Genos North America's guest appearances

Genos North America

HRchat Podcast

OwlTail

Debbie Muno

In this employee development and EI-focused discussion, we consider the benefits of a highly emotionally intelligent workforce. Listen too, as we talk about a couple of big upcoming #worldofwork events: the ATD Conference in May in San Diego and the SHRM Annual Conference happening in June in Las Vegas. The returning guest is Debbie Muno, Managing Director at Genos North America and star of a new HRchat mini-series focused on EI and EQ that'll be launching very soon! Questions for Debbie include:Before we get into today's employee development and EQ-focused discussion, let's give a few mins to mention a couple of events you and the Genos North America team will be attending - ATD in May in San Diego and SHRM Annual in Vegas in June. Can you tell us what you'll be doing at each, who you hope to meet and what's the fit between the event brands and Genos? Can you suggest two or three major outcomes from having a highly emotionally intelligent workforce?You were keen to discuss the paradigm shift when it comes to perceptions of “average/ok” performance. Tell us more.How did factors such as Great Resignation, quiet quitting and resenteeism feed into a need to retain one's average and best-performing employees?  Hiring for Emotional Intelligence: For those still losing employees, how can HR help companies account for EI factors in the hiring process and why should they?In one minute or less, what are your thoughts on ways to help employees to better relate to each other and collaborate when many work in a multi-generational workforce?If you enjoyed this episode with Debbie, you can also check out her previous appearance on the HRchat show - it's episode 466 - published back in August 2022.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   

In this employee development and EI-focused discussion, we consider the benefits of a highly emotionally intelligent workforce. Listen too, as we talk about a couple of big upcoming #worldofwork events: the ATD Conference in May in San Diego and the SHRM Annual Conference happening in June in Las Vegas. The returning guest is <a href="https://www.linkedin.com/in/debbie-muno/" rel="nofollow" target="_blank">Debbie Muno</a>, Managing Director at <a href="https://www.genosnorthamerica.com/" rel="nofollow" target="_blank">Genos North America</a> and star of a new HRchat mini-series focused on EI and EQ that'll be launching very soon! Questions for Debbie include:<ul><li>Before we get into today's employee development and EQ-focused discussion, let's give a few mins to mention a couple of events you and the Genos North America team will be attending - <a href="https://atdconference.td.org/" rel="nofollow" target="_blank">ATD in May in San Diego</a> and <a href="https://store.shrm.org/annual" rel="nofollow" target="_blank">SHRM Annual in Vegas in June</a>. Can you tell us what you'll be doing at each, who you hope to meet and what's the fit between the event brands and Genos? </li><li>Can you suggest two or three major outcomes from having a highly emotionally intelligent workforce?</li><li>You were keen to discuss the paradigm shift when it comes to perceptions of “average/ok” performance. Tell us more.</li><li>How did factors such as Great Resignation, quiet quitting and resenteeism feed into a need to retain one's average and best-performing employees?  </li><li>Hiring for Emotional Intelligence: For those still losing employees, how can HR help companies account for EI factors in the hiring process and why should they?</li><li>In one minute or less, what are your thoughts on ways to help employees to better relate to each other and collaborate when many work in a multi-generational workforce?</li></ul> If you enjoyed this episode with Debbie, you can also check out her previous appearance on the HRchat show - it's <a href="https://hr-gazette.com/hrchat-interview-with-debbie-muno-developing-emotional-intelligence/" rel="nofollow" target="_blank">episode 466</a> - published back in August 2022. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

ATD, SHRM Annual and Emotional Intelligence with Debbie Muno, Genos North America

Emotional Intelligence impacts workplace performance, leadership effectiveness, retention, engagement, sales, customer service, resilience, and teamwork - all outcomes that organizations are continually striving to hire for and develop.It is a measurement of our ability to recognize, respond to, and cope with emotions. While traditional corporate training programs tend to focus on hard skills, teaching employees emotional intelligence is equally important.A recent report on the subject, published by the Capgemini Research Institute suggested that “it wasn’t only teams and individuals who benefit from developing a greater capacity for emotional intelligence. Research conducted for the report found that, on average, 60% of the surveyed organizations realized significant benefits by having employees who display high EI.”Bill's guest today is Debbie Muno, Managing Director at Genos North America.Thirty-plus years of working, psychometric assessment experience, and a formal EI education led Debbie in 2016 to the role as an Authorized Distributor and Master Trainer for Genos International, in which she works with coaches, consultants and trainers, organizational development specialists, HR professionals, corporate trainers, and business owners – helping them to fill the critical need of advancing emotional intelligence inside of their client companies and organizations.Questions For Debbie Include:Genos North America was formed to focus on growing and supporting the presence of Genos, the Certified Genos Emotional Intelligence Practitioner community, and clients in the US and Canada.  Tell us more!Can emotional intelligence be taught/developed?Does Emotional Intelligence impact wellbeing? If so, how?Talk about some of the benefits to the bottom line that employees and teams see following the implementation of Genos programs within organizations.Is EI development just for leaders?How can emotional intelligence training impact one’s personal life?More About Debbie MunoDebbie’s fascination with Emotional Intelligence started long before she even knew that it had a formal name. Working in television, competing in gymnastics, and being a business owner all taught her to address, manage and work to understand, her emotions and those of the people around her – this was her informal EI Education.Outside of the office, Debbie’s recreational pursuits include Yoga, mindfulness, snow and water skiing, enjoying all sports, wine, reading, traveling with her husband Jeff, spoiling their Basset Hound Humphrey, living every day to its fullest, and “Ancora Imparo”.More About Genos North AmericaNorth America is one of the largest markets for assessments and learning/development tools worldwide. Together with Genos International, Genos North America serves the Genos Partners in North America and supports them to make a real difference in organizations and in the lives of people across NorthAmerica through emotional intelligence solutions that are game-changing for business.  We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.  

Emotional Intelligence impacts workplace performance, leadership effectiveness, retention, engagement, sales, customer service, resilience, and teamwork - all outcomes that organizations are continually striving to hire for and develop. It is a measurement of our ability to recognize, respond to, and cope with emotions. While traditional corporate training programs tend to focus on hard skills, teaching employees emotional intelligence is equally important. A <a href="https://www.capgemini.com/insights/expert-perspectives/emotional-intelligence-implications-for-business-processes/" rel="nofollow" target="_blank">recent report</a> on the subject, published by the Capgemini Research Institute suggested that “it wasn’t only teams and individuals who benefit from developing a greater capacity for emotional intelligence. Research conducted for the report found that, on average, 60% of the surveyed organizations realized significant benefits by having employees who display high EI.” Bill's guest today is <a href="https://www.linkedin.com/in/debbie-muno/" rel="nofollow" target="_blank">Debbie Muno</a>, Managing Director at <a href="https://www.genosnorthamerica.com/" rel="nofollow" target="_blank">Genos North America</a>. Thirty-plus years of working, psychometric assessment experience, and a formal EI education led Debbie in 2016 to the role as an Authorized Distributor and Master Trainer for Genos International, in which she works with coaches, consultants and trainers, organizational development specialists, HR professionals, corporate trainers, and business owners – helping them to fill the critical need of advancing emotional intelligence inside of their client companies and organizations. Questions For Debbie Include:<ul><li>Genos North America was formed to focus on growing and supporting the presence of Genos, the Certified Genos Emotional Intelligence Practitioner community, and clients in the US and Canada.  Tell us more!</li><li>Can emotional intelligence be taught/developed?</li><li>Does Emotional Intelligence impact wellbeing? If so, how?</li><li>Talk about some of the benefits to the bottom line that employees and teams see following the implementation of Genos programs within organizations.</li><li>Is EI development just for leaders?</li><li>How can emotional intelligence training impact one’s personal life?</li></ul>More About Debbie Muno Debbie’s fascination with Emotional Intelligence started long before she even knew that it had a formal name. Working in television, competing in gymnastics, and being a business owner all taught her to address, manage and work to understand, her emotions and those of the people around her – this was her informal EI Education. Outside of the office, Debbie’s recreational pursuits include Yoga, mindfulness, snow and water skiing, enjoying all sports, wine, reading, traveling with her husband Jeff, spoiling their Basset Hound Humphrey, living every day to its fullest, and “Ancora Imparo”. More About Genos North America North America is one of the largest markets for assessments and learning/development tools worldwide. Together with Genos International, Genos North America serves the Genos Partners in North America and supports them to make a real difference in organizations and in the lives of people across NorthAmerica through emotional intelligence solutions that are game-changing for business.  We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.