Mon Tsang

11 Podcast Episodes

#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

This week's guest is You Mon Tsang. You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fi... Read more

12 Jun 2023

14mins

Episode 161: How to Establish Better Customer Success Frameworks with You Mon Tsang, CEO and Founder of ChurnZero

Episode 161: How to Establish Better Customer Success Frameworks with You Mon Tsang, CEO and Founder of ChurnZero

We welcomed You Mon Tsang, CEO and Founder of ChurnZero, (a leading Customer Success platform and partner for growing Sa... Read more

12 Apr 2023

12mins

Similar People

Powering the Revenue Engine through Customer Success with You Mon Tsang, CEO and Founder at ChurnZero

Powering the Revenue Engine through Customer Success with You Mon Tsang, CEO and Founder at ChurnZero

This episode is brought to you by Growth Forum - sign up for 30-days free, use the code: GROW30“Customer Success connect... Read more

9 Sep 2022

29mins

Customer success professionals should focus on net revenue retention (NRR) to prove ROI - Interview with You Mon Tsang of ChurnZero

Customer success professionals should focus on net revenue retention (NRR) to prove ROI - Interview with You Mon Tsang of ChurnZero

Today’s interview is with You Mon Tsang, the founder and CEO of ChurnZero, which helps subscription businesses fight chu... Read more

9 Sep 2022

47mins

Most Popular

How to Save the SaaS Model – You Mon Tsang

How to Save the SaaS Model – You Mon Tsang

Subscription-based business models in B2B settings have upended tech over the past decade. In order for these businesses... Read more

24 May 2022

31mins

Ep. 1 You Mon Tsang - ChurnZero Founder and CEO

Ep. 1 You Mon Tsang - ChurnZero Founder and CEO

You Mon is the Founder and CEO and ChurnZero, a leading Customer Success software platform. You Mon is no stranger to en... Read more

11 May 2022

24mins

EP 164 | You Mon Tsang (ChurnZero) - The evolution of focus on net revenue retention

EP 164 | You Mon Tsang (ChurnZero) - The evolution of focus on net revenue retention

Today on the show we have You Mon Tsang, CEO, and co-founder of ChurnZero.In this episode, You Mon shared his experience... Read more

4 May 2022

34mins

ChurnZero's You Mon Tsang on the link between onboarding & lower churn

ChurnZero's You Mon Tsang on the link between onboarding & lower churn

Topics discussed in this episode: Innovation in customer success Establishing a retention focal point  Optimizing retent... Read more

29 Mar 2022

42mins

Customization & Nuance In Your Go-to-Market – with You Mon Tsang, Founder & CEO of ChurnZero

Customization & Nuance In Your Go-to-Market – with You Mon Tsang, Founder & CEO of ChurnZero

Go-to-Market is one of the most underappreciated parts of building a business.In this /Founders Focus episode, You Mon T... Read more

26 Jul 2021

37mins

You Mon Tsang on customer success, plus ChurnZero's remote work framework

You Mon Tsang on customer success, plus ChurnZero's remote work framework

You Mon Tsang, CEO and founder of ChurnZero is this week's guest on The SaaS Revolution Show. This episode is a 2-4-1: i... Read more

2 Apr 2020

36mins

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