3 Podcast Episodes
How focusing on customer experience can take your business to the next level with Eric Carrasquilla
How focusing on customer experience can take your business to the next level with Eric Carrasquilla
Episode summary The business world is changing — customers' wants and needs have changed, and so have employees' perspec... Read more
23 Aug 2022
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47mins
Powerful Communication Across the Company with Eric Carrasquilla, SVP and GM of Digital Engagement Solutions at CSG, and Tim Vanderham, Chief Technology Officer and SVP of Software at NCR Corporation
Powerful Communication Across the Company with Eric Carrasquilla, SVP and GM of Digital Engagement Solutions at CSG, and Tim Vanderham, Chief Technology Officer and SVP of Software at NCR Corporation
In business, there can be a tendency to label, categorize, and then make corresponding assumptions. This is very reasona... Read more
4 Nov 2021
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50mins
How to Build a High-Value Customer Experience Products with Conga SVP, Eric Carrasquilla
How to Build a High-Value Customer Experience Products with Conga SVP, Eric Carrasquilla
As the Senior Vice President of Product for Conga, Eric Carrasquilla knows two things: No. 1 products can fundamentally ... Read more
7 Jan 2021
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48mins