Carter Busse's guest appearances

Carter Busse

AI and the Future of Work 

The Ivy Podcast

CIO Classified

Mark Settle

Dave Arnold

Chris Hodges

Eric Bahn

John Larson

Keith Smith

Heather Monahan

Kraft Heinz

Mike Cohen

Leyla Seka

Yousuf Khan

Sandy Carter

Ajay Agarwal

Henry Schuck

Katrina Collier

OwlTail

Carter Busse has been leading IT organizations for more than two decades. He has been an IT leader at successful, high-growth organizations ranging from Salesforce to MobileIron to 8x8 to Cohesity Among his many accolades, he was recently named a 2022 ORBIE Bay Area CIO of the year and was also the first IT leader hired at Salesforce back in 2000. Carter understands the challenges of managing tech infrastructure for high-growth tech companies where there’s zero margin for error because everyone thinks they know tech better than you. CIOs are like plumbing: nobody appreciates them when everything’s working but they’re the first to get blamed when there’s a blockage.He's now the CIO of rising star Workato, the integration automation platform that has raised more than $400M, was most recently valued at nearly $6B, and has about 1,000 employees in 13 offices around the world. Listen and learn...What a CIO does.Why CIOs have the shortest tenure in the C-suite.The role of AI to improve employee experiences.How to recreate the Apple Genius Bar at work... for at-home employees.How generative AI will be used in the enterprise.Key questions to ask when evaluating new uses of AI.How CIOs deliver strategic value and avoid being "technology traffic cops".References in this episode:What happens when ChatGPT is wrong?Mark Settle, seven-time CIO, on AI and the Future of WorkWorkato

<a href="https://www.linkedin.com/in/carterbusse/" rel="nofollow" target="_blank">Carter Busse</a> has been leading IT organizations for more than two decades. He has been an IT leader at successful, high-growth organizations ranging from Salesforce to MobileIron to 8x8 to Cohesity Among his many accolades, he was recently named a 2022 ORBIE Bay Area CIO of the year and was also the first IT leader hired at Salesforce back in 2000.  Carter understands the challenges of managing tech infrastructure for high-growth tech companies where there’s zero margin for error because everyone thinks they know tech better than you. CIOs are like plumbing: nobody appreciates them when everything’s working but they’re the first to get blamed when there’s a blockage.He's now the CIO of rising star <a href="https://www.workato.com/" rel="nofollow" target="_blank">Workato</a>, the integration automation platform that has raised more than $400M, was most recently valued at nearly $6B, and has about 1,000 employees in 13 offices around the world. Listen and learn...<ol><li>What a CIO does.</li><li>Why CIOs have the shortest tenure in the C-suite.</li><li>The role of AI to improve employee experiences.</li><li>How to recreate the Apple Genius Bar at work... for at-home employees.</li><li>How generative AI will be used in the enterprise.</li><li>Key questions to ask when evaluating new uses of AI.</li><li>How CIOs deliver strategic value and avoid being "technology traffic cops".</li></ol>References in this episode:<ul><li><a href="https://www.forbes.com/sites/lanceeliot/2022/12/13/digging-into-the-buzz-and-fanfare-over-generative-ai-chatgpt-including-looming-ai-ethics-and-ai-law-considerations/?sh=71b37c62600c" rel="nofollow" target="_blank">What happens when ChatGPT is wrong?</a></li><li><a href="https://www.stitcher.com/show/ai-and-the-future-of-work/episode/truth-from-the-trenches-okta-cio-mark-settle-on-the-future-of-work-it-what-it-takes-to-be-an-effective-leader-in-it-and-his-thoughts-on-automation-ai-63478203" rel="nofollow" target="_blank">Mark Settle, seven-time CIO, on AI and the Future of Work</a></li><li><a href="https://www.workato.com/" rel="nofollow" target="_blank">Workato</a></li></ul>

Carter Busse, CIO of future of work unicorn Workato, shares why it's hard to own technology... at a technology company

Workato

Prasad Ramakrishnan, CIO and SVP of IT at Freshworks, and Carter Busse, CIO at Workato, discuss how IT Leaders can play a vital role in the employee experience, getting ahead of pain points, their secrets to security and automation, and much more.---------“We get employees involved in the decision making process. We want them to have a say in terms of which tool they like, which vendor and features they like …We believe that the technology out there is now like a utility. Everybody has an opinion and everybody needs to participate in the process.” - Prasad Ramakrishnan“I look up to [CIOs] that are really passionate about understanding how the business works… They're not necessarily concerned about the technology, but how they can enable the business to go faster and with the right cost measures in it, and really understand the business.” - Carter Busse---------Time Stamps:* (2:22) Prasad &amp; Carter’s roles at Freshworks and Workato* (4:10) How they view the scope of the CIO’s role* (6:10) Carter and Prasad’s secrets to gauging results* (11:45) Getting ahead of pain points to create a great employee experience* (16:48) Building resiliency during uncertain times * (26:15) Maintaining while scaling * (29:55) The future of automation in the employee’s security experience * (35:23) Secrets not enough executives know* (38:20) Prasad and Carter ask each other questions--------SponsorThis podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.--------LinksConnect with Prasad on LinkedInConnect with Carter on LinkedInLearn more about FreshworksLearn more about Workato

Prasad Ramakrishnan, CIO and SVP of IT at Freshworks, and Carter Busse, CIO at Workato, discuss how IT Leaders can play a vital role in the employee experience, getting ahead of pain points, their secrets to security and automation, and much more.---------“We get employees involved in the decision making process. We want them to have a say in terms of which tool they like, which vendor and features they like …We believe that the technology out there is now like a utility. Everybody has an opinion and everybody needs to participate in the process.” - Prasad Ramakrishnan“I look up to [CIOs] that are really passionate about understanding how the business works… They're not necessarily concerned about the technology, but how they can enable the business to go faster and with the right cost measures in it, and really understand the business.” - Carter Busse--------- Time Stamps:* (2:22) Prasad &amp; Carter’s roles at Freshworks and Workato* (4:10) How they view the scope of the CIO’s role* (6:10) Carter and Prasad’s secrets to gauging results* (11:45) Getting ahead of pain points to create a great employee experience* (16:48) Building resiliency during uncertain times * (26:15) Maintaining while scaling * (29:55) The future of automation in the employee’s security experience * (35:23) Secrets not enough executives know* (38:20) Prasad and Carter ask each other questions--------SponsorThis podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at<a href="http://asana.com/" rel="nofollow" target="_blank"> Asana.com</a>.--------Links<ul><li><a href="https://www.linkedin.com/in/prasadramakrishnan/" rel="nofollow" target="_blank">Connect with Prasad on LinkedIn</a></li><li><a href="https://www.linkedin.com/in/carterbusse/" rel="nofollow" target="_blank">Connect with Carter on LinkedIn</a></li><li>Learn more about <a href="https://www.freshworks.com/" rel="nofollow" target="_blank">Freshworks</a></li><li>Learn more about <a href="https://www.workato.com/?utm_source=cpc&amp;utm_medium=adwords&amp;utm_campaign=workato_brand&amp;utm_content=workato_specific+keywords&amp;utm_term=workato&amp;matchtype=b&amp;device=c&amp;_bt=576659848554&amp;_bk=workato&amp;_bm=b&amp;_bn=g&amp;_bg=70415109812&amp;gclid=Cj0KCQiAxoiQBhCRARIsAPsvo-zwRlwNrtfRfFQITa730995LZut_1neltK3_JTa-rugWc90OiIxug8aArizEALw_wcB" rel="nofollow" target="_blank">Workato</a></li></ul>

Create a Great Employee Experience with Prasad Ramakrishnan, CIO and SVP of IT at Freshworks, and Carter Busse, CIO at Workato

IT executive with a proven track record of success in both private and public companies including 3 IPOs – Excite@Home, Salesforce,com, and MobileIron. Expertise in building high performing, collaborative teams (90+), delivering on business strategy, and generating new revenue while decreasing operating costs. Extensive experience managing local and remote teams across time zones and continents. First IT leader hired at Salesforce.com. Lead the security function at companies and successfully completed SOC 2 Type 2 compliance for 2 pre-IPO companies. Welcome to Ivy Podcast! On this Executive Leadership Podcast we interview top executives from Fortune 500 with a focus on strategy, innovation, negotiation and everything about leadership.Our Podcast for Executives features Thought Leaders who share practical insights for effective leadership, continuous innovation and strategy execution.Ivy Podcast is a rapidly growing Executive Podcast, which covers topics like Hiring and Retention Strategies, Talent Acquisition, Innovation, Digital Transformation and much more.On this Leadership Podcast, you will find conversations with the most accomplished executives from Fortune 100 companies. We aim to cover a broad range of industries and create a learning platform for the most ambitious and high potential professionals who are looking to learn from the most accomplished Executives on this Business Leadership Podcast.

IT executive with a proven track record of success in both private and public companies including 3 IPOs – Excite@Home, Salesforce,com, and MobileIron. Expertise in building high performing, collaborative teams (90+), delivering on business strategy, and generating new revenue while decreasing operating costs. Extensive experience managing local and remote teams across time zones and continents. First IT leader hired at <a href="http://Salesforce.com" rel="nofollow" target="_blank">Salesforce.com</a>. Lead the security function at companies and successfully completed SOC 2 Type 2 compliance for 2 pre-IPO companies. Welcome to Ivy Podcast! On this Executive Leadership Podcast we interview top executives from Fortune 500 with a focus on strategy, innovation, negotiation and everything about leadership. Our Podcast for Executives features Thought Leaders who share practical insights for effective leadership, continuous innovation and strategy execution. Ivy Podcast is a rapidly growing Executive Podcast, which covers topics like Hiring and Retention Strategies, Talent Acquisition, Innovation, Digital Transformation and much more. On this Leadership Podcast, you will find conversations with the most accomplished executives from Fortune 100 companies. We aim to cover a broad range of industries and create a learning platform for the most ambitious and high potential professionals who are looking to learn from the most accomplished Executives on this Business Leadership Podcast.

Technology Automation Strategies with the CIO of Workato – Carter Busse