Steve Bigari's guest appearances

Steve Bigari

Building The Future Show - Radio / TV / Podcast

The Eccentric CEO

Mark Cuban

Bob Baxley

Mike Alfred

Barbara Corcoran

David Smith

Chris Denson

Jason Treu

Scott Kupor

Robin Smith

Susan Miller

Vitaly Golomb

Susan Steinbrecher

Rahul Vohra

Julie Broad

Andrew Wyatt

OwlTail

There's a fast-food "apocalypse" going on. The average fast-food franchise owner 20 years ago made more money with fewer locations than they do today. How did this happen, how can operators avoid the "culling," and how is this landscape changing with new technologies? That's the focus of this episode. My guest was Steve Bigari, who is a longtime pioneer in the fast food industry in the USA, and the first person to introduce digital order-taking at McDonalds' drive-thrus back in 2002, which he was featured in the New York Times for. Today he's the CEO of Synq3 Solutions which provides digital customer service and AI tools to restaurant brands: 9:55 - What is "drive-thru 1.0"? 15:00 - The economics of fast food drive-thrus 20:30 - Why fast food profits have DECLINED dramatically over the years 29:30 - Robots that run commercial kitchens and REPAIR themselves 40:35 - The simplest way to improve restaurant profitability 45:00 - Why Steve still believes in independent restaurant operators, not just big chains 50:00 - Why convenience and value for money trumps every other thing 1:01:55 - How Synq3 helps restaurants digitize customer service "Tech Fluent CEO": https://aman-agarwal.com/tfc

There's a fast-food "apocalypse" going on. The average fast-food franchise owner 20 years ago made more money with fewer locations than they do today. How did this happen, how can operators avoid the "culling," and how is this landscape changing with new technologies? That's the focus of this episode. My guest was Steve Bigari, who is a longtime pioneer in the fast food industry in the USA, and the first person to introduce digital order-taking at McDonalds' drive-thrus back in 2002, which he was featured in the New York Times for. Today he's the CEO of Synq3 Solutions which provides digital customer service and AI tools to restaurant brands: 9:55 - What is "drive-thru 1.0"? 15:00 - The economics of fast food drive-thrus 20:30 - Why fast food profits have DECLINED dramatically over the years 29:30 - Robots that run commercial kitchens and REPAIR themselves 40:35 - The simplest way to improve restaurant profitability 45:00 - Why Steve still believes in independent restaurant operators, not just big chains 50:00 - Why convenience and value for money trumps every other thing 1:01:55 - How Synq3 helps restaurants digitize customer service "Tech Fluent CEO": <a href="https://aman-agarwal.com/tfc" rel="nofollow" target="_blank">https://aman-agarwal.com/tfc</a>

The Next Revolution in Fast Food and Drive Thrus — Steve Bigari

There’s a whole new thing going on out there for restaurant companies. You know it. You see it happening all around you. It’s a massive paradigm shift that is bringing incredible disruption to our industry. It’s difficult. It’s problematic. It’s even a little dangerous. But it’s also bringing all manner of tremendous opportunity. We call it the Restaurant 2.0 World. And it’s why we exist.SYNQ3 Restaurant Solutions embraces these radical changes by bringing a host of innovative solutions that help our clients thrive in the Restaurant 2.0 World. Innovations that grow sales and profits. Innovations that increase efficiencies. Innovations that reduce costs. And these innovations have helped us grow dramatically in the past few years–developing SYNQ3 into the premier restaurant solutions company in the world. We currently work with a substantial number of prestigious, national chains — continuing to grow our business as we help our clients grow theirs. We’d like to invite you to see how SYNQ3 Restaurant Solutions can help your business thrive in this brave new world.Mind of a Call Center… Heart of a RestaurantSYNQ3 Restaurant Solutions is a global restaurant ordering solutions provider specializing in GROWING SALES! We are a management team that has worked with some of the largest and fastest growing restaurant brands in the world. Our experience in the business of convenience and restaurant ordering solutions is unparalleled in terms of both process and execution. Our technical capability is unmatched in the industry.SYNQ3 Restaurant Solutions was founded nearly a decade ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his fast food restaurants via a call center. Since that time, we have grown into the premier call center solutions provider for the restaurant industry with hundreds of millions of dollars in orders processed to date.https://synq3.com

There’s a whole new thing going on out there for restaurant companies. You know it. You see it happening all around you. It’s a massive paradigm shift that is bringing incredible disruption to our industry. It’s difficult. It’s problematic. It’s even a little dangerous. But it’s also bringing all manner of tremendous opportunity. We call it the Restaurant 2.0 World. And it’s why we exist. SYNQ3 Restaurant Solutions embraces these radical changes by bringing a host of innovative solutions that help our clients thrive in the Restaurant 2.0 World. Innovations that grow sales and profits. Innovations that increase efficiencies. Innovations that reduce costs. And these innovations have helped us grow dramatically in the past few years–developing SYNQ3 into the premier restaurant solutions company in the world. We currently work with a substantial number of prestigious, national chains — continuing to grow our business as we help our clients grow theirs. We’d like to invite you to see how SYNQ3 Restaurant Solutions can help your business thrive in this brave new world. Mind of a Call Center… Heart of a Restaurant SYNQ3 Restaurant Solutions is a global restaurant ordering solutions provider specializing in GROWING SALES! We are a management team that has worked with some of the largest and fastest growing restaurant brands in the world. Our experience in the business of convenience and restaurant ordering solutions is unparalleled in terms of both process and execution. Our technical capability is unmatched in the industry. SYNQ3 Restaurant Solutions was founded nearly a decade ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his fast food restaurants via a call center. Since that time, we have grown into the premier call center solutions provider for the restaurant industry with hundreds of millions of dollars in orders processed to date. <a href="https://synq3.com" rel="nofollow" target="_blank">https://synq3.com</a>

Ep. 445 w/ Steve Bigari CEO & chairman Synq3 Restaurant Solutions