How the pandemic has changed customer service and the contact centre with Simon Stefanoff and Timothy McDougal
How the pandemic has changed customer service and the contact centre with Simon Stefanoff and Timothy McDougal
For so long contact centres have been seen as a cost centre, a group of people physically required to be in the same spa... Read more
21 Sep 2021
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48mins
The Acceleration of Digital Government: Lucy Poole, Dr Dale Andrea, Chris Moon, Cecilia Hill
The Acceleration of Digital Government: Lucy Poole, Dr Dale Andrea, Chris Moon, Cecilia Hill
Who better to discuss the acceleration of digital government than our guests who are leaders in the public sector Deloit... Read more
19 Mar 2021
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55mins
The Digital Evolution Of The Retail Landscape: Sam Bain, Daniel Tollenaere, Alan Lowthorpe, Tom Quinn
Accelerating decision making to drive rapid change: Katherine Milesi
Accelerating decision making to drive rapid change: Katherine Milesi
In this Conversation, Steve Hallam was joined by Katherine Milesi, a co-founder of Deloitte Digital and the Deputy Chair... Read more
1 Feb 2021
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41mins
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The long-term change in consumer behaviour: Jessica Mizrahi and David Phillips
The long-term change in consumer behaviour: Jessica Mizrahi and David Phillips
In this conversation, Steve Hallam was joined alongside Jessica Mizrahi and David Phillips. Jess and David have been dri... Read more
25 Jan 2021
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Learning from global scenarios: Andy Main
Learning from global scenarios: Andy Main
In this conversation, Steve Hallam spoke with Andy Main, former Global Head of Deloitte Digital who joined us from his h... Read more
18 Jan 2021
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