5 Podcast Episodes
Alistair Niederer - NeedleRock - The Truth About ESG And BPOs
Alistair Niederer - NeedleRock - The Truth About ESG And BPOs
Alistair Niederer is well known on the CX Files - he was a guest just a few months ago, but was invited back as he has n... Read more
27 Jul 2023
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25mins
Alistair Niederer - Planning For Permanent WFH And Hybrid
Alistair Niederer - Planning For Permanent WFH And Hybrid
Alistair Niederer is well known as a leader in the CX industry. He has led several major companies and was heading the D... Read more
10 Feb 2023
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31mins
Alistair Niederer - TTEC - CX Is About Orchestration Not Outsourcing!
Alistair Niederer - TTEC - CX Is About Orchestration Not Outsourcing!
Alistair Niederer is the EMEA head of TTEC. He is based in London in the UK. Alistair has published several articles rec... Read more
23 Apr 2021
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13mins
Alistair Niederer - Ember Group - Riding The Third Wave To A New Normal Of WAHA And Gigs
Alistair Niederer - Ember Group - Riding The Third Wave To A New Normal Of WAHA And Gigs
Alistair Niederer is the North America CEO of Ember Group, based in Toronto. He has a long track record in CX having pre... Read more
30 Apr 2020
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15mins
Alistair Niederer - Egeria Insights - Customer Complaints & Disputes
Alistair Niederer - Egeria Insights - Customer Complaints & Disputes
Alistair Niederer is the CEO of Egeria Insights, a recently formed company launched by the Resolver Group, the leading c... Read more
2 Aug 2019
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15mins