Karl Chapman's guest appearances

Karl Chapman

Punk CX with Adrian Swinscoe

Legal tech made simple

David Campbell

Lauren Currie

Guy Kawasaki

Tom Peters

Gary Vaynerchuk

Seth Godin

Chris Brogan

Todd Olson

Kevin Kelly

Mark Babbitt

Rob Walker

Robert Burns

Rory Sutherland

Ari Weinzweig

Paul Adams

OwlTail

Karl is a director at Kim Technologies. Kim is a Knowledge Automation and Workflow Platform applicable to all sectors and functions. Through its no-code configuration model Kim enables knowledge workers to take control of their critical business processes to improve decision making, speed and effectiveness. Kim does this utilizing its patent pending artificial intelligence, assimilation and data management capabilities.Karl is Strategic Adviser at EY Riverview Law and has a long pedigree in starting, growing and managing successful companies. In 1987 was Money Observer’s top-performing UK unit trust fund manager. In 1989 he set up CRT Group plc which grew to a market capitalisation of over £600 million. In 1996 CRT sold 50.1% of its equity for £109 million to Knowledge Universe, a private US-based company.In 1999 Karl left CRT and set up AdviserPlus Business Solutions in 2001. He remained as owner and non-executive until its sale in 2016.Karl Chapman joined Riverview Law, a legal services business, as Chief Executive in 2011 following its creation by AdviserPlus. Riverview Law was acquired by EY in August 2018 and Karl is a Strategic Adviser to the company.In this episode Karl discusses digitisation, how legal has been a relative outlier, how companies are consolidating their IT and tech stack, leading to a rise of the platforms, and no code or low code solutions. He believes there are three no regrets decisions as companies move through the change curve:intake/allocation management to focus efforts on higher value workself serveoutside counsel managementTune in to find out more.

Karl is a director at Kim Technologies. Kim is a Knowledge Automation and Workflow Platform applicable to all sectors and functions. Through its no-code configuration model Kim enables knowledge workers to take control of their critical business processes to improve decision making, speed and effectiveness. Kim does this utilizing its patent pending artificial intelligence, assimilation and data management capabilities. Karl is Strategic Adviser at EY Riverview Law and has a long pedigree in starting, growing and managing successful companies.  In 1987 was Money Observer’s top-performing UK unit trust fund manager. In 1989 he set up CRT Group plc which grew to a market capitalisation of over £600 million. In 1996 CRT sold 50.1% of its equity for £109 million to Knowledge Universe, a private US-based company. In 1999 Karl left CRT and set up AdviserPlus Business Solutions in 2001. He remained as owner and non-executive until its sale in 2016. Karl Chapman joined Riverview Law, a legal services business, as Chief Executive in 2011 following its creation by AdviserPlus. Riverview Law was acquired by EY in August 2018 and Karl is a Strategic Adviser to the company. In this episode Karl discusses digitisation, how legal has been a relative outlier, how companies are consolidating their IT and tech stack, leading to a rise of the platforms, and no code or low code solutions.  He believes there are three no regrets decisions as companies move through the change curve:<ol><li>intake/allocation management to focus efforts on higher value work</li><li>self serve</li><li>outside counsel management</li></ol>Tune in to find out more.

Interview with Karl Chapman, director Kim Technologies

Following on from my recent interview, Extreme Trust and why it’s important for your customers and your business – Interview with Martha Rogers and Don Peppers, today I want to share with you an interview that I recently conducted with Karl Chapman CEO of Riverview Law, a new type of law firm and one that is reinventing customer experience in the legal market. This interview makes up number twenty-one in the series of interviews with authors and business leaders that I think that you will find interesting and helpful in growing your businesses.

Following on from my recent interview, <a href="http://www.adrianswinscoe.com/blog/extreme-trust-and-why-its-important-for-your-customers-and-your-business-interview-with-martha-rogers-and-don-peppers/" rel="nofollow" target="_blank">Extreme Trust and why it’s important for your customers and your business – Interview with Martha Rogers and Don Peppers</a>, today I want to share with you an interview that I recently conducted with Karl Chapman CEO of <a href="http://www.riverviewlaw.com/" rel="nofollow" target="_blank">Riverview Law</a>, a new type of law firm and one that is reinventing customer experience in the legal market. This interview makes up number twenty-one in the series of <a href="http://www.adrianswinscoe.com/blog/category/interviews/" rel="nofollow" target="_blank">interviews</a> with authors and business leaders that I think that you will find interesting and helpful in growing your businesses.

Reinventing customer experience in the legal sector - Interview with Karl Chapman of Riverview Law