Nathan Lucy's guest appearances

Nathan Lucy

Why Service Design Thinking

Lauren Currie

Benjamin Taylor

Matthew Manos

Adam Lawrence

Joanna Waterfall

Jesse Grimes

Raj Singh

Lindsay Miller

Ryan Oliver

Seth Weissman

Allen Weaver

Sujata Bhatt

Jod Kaftan

Melissa Rancourt

Martin Dowson

OwlTail

Jessica Tungesvik

Happy International Service Design Day! This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the  show notes + details on #ServiceDesignDay. _ Nathan Lucy and Jessica Tungesvik of XWorx agency share a case study about transforming a new business from a digital product into an in-demand service. They discuss the importance of designing for a specific customer. _ Love what you hear? Please subscribe, rate, and review us! Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.

Happy International Service Design Day! This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the <a href="http://whyservicedesignthinking.com/podcastepisodes/servicedesignday-celebration-episodes" rel="nofollow" target="_blank"> show notes</a> + details on #ServiceDesignDay. _ Nathan Lucy and Jessica Tungesvik of <a href="http://www.xworx.co" rel="nofollow" target="_blank">XWorx</a> agency share a case study about transforming a new business from a digital product into an in-demand service. They discuss the importance of designing for a specific customer. _ Love what you hear? Please subscribe, rate, and review us! Want to keep in touch? Sign up for the mailing list at <a href="http://www.whyservicedesignthinking.com" rel="nofollow" target="_blank">whyservicedesignthinking.com</a> for access to useful freebies and bonus resources that won’t be available anywhere else. Special thanks to Monica Shriver of <a href="http://www.bravemusician.com" rel="nofollow" target="_blank">BraveMusician.com</a> for this episode's theme music.

#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas