Dirk Fuchs's guest appearances

Dirk Fuchs

Remarkable Results Radio Podcast

Torque Factor

The Auto Shop Owners Group (ASOG) Podcast

Dutch Silverstein

Bill Hill

Hunt Demarest

Sean Tipping

Chuck Searles

Joe Register

Tom Ham

Tanner Brandt

Brandon Steckler

Scott Pelava

Jill Trotta

Matt Fanslow

Seth Thorson

Jay Goninen

Rick White

OwlTail

In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Dirk Fooks, the Director of Technical Programs &amp; Services at I-CAR.The repair industry is facing a fundamental change, unlike anything it's seen in its history. This is different than the move from carburetors to fuel injection or the introduction of onboard diagnostic systems.Instead, this is a move that completely changes the vehicle's mode of propulsion. As the internal combustion engine is phased out, training becomes imperative for the automotive service professional. But, what about the shops that decide they don’t need to bother?What about those that are willing to work on electric vehicles, but haven't invested in proper tooling or training? Is the solution more government regulation? Dirk proposes a solution to the problem of under-equipped, untrained shops flooding the market with poorly executed, cut-rate services.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Dirk Fooks, the Director of Technical Programs &amp; Services at I-CAR. The repair industry is facing a fundamental change, unlike anything it's seen in its history.  This is different than the move from carburetors to fuel injection or the introduction of onboard diagnostic systems. Instead, this is a move that completely changes the vehicle's mode of propulsion.  As the internal combustion engine is phased out, training becomes imperative for the automotive service professional.  But, what about the shops that decide they don’t need to bother? What about those that are willing to work on electric vehicles, but haven't invested in proper tooling or training?  Is the solution more government regulation?  Dirk proposes a solution to the problem of under-equipped, untrained shops flooding the market with poorly executed, cut-rate services.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get <a href="https://bit.ly/getshopware" rel="nofollow" target="_blank">Shop-Ware.com</a> and get some sleep. Click Here: <a href="https://bit.ly/getshopware" rel="nofollow" target="_blank">Get Shop-Ware.com</a> <a href="https://www.patreon.com/AutoShopOwnersGroup" rel="payment nofollow" target="_blank">Support the show</a>

ASOG Podcast Ep 40 - Dirk Fuchs of I-CAR from ETI ToolTech

In this episode of Torque Factor, Dirk Fuchs, technical training manager with ZF Aftermarket, joins Scott Brown to discuss vehicle electrification and how training and certification can benefit the industry. Fuchs discusses the current European Electric Vehicle Expert certification, titled ECE-100, and introduces the training program that ZF has developed for BMW and the aftermarket. Jeff Del Rossa, founder and CEO of ProMAXX Tool, joins the show to discuss metallurgy science, broken fasteners, and how his unique products help technicians solve difficult broken bolt scenarios. Brown catches up with Holly Wolfe and Donny Seyfer at the 2020 Vision Hi-Tech Training and Expo as they provide an update on what’s happening with NASTF.  Recall: 19V-761 – GM Truck platforms, All 4WD with 3.08 GU4 rear axle and the 5.3L L83 engine. 2014-2018 Silverado/Sierra 1500, 2015-2020 Tahoe/Yukon, and 2015-2020 Suburban. Inadvertent braking causing severe pull to right or left. Case study: Diagnostic Network presents a case study on identifying and repairing a misfiring 2001 Lexus with a scope and a current probe. Industry update: PTEN magazine and Diagnostic Network partner by supporting the new Disaster Support user group, a group designed for members to coordinate with peers in response to disasters like the current COVID-19 pandemic.  VehicleServicePros.com is home to Torque Factor, and Professional Tool and Equipment News, Professional Distributor, and Fleet Maintenance magazines. Have a topic or question you’d like discussed on a future episode? Email us at: podcast@vehicleservicepros.com. A word from this program’s sponsor, Gray Manufacturing: Gray Manufacturing’s position as a market leader of professional shop and lifting equipment comes from the innovation and quality we demand from our American-made products. We’re still open and our vertically integrated manufacturing is here to support your team as you support the trucking industry during this critical time. Call us at 800-821-7320 or visit GrayUSA.com today.

In this episode of Torque Factor, Dirk Fuchs, technical training manager with ZF Aftermarket, joins Scott Brown to discuss vehicle electrification and how training and certification can benefit the industry. Fuchs discusses the current European Electric Vehicle Expert certification, titled ECE-100, and introduces the <a href="https://aftermarket.zf.com/us/en/aftermarket-portal/technical-information/technical-training/" rel="nofollow" target="_blank">training program</a> that ZF has developed for BMW and the aftermarket. Jeff Del Rossa, founder and CEO of <a href="https://www.promaxxtool.com/" rel="nofollow" target="_blank">ProMAXX Tool</a>, joins the show to discuss metallurgy science, broken fasteners, and how his unique products help technicians solve difficult broken bolt scenarios. Brown catches up with Holly Wolfe and Donny Seyfer at the 2020 Vision Hi-Tech Training and Expo as they provide an update on what’s happening with <a href="https://www.nastf.org/i4a/pages/index.cfm?pageid=1" rel="nofollow" target="_blank">NASTF</a>. <ul> <li>Recall: <a href="https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V761-2469.PDF" rel="nofollow" target="_blank">19V-761</a> – GM Truck platforms, All 4WD with 3.08 GU4 rear axle and the 5.3L L83 engine. 2014-2018 Silverado/Sierra 1500, 2015-2020 Tahoe/Yukon, and 2015-2020 Suburban. Inadvertent braking causing severe pull to right or left.</li> <li>Case study: <a href="https://diag.net/msg/m713wtj7ifa3tk9awchnezz0wz" rel="nofollow" target="_blank">Diagnostic Network presents a case study</a> on identifying and repairing a misfiring 2001 Lexus with a scope and a current probe.</li> <li>Industry update: PTEN magazine and Diagnostic Network partner by supporting the new <a href="https://www.vehicleservicepros.com/covid-19/press-release/21130905/diagnostic-network-diagnostic-network-and-pten-deploy-disaster-support-user-group" rel="nofollow" target="_blank">Disaster Support user group</a>, a group designed for members to coordinate with peers in response to disasters like the current COVID-19 pandemic.</li> </ul> <a href="https://www.vehicleservicepros.com/" rel="nofollow" target="_blank">VehicleServicePros.com</a> is home to Torque Factor, and Professional Tool and Equipment News, Professional Distributor, and Fleet Maintenance magazines. Have a topic or question you’d like discussed on a future episode? Email us at: podcast@vehicleservicepros.com. A word from this program’s sponsor, Gray Manufacturing: Gray Manufacturing’s position as a market leader of professional shop and lifting equipment comes from the innovation and quality we demand from our American-made products. We’re still open and our vertically integrated manufacturing is here to support your team as you support the trucking industry during this critical time. Call us at 800-821-7320 or visit <a href="https://grayusa.com/" rel="nofollow" target="_blank">GrayUSA.com</a> today.

Episode 4: Dirk Fuchs on electrification training and certification

Jeff Bly

Why do we shun training? It is a huge industry problem. Our trainers know that the same people show up time after time. Not many new faces. What does that say about the state of our industry? Why do we ignore the power of training? Do you know that it supports your efficiency? In this episode, Dirk Fuchs Technical Training Manager at ZF Group and Jeff Bly NAPA Autotech Curriculum Developer say that many young industry techs want and need training. But why aren’t they getting it?  Why do Canadians show up for training at greater numbers than in the US? What are regarded as preferred training methods in the US versus European; knowledge-based or solutions based training? All of these questions will be answered in this podcast. This episode will open your eyes to possibilities for you and your future in the industry.   Dirk Fuchs is the ZF Aftermarket Technical Training Manager for the United States and Canada. He has uniquely designed the training department to provide programs tailored to each audience, covering the full ZF product range of ZF transmissions, Lemförder chassis, SACHS shocks and clutches and TRW Corner Module components (friction, chassis, and suspension). Programs range from sales training to technical offerings covering diagnostics and manufacturer-specific systems training. Dirk started his career as a factory instructor, working with Volkswagen for 5 years. He then joined ZF, progressing from warranty management to technical training and held an integral role in the launch of the ProTech service concept for workshops in Europe. In his position now, he is responsible for the strategic direction and implementation of all technician and customer training across the market, including the roll-out of ProTech in the US.  Jeff Bly has 31 years of experience as an automotive diagnostics &amp; electrical repair specialist. He is a Master ASE Certified Automobile Technician w/ L-1 Adv Level. He is also a NAPA Autotech Trainer for 10 years and a NAPA Autotech Curriculum Developer. He is an SAE Associate Member since 2007, an iATN Sponsoring Member and a MWACA Volunteer / VISION Committee Member   Key Talking Points:  Industry problem: Same people coming to training Owners do not want to send techs during the day to hands-on training  If they planned to be short a tech there should not be a problem. No different than sick or vacation time.   Dirk shares the European training commitment Canadians show up for training at greater numbers than in the US Many of the younger members of our industry are hungry for training  They will become our future shop owners   Many of our younger people work enough to support their lifestyle.  Work to live vs Work to Live Pay me to go to training   The industry needs an attitude change on continuing education The industry must differentiate training from a sales pitch on or for a product Successful training in US is Problem Solution Based  Techs want to know the problem and how they can fix it Looking for a quick fix and repair based on previous experiences. No diagnosis Did not learn how the system works first   Europeans are knowledge-based in their approach to training  Know how the system works first, then talk about problems and solutions   High voltage systems will require knowledge-based Powerful story on the destruction of an engine in a Hybrid Vehicle during an oil change. This is a knowledge-based ‘knowing moment’ Shops need to charge more for diagnostic time. Besides the labor time has no parts profit, the cost of subscriptions and training cost the shop more. Training starts at the front counter. Charging correctly for diagnostics and more than one hour may be required. Students are asking great questions. Dirk uses imagination and creates a comfortable environment Dirk is bringing training to the workplace. Lunch and learn type events Driver education on ADAS and new tech is necessary Dirk explains what it takes to get a German rules driver license to include ADAS features Pulling codes vs pulling wave-forms and deep diag is a gap in knowledge with our consumers  Showing customer the test results will help them understand the complexity of real diagnostics   Too many shop owners don’t want to hear about the ‘new stuff’. It is a risk not to know. Accidents can happen (liability), vehicle damage, unsafe as OE intended is sensors and systems are not compromised.     Resources:  Thanks to Dirk Fuchs and Jeff Bly for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers. Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them. Love what we do, buy a cup of coffee HERE.    Be socially involved and in touch with the show: FacebookTwitterLinked In EmailEventsSpeaking Subscribe to a mobile listening app HERE.   Since 1989 TRACS has been the industry’s leading shop management system. And in the last 30 years, it’s gotten better and better. Today TRACS Enterprise offers even more of the features AutoCare Center owners want—things like a powerful interactive scheduling calendar, faster and streamlined workflow, plus streamlined parts ordering and purchasing options. And there’s more—Punch-out to Mitchell ProDemand, mobile VIN capture, and multi-shop capabilities. That means you can count on TRACS Enterprise to help drive your success today and well into the future. Learn more about TRACS Enterprise and the hundreds of other benefits the NAPA family has to offer. Talk with your servicing NAPA store or visit www.NAPAAutoCare.com.

Why do we shun training? It is a huge industry problem. Our trainers know that the same people show up time after time. Not many new faces. What does that say about the state of our industry? Why do we ignore the power of training? Do you know that it supports your efficiency? In this episode, Dirk Fuchs Technical Training Manager at ZF Group and Jeff Bly NAPA Autotech Curriculum Developer say that many young industry techs want and need training. But why aren’t they getting it?  Why do Canadians show up for training at greater numbers than in the US? What are regarded as preferred training methods in the US versus European; knowledge-based or solutions based training? All of these questions will be answered in this podcast. This episode will open your eyes to possibilities for you and your future in the industry. Dirk Fuchs is the ZF Aftermarket Technical Training Manager for the United States and Canada. He has uniquely designed the training department to provide programs tailored to each audience, covering the full ZF product range of ZF transmissions, Lemförder chassis, SACHS shocks and clutches and TRW Corner Module components (friction, chassis, and suspension). Programs range from sales training to technical offerings covering diagnostics and manufacturer-specific systems training. Dirk started his career as a factory instructor, working with Volkswagen for 5 years. He then joined ZF, progressing from warranty management to technical training and held an integral role in the launch of the ProTech service concept for workshops in Europe. In his position now, he is responsible for the strategic direction and implementation of all technician and customer training across the market, including the roll-out of ProTech in the US. Jeff Bly has 31 years of experience as an automotive diagnostics &amp; electrical repair specialist. He is a Master ASE Certified Automobile Technician w/ L-1 Adv Level. He is also a NAPA Autotech Trainer for 10 years and a NAPA Autotech Curriculum Developer. He is an SAE Associate Member since 2007, an iATN Sponsoring Member and a MWACA Volunteer / VISION Committee Member <blockquote>Key Talking Points: <ul> <li>Industry problem: Same people coming to training</li> <li>Owners do not want to send techs during the day to hands-on training <ul> <li>If they planned to be short a tech there should not be a problem.</li> <li>No different than sick or vacation time.</li> </ul> </li> <li>Dirk shares the European training commitment</li> <li>Canadians show up for training at greater numbers than in the US</li> <li>Many of the younger members of our industry are hungry for training <ul> <li>They will become our future shop owners</li> </ul> </li> <li>Many of our younger people work enough to support their lifestyle. <ul> <li>Work to live vs Work to Live</li> <li>Pay me to go to training</li> </ul> </li> <li>The industry needs an attitude change on continuing education</li> <li>The industry must differentiate training from a sales pitch on or for a product</li> <li>Successful training in US is Problem Solution Based <ul> <li>Techs want to know the problem and how they can fix it</li> <li>Looking for a quick fix and repair based on previous experiences. No diagnosis</li> <li>Did not learn how the system works first</li> </ul> </li> <li>Europeans are knowledge-based in their approach to training <ul> <li>Know how the system works first, then talk about problems and solutions</li> </ul> </li> <li>High voltage systems will require knowledge-based</li> <li>Powerful story on the destruction of an engine in a Hybrid Vehicle during an oil change. This is a knowledge-based ‘knowing moment’</li> <li>Shops need to charge more for diagnostic time. Besides the labor time has no parts profit, the cost of subscriptions and training cost the shop more.</li> <li>Training starts at the front counter. Charging correctly for diagnostics and more than one hour may be required.</li> <li>Students are asking great questions. Dirk uses imagination and creates a comfortable environment</li> <li>Dirk is bringing training to the workplace. Lunch and learn type events</li> <li>Driver education on ADAS and new tech is necessary</li> <li>Dirk explains what it takes to get a German rules driver license to include ADAS features</li> <li>Pulling codes vs pulling wave-forms and deep diag is a gap in knowledge with our consumers <ul> <li>Showing customer the test results will help them understand the complexity of real diagnostics</li> </ul> </li> <li>Too many shop owners don’t want to hear about the ‘new stuff’. It is a risk not to know. Accidents can happen (liability), vehicle damage, unsafe as OE intended is sensors and systems are not compromised.  </li> </ul> </blockquote> Resources: <ul> <li>Thanks to Dirk Fuchs and Jeff Bly for their contribution to the aftermarket’s premier podcast.</li> <li>Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library <a href="https://remarkableresults.biz/books/" rel="noopener noreferrer nofollow" target="_blank">HERE</a>. Leaders are readers.</li> <li>Leave me an honest review on <a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" rel="noopener noreferrer nofollow" target="_blank">iTunes</a>. Your ratings and reviews really help and I read each one of them.</li> <li>Love what we do, buy a cup of coffee <a href="https://remarkableresults.biz/coffee/" rel="noopener noreferrer nofollow" target="_blank">HERE</a>.</li> </ul> <a href="http://eepurl.com/bhqME9" rel="noopener noreferrer nofollow" target="_blank"></a> Be socially involved and in touch with the show: <a href="http://on.fb.me/1OKap9H" rel="nofollow noopener noreferrer" target="_blank">Facebook</a><a href="http://bit.ly/1Qn68fO" rel="nofollow noopener noreferrer" target="_blank">Twitter</a><a href="http://bit.ly/1SVqRvh" rel="nofollow noopener noreferrer" target="_blank">Linked In </a><a href="mailto:carm@remarkableresults.biz" rel="nofollow noopener noreferrer">Email</a><a href="https://remarkableresults.biz/events" rel="noopener noreferrer nofollow" target="_blank">Events</a><a href="https://remarkableresults.biz/speaking" rel="noopener noreferrer nofollow" target="_blank">Speaking</a> <h4>Subscribe to a mobile listening app <a href="https://remarkableresults.biz/app/" rel="noopener noreferrer nofollow" target="_blank">HERE</a>.</h4> <a href="https://itunes.apple.com/us/podcast/remarkable-results/id981973526?mt=2" rel="noopener noreferrer nofollow" target="_blank"></a><a href="https://podcasts.google.com/?feed=aHR0cDovL3d3dy5yZW1hcmthYmxlcmVzdWx0cy5iaXovZmVlZC9wb2RjYXN0" rel="noopener noreferrer nofollow" target="_blank"></a><a href="https://remarkableresults.biz/app/" rel="noopener noreferrer nofollow" target="_blank"></a><a href="https://www.iheart.com/podcast/53-remarkable-results-27936023/" rel="noopener noreferrer nofollow" target="_blank"></a><a href="https://open.spotify.com/show/1lp4lTP8ZvWEWwEEXepBq6" rel="noopener noreferrer nofollow" target="_blank"></a> <a href="https://www.buymeacoffee.com/carm" rel="noopener noreferrer nofollow" target="_blank"></a> Since 1989 TRACS has been the industry’s leading shop management system. And in the last 30 years, it’s gotten better and better. Today TRACS Enterprise offers even more of the features AutoCare Center owners want—things like a powerful interactive scheduling calendar, faster and streamlined workflow, plus streamlined parts ordering and purchasing options. And there’s more—Punch-out to Mitchell ProDemand, mobile VIN capture, and multi-shop capabilities. That means you can count on TRACS Enterprise to help drive your success today and well into the future. Learn more about TRACS Enterprise and the hundreds of other benefits the NAPA family has to offer. Talk with your servicing NAPA store or visit <a href="http://www.NAPAAutoCare.com" rel="nofollow" target="_blank">www.NAPAAutoCare.com</a>.

RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits