Noam Fine's guest appearances

Noam Fine

VUX World

The Alldus Podcast - AI in Action

Peter Voss

Chris Hutchins

John Collins

David Clark

Kevin Johnson

Adam Wenchel

Kraft Heinz

John Campbell

Greg Bennett

Sean McDermott

Jon Chu

Levi Strauss

Jason King

Jeff Smith

Jenny Zhang

OwlTail

Today's guest is Noam Fine, Head of AI at Vonage. Founded in 2001, Vonage are making communications more flexible, intelligent and personal to help enterprises the world over stay ahead. Headquartered in New Jersey with offices throughout the United States, Europe and Asia , Vonage provide unified communications, contact centers and programmable communications APIs built on the world's most flexible cloud communications platform. Vonage's communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Their fully programmable unified communications and contact center applications are built from the Vonage platform. This enables companies to transform how they communicate and operate from the office or remotely, providing enormous flexibility and ensuring business continuity. In the episode, Noam will discuss: The interesting work they do at Vonage, How they are applying AI in their core products, Benefits that their products offer to customers, The current make up of the team &amp; plans for growth, and What excites him for the future at Vonage

Today's guest is Noam Fine, Head of AI at <a href="https://www.vonage.com/" rel="noopener nofollow" target="_blank">Vonage</a>. Founded in 2001, Vonage are making communications more flexible, intelligent and personal to help enterprises the world over stay ahead. Headquartered in New Jersey with offices throughout the United States, Europe and Asia , Vonage provide unified communications, contact centers and programmable communications APIs built on the world's most flexible cloud communications platform. Vonage's communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Their fully programmable unified communications and contact center applications are built from the Vonage platform. This enables companies to transform how they communicate and operate from the office or remotely, providing enormous flexibility and ensuring business continuity. In the episode, Noam will discuss: The interesting work they do at Vonage, How they are applying AI in their core products, Benefits that their products offer to customers, The current make up of the team &amp; plans for growth, and What excites him for the future at Vonage

E316 Noam Fine, Head of AI at Vonage

Vonage AI

With almost all call centres looking to us AI to automate an increasing number of conversations with customers, what does the future of customer service look like? And what's the future of work going to look like for your staff? What can you do today to prepare for an AI-first future, both from a customer experience and staffing perspective?Lots of big questions will need answering in 2021, and to get you started, we're joined by Head of Vonage AI, Noam Fine, to answer those questions and more about the future of customer service, the future of customer experience and the future of work for CS agents and managers.LinksVonage AIConnect with Noam Fine on LinkedIn Hosted on Acast. See acast.com/privacy for more information.

With almost all call centres looking to us AI to automate an increasing number of conversations with customers, what does the future of customer service look like? And what's the future of work going to look like for your staff? What can you do today to prepare for an AI-first future, both from a customer experience and staffing perspective?Lots of big questions will need answering in 2021, and to get you started, we're joined by Head of Vonage AI, Noam Fine, to answer those questions and more about the future of customer service, the future of customer experience and the future of work for CS agents and managers. <h2>Links</h2><a href="https://www.ai.vonage.com/" rel="noopener noreferrer nofollow" target="_blank">Vonage AI</a><a href="https://www.linkedin.com/in/noamfine/" rel="noopener noreferrer nofollow" target="_blank">Connect with Noam Fine on LinkedIn</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.

AI and the future of customer service with Noam Fine, Vonage AI