Krystal Wu's guest appearances

Krystal Wu

Growth Marketing Today

Community Decoded

OwlTail

🤙🏻 About the Guest - Krystal Wu is an experienced community professional with over seven years in the industry, She has worked as a community builder at HubSpot, Shopify, OpenSpace and Commsor and currently is working as a Sr Manager for Community &amp; Content at ZoomInfo. 🤙🏻 About the Host - Sharath Kuruganty is the Head of the Community at @ThreadoHQ. Currently, he is building Community Champs, a tight-knit community of world-class community leaders.🤙🏻 Timestamps00.00 - Introduction to the podcast03.40 - What and who is a community marketer11.52 - What made Krystal fall in love with the idea of communities15.31 - Intersection between social media &amp; community18.35 - Journey from starting as a support specialist to becoming a social media community manager20.48 - Best practices for people who want to do support only communities32.50 - How is building a community for consumers different from building a community for brands39.00 - How to measure success in terms of community for brands54.00 - How content plays a role in engagement1.00.00 - Things Krystal is doing completely differently at ZoomInfo that she has never done before at Shopify1.04.00 - Outro to the podcast🤙🏻 Where to find Krystal Wu  - https://www.linkedin.com/in/krystalwu🤙🏻 Where to find Sharath - https://twitter.com/5harath?s=20

🤙🏻 About the Guest - Krystal Wu is an experienced community professional with over seven years in the industry, She has worked as a community builder at HubSpot, Shopify, OpenSpace and Commsor and currently is working as a Sr Manager for Community &amp; Content at ZoomInfo. 🤙🏻 About the Host - Sharath Kuruganty is the Head of the Community at <a href="https://twitter.com/ThreadoHQ" rel="nofollow" target="_blank">@ThreadoHQ</a>. Currently, he is building Community Champs, a tight-knit community of world-class community leaders.🤙🏻 Timestamps00.00 - Introduction to the podcast03.40 - What and who is a community marketer11.52 - What made Krystal fall in love with the idea of communities15.31 - Intersection between social media &amp; community18.35 - Journey from starting as a support specialist to becoming a social media community manager20.48 - Best practices for people who want to do support only communities32.50 - How is building a community for consumers different from building a community for brands39.00 - How to measure success in terms of community for brands54.00 - How content plays a role in engagement1.00.00 - Things Krystal is doing completely differently at ZoomInfo that she has never done before at Shopify1.04.00 - Outro to the podcast🤙🏻 Where to find Krystal Wu  - <a href="https://www.linkedin.com/in/krystalwu" rel="nofollow" target="_blank">https://www.linkedin.com/in/krystalwu</a>🤙🏻 Where to find Sharath - <a href="https://twitter.com/5harath?s=20**" rel="nofollow" target="_blank">https://twitter.com/5harath?s=20</a>

Krystal Wu - Social and content at the crossroads of community building!

Communities are everywhere nowadays. For some people, communities are a place to learn and explore specific topics or interests. For others, it’s where they discuss personal issues and find comfort among those with similar experiences.For businesses, building a community can help with customer support, product development, and marketing. In episode 154, you’ll learn from Krystal Wu, Community Manager at Shopify:1. The advantages of building a community for a B2B brand2. How Krystal taps into a community to amplify content reach3. How to measure the health of an online community

Communities are everywhere nowadays. For some people, communities are a place to learn and explore specific topics or interests. For others, it’s where they discuss personal issues and find comfort among those with similar experiences. For businesses, building a community can help with customer support, product development, and marketing. In episode 154, you’ll learn from Krystal Wu, Community Manager at Shopify: 1. The advantages of building a community for a B2B brand 2. How Krystal taps into a community to amplify content reach 3. How to measure the health of an online community