Jennifer Krippner's guest appearances

Jennifer Krippner

Talk to Your Pharmacist

Speaking to Influence

OwlTail

In this episode of the “Speaking to Influence”, Dr. Laura Sicola spends time with Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare Excellence, which implements evidence-based systems that instill a state of thriving in physicians, nurses, and caregiver teams. In this episode you will learn:  that cultural transformation takes time, commitment, and courage it is important to be present and attentive in conversations with all team members regardless of their position to not be afraid to assert yourself and defend the high expectations you have to believe in yourself when faced with a challenging situation to make the “big ask” for something you want instead of talking yourself out of asking.    About Jennifer Krippner: With over 20 years of experience in healthcare Jennifer is the Chief Experience Officer at the Institute for Healthcare Excellence (IHE), where she helps healthcare organizations create a culture that embraces trust, respect, compassion, and teamwork. Jennifer believes that by nurturing relational skills, we can restore joy to the practice of medicine and improve quality, safety, and efficiency. She brings diverse perspectives and experiences to the team, having worked in various roles and settings in the healthcare industry.As the Chief Experience Officer, Jennifer partners with healthcare leaders, physicians, nurses, and caregivers to design and deliver customized programs and solutions that address their specific needs and challenges. She employs her skills in healthcare management, marketing, and physician relations to build strong relationships, communicate effectively, and promote the value and impact of their work. You can connect with Jennifer in the following ways:   Institute for Healthcare Excellence: https://www.iheteam.com/ LinkedIn: https://www.linkedin.com/in/jkrippner/    You can connect with Laura in the following ways:  LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: https://virtualinfluence.today  See omnystudio.com/listener for privacy information.    See omnystudio.com/listener for privacy information.

In this episode of the “Speaking to Influence”, Dr. Laura Sicola spends time with Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare Excellence, which implements evidence-based systems that instill a state of thriving in physicians, nurses, and caregiver teams. In this episode you will learn: <ul> <li>that cultural transformation takes time, commitment, and courage</li> <li>it is important to be present and attentive in conversations with all team members regardless of their position</li> <li>to not be afraid to assert yourself and defend the high expectations you have</li> <li>to believe in yourself when faced with a challenging situation</li> <li>to make the “big ask” for something you want instead of talking yourself out of asking.</li> </ul> About Jennifer Krippner: With over 20 years of experience in healthcare Jennifer is the Chief Experience Officer at the Institute for Healthcare Excellence (IHE), where she helps healthcare organizations create a culture that embraces trust, respect, compassion, and teamwork. Jennifer believes that by nurturing relational skills, we can restore joy to the practice of medicine and improve quality, safety, and efficiency. She brings diverse perspectives and experiences to the team, having worked in various roles and settings in the healthcare industry. As the Chief Experience Officer, Jennifer partners with healthcare leaders, physicians, nurses, and caregivers to design and deliver customized programs and solutions that address their specific needs and challenges. She employs her skills in healthcare management, marketing, and physician relations to build strong relationships, communicate effectively, and promote the value and impact of their work. You can connect with Jennifer in the following ways: <ul> <li>Institute for Healthcare Excellence: <a href="https://www.iheteam.com/" rel="nofollow" target="_blank">https://www.iheteam.com/</a></li> <li>LinkedIn: <a href="https://www.linkedin.com/in/jkrippner/" rel="nofollow" target="_blank">https://www.linkedin.com/in/jkrippner/</a></li> </ul> You can connect with Laura in the following ways: <ul> <li>LinkedIn: <a href="https://www.linkedin.com/in/drlaurasicola" rel="nofollow" target="_blank">https://www.linkedin.com/in/drlaurasicola</a></li> <li>LinkedIn Business Page: <a href="https://www.linkedin.com/company/vocal-impact-productions/" rel="nofollow" target="_blank">https://www.linkedin.com/company/vocal-impact-productions/</a></li> <li>YouTube: <a href="https://www.youtube.com/c/VocalImpactProductions" rel="nofollow" target="_blank">https://www.youtube.com/c/VocalImpactProductions</a></li> <li>Facebook: Vocal Impact Productions</li> <li>Twitter: @LauraSicola</li> <li>Instagram: @VocalImpactProductions</li> <li>Website: <a href="https://vocalimpactproductions.com/" rel="nofollow" target="_blank">https://vocalimpactproductions.com/</a></li> <li>Laura’s Online Course: <a href="https://virtualinfluence.today" rel="nofollow" target="_blank">https://virtualinfluence.today</a></li> </ul> See <a href="http://omnystudio.com/listener" rel="nofollow" target="_blank">omnystudio.com/listener</a> for privacy information. See <a href="https://omnystudio.com/listener" rel="nofollow" target="_blank">omnystudio.com/listener</a> for privacy information.

Jennifer Krippner from the Institute for Healthcare Excellence – Transforming Organizational Culture and Building Strong Relationships

In this episode, our guest Jennifer Krippner is a healthcare leader, passionate about relationships and obsessed with humanizing the experience for leaders, physicians, nurses, pharmacists, and patients/families.  She is the Chief Experience Officer at the Institute for Healthcare Excellence and has helped transform over 70 organizations around the world since joining the IHE team in 2016. As a former healthcare system executive, she has been able to create and build a culture of excellence, define and lead with connection and heart, and create efficiency and quality processes that improve the experience for all.Jennifer is a recognized expert in the field of patient experience and human-centered care. She has over 25 years of experience in strategic planning, patient experience, physician development, and employee/community engagement. Jennifer is most passionate about building and nurturing connections and relationships.Prior to her lead role at The Institute for Healthcare Excellence, Jennifer was the director of physician development and guest/public relations at Maple Grove Hospital in Minnesota. While there, she led staff-driven patient experience advisory teams and developed projects that directly contributed to consistent top-tier performance in key patient and staff satisfactionresults.Topics to discuss -- Share about IHE and how you support healthcare teams on their journey to peak performance? Why am I passionate about this work? What excites me about traveling all over the country to work with healthcare teams to cultivate transformational experiences for teams? How does human-centered, relationship-centered care support retention strategies -something every health system is facing from all roles within the care team? The country double-downed on being nimble and changing processes and adding/shifting resources when we had a common enemy (COVID), and yet, we've had this common enemy (Burnout) for many years now....why haven't we been able to see a dramatic shift from emotional exhaustion to emotional thriving? Guest - Jennifer KrippnerChief Experience OfficerThe Institute for Healthcare ExcellenceProject LeaderNational Taskforce for Humanity in Healthcare612-741-8016jkrippner@iheteam.orgiheteam.comHost - Hillary Blackburn, PharmD, MBAwww.hillaryblackburn.com  https://www.linkedin.com/in/hillary-blackburn-67a92421/  @talktoyourpharmacist for Instagram and Facebook @HillBlackburn Twitter   ★ Support this podcast on Patreon ★ 

In this episode, our guest Jennifer Krippner is a healthcare leader, passionate about relationships and obsessed with humanizing the experience for leaders, physicians, nurses, pharmacists, and patients/families.  She is the Chief Experience Officer at the Institute for Healthcare Excellence and has helped transform over 70 organizations around the world since joining the IHE team in 2016. As a former healthcare system executive, she has been able to create and build a culture of excellence, define and lead with connection and heart, and create efficiency and quality processes that improve the experience for all.Jennifer is a recognized expert in the field of patient experience and human-centered care. She has over 25 years of experience in strategic planning, patient experience, physician development, and employee/community engagement. Jennifer is most passionate about building and nurturing connections and relationships. Prior to her lead role at The Institute for Healthcare Excellence, Jennifer was the director of physician development and guest/public relations at Maple Grove Hospital in Minnesota. While there, she led staff-driven patient experience advisory teams and developed projects that directly contributed to consistent top-tier performance in key patient and staff satisfaction results. Topics to discuss --<ul> <li>Share about IHE and how you support healthcare teams on their journey to peak performance?</li> <li>Why am I passionate about this work? What excites me about traveling all over the country to work with healthcare teams to cultivate transformational experiences for teams?</li> <li>How does human-centered, relationship-centered care support retention strategies -something every health system is facing from all roles within the care team?</li> <li>The country double-downed on being nimble and changing processes and adding/shifting resources when we had a common enemy (COVID), and yet, we've had this common enemy (Burnout) for many years now....why haven't we been able to see a dramatic shift from emotional exhaustion to emotional thriving?</li> </ul>Guest - Jennifer KrippnerChief Experience OfficerThe Institute for Healthcare ExcellenceProject LeaderNational Taskforce for Humanity in Healthcare612-741-8016jkrippner@iheteam.org<a href="http://iheteam.com/" rel="nofollow" target="_blank">iheteam.com</a> Host - Hillary Blackburn, PharmD, MBA<a href="http://www.pharmacyadvisory.com" rel="nofollow" target="_blank">www.hillaryblackburn.com</a><ul> <li> <a href="https://www.linkedin.com/in/hillary-blackburn-67a92421/" rel="nofollow" target="_blank">https://www.linkedin.com/in/hillary-blackburn-67a92421/</a> </li> <li>@talktoyourpharmacist for Instagram and Facebook</li> <li>@HillBlackburn Twitter</li> </ul> <a href="https://www.patreon.com/talktoyourpharmacist" rel="payment nofollow" target="_blank">★ Support this podcast on Patreon ★</a>