Phil Fersht
11 Podcast Episodes
Fireside Chat between Phil Fersht and Mike Ettling
Fireside Chat between Phil Fersht and Mike Ettling
On this special Fireside Chat, HFS CEO Phil Fersht talks with Mike Ettling, Chief Executive Officer at Unit4 about his p... Read more
20 May 2022
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25mins
Fireside Chat between Phil Fersht and Vikas Bhalla
Fireside Chat between Phil Fersht and Vikas Bhalla
On this special Fireside Chat, HFS CEO Phil Fersht talks with Vikas Bhalla, EVP and Head of the Insurance Business at EX... Read more
23 Mar 2022
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25mins
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Fireside Chat between Phil Fersht and Ganesh Ayyar
Fireside Chat between Phil Fersht and Ganesh Ayyar
On this special Fireside Chat, HFS CEO Phil Fersht talks with Ganesh Ayyar, President of Digital Operations at Cognizant... Read more
17 Feb 2022
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21mins
Fireside Chat between Phil Fersht and Vipul Khanna
Fireside Chat between Phil Fersht and Vipul Khanna
On this special Fireside Chat, HFS CEO Phil Fersht talks with Vipul Khanna, the Managing Director and CEO of Firstsource... Read more
3 Feb 2022
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35mins
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Fireside Chat with Phil Fersht and CP Gurnani
Fireside Chat with Phil Fersht and CP Gurnani
This special HFS Videocast features a Fireside Chat between HFS CEO Phil Fersht and CP Gurnani, Managing Director and CE... Read more
2 Nov 2021
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24mins
HFS Podcast: Native Automation with Phil Fersht and IBM guests: Tom Ivory and Dr Rania Khalaf
HFS Podcast: Native Automation with Phil Fersht and IBM guests: Tom Ivory and Dr Rania Khalaf
In this HFS podcast, HFS CEO & Chief Analyst, Phil Fersht discusses "Native Automation" with two IBM executives, Tom... Read more
10 Feb 2021
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39mins
Phil Fersht, CEO & Chief Analyst, HFS in conversation with Mihir Shukla, CEO, Automation Anywhere
Phil Fersht, CEO & Chief Analyst, HFS in conversation with Mihir Shukla, CEO, Automation Anywhere
This episode of HFS UNFILTERED is a conversation between two automation visionaries, Phil Fersht and Mihir Shukla. They ... Read more
25 Nov 2020
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34mins
OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht
OneTAKE Live on: The Outsourcing Industry Gets Back in the Saddle with Phil Fersht
In this episode of OneTAKE Live, Ian speaks with Phil Fersht, founder, CEO and chief analyst at HFS Research about how s... Read more
17 Apr 2020
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38mins
Contact Centers and Customer Experience with Concentrix and Phil Fersht
Contact Centers and Customer Experience with Concentrix and Phil Fersht
Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael ... Read more
24 Jul 2019
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43mins
The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah
The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah
In this edition, we feature a conversation between HfS CEO and Chief Analyst, Phil Fersht and Gajen Kandiah--executive V... Read more
5 Sep 2016
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19mins
