Tim Hindes's guest appearances

Tim Hindes

Recruit & Retain: Trucking Edition

David Marquet

Phil Jones

Jeff Johnson

Bryan Thompson

Brad Jones

Brian Fielkow

Scott Rea

Joe Green

Paul White

Bob Perry

Nick Williams

Roger Jones

Sharae Moore

Andrea Morley

Gina Anderson

OwlTail

Jordan Wagner

One of the things that comes up time and again when we talk about the challenges and the struggles that carriers and recruiters are having with recruiting and retaining drivers, is communication.  From issues between the executive team and the recruiters, inter-departmental issues, issues between dispatchers and drivers - it all comes down to communication and culture.  If you’re wondering what your carrier can do differently to attract and retain better drivers, thinking about what you can do that’s better for your drivers, don’t miss this latest episode.  While there is no magic job or magic marketing technique to improve driver recruiter and retention, what you can do is focus your attention on communication problems. And it’s communication that we’re talking about with our two guests: Jordan Wagner, founder of WJW Consulting, and Tim Hindes, former CEO of Stay Metrics, now the General Manager of Retention at Ten Street. “I truly believe that communication solves all problems. And it can [from] marriages, all the way to the workplace. In marriage, the number one and two issues are money and sex. And then the number three is communication. And guess what? Number three can solve number two and number one.”  What communication actually means The different forms of driver communication Importance of non-verbal communication  Poor communication comes from the top down How to train on communication and put it into practice  How to connect with Jordan Wagner &amp; Tim Hindes:   Jordan Wagner 419-583-9139 www.wjwconsulting.com Tim Hindes 

One of the things that comes up time and again when we talk about the challenges and the struggles that carriers and recruiters are having with recruiting and retaining drivers, is communication.  From issues between the executive team and the recruiters, inter-departmental issues, issues between dispatchers and drivers - it all comes down to communication and culture.  If you’re wondering what your carrier can do differently to attract and retain better drivers, thinking about what you can do that’s better for your drivers, don’t miss this latest episode.  While there is no magic job or magic marketing technique to improve driver recruiter and retention, what you can do is focus your attention on communication problems. And it’s communication that we’re talking about with our two guests: Jordan Wagner, founder of WJW Consulting, and Tim Hindes, former CEO of Stay Metrics, now the General Manager of Retention at Ten Street. “I truly believe that communication solves all problems. And it can [from] marriages, all the way to the workplace. In marriage, the number one and two issues are money and sex. And then the number three is communication. And guess what? Number three can solve number two and number one.” <ul> <li>What communication actually means</li> <li>The different forms of driver communication</li> <li>Importance of non-verbal communication </li> <li>Poor communication comes from the top down</li> <li>How to train on communication and put it into practice</li> </ul> How to connect with Jordan Wagner &amp; Tim Hindes: <ul> <li><a href="https://www.linkedin.com/in/jordanwagner-wjwconsulting" rel="nofollow" target="_blank"> Jordan Wagner</a></li> <li>419-583-9139</li> <li><a href="http://www.wjwconsulting.com" rel="nofollow" target="_blank">www.wjwconsulting.com</a></li> <li><a href="https://www.linkedin.com/in/tim-hindes-b736724" rel="nofollow" target="_blank">Tim Hindes</a></li> </ul>

Episode 169 - Why Improving Communications Helps Retain Drivers with Jordan Wagner & Tim Hindes

Tim has spent 30 years in the trucking industry, including a number of years as a driver and as a dispatcher.  Tim oversees the vision and strategic planning of Stay Metrics, as well as serving as the primary public advocate for our products and services.  A serial entrepreneur, Tim is passionate about the role that company culture plays in the experiences of employees. He and his wife Mary Kay just celebrated their 30th wedding anniversary.  They have three children, Jennifer, TJ and Nicole. What you’ll learn about in this episode:  Why Tim got into the industry as a fleet driver and how his career led to executive management How Tim's company, Stay Metrics, works to benefit the industry with proven methods and "industrial-organizational psychology" What IO psychology is and how it can be utilized to gather data and connect it to the hiring and retention process How Stay Metrics' selection process helps companies better match candidates with the roles they need to fill Why the socialization process matters so much for carriers and their retention, and how to improve your process Why psychology can be a powerful tool that recruiters can use to integrate new drivers into their teams Why the driver shortage caused carriers to stop caring about drivers matching the company culture Why Tim believes women can be the answer to the driver shortage, and why Tim recommends targeting single 40+ women How first-generation American drivers are an exciting subgroup with a great deal of recruitment potential Why Stay Metrics works to identify their clients' unique situation and match them with customized solutions  How to contact Tim Hindes:  Website: www.staymetrics.com Linkedin: www.linkedin.com/in/tim-hindes-b736724 

Tim has spent 30 years in the trucking industry, including a number of years as a driver and as a dispatcher.  Tim oversees the vision and strategic planning of Stay Metrics, as well as serving as the primary public advocate for our products and services.  A serial entrepreneur, Tim is passionate about the role that company culture plays in the experiences of employees. He and his wife Mary Kay just celebrated their 30th wedding anniversary.  They have three children, Jennifer, TJ and Nicole. What you’ll learn about in this episode: <ul> <li>Why Tim got into the industry as a fleet driver and how his career led to executive management</li> <li>How Tim's company, Stay Metrics, works to benefit the industry with proven methods and "industrial-organizational psychology"</li> <li>What IO psychology is and how it can be utilized to gather data and connect it to the hiring and retention process</li> <li>How Stay Metrics' selection process helps companies better match candidates with the roles they need to fill</li> <li>Why the socialization process matters so much for carriers and their retention, and how to improve your process</li> <li>Why psychology can be a powerful tool that recruiters can use to integrate new drivers into their teams</li> <li>Why the driver shortage caused carriers to stop caring about drivers matching the company culture</li> <li>Why Tim believes women can be the answer to the driver shortage, and why Tim recommends targeting single 40+ women</li> <li>How first-generation American drivers are an exciting subgroup with a great deal of recruitment potential</li> <li>Why Stay Metrics works to identify their clients' unique situation and match them with customized solutions</li> </ul> How to contact Tim Hindes: <ul> <li>Website: <a href="http://www.staymetrics.com" rel="nofollow" target="_blank">www.staymetrics.com</a></li> <li>Linkedin: <a href="http://www.linkedin.com/in/tim-hindes-b736724" rel="nofollow" target="_blank">www.linkedin.com/in/tim-hindes-b736724</a></li> </ul>

Episode 64: Understanding Retention Through Research, with Tim Hindes