Phil Fersht

11 Podcast Episodes

Fireside Chat between Phil Fersht and Mike Ettling

Fireside Chat between Phil Fersht and Mike Ettling

On this special Fireside Chat, HFS CEO Phil Fersht talks with Mike Ettling, Chief Executive Officer at Unit4 about his p... Read more

20 May 2022

25mins

Fireside Chat between Phil Fersht and Vikas Bhalla

Fireside Chat between Phil Fersht and Vikas Bhalla

On this special Fireside Chat, HFS CEO Phil Fersht talks with Vikas Bhalla, EVP and Head of the Insurance Business at EX... Read more

23 Mar 2022

25mins

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Fireside Chat between Phil Fersht and Ganesh Ayyar

Fireside Chat between Phil Fersht and Ganesh Ayyar

On this special Fireside Chat, HFS CEO Phil Fersht talks with Ganesh Ayyar, President of Digital Operations at Cognizant... Read more

17 Feb 2022

21mins

Fireside Chat between Phil Fersht and Vipul Khanna

Fireside Chat between Phil Fersht and Vipul Khanna

On this special Fireside Chat, HFS CEO Phil Fersht talks with Vipul Khanna, the Managing Director and CEO of Firstsource... Read more

3 Feb 2022

35mins

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Fireside Chat with Phil Fersht and CP Gurnani

Fireside Chat with Phil Fersht and CP Gurnani

This special HFS Videocast features a Fireside Chat between HFS CEO Phil Fersht and CP Gurnani, Managing Director and CE... Read more

2 Nov 2021

24mins

HFS Podcast: Native Automation with Phil Fersht and IBM guests: Tom Ivory and Dr Rania Khalaf

HFS Podcast: Native Automation with Phil Fersht and IBM guests: Tom Ivory and Dr Rania Khalaf

In this HFS podcast, HFS CEO & Chief Analyst, Phil Fersht discusses "Native Automation" with two IBM executives, Tom... Read more

10 Feb 2021

39mins

Phil Fersht, CEO & Chief Analyst, HFS in conversation with Mihir Shukla, CEO, Automation Anywhere

Phil Fersht, CEO & Chief Analyst, HFS in conversation with Mihir Shukla, CEO, Automation Anywhere

This episode of HFS UNFILTERED is a conversation between two automation visionaries, Phil Fersht and Mihir Shukla. They ... Read more

25 Nov 2020

34mins

OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht

OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht

In this episode of OneTAKE Live, Ian speaks with Phil Fersht, founder, CEO and chief analyst at HFS Research about how s... Read more

17 Apr 2020

38mins

Contact Centers and Customer Experience with Concentrix and Phil Fersht

Contact Centers and Customer Experience with Concentrix and Phil Fersht

Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael ... Read more

24 Jul 2019

43mins

The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah

The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah

In this edition, we feature a conversation between HfS CEO and Chief Analyst, Phil Fersht and Gajen Kandiah--executive V... Read more

5 Sep 2016

19mins

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