Dick Steele's guest appearances

Dick Steele

In Their Own Words

Louis Altazan

Jim Benson

Ed Baker

Alfie Kohn

Bill Cooper

Doug Hall

Tim Higgins

LISA SNYDER

David Langford

Keith Sparkjoy

Paula Marshall

Phil Monroe

Brian Hoff

Kevin Cahill

Lynda Finn

OwlTail

This week's podcast features Dick Steele, Founder and Chairman of Peaker Services, Inc. and member of The Deming Institute Board of Trustees. Dick discusses his company's transformation and how he has kept his employees engaged throughout their Deming Journey. Dick shares his memory of how a book recommendation by his mother led to his introduction to Dr. Deming's philosophies. And how attending Dr. Deming's 4-day seminar led to the company dropping performance appraisals "cold turkey" the following week. Listen as Dick discusses some of the changes that make the biggest difference (but are immeasurable) and how these changes have led to greater collaboration, employee engagement and innovation at Peaker Services.

This week's podcast features Dick Steele, Founder and Chairman of Peaker Services, Inc. and member of The Deming Institute Board of Trustees. Dick discusses his company's transformation and how he has kept his employees engaged throughout their Deming Journey. Dick shares his memory of how a book recommendation by his mother led to his introduction to Dr. Deming's philosophies. And how attending Dr. Deming's 4-day seminar led to the company dropping performance appraisals "cold turkey" the following week. Listen as Dick discusses some of the changes that make the biggest difference (but are immeasurable) and how these changes have led to greater collaboration, employee engagement and innovation at Peaker Services.

Dick Steele of Peaker Services - Sometimes it's about "what can't be measured"