Jodie Pearson's guest appearances

Jodie Pearson

Dentistry Uncensored with Howard Farran

Love Your Practice

David Maloley

Chuck Blakeman

Christopher Phelps

Josie Dovidio

Bethany Piziks

Rick Romenesko

James Gabhart

Mike Bark

Yuval Zubery

Matthew Krieger

Tara N. Hardin DDS

Paul Springs

Brian Heyndrickx

Carl Guthrie

Kurt Heuerman

OwlTail

When we own or manage a dental practice, we get ourselves into a position our brains don’t like, as productivity is sometimes challenged and we have to deal with issues as they arise. However, having proper plans in place can help you handle those situations! My guest this week is dental office manager Jodie Pearson. She has 35 years experience in the dental industry and shares many of her insights, from the challenges of learning her own role to coaching employees so they are aware of their responsibilities and ways they can help advance the practice.    This episode explores some of the tools necessary to set yourself up for success and be confident as a manager. When we get so focused on patient care, we forget about the humans who are helping us with that. But our team is essential to our success. From job descriptions to office policies, it is important to have documentation in writing so that everyone has a clear understanding of expectations. And, it’s important to know that many employees need to be coached along the way. You have experience you can share with them, and there are some really effective methods for coaching. We’ll talk about those in this episode as well as how vital it is to focus on time… development time for your team, time for team meetings and creating team camaraderie, and, very importantly, time to invest in yourself so you can avoid those overwhelmed feelings and be the practice owner or manager you are meant to be. Create the practice you want to work in! If you make the practice the way you want it to be and have a system in place to operate that, you will love being at work! Listen to this episode now!   Highlights from this episode:  How and why owning or managing a dental practice can be very isolating Challenges of management “Clear is kind” - what that means and how to implement it Setting yourself up for success Importance of having clear, clean job descriptions, office policies and more Ways to coach employees so they have time to learn What to ask employees for so they feel they’re making a difference The critical nature of team meetings and team morale building   Making the commitment to investing in yourself    Resources and links mentioned:  Jodie Pearson’s email: Jodie.diydentalconsulting@gmail.com Jodie Pearson’s phone: 562-619-8825 Email Dr. Laura for the guide on how to correct your employees  Men are from Mars, Women are from Venus book Bent Ericksen &amp; Associates  Keep Your Practice Happy With Communication With Your Team episode  The Happy Dentist Retreat Watch Laura's podcasts on YouTube:   Love Your Practice! Laura’s email: DrLauraMachDDS@gmail.com Laura’s website: LoveYourPractice.net Laura’s podcast:  Love Your Practice! Laura’s Facebook pages: Leadership Coach for Busy Dentists Love Your Practice  Laura’s personal page Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see! ~ Laura

When we own or manage a dental practice, we get ourselves into a position our brains don’t like, as productivity is sometimes challenged and we have to deal with issues as they arise. However, having proper plans in place can help you handle those situations! My guest this week is dental office manager Jodie Pearson. She has 35 years experience in the dental industry and shares many of her insights, from the challenges of learning her own role to coaching employees so they are aware of their responsibilities and ways they can help advance the practice.  This episode explores some of the tools necessary to set yourself up for success and be confident as a manager. When we get so focused on patient care, we forget about the humans who are helping us with that. But our team is essential to our success. From job descriptions to office policies, it is important to have documentation in writing so that everyone has a clear understanding of expectations. And, it’s important to know that many employees need to be coached along the way. You have experience you can share with them, and there are some really effective methods for coaching. We’ll talk about those in this episode as well as how vital it is to focus on time… development time for your team, time for team meetings and creating team camaraderie, and, very importantly, time to invest in yourself so you can avoid those overwhelmed feelings and be the practice owner or manager you are meant to be. Create the practice you want to work in! If you make the practice the way you want it to be and have a system in place to operate that, you will love being at work! Listen to this episode now! Highlights from this episode: <ul> <li>How and why owning or managing a dental practice can be very isolating</li> <li>Challenges of management</li> <li>“Clear is kind” - what that means and how to implement it</li> <li>Setting yourself up for success</li> <li>Importance of having clear, clean job descriptions, office policies and more</li> <li>Ways to coach employees so they have time to learn</li> <li>What to ask employees for so they feel they’re making a difference</li> <li>The critical nature of team meetings and team morale building  </li> <li>Making the commitment to investing in yourself</li> </ul> Resources and links mentioned:  Jodie Pearson’s email: Jodie.diydentalconsulting@gmail.com Jodie Pearson’s phone: 562-619-8825 Email Dr. Laura for the guide on how to correct your employees <a href="https://marsvenus.com/product/men-are-from-mars-women-are-from-venus-hardcover/" rel="nofollow" target="_blank"> Men are from Mars, Women are from Venus</a> book <a href="https://bentericksen.com/" rel="nofollow" target="_blank">Bent Ericksen &amp; Associates</a> <a href="https://thelifecoachforbusydentists.com/podcast-episodes/f/keep-your-practice-happy-through-communication-with-your-team" rel="nofollow" target="_blank"> Keep Your Practice Happy With Communication With Your Team</a> episode <a href="https://stayhappening.com/e/happy-dentist-retreat-ECO42QD098X" rel="nofollow" target="_blank"> The Happy Dentist Retreat</a> Watch Laura's podcasts on YouTube:  <a href="https://www.youtube.com/c/TheLifeCoachforBusyDentists/featured" rel="nofollow" target="_blank"> Love Your Practice!</a> Laura’s email: <a href="mailto:DrLauraMachDDS@gmail.com">DrLauraMachDDS@gmail.com</a> Laura’s website: <a href="https://thelifecoachforbusydentists.com/" rel="nofollow" target="_blank">LoveYourPractice.net</a> Laura’s podcast: <a href="https://thelifecoachforbusydentists.com/podcast-episodes" rel="nofollow" target="_blank"> Love Your Practice!</a> Laura’s Facebook pages: <a href="https://www.facebook.com/DrLauraMachDDS/" rel="nofollow" target="_blank">Leadership Coach for Busy Dentists</a> <a href="https://www.facebook.com/groups/1222327854818114" rel="nofollow" target="_blank">Love Your Practice</a> <a href="https://www.facebook.com/laura.fauchier" rel="nofollow" target="_blank">Laura’s personal page</a> Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see! ~ Laura

Managing and Teaching Dental Employees With Jodie Pearson

Howard Farran

Enjoying over 30 years in the industry, dentistry is her passion.  Jodie utilized Trojan’s Benefit Service and Collection Services in the dental office for 20 years.  Jodie was a recipient of 1-800-DENTIST referrals, and became a master at converting referrals into patients of record making her an excellent choice when asked to join as a 1-800-DENTIST Member Consultant. Recruited to the executive team as Manager of Practice Development, Jodie joined Trojan Professional Services in 2006.  Jodie created Trojan’s Consultant Relations program which implements ways to promote consultants and ensures a long-lasting the triangle of success between the dental consultant, their client and Trojan.  She contributes creatively to the sales and marketing aspects of the company.  Jodie reimagined Trojan’s Training Department and was instrumental in the development of Trojan’s state of the art Dentifi automated Insurance Verification programs. She loves to go RV’g with her husband and hosting all the family gatherings!   http://www.trojanonline.com/

Enjoying over 30 years in the industry, dentistry is her passion.  Jodie utilized Trojan’s Benefit Service and Collection Services in the dental office for 20 years.  Jodie was a recipient of 1-800-DENTIST referrals, and became a master at converting referrals into patients of record making her an excellent choice when asked to join as a 1-800-DENTIST Member Consultant. Recruited to the executive team as Manager of Practice Development, Jodie joined Trojan Professional Services in 2006.  Jodie created Trojan’s Consultant Relations program which implements ways to promote consultants and ensures a long-lasting the triangle of success between the dental consultant, their client and Trojan.  She contributes creatively to the sales and marketing aspects of the company.  Jodie reimagined Trojan’s Training Department and was instrumental in the development of Trojan’s state of the art Dentifi automated Insurance Verification programs. She loves to go RV’g with her husband and hosting all the family gatherings! <a href="http://www.trojanonline.com/" rel="nofollow" target="_blank">http://www.trojanonline.com/</a>

994 Master Communication with Jodie Pearson of Trojan Professional Services : Dentistry Uncensored with Howard Farran