Sonia Furini's guest appearances

Sonia Furini

TLDCast Podcast

Scott Cooper

Nick Taylor

Jeff Long

Joey Fameli

Mark Sheppard

Brian Fanzo

Michael Jones

Dan Schawbel

Scott McCormick

James Watson

Tom Dheere

Jenny Hill

Ben Richards

Kevin Yates

Bryan Smith

OwlTail

In today’s TLDCast episode, with spoke with Virtual Learning Collaborative Director Sonia Furini about 5 Tactics for Great Client/Vendor Relationships. The 5 Tactics are: Partnership Communication Honesty Availability Agility PartnershipSonia emphasized that you’ll know in the first five minutes if a client/vendor relationship is going to work. The relationship has to be one of a partnership, where both parties are focused on working together to be successful. Collaborative, cooperative, and team-oriented elements are what makes a Partnership work. And it’s especially important to define expectations across the board. CommunicationThere may not be a more critical component to the relationship with your client than Communication. Be responsive, set realistic expectations, and be consistent about communicating with your client. Make sure your client understands that you’re there for them. And not just across single interactions, but all of them. Set a communication cadence, be proactive, set reminders for yourself and have a plan. Be as thorough as possible; you are in service of your client, make sure your client feels that experience. HonestyIt goes without saying that you need to be honest. Be transparent about your needs and interactions. Ask for what you need, take ownership of your responsibilities and maintain as much clarity about projects as possible. Ensure you have the capacity to properly partner with your client. If not, let them know as soon as possible. AvailabilityBe there for your client. That’s what you’re getting compensated for. Establish and set the pace. Provide some predictability for your customers to ease any anxiety about whether or not you’ll be available. Be true to your behavior, as well as consistent. And watch that volume! Focus on the relationship; you’re needed. AgilityEveryone needs to have workarounds. Unexpected pop-ups are unavoidable, so it’s important to remain malleable and expect changes. Adapting to this dynamic can successfully assist you in building trust with your client, making you look more reliable and trustworthy. Vendor/Client relationships are all about treating people right, being fair and wanting the best results for all, not just for yourself. Making progress toward growth and improvement are key factors in finding success with your relationship, and it’s always important to find solutions that benefit both sides. Link to blog post: https://tldc.us/2019/04/11/sonia-furini-with-5-tactics-for-great-client-vendor-relationships/

In today’s TLDCast episode, with spoke with Virtual Learning Collaborative Director Sonia Furini about 5 Tactics for Great Client/Vendor Relationships. The 5 Tactics are: <ul><li>Partnership</li> <li>Communication</li> <li>Honesty</li> <li>Availability</li> <li>Agility</li> </ul>Partnership Sonia emphasized that you’ll know in the first five minutes if a client/vendor relationship is going to work. The relationship has to be one of a partnership, where both parties are focused on working together to be successful. Collaborative, cooperative, and team-oriented elements are what makes a Partnership work. And it’s especially important to define expectations across the board. Communication There may not be a more critical component to the relationship with your client than Communication. Be responsive, set realistic expectations, and be consistent about communicating with your client. Make sure your client understands that you’re there for them. And not just across single interactions, but all of them. Set a communication cadence, be proactive, set reminders for yourself and have a plan. Be as thorough as possible; you are in service of your client, make sure your client feels that experience. Honesty It goes without saying that you need to be honest. Be transparent about your needs and interactions. Ask for what you need, take ownership of your responsibilities and maintain as much clarity about projects as possible. Ensure you have the capacity to properly partner with your client. If not, let them know as soon as possible. Availability Be there for your client. That’s what you’re getting compensated for. Establish and set the pace. Provide some predictability for your customers to ease any anxiety about whether or not you’ll be available. Be true to your behavior, as well as consistent. And watch that volume! Focus on the relationship; you’re needed. Agility Everyone needs to have workarounds. Unexpected pop-ups are unavoidable, so it’s important to remain malleable and expect changes. Adapting to this dynamic can successfully assist you in building trust with your client, making you look more reliable and trustworthy. Vendor/Client relationships are all about treating people right, being fair and wanting the best results for all, not just for yourself. Making progress toward growth and improvement are key factors in finding success with your relationship, and it’s always important to find solutions that benefit both sides. Link to blog post: <a href="https://tldc.us/2019/04/11/sonia-furini-with-5-tactics-for-great-client-vendor-relationships/" rel="nofollow noreferrer noopener" target="_blank">https://tldc.us/2019/04/11/sonia-furini-with-5-tactics-for-great-client-vendor-relationships/</a>

Sonia Furini with 5 Tactics for Great Client/Vendor Relationships

Kassy LaBorie

Be part of the conversation! Join Kassy LaBorie and Sonia Furini for a lively and enlightening discussion on how the virtual classroom producer’s effectiveness is related to the facilitator’s skill set. Kassy is an in-demand speaker and author. In this cast, she is joined by Sonia, the Virtual Classroom &amp; eLearning Services Director at Virtual Learning Collaborative. Sonia Furini is the co-owner and Virtual Classroom Services Director at Virtual Learning Collaborative. With over 14 years of fun and excitement in learning and development, she is a relationship builder and techie at heart. Sonia focuses on increasing collaboration and partnership with clients, continuously developing staff skill sets, and building strong relationships with clients and contractors alike.  Her commitment to an open communication style, and genuine desire to see others succeed has led to exponential growth for Virtual Learning Collaborative and their clients. Kassy LaBorie is the principal consultant at Kassy LaBorie Consulting, LLC. She is a speaker, instructional designer, classroom facilitator, and author who specializes in technology, virtual teaming, and live online learning. Kassy is passionate about helping organizations, learning teams, and training professionals successfully move to the virtual environment. In her previous role at Dale Carnegie Training, she was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company’s live online training product and experience. Prior to this, she was an independent master virtual trainer, a Microsoft software trainer, and a senior trainer at WebEx, where she helped build and deliver training at the WebEx University. Kassy is the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars.  A frequent speaker at industry conferences since 2006, she has presented at Training Magazine events including their yearly conference and Online Learning Conferences, Chief Learning Officer symposiums, The Virtual Learning Show, ATD’s TechKnowledge and International Conference &amp; Exposition, as well as many local ATD Chapter events. For more information about Kassy, visit her website: https://kassyconsulting.com/ Sponsored by:

Be part of the conversation! Join Kassy LaBorie and Sonia Furini for a lively and enlightening discussion on how the virtual classroom producer’s effectiveness is related to the facilitator’s skill set. Kassy is an in-demand speaker and author. In this cast, she is joined by Sonia, the Virtual Classroom &amp; eLearning Services Director at Virtual Learning Collaborative. Sonia Furini is the co-owner and Virtual Classroom Services Director at Virtual Learning Collaborative. With over 14 years of fun and excitement in learning and development, she is a relationship builder and techie at heart. Sonia focuses on increasing collaboration and partnership with clients, continuously developing staff skill sets, and building strong relationships with clients and contractors alike. Her commitment to an open communication style, and genuine desire to see others succeed has led to exponential growth for Virtual Learning Collaborative and their clients. Kassy LaBorie is the principal consultant at Kassy LaBorie Consulting, LLC. She is a speaker, instructional designer, classroom facilitator, and author who specializes in technology, virtual teaming, and live online learning. Kassy is passionate about helping organizations, learning teams, and training professionals successfully move to the virtual environment. In her previous role at Dale Carnegie Training, she was the director of virtual training services, a consultancy that partners with organizations to help them develop successful online training strategies. Kassy also served as the product design architect responsible for developing the company’s live online training product and experience. Prior to this, she was an independent master virtual trainer, a Microsoft software trainer, and a senior trainer at WebEx, where she helped build and deliver training at the WebEx University. Kassy is the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars. A frequent speaker at industry conferences since 2006, she has presented at Training Magazine events including their yearly conference and Online Learning Conferences, Chief Learning Officer symposiums, The Virtual Learning Show, ATD’s TechKnowledge and International Conference &amp; Exposition, as well as many local ATD Chapter events. For more information about Kassy, visit her website: <a href="https://kassyconsulting.com/" rel="nofollow noreferrer noopener" target="_blank">https://kassyconsulting.com/</a> Sponsored by:

How the Virtual Classroom's Producer's Effectiveness Is Related to the Facilitator's Skillset with Kassy LaBorie and Sonia Furini

Sonia is the co-owner and Virtual Classroom Services Director at Virtual Learning Collaborative. With over 14 years of fun and excitement in learning and development, she is a relationship builder and techie at heart. Sonia focuses on increasing collaboration and partnership with clients, continuously developing staff skill sets, and building strong relationships with clients and contractors alike. Her commitment to an open communication style, and genuine desire to see others succeed has led to exponential growth for Virtual Learning Collaborative and their clients. Sonia’s History Transitioning to eLearning What’s a vILT Producer Important elements of a vILT session Influencing management to support the addition of a vILT Producer Designing Digitally, Inc. specializes in creating educational, engaging, and entertaining learning experiences that incorporate innovation, creativity, and gamification to enhance learner retention. They offer a wide spectrum of solutions, including interactive custom eLearning, Serious Games, Training Simulations, and Mobile Learning. All developments are customized to our clients’ individual needs. Designing Digitally, Inc. specializes in creating educational, engaging, and entertaining learning experiences that incorporate innovation, creativity, and gamification to enhance learner retention. Our company offers a wide spectrum of solutions, including interactive custom eLearning, Serious Games, Training Simulations, and Mobile Learning. All developments are customized to our clients’ individual needs.

Sonia is the co-owner and Virtual Classroom Services Director at Virtual Learning Collaborative. With over 14 years of fun and excitement in learning and development, she is a relationship builder and techie at heart. Sonia focuses on increasing collaboration and partnership with clients, continuously developing staff skill sets, and building strong relationships with clients and contractors alike. Her commitment to an open communication style, and genuine desire to see others succeed has led to exponential growth for Virtual Learning Collaborative and their clients. <ul><li>Sonia’s History</li> <li>Transitioning to eLearning</li> <li>What’s a vILT Producer</li> <li>Important elements of a vILT session</li> <li>Influencing management to support the addition of a vILT Producer</li> </ul> Designing Digitally, Inc. specializes in creating educational, engaging, and entertaining learning experiences that incorporate innovation, creativity, and gamification to enhance learner retention. They offer a wide spectrum of solutions, including interactive custom eLearning, Serious Games, Training Simulations, and Mobile Learning. All developments are customized to our clients’ individual needs. Designing Digitally, Inc. specializes in creating educational, engaging, and entertaining learning experiences that incorporate innovation, creativity, and gamification to enhance learner retention. Our company offers a wide spectrum of solutions, including interactive custom eLearning, Serious Games, Training Simulations, and Mobile Learning. All developments are customized to our clients’ individual needs.