Norm Chait's guest appearances

Norm Chait

Marketing Today with Alan Hart

Marketing Trends

OwlTail

If you’ve ever been to Times Square, you can conjure up memories of how chaotic and bustling that vibrant hub really is. This is the mecca of OOH or Out-of-home marketing. Thousands of individuals packed into a confined space with endless advertising opportunities. Norm Chait, Director of Out-of-Home Product and Sales at Quotient Technology, regales us with the tale of his work on a campaign for Microsoft that hit the big city. But, more importantly, he has a career’s worth of insight about OOH and exciting details about the ways that data is changing the game in OOH. “We did a PR program a number of years ago introducing the next operating system for Microsoft. It was the largest consumer event in the history of New York City. The ability to take over Times Square, the ability to own every screen in the square (40 plus screens) all sync together, having the physical on-the-ground experience of, um, all the, you know, the different hardware displays...I was like, this is what I do. This is what I love to do. It's bringing a brand experience to life in a unique way.”There is a lot of value for companies especially in the CPG space to consider Out-of-Home advertising, no matter the size of the business. There’s so much happening in the world of Out-of-Home and Norm has the insight. Main TakeawaysProgrammatic Adaptations in the last Year Plus: The market has shifted in countless ways in the past year-plus, and the way that programmatic marketing can step in to help marketing leaders be more nimble is proving invaluable. Getting a faster sense, with data, of how things are performing across campaigns can lead to faster decisions about shifting budgets to markets where they’d see higher ROI. Data Driven OOH in the CPG Space: Out-of-home has a sweet-spot with CPG businesses because of their D2C model. They need to be out in front of the right people in direct ways. When you’re marketing directly to consumers you’re up against huge budgets of mega-corporations that can crush you. You need tech that can inform you about where your best customers actually are so that you can focus your resources on them. The Steps to a Successful OOH Campaign: In order to have a successful Out-of-home campaign you don’t necessarily need to be a mega-brand. What you do need is a plan that includes a few key elements. First, define the category. Next, define the product buyer. Third, identify the buyer’s behaviors and location. These three elements will help you generate the conversions you desire. Key Quotes “I think what was happening over the last 18 months or so [is that] [the pandemic has] changed the way people go to market; it's changed the way people physically leave their homes and where they go and where they visit, all of those things have dynamically changed. So how does Out-of-home now start to play a role? The pandemic has, in some ways, allowed us to fast forward what programmatic can do. [For example] the spikes we saw in one market allowed us to shut things down there and move things to other markets. Being able to be more nimble like that is what we're starting to see.” “We did a PR program a number of years ago introducing the next operating system for Microsoft. It was the largest consumer event in the history of New York City. The ability to take over Times Square, the ability to own every screen in the square (40 plus screens) all sync together, having the physical on the ground experience...I was like, this is what I do. This is what I love to do. It's bringing a brand experience to life in a unique way.”“CPG is a sweet spot for us. We do work across lots of different product categories but our ability to come back to the notion of accountability and confidence using data to show exactly where people are spending their time. Here are the products and categories that they're buying.  We see week over week trends. [This means our] ability to see real time trends and then tie that back to physical inventory is what our clients are excited about. Our ability to guide them as to where people are going, what they're buying, and the trends that we're seeing help them [see the need to invest.]”“Everything we do starts from planning as [first] priority [to] understand what the category is, who the product buyer is, what are their behaviors, and then let us help you identify where they are. [We’re] looking at the entire ecosystem of available assets and scoring (physically) every piece of inventory against that behavior. It starts with an audience. Whether it's a haircut purchaser, frozen pizza buyer, Honda driver or whatever it might be, we start with that.”BioNorm Chait is the Director of Out-of-Home Product/Sales for Quotient Technology. Throughout his career, Chait has demonstrated a keen ability to deliver client solutions by connecting the physical world with the digital world. Prior to joining Quotient Technology, Chait served as the Head of Practice for Ubimo where he spent almost three years. Before joining Ubimo, Chait held various leadership and sales positions. ---Marketing Trends podcast is brought to you by Salesforce. Discover marketing built on the world’s number one CRM: Salesforce. Put your customer at the center of every interaction. Automate engagement with each customer. And build your marketing strategy around the entire customer journey. Salesforce. We bring marketing and engagement together. Learn more at salesforce.com/marketing.

If you’ve ever been to Times Square, you can conjure up memories of how chaotic and bustling that vibrant hub really is. This is the mecca of OOH or Out-of-home marketing. Thousands of individuals packed into a confined space with endless advertising opportunities. <a href="https://www.linkedin.com/in/norm-chait-8369965/" rel="nofollow" target="_blank">Norm Chait</a>, Director of Out-of-Home Product and Sales at <a href="https://www.quotient.com/" rel="nofollow" target="_blank">Quotient Technology</a>, regales us with the tale of his work on a campaign for Microsoft that hit the big city. But, more importantly, he has a career’s worth of insight about OOH and exciting details about the ways that data is changing the game in OOH. “We did a PR program a number of years ago introducing the next operating system for Microsoft. It was the largest consumer event in the history of New York City. The ability to take over Times Square, the ability to own every screen in the square (40 plus screens) all sync together, having the physical on-the-ground experience of, um, all the, you know, the different hardware displays...I was like, this is what I do. This is what I love to do. It's bringing a brand experience to life in a unique way.”There is a lot of value for companies especially in the CPG space to consider Out-of-Home advertising, no matter the size of the business. There’s so much happening in the world of Out-of-Home and Norm has the insight. Main Takeaways<ul><li>Programmatic Adaptations in the last Year Plus: The market has shifted in countless ways in the past year-plus, and the way that programmatic marketing can step in to help marketing leaders be more nimble is proving invaluable. Getting a faster sense, with data, of how things are performing across campaigns can lead to faster decisions about shifting budgets to markets where they’d see higher ROI. </li><li>Data Driven OOH in the CPG Space: Out-of-home has a sweet-spot with CPG businesses because of their D2C model. They need to be out in front of the right people in direct ways. When you’re marketing directly to consumers you’re up against huge budgets of mega-corporations that can crush you. You need tech that can inform you about where your best customers actually are so that you can focus your resources on them. </li><li>The Steps to a Successful OOH Campaign: In order to have a successful Out-of-home campaign you don’t necessarily need to be a mega-brand. What you do need is a plan that includes a few key elements. First, define the category. Next, define the product buyer. Third, identify the buyer’s behaviors and location. These three elements will help you generate the conversions you desire. </li></ul>Key Quotes “I think what was happening over the last 18 months or so [is that] [the pandemic has] changed the way people go to market; it's changed the way people physically leave their homes and where they go and where they visit, all of those things have dynamically changed. So how does Out-of-home now start to play a role? The pandemic has, in some ways, allowed us to fast forward what programmatic can do. [For example] the spikes we saw in one market allowed us to shut things down there and move things to other markets. Being able to be more nimble like that is what we're starting to see.” “We did a PR program a number of years ago introducing the next operating system for Microsoft. It was the largest consumer event in the history of New York City. The ability to take over Times Square, the ability to own every screen in the square (40 plus screens) all sync together, having the physical on the ground experience...I was like, this is what I do. This is what I love to do. It's bringing a brand experience to life in a unique way.”“CPG is a sweet spot for us. We do work across lots of different product categories but our ability to come back to the notion of accountability and confidence using data to show exactly where people are spending their time. Here are the products and categories that they're buying.  We see week over week trends. [This means our] ability to see real time trends and then tie that back to physical inventory is what our clients are excited about. Our ability to guide them as to where people are going, what they're buying, and the trends that we're seeing help them [see the need to invest.]”“Everything we do starts from planning as [first] priority [to] understand what the category is, who the product buyer is, what are their behaviors, and then let us help you identify where they are. [We’re] looking at the entire ecosystem of available assets and scoring (physically) every piece of inventory against that behavior. It starts with an audience. Whether it's a haircut purchaser, frozen pizza buyer, Honda driver or whatever it might be, we start with that.”BioNorm Chait is the Director of Out-of-Home Product/Sales for Quotient Technology. Throughout his career, Chait has demonstrated a keen ability to deliver client solutions by connecting the physical world with the digital world. Prior to joining Quotient Technology, Chait served as the Head of Practice for Ubimo where he spent almost three years. Before joining Ubimo, Chait held various leadership and sales positions. ---Marketing Trends podcast is brought to you by Salesforce. Discover marketing built on the world’s number one CRM: Salesforce. Put your customer at the center of every interaction. Automate engagement with each customer. And build your marketing strategy around the entire customer journey. Salesforce. We bring marketing and engagement together. Learn more at <a href="https://dashboard.simplecast.com/accounts/360e4e49-9e44-45d2-a1b3-2b17ffeb29e3/shows/a6bff67f-694a-45be-a640-0b0fa2e7bae8/episodes/dd44bd99-8a6c-42a2-b839-fd4780118095/salesforce.com/marketing" rel="nofollow" target="_blank">salesforce.com/marketing</a>.

What’s New in Out-of-Home Marketing with Norm Chait, Director, OOH Product/Sales, Quotient Technology

During this 223rd episode of “Marketing Today,” host Alan Hart interviews Norm Chait, the Head of Out-of-Home Service at Ubimo.On the program today, we modernize my definition of out-of-home based on what Ubimo is doing with its location-based intelligence offering and bringing audience understanding, location, and traffic monitoring to an old medium. The updated view Chait shares on what out-of-home should look like today can expand what's possible for marketers.Chait begins by talking about what attracted him to the out-of-home space and how Ubimo uses location intelligence to understand what people do throughout their day. We then discuss how technology has dramatically changed the out-of-home space by helping marketers understand where a particular audience is originating from and where they're going. Chait says, "it all basically starts and ends with audiences and understanding what these folks are doing and how do we tie them back to a physical location." Then we talk about how marketers can leverage these data points in the out-of-home space and how privacy is handled. He says, "every signal we see, every segment that's built, is based on opt-in data, and it's all based on location services." We then talk about how Ubimo has approached data during COVID and how the current environment presents marketers opportunities to connect with shoppers when they're thinking about shopping.Highlights from this week's “Marketing Today”: What attracted Norm to out-of-home. 01:09Learn about Ubimo. 02:49How Quotient fits into the mix. 04:26Bringing measurement to behavior that would otherwise be a void. 05:49How marketers can work with Ubimo. 07:38The digital out-of-home DSP. 08:56Different elements of the data that can be leveraged to understand the traffic of out-of-home placement. 10:50How privacy is handled in this environment. 13:14COVID dashboards. 14:29How marketers should be thinking about marketing differently during this time. 19:40Norm shares a defining experience. 21:52Norm reflects on advice he would give to his younger self. 23:29Norm shares about an impactful purchase he made in the last 6-12 months. 24:27Are there any brands, companies, or causes that Norm follows that he thinks other people should notice? 25:58Norm's take on the top opportunity and threat facing marketers today. 27:59 Resources Mentioned:UbimoNorm ChaitInteractive COVID OOH dashboard Subscribe the podcast:Listen in iTunes (link: http://apple.co/2dbdAhV)Listen in Google Podcasts (link: http://bit.ly/2Rc2kVa)Listen in Spotify (Link: http://spoti.fi/2mCUGnC )Connect with the Guest:https://www.linkedin.com/in/norm-chait-8369965/https://twitter.com/ubimoincConnect with Marketing Today and Alan Hart:http://twitter.com/abharthttps://www.linkedin.com/in/alanharthttp://twitter.com/themktgtodayhttps://www.facebook.com/themktgtoday/https://www.linkedin.com/company/marketing-today-with-alan-hart/ Support the show: https://www.patreon.com/marketingtodaySee omnystudio.com/listener for privacy information. Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.  Hosted on Acast. See acast.com/privacy for more information.

During this 223rd episode of <a href="https://www.marketingtodaypodcast.com/" rel="nofollow" target="_blank">“Marketing Today,”</a> host <a href="https://www.linkedin.com/in/alanhart/" rel="nofollow" target="_blank">Alan Hart</a> interviews <a href="https://www.linkedin.com/in/norm-chait-8369965/" rel="nofollow" target="_blank">Norm Chait</a>, the Head of Out-of-Home Service at Ubimo.On the program today, we modernize my definition of out-of-home based on what Ubimo is doing with its location-based intelligence offering and bringing audience understanding, location, and traffic monitoring to an old medium. The updated view Chait shares on what out-of-home should look like today can expand what's possible for marketers.Chait begins by talking about what attracted him to the out-of-home space and how Ubimo uses location intelligence to understand what people do throughout their day. We then discuss how technology has dramatically changed the out-of-home space by helping marketers understand where a particular audience is originating from and where they're going. Chait says, "it all basically starts and ends with audiences and understanding what these folks are doing and how do we tie them back to a physical location." Then we talk about how marketers can leverage these data points in the out-of-home space and how privacy is handled. He says, "every signal we see, every segment that's built, is based on opt-in data, and it's all based on location services." We then talk about how Ubimo has approached data during COVID and how the current environment presents marketers opportunities to connect with shoppers when they're thinking about shopping.Highlights from this week's “Marketing Today”: <ul><li>What attracted Norm to out-of-home. 01:09</li><li>Learn about Ubimo. 02:49</li><li>How Quotient fits into the mix. 04:26</li><li>Bringing measurement to behavior that would otherwise be a void. 05:49</li><li>How marketers can work with Ubimo. 07:38</li><li>The digital out-of-home DSP. 08:56</li><li>Different elements of the data that can be leveraged to understand the traffic of out-of-home placement. 10:50</li><li>How privacy is handled in this environment. 13:14</li><li>COVID dashboards. 14:29</li><li>How marketers should be thinking about marketing differently during this time. 19:40</li><li>Norm shares a defining experience. 21:52</li><li>Norm reflects on advice he would give to his younger self. 23:29</li><li>Norm shares about an impactful purchase he made in the last 6-12 months. 24:27</li><li>Are there any brands, companies, or causes that Norm follows that he thinks other people should notice? 25:58</li><li>Norm's take on the top opportunity and threat facing marketers today. 27:59</li></ul> Resources Mentioned:<ul><li><a href="https://www.ubimo.com/" rel="nofollow" target="_blank">Ubimo</a></li><li><a href="https://www.linkedin.com/in/norm-chait-8369965/" rel="nofollow" target="_blank">Norm Chait</a></li><li><a href="https://www.ubimo.com/covid-ooh-dashboard/" rel="nofollow" target="_blank">Interactive COVID OOH </a><a href="https://www.ubimo.com/covid-ooh-dashboard/" rel="nofollow" target="_blank">dashboard</a></li></ul> Subscribe the podcast: <a href="Users/alanhart/Dropbox/Podcast/Raw%20Files/218%20-%20Tim%20Greulich%20-%20Deloitte/write%20ups/Users/alanhart/Dropbox/Podcast/Raw%20Files/214%20-%20Zach%20Peikon%20-%20Korn%20Ferry/write%20ups/Users/alanhart/Dropbox/Podcast/Raw%20Files/204%20-%20Sterling%20Snow%20-%20Divvy/Write%20ups/Listen%20in%20iTunes" rel="nofollow" target="_blank">Listen in iTunes</a> (link: <a href="http://apple.co/2dbdAhV" rel="nofollow" target="_blank">http://apple.co/2dbdAhV</a>) <a href="http://bit.ly/2Rc2kVa" rel="nofollow" target="_blank">Listen in Google Podcasts</a> (link: <a href="http://bit.ly/2Rc2kVa" rel="nofollow" target="_blank">http://bit.ly/2Rc2kVa)</a> <a href="http://spoti.fi/2mCUGnC" rel="nofollow" target="_blank">Listen in Spotify</a> (Link: <a href="http://spoti.fi/2mCUGnC" rel="nofollow" target="_blank">http://spoti.fi/2mCUGnC</a> )Connect with the Guest: <a href="https://www.linkedin.com/in/norm-chait-8369965/" rel="nofollow" target="_blank">https://www.linkedin.com/in/norm-chait-8369965/</a> <a href="https://twitter.com/ubimoinc" rel="nofollow" target="_blank">https://twitter.com/ubimoinc</a>Connect with Marketing Today and Alan Hart: <a href="http://twitter.com/abhart" rel="nofollow" target="_blank">http://twitter.com/abhart</a> <a href="https://www.linkedin.com/in/alanhart" rel="nofollow" target="_blank">https://www.linkedin.com/in/alanhart</a> <a href="http://twitter.com/themktgtoday" rel="nofollow" target="_blank">http://twitter.com/themktgtoday</a> <a href="https://www.facebook.com/themktgtoday/" rel="nofollow" target="_blank">https://www.facebook.com/themktgtoday/</a> <a href="https://www.linkedin.com/company/marketing-today-with-alan-hart/" rel="nofollow" target="_blank">https://www.linkedin.com/company/marketing-today-with-alan-hart/</a> <a href="https://www.patreon.com/marketingtoday" rel="payment nofollow" target="_blank">Support the show: https://www.patreon.com/marketingtoday</a>See <a href="https://omnystudio.com/listener" rel="nofollow" target="_blank">omnystudio.com/listener</a> for privacy information. Become a member today and listen ad-free, visit <a href="https://plus.acast.com/s/marketingtoday" rel="payment nofollow" target="_blank">https://plus.acast.com/s/marketingtoday</a>. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.