa... Read more
26 Jun 2019
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1hr 11mins
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Ranked #5
EPISODE 33: Award winner - Tesco Bank & Modern Human
EPISODE 33: Award winner - Tesco Bank & Modern Human
Tesco Bank and Modern human won the ‘best in private sector’ service design award for their project Phoenix. We spoke wi... Read more
3 May 2019
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52mins
Ranked #6
EPISODE 32: Award winner - Fjord & the West Midland Police
EPISODE 32: Award winner - Fjord & the West Midland Police
Fjord en West Midland Police won the award best in public sector for their project ‘Developing a police force’s digital ... Read more
18 Mar 2019
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42mins
Ranked #7
EPISODE 31: Award winner public sector - Innovationguiden
EPISODE 31: Award winner public sector - Innovationguiden
Innovationsguiden won the Professional Non-Profit/Public Sector award. Innovationguiden is an ongoing project that aims ... Read more
12 Feb 2019
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37mins
Ranked #8
EPISODE 30: Transforming Cork County Council with Julianne Coughlan
EPISODE 30: Transforming Cork County Council with Julianne Coughlan
Cork County Council is the second largest local authority in Ireland. They offer over 600 services to the civilians of C... Read more
22 Jan 2019
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39mins
Ranked #9
EPISODE 29: ARENA LIVE - HUMAN CENTRED ORGANISATIONS
EPISODE 29: ARENA LIVE - HUMAN CENTRED ORGANISATIONS
As we shifted from a product-based economy into a service-based economy, customers are more and more pampered with good ... Read more
20 Dec 2018
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26mins
Ranked #10
EPISODE 28: DESIGNING TO DELIVER - A CONFERENCE RECAP
EPISODE 28: DESIGNING TO DELIVER - A CONFERENCE RECAP
We went to the Service Design Global Conference in Dublin where we attended lots of inspiring talks and hands-on worksho... Read more
29 Nov 2018
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57mins
Ranked #11
EPISODE 27: MARC STICKDORN - TOOLS AND WAYS ON HOW TO IMPLEMENT SERVICE DESIGN IN LARGE ORGANISATIONS
EPISODE 27: MARC STICKDORN - TOOLS AND WAYS ON HOW TO IMPLEMENT SERVICE DESIGN IN LARGE ORGANISATIONS
Marc Stickdorn is a well-known person in the Service Design world. That’s understandable for many reasons! He is one of... Read more
20 Aug 2018
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50mins
Ranked #12
EPISODE 26: Arena Live Service design and education
EPISODE 26: Arena Live Service design and education
New technologies, a continuously changing lifestyle and new jobs and disciplines present serious challenges in the field... Read more
3 Jul 2018
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1hr 35mins
Ranked #13
EPISODE 25: Looking back and forward
EPISODE 25: Looking back and forward
We can’t believe its already our 25th episode! In september 2016 we published the first episode. Not sure where this adv... Read more
14 May 2018
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23mins
Ranked #14
EPISODE 24: WINNER FOR ORGANISATIONAL IMPACT IN THE PUBLIC SECTOR
EPISODE 24: WINNER FOR ORGANISATIONAL IMPACT IN THE PUBLIC SECTOR
Together with the city of Rotterdam, service design agency Muzus won the award for organisational impact in the public s... Read more
19 Apr 2018
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36mins
Ranked #15
EPISODE 23: Student winner for business innovation in the private sector
EPISODE 23: Student winner for business innovation in the private sector
In this episode we speak to Hyunyim Park who won together with her team the student award for business innovation in the... Read more
6 Apr 2018
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35mins
Ranked #16
EPISODE 22: Award winner for best commercial project: Redefining the TELUS Renewals Experience
EPISODE 22: Award winner for best commercial project: Redefining the TELUS Renewals Experience
In this episode we speak to the Service Design award winners for the best commercial project. Judy Mellett is director S... Read more
22 Mar 2018
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1hr 1min
Ranked #17
EPISODE 21: Awards winners - Ella Walding
EPISODE 21: Awards winners - Ella Walding
Ella Walding won the Service Design student award for her graduation project at the Royal Collage of Art in Londen. Toge... Read more
4 Feb 2018
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43mins
Ranked #18
EPISODE 20: Awards winners - Design in Schools
EPISODE 20: Awards winners - Design in Schools
This year Service Design award for systemic change in education went to ‘Design Managers Australia (DMA)’ and Macquarie ... Read more
4 Feb 2018
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49mins
Ranked #19
EPISODE 19: Chris Ferguson CEO Bridgeable
EPISODE 19: Chris Ferguson CEO Bridgeable
Chris is a Service Design Strategist, founder and CEO of the Canadian Design Agency Bridgeable. At Bridgeable they work ... Read more
31 Jan 2018
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42mins
Ranked #20
EPISODE 18: ARENA live blockchain edition
EPISODE 18: ARENA live blockchain edition
BC is a game changing technology that brings some unique benefits. For us there are some properties that make Blockchain... Read more
19 Jan 2018
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43mins
