Ty Collins's guest appearances

Ty Collins

Amazing Business Radio

Prospects Live Podcast

The Spin

Daniel Ramsey

Sarah Petty

Marc Elliot

Ricky Gervais

John Ruhlin

Augie Ray

Jesse Cole

Danny Meyer

John Jantsch

Michael Redbord

Ali Rayl

Brad Marchand

Ian Smith

Michelle Sturino

Horst Schulze

OwlTail

Kris Dunn sits down with Ty Collins, RHP/OF, from Los Angeles, CA. As an uncommitted senior, and arguably the nation’s top uncommitted talent,  Collins has had an emotional 12 months. However, that experience has helped him decide where he will play in 2021 — he made that announcement on this podcast.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/3147987/advertisement

Kris Dunn sits down with Ty Collins, RHP/OF, from Los Angeles, CA. As an uncommitted senior, and arguably the nation’s top uncommitted talent, Collins has had an emotional 12 months. However, that experience has helped him decide where he will play in 2021 — he made that announcement on this podcast. This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at <a href="https://www.spreaker.com/show/3147987/advertisement" rel="nofollow" target="_blank">https://www.spreaker.com/show/3147987/advertisement</a>

MLB Draft Preview: Ty Collins

Host Michelle Sturino goes SOLO as she chats with NHL Player Agent John Walters about no movement clauses and emergency back up goalies. She chats with Ty Collins from the OHL Mississauga Steelheads. Justin Bradford, Author of The Making of Smashville, joins to shed light on the Tornado that hit Nashville.

The Spin - March 3, 2020 -Emergency Back up Goalies, Coronavirus, Tornado in Nashville & Ty Collins from Mississauga Steelheads

Shep Hyken sits down with Ty Collins. They discussed how to raise your prices without losing customers, why you should be transparent, and how to give customers the best experience possible. TOP TAKEAWAYS: Shep’s Opening Monologue:In Shep’s opening monologue he answers the question, what is the difference between a loyalty program and a marketing program?The Interview with Ty Collins:In July 2018, a 25% import tariff forced Rad Power Bikes to increase their prices. Because they created a unique experience and were transparent with their customers about the price increase, this did not affect sales.Rad Power Bikes decided to share their opinion about the trade tariffs publicly. This didn’t make every customer happy, but because they expressed their situation diplomatically, they were able to set the narrative and jump ahead of the issue.Because their customer experience and tech support teams are so passionate and fired up about their industry, it wasn’t difficult for Rad Power Bikes to convey the correct message to their customers.Ty likes to sit in with his customer experience team, answer customer emails, and listen to phone calls. No matter what your position is, everybody needs to spend a little time on the front line to hear the real voice of the customer.Most of Rad Power Bike customers never see the bikes in person before making a purchase. It’s the CX team’s job to ease the customer's concerns, build trust, and give them a memorable experience.Providing good CX doesn’t mean always saying yes. There will be times when you have to make hard decisions and say things the customer isn’t going to want to hear at the moment.ABOUT:Ty Collins is the Co-founder and CMO of Rad Power Bikes. He helped increase the company’s revenue to over $40M in just four years despite trade tariffs that forced him to raise his prices.Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.QUOTE: “Some of our greatest customer advocates are customers who’ve had issues that have been resolved. ” - Ty Collins  Learn more about your ad choices. Visit megaphone.fm/adchoices

Shep Hyken sits down with Ty Collins. They discussed how to raise your prices without losing customers, why you should be transparent, and how to give customers the best experience possible. TOP TAKEAWAYS: Shep’s Opening Monologue:In Shep’s opening monologue he answers the question, what is the difference between a loyalty program and a marketing program?The Interview with Ty Collins:In July 2018, a 25% import tariff forced <a href="https://www.radpowerbikes.com/" rel="nofollow" target="_blank">Rad Power Bikes</a> to increase their prices. Because they created a unique experience and were transparent with their customers about the price increase, this did not affect sales.Rad Power Bikes decided to share their opinion about the trade tariffs publicly. This didn’t make every customer happy, but because they expressed their situation diplomatically, they were able to set the narrative and jump ahead of the issue.Because their customer experience and tech support teams are so passionate and fired up about their industry, it wasn’t difficult for Rad Power Bikes to convey the correct message to their customers.Ty likes to sit in with his customer experience team, answer customer emails, and listen to phone calls. No matter what your position is, everybody needs to spend a little time on the front line to hear the real voice of the customer.Most of Rad Power Bike customers never see the bikes in person before making a purchase. It’s the CX team’s job to ease the customer's concerns, build trust, and give them a memorable experience.Providing good CX doesn’t mean always saying yes. There will be times when you have to make hard decisions and say things the customer isn’t going to want to hear at the moment.ABOUT:Ty Collins is the Co-founder and CMO of <a href="https://www.radpowerbikes.com/" rel="nofollow" target="_blank">Rad Power Bikes</a>. He helped increase the company’s revenue to over $40M in just four years despite trade tariffs that forced him to raise his prices.<a href="https://www.hyken.com/" rel="nofollow" target="_blank">Shep Hyken</a> is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.QUOTE: “Some of our greatest customer advocates are customers who’ve had issues that have been resolved. ” - Ty Collins  Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="nofollow" target="_blank">megaphone.fm/adchoices</a>

Transparency In Business Featuring Guest Ty Collins