Mon Tsang
11 Podcast Episodes
#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang
#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang
This week's guest is You Mon Tsang. You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fi... Read more
12 Jun 2023
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14mins
Episode 161: How to Establish Better Customer Success Frameworks with You Mon Tsang, CEO and Founder of ChurnZero
Episode 161: How to Establish Better Customer Success Frameworks with You Mon Tsang, CEO and Founder of ChurnZero
We welcomed You Mon Tsang, CEO and Founder of ChurnZero, (a leading Customer Success platform and partner for growing Sa... Read more
12 Apr 2023
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12mins
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Powering the Revenue Engine through Customer Success with You Mon Tsang, CEO and Founder at ChurnZero
Powering the Revenue Engine through Customer Success with You Mon Tsang, CEO and Founder at ChurnZero
This episode is brought to you by Growth Forum - sign up for 30-days free, use the code: GROW30“Customer Success connect... Read more
9 Sep 2022
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29mins
Customer success professionals should focus on net revenue retention (NRR) to prove ROI - Interview with You Mon Tsang of ChurnZero
Customer success professionals should focus on net revenue retention (NRR) to prove ROI - Interview with You Mon Tsang of ChurnZero
Today’s interview is with You Mon Tsang, the founder and CEO of ChurnZero, which helps subscription businesses fight chu... Read more
9 Sep 2022
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47mins
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How to Save the SaaS Model – You Mon Tsang
How to Save the SaaS Model – You Mon Tsang
Subscription-based business models in B2B settings have upended tech over the past decade. In order for these businesses... Read more
24 May 2022
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31mins
Ep. 1 You Mon Tsang - ChurnZero Founder and CEO
Ep. 1 You Mon Tsang - ChurnZero Founder and CEO
You Mon is the Founder and CEO and ChurnZero, a leading Customer Success software platform. You Mon is no stranger to en... Read more
11 May 2022
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24mins
EP 164 | You Mon Tsang (ChurnZero) - The evolution of focus on net revenue retention
EP 164 | You Mon Tsang (ChurnZero) - The evolution of focus on net revenue retention
Today on the show we have You Mon Tsang, CEO, and co-founder of ChurnZero.In this episode, You Mon shared his experience... Read more
4 May 2022
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34mins
ChurnZero's You Mon Tsang on the link between onboarding & lower churn
ChurnZero's You Mon Tsang on the link between onboarding & lower churn
Topics discussed in this episode: Innovation in customer success Establishing a retention focal point Optimizing retent... Read more
29 Mar 2022
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42mins
Customization & Nuance In Your Go-to-Market – with You Mon Tsang, Founder & CEO of ChurnZero
Customization & Nuance In Your Go-to-Market – with You Mon Tsang, Founder & CEO of ChurnZero
Go-to-Market is one of the most underappreciated parts of building a business.In this /Founders Focus episode, You Mon T... Read more
26 Jul 2021
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37mins
You Mon Tsang on customer success, plus ChurnZero's remote work framework
