
Sales reps are critical to customer experience
Sales reps are critical to customer experience
In B2B, achieving stellar business performance is an incredibly complicated endeavor. At the vertical level, beyond just... Read more
28 Jan 2022
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15mins

What change will you make in the world?
What change will you make in the world?
What change do you want to make in the world? We often talk about what change looks like in a workplace context. Yet, be... Read more
11 May 2021
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33mins

What are you leaving behind in 2020?
What are you leaving behind in 2020?
As we approach the end of season 4 of Agents of Change, Kevin Galang pauses for a moment to reflect on a favorite questi... Read more
27 Apr 2021
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5mins

What innovations helped businesses navigate the pandemic?
What innovations helped businesses navigate the pandemic?
How can product innovation help your business navigate uncertainty? In 2020, the move to remote work led to a massive in... Read more
13 Apr 2021
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38mins

Can a culture of instant gratification hurt business?
Can a culture of instant gratification hurt business?
Is a culture of instant gratification a symptom of digital transformation? Or is it the cause? When we talk about digita... Read more
30 Mar 2021
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24mins

How should you respond when change is unavoidable?
How should you respond when change is unavoidable?
What lessons can we learn from forced business transformations? Business transformation isn’t always voluntary, but that... Read more
16 Mar 2021
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28mins

What habits learned from 2020 should you continue?
What habits learned from 2020 should you continue?
When the pandemic hit, life and work transformed seemingly overnight. From remote work to rapid digital transformations,... Read more
2 Mar 2021
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33mins

What did 2020 reveal about your organization?
What did 2020 reveal about your organization?
As it became clear that 2020 would be unlike anything any of us had experienced, expectations and predictions surfaced a... Read more
16 Feb 2021
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29mins

Introducing Season 4: Embracing the New Normal
Introducing Season 4: Embracing the New Normal
Most of us spent 2020 reacting to a world outside of our control. And as soon as we adjusted, everything seemed to chang... Read more
2 Feb 2021
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1min

[Re-wind] The Power of Listening with Eboni Blake
[Re-wind] The Power of Listening with Eboni Blake
For established companies, change can mean overhauling years of processes and proven methods. But is change any easier i... Read more
26 Jan 2021
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24mins