24 Podcast Episodes
Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest
Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest
Remedies to combat Service Fatigue with Laurie Guest It's been two hard years. We've had to adjust to our way of living ... Read more
18 Jul 2022
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53mins
Bust Out of Service Fatigue with Laurie Guest
Bust Out of Service Fatigue with Laurie Guest
Exhausted employees, not enough staff, and customers who are more difficult than ever before. The last 2 years have crea... Read more
22 May 2022
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Racking Up Your Revenue with Laurie Guest
Racking Up Your Revenue with Laurie Guest
While speaking can be a lucrative revenue stream, we all learned during the early time of the pandemic that it can’t be ... Read more
29 Mar 2022
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32mins
Ep. 39: Laurie Guest on How To Truly Connect With Customers And Employees
Ep. 39: Laurie Guest on How To Truly Connect With Customers And Employees
In this episode, David sits down with Laurie Guest, Entrepreneur, Keynote Speaker, and Author, to discuss how leaders at... Read more
20 Jul 2021
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32mins
94: Customer Service, One Key Element For a Successful Speaking Career with Expert Laurie Guest
94: Customer Service, One Key Element For a Successful Speaking Career with Expert Laurie Guest
In this episode Ashley speaks to Laurie Guest, Laurie is a member of the National Speakers Association and a Certified S... Read more
22 Mar 2021
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51mins
Selling Bigger Virtual Packages with Laurie Guest
Selling Bigger Virtual Packages with Laurie Guest
Quote: “When we sell, we’ve got to be focused on providing the solution to the pain and what value is that bringing to ... Read more
17 Sep 2020
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41mins
Laurie Guest on Customer Service and Virtual Speaking during Covid-19
Laurie Guest on Customer Service and Virtual Speaking during Covid-19
Laurie Guest, CSP joins the podcast to talk Customer Service, the Keynote Speaking Industry, and creative ways to engage... Read more
5 Aug 2020
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26mins
228 Customer Service From Both Sides Now with Laurie Guest
228 Customer Service From Both Sides Now with Laurie Guest
Laurie Guest is an award-winning customer service expert, Certified Speaking Professional and a good friend. This overa... Read more
11 Mar 2020
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31mins
Sweet Spot Pricing with Laurie Guest
Sweet Spot Pricing with Laurie Guest
Do you have your pricing down to a science? Do you offer different pricing packages or is it one price for everyone? O... Read more
30 Jan 2020
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41mins
Sweet Spot Pricing with Laurie Guest
Sweet Spot Pricing with Laurie Guest
Do you have your pricing down to a science? Do you offer different pricing packages or is it one price for everyone? O... Read more
30 Jan 2020
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