Paul Deffley's guest appearances

Paul Deffley

The General Practice Podcast

Ben Scott

James Morrow

Mark Newbold

Steven Williams

Gary Hughes

Sarah Kay

Rebecca Rosen

Rebecca Thomas

Paul Gordon

Judy Oliver

Robert Varnam

Ben Gowland

Nick Sharples

Clare Allcock

Tara Humphrey

OwlTail

We revisit the podcast published back on 29th September 2019, this was the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound; a not-for-profit organisation devoted to “helping general practice work smarter”. In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems.   Introduction (0.09)   Paul outlines his background and his positive view of PCNs (0.43)   An example of working together – a pilot for pathology delegation (2.50)   Tests not needing a clinical context (4.56)   Understanding the pathology activity – what’s safe to delegate (6.03)   Clinical variation in pathology requests – and reducing requesting patterns (7.15)   Managing the delegated requests – a non-clinical team approach (8.33)   Group consultations? Testing different ways of managing patients (9.12)   Overcoming the concerns about risk (9.43)   Understanding the fears (10.55)   Grouping routine tests (11.13)   Auditing the administrators (12.50)   The impact on GP workload – 90% of routine bloods are handled by the admin team (13.23)   Working smarter (14.00)   Clinical variation down (14.57)   Is this a legitimate use of PCN time and energy? (15.28)   PCNs looking at individual GP practice (16.44)   Establishing and maintaining trust (18.32)   The impact of networks on shared problems (19.43)   Making the most of development funding (20.43)   An end-to-end flow exercise (22.45)   Positive relationships (23.29)   Further information (24.15)   Practice Unbound’s web address can be found here.   And Paul can be emailed directly at Pauldeffley@nhs.net   For all enquiries about the Ockham podcast, please contact Ben Gowland here.

We revisit the podcast published back on 29th September 2019, this was the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound; a not-for-profit organisation devoted to “helping general practice work smarter”. In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems. Introduction (0.09) Paul outlines his background and his positive view of PCNs (0.43) An example of working together – a pilot for pathology delegation (2.50) Tests not needing a clinical context (4.56) Understanding the pathology activity – what’s safe to delegate (6.03) Clinical variation in pathology requests – and reducing requesting patterns (7.15) Managing the delegated requests – a non-clinical team approach (8.33) Group consultations? Testing different ways of managing patients (9.12) Overcoming the concerns about risk (9.43) Understanding the fears (10.55) Grouping routine tests (11.13) Auditing the administrators (12.50) The impact on GP workload – 90% of routine bloods are handled by the admin team (13.23) Working smarter (14.00) Clinical variation down (14.57) Is this a legitimate use of PCN time and energy? (15.28) PCNs looking at individual GP practice (16.44) Establishing and maintaining trust (18.32) The impact of networks on shared problems (19.43) Making the most of development funding (20.43) An end-to-end flow exercise (22.45) Positive relationships (23.29) Further information (24.15) Practice Unbound’s web address can be found <a href="http://www.practiceunbound.org.uk" rel="nofollow" target="_blank">here</a>. And Paul can be emailed directly at Pauldeffley@nhs.net For all enquiries about the Ockham podcast, please contact Ben Gowland <a href="http://ben@ockham.healthcare" rel="nofollow" target="_blank">here</a>.

Podcast – Paul Deffley – Working effectively across Practices

This is the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound; a not-for-profit organisation devoted to “helping general practice work smarter”. In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems. Show Notes Paul outlines his background and his positive view of PCNs (48secs) An example of working together – a pilot for pathology delegation (2min 55secs) Tests not needing a clinical context (5mins) Understanding the pathology activity – what’s safe to delegate (6mins 07secs) Clinical variation in pathology requests – and reducing requesting patterns (7mins 20secs) Managing the delegated requests – a non-clinical team approach (8mins 37secs) Group consultations? Testing different ways of managing patients (9mins 16secs) Overcoming the concerns about risk (9mins 47secs) Understanding the fears (10mins 59secs) Grouping routine tests (11mins 17secs) Auditing the administrators (12mins 54secs) The impact on GP workload – 90% of routine bloods are handled by the admin team (13mins 27secs) Working smarter (14mins 05secs) Clinical variation down (15mins 02secs) Is this a legitimate use of PCN time and energy? (15mins 33secs) PCNs looking at individual GP practice (16mins 49secs) Establishing and maintaining trust (18mins 37secs) The impact of networks on shared problems (19mins 47secs) Making the most of development funding (20mins 47secs) An end-to-end flow exercise (22mins 49secs) Positive relationships (23mins 33secs) Further information (24mins 20secs) Practice Unbound’s web address is www.practiceunbound.org.uk And Paul can be emailed directly at Pauldeffley@nhs.net

This is the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound; a not-for-profit organisation devoted to “helping general practice work smarter”. In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems. Show Notes Paul outlines his background and his positive view of PCNs (48secs) An example of working together – a pilot for pathology delegation (2min 55secs) Tests not needing a clinical context (5mins) Understanding the pathology activity – what’s safe to delegate (6mins 07secs) Clinical variation in pathology requests – and reducing requesting patterns (7mins 20secs) Managing the delegated requests – a non-clinical team approach (8mins 37secs) Group consultations? Testing different ways of managing patients (9mins 16secs) Overcoming the concerns about risk (9mins 47secs) Understanding the fears (10mins 59secs) Grouping routine tests (11mins 17secs) Auditing the administrators (12mins 54secs) The impact on GP workload – 90% of routine bloods are handled by the admin team (13mins 27secs) Working smarter (14mins 05secs) Clinical variation down (15mins 02secs) Is this a legitimate use of PCN time and energy? (15mins 33secs) PCNs looking at individual GP practice (16mins 49secs) Establishing and maintaining trust (18mins 37secs) The impact of networks on shared problems (19mins 47secs) Making the most of development funding (20mins 47secs) An end-to-end flow exercise (22mins 49secs) Positive relationships (23mins 33secs) Further information (24mins 20secs) Practice Unbound’s web address is <a href="http://www.practiceunbound.org.uk/" rel="nofollow" target="_blank">www.practiceunbound.org.uk</a> And Paul can be emailed directly at Pauldeffley@nhs.net

Paul Deffley – working effectively across practices

This is the third in our short series of podcasts on Pharmacists and PCNs. In this episode Ben talks to Paul Deffley, a GP partner in Hove who is also a Clinical Director of Practice Unbound, a not-for-profit organisation based in Brighton which aims to help general practice “work smarter”. Paul has considerable experience of working with pharmacists and introducing them into networks of practices. He explains the three key steps practices should take to successfully implement a pharmacist and discusses the challenges for them working across multiple practices. Show Notes Paul explains what Practice Unbound is (56secs) Paul is also the clinical champion for GP workload at the RCGP (1min 43secs) The outcomes of Paul’s work on workload (2mins 49secs) Paul’s experience of working with pharmacists (3mins 13secs) A new pharmacy-led service (4mins 09secs) Building pharmacists into the team (5mins 09secs) Logistics – induction and starting work (6mins 00secs) Activity – work and workload (7mins 17secs) Impact – transition, managing uncertainty and measurement (8mins 50secs) Variation of impact and visibility (11mins 45secs) Developing the data dashboard (13mins 45secs) The challenge of working across multiple practices (14mins 24secs) Introducing the pharmacist (15mins 58secs) The issues of using a “host” practice model (18mins 05secs) The challenge of the 30% funding gap (19mins 42secs) Planning to build a team of pharmacists (20mins 50secs) The relationship between GP and community pharmacists (22mins 27secs) Finding out more (23mins 39secs) Resources are available on the Practice Unbound website here You can sign up to the Practice Unbound Newsletter here Paul is on Twitter @deffley_paul He is also on LinkedIn: https://www.linkedin.com/in/paul-deffley-17a7a8136/ The Practice Unbound Twitter handle is @PracticeUnbound The previous episode Ben mentioned with Paul’s colleague Jonathan Serjeant on delegating clinical correspondence is available  here

This is the third in our short series of podcasts on Pharmacists and PCNs. In this episode Ben talks to Paul Deffley, a GP partner in Hove who is also a Clinical Director of Practice Unbound, a not-for-profit organisation based in Brighton which aims to help general practice “work smarter”. Paul has considerable experience of working with pharmacists and introducing them into networks of practices. He explains the three key steps practices should take to successfully implement a pharmacist and discusses the challenges for them working across multiple practices. Show Notes Paul explains what Practice Unbound is (56secs) Paul is also the clinical champion for GP workload at the RCGP (1min 43secs) The outcomes of Paul’s work on workload (2mins 49secs) Paul’s experience of working with pharmacists (3mins 13secs) A new pharmacy-led service (4mins 09secs) Building pharmacists into the team (5mins 09secs) Logistics – induction and starting work (6mins 00secs) Activity – work and workload (7mins 17secs) Impact – transition, managing uncertainty and measurement (8mins 50secs) Variation of impact and visibility (11mins 45secs) Developing the data dashboard (13mins 45secs) The challenge of working across multiple practices (14mins 24secs) Introducing the pharmacist (15mins 58secs) The issues of using a “host” practice model (18mins 05secs) The challenge of the 30% funding gap (19mins 42secs) Planning to build a team of pharmacists (20mins 50secs) The relationship between GP and community pharmacists (22mins 27secs) Finding out more (23mins 39secs) Resources are available on the Practice Unbound website <a href="https://www.practiceunbound.org.uk/" rel="nofollow" target="_blank">here</a> You can sign up to the Practice Unbound Newsletter <a href="https://www.practiceunbound.org.uk/newsletter" rel="nofollow" target="_blank">here</a> Paul is on Twitter @deffley_paul He is also on LinkedIn: <a href="https://www.linkedin.com/in/paul-deffley-17a7a8136/" rel="nofollow" target="_blank">https://www.linkedin.com/in/paul-deffley-17a7a8136/</a> The Practice Unbound Twitter handle is @PracticeUnbound The previous episode Ben mentioned with Paul’s colleague Jonathan Serjeant on delegating clinical correspondence is available <a href="https://ockham.healthcare/episode-46-jonathan-serjeant-workflow-optimisation-or-how-to-save-an-hour-a-day/" rel="nofollow" target="_blank"> here</a>