Simon Tobias's guest appearances

Simon Tobias

UX Australia

Nancy Douyon

Lauren Currie

Chris Harrison

Laura Klein

Dan Brown

Alan Cooper

Farai Madzima

Andy Budd

Steve Portigal

Erika Hall

Jon Kolko

Sean Smith

Chris Webster

Kelly Henderson

Andy Polaine

OwlTail

Ash Donaldson

Putting people at the heart of a service transformation which drives scale and lasting value.Design can be a powerful tool for traditionally conservative spaces like Mergers and Acquisitions. This is a story about how we took a strategic design approach to bring together three very different companies and align them on a shared, people centred value proposition and practice to own an emergent health category. It's also a story about the power of design, thinking and doing, and its ability to transform organisations and drive authentic experiences and valuable outcomes for customers, staff and investors.

Putting people at the heart of a service transformation which drives scale and lasting value.<br><br>Design can be a powerful tool for traditionally conservative spaces like Mergers and Acquisitions. This is a story about how we took a strategic design approach to bring together three very different companies and align them on a shared, people centred value proposition and practice to own an emergent health category. It's also a story about the power of design, thinking and doing, and its ability to transform organisations and drive authentic experiences and valuable outcomes for customers, staff and investors.

UXAUS 2020 DAY 4 Simon Tobias & Ash Donaldson - Putting people at the heart