Pierce Buckley's guest appearances

Pierce Buckley

Punk CX with Adrian Swinscoe

SaaS Startup Stories With Scott Dudley

David Campbell

Lauren Currie

Guy Kawasaki

Tom Peters

Gary Vaynerchuk

Seth Godin

Chris Brogan

Todd Olson

Kevin Kelly

Mark Babbitt

Rob Walker

Robert Burns

Rory Sutherland

Ari Weinzweig

Paul Adams

OwlTail

In this episode, I interview Pierce Buckley, who is based in Berlin. Pierce is the Co-founder and CEO at babelforce, which is the #1 most flexible platform for enterprise contact centres. In the interview, Pierce discusses: [+] The differences between being a tech founder, compared to a non-tech founder [+] His thoughts on VC funding and his experience with babelforce [+] Why they initially spent 4-5 years on complicated software development and bootstrapped before seeking funding. [+] How he regards VC funding as just another funnel that you need to perfect [+] How he used cold outreach to get his first few customers [+] The challenges of selling a high-ticket product compared to a low-ticket product [+] How he came up with the name babelforce [+] Why the demand for good software developers is huge and will continue to grow over time [+] Plus lots more... www.SaasStartupStories.com https://www.babelforce.com/ Get your free swipe file of 495 SaaS emails here - http://SaasEmailSwipes.com

In this episode, I interview Pierce Buckley, who is based in Berlin. Pierce is the Co-founder and CEO at babelforce, which is the #1 most flexible platform for enterprise contact centres. In the interview, Pierce discusses: [+] The differences between being a tech founder, compared to a non-tech founder [+] His thoughts on VC funding and his experience with babelforce [+] Why they initially spent 4-5 years on complicated software development and bootstrapped before seeking funding. [+] How he regards VC funding as just another funnel that you need to perfect [+] How he used cold outreach to get his first few customers [+] The challenges of selling a high-ticket product compared to a low-ticket product [+] How he came up with the name babelforce [+] Why the demand for good software developers is huge and will continue to grow over time [+] Plus lots more... <a href="www.SaasStartupStories.com" rel="nofollow" target="_blank">www.SaasStartupStories.com</a> <a href="https://www.babelforce.com/" rel="nofollow" target="_blank">https://www.babelforce.com/</a> Get your free swipe file of 495 SaaS emails here - <a href="http://SaasEmailSwipes.com" rel="nofollow" target="_blank">http://SaasEmailSwipes.com</a>

SSS042 - The Call Center Software That Provides The Ultimate Customer Experience With Pierce Buckley

Today’s interview is with Pierce Buckley who is an automation and CX expert plus the CEO and Co-founder of babelforce. Pierce joins me today to talk contact centres, customer service, customer experience, AI, the schmai-i bit, busting a few myths around the whole tech and service space, no-code platforms, what that really means, what’s the difference between RPA and no-code and how organisations should be approaching and leveraging AI and no-code in their business, particularly when it comes to improving customer service/experience. This interview follows on from my recent interview – The metric that is more important than NPS and CSAT – Interview with Shep Hyken — and is number 404 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at babelforce for sponsoring my podcast this month. 

Today’s interview is with Pierce Buckley who is an automation and CX expert plus the CEO and Co-founder of <a href="https://www.babelforce.com/" rel="nofollow" target="_blank">babelforce</a>. Pierce joins me today to talk contact centres, customer service, customer experience, AI, the schmai-i bit, busting a few myths around the whole tech and service space, no-code platforms, what that really means, what’s the difference between RPA and no-code and how organisations should be approaching and leveraging AI and no-code in their business, particularly when it comes to improving customer service/experience. This interview follows on from my recent interview – <a href="https://www.adrianswinscoe.com/2021/09/the-metric-that-is-more-important-than-nps-and-csat-interview-with-shep-hyken/" rel="nofollow" target="_blank">The metric that is more important than NPS and CSAT – Interview with Shep Hyken</a> — and is number 404 in the series of <a href="https://www.adrianswinscoe.com/category/interviews/" rel="nofollow" target="_blank">interviews</a> with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at <a href="https://www.babelforce.com/" rel="nofollow" target="_blank">babelforce</a> for sponsoring my podcast this month.

The only thing that limits you on a no code platform is your imagination - Interview with Pierce Buckley of babelforce