Larry Friedberg's guest appearances

Larry Friedberg

Stayin' Alive in Tech

FoundersPlace.co Podcast

Kara Goldin

Tom Peters

Karen Wickre

Nancy Duarte

Cindy Gallop

Casey Winters

Chris Yeh

Rand Fishkin

Philip Rosedale

Devin Redmond

Ellen Petry Leanse

Maha Ibrahim

Nick Weaver

Jon Miller

Jenifer Daniels

OwlTail

Colin Rule

How does a problem turn into an opportunity? Early-stage founders only have the positive road ahead in mind. As the company grows however, problems and disputes are bound to grow in magnitude as well. If you do not have policies and guidelines in place and fail to resolve the problem satisfyingly with the customer, you are bound to lose a lot of them in the process. This episode is about seeing the positive, and the opportunities in relation to your ability to resolve disputes in and outside of the company. Learn more about your ad choices. Visit megaphone.fm/adchoices

How does a problem turn into an opportunity? Early-stage founders only have the positive road ahead in mind. As the company grows however, problems and disputes are bound to grow in magnitude as well. If you do not have policies and guidelines in place and fail to resolve the problem satisfyingly with the customer, you are bound to lose a lot of them in the process. This episode is about seeing the positive, and the opportunities in relation to your ability to resolve disputes in and outside of the company. Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="nofollow" target="_blank">megaphone.fm/adchoices</a>

Episode 21 - Dispute Resolution and Mediation with Larry Friedberg & Colin Rule

It's hard to believe, but the internet didn't always have teams of people and algorithms to keep us safe. As Vinton Cerf, one of the creators of internet protocols, put it: “We didn’t focus on how you could wreck this system intentionally.” Larry Friedberg was one of eBay’s first Trust and Safety employees and came to define the profession. He’s here to help us understand what good Trust and Safety looks like as we ask ourselves what Facebook might have done differently if they'd learned the lessons of the past.    LINKS MENTIONED IN THIS EPISODE:  Larry's post on the 3 pillars of trust and safety Designing your resolution room The Surprising Thing About Trust, by Seth Godin    MUSICAL INSPIRATION FOR THIS EPISODE ON SPOTIFY:  "The Safety Dance" by Men Without Hats   ABOUT THIS PODCAST Stayin' Alive in Tech is an oral history of Silicon Valley and technology. Melinda Byerley, the host, is a 20-year veteran of Silicon Valley and the founder of Timeshare CMO, a digital marketing intelligence firm, based in San Francisco.  We really appreciate your reviews, shares on social media, and your recommendations for future guests. And  check out our Spotify playlist for all the songs we refer to on our show.

It's hard to believe, but the internet didn't always have teams of people and algorithms to keep us safe. As Vinton Cerf, one of the creators of internet protocols, put it: “We didn’t focus on how you could wreck this system intentionally.” Larry Friedberg was one of eBay’s first Trust and Safety employees and came to define the profession. He’s here to help us understand what good Trust and Safety looks like as we ask ourselves what Facebook might have done differently if they'd learned the lessons of the past.  LINKS MENTIONED IN THIS EPISODE: <ul> <li><a href="https://www.linkedin.com/pulse/three-pillars-trust-safety-larry-friedberg" rel="noopener nofollow" target="_blank">Larry's post on the 3 pillars of trust and safety</a></li> <li><a href="https://www.linkedin.com/pulse/designing-your-resolution-room-larry-friedberg" rel="noopener nofollow" target="_blank">Designing your resolution room</a></li> <li><a href="http://sethgodin.typepad.com/seths_blog/2016/02/the-surprising-thing-about-trust.html" rel="noopener nofollow" target="_blank">The Surprising Thing About Trust</a>, by Seth Godin</li> </ul> MUSICAL INSPIRATION FOR THIS EPISODE ON SPOTIFY: <a href="https://open.spotify.com/track/5ZpDiWqCG93McsnuHu9uCR" rel="nofollow" target="_blank"> "The Safety Dance" by Men Without Hats</a> ABOUT THIS PODCAST <a href="https://stayinaliveintech.com" rel="nofollow" target="_blank">Stayin' Alive in Tech</a> is an oral history of Silicon Valley and technology. Melinda Byerley, the host, is a 20-year veteran of Silicon Valley and the founder of <a href="https://timesharecmo.com" rel="nofollow" target="_blank">Timeshare CMO</a>, a digital marketing intelligence firm, based in San Francisco. We really appreciate your reviews, shares on social media, and your recommendations for future guests. And <a href="https://www.stayinaliveintech.com/podcast/2018/8/s2-e1-cindy-gallop-talk-dirty-to-me-sextech" rel="nofollow" target="_blank"> check out our Spotify playlist for all the songs we refer to on our show.</a>

Larry Friedberg: "Safety Dance"